Quicktime Movies Causes UI To Lock Up (Safari & Quicktime Player)

When a page in Safari has an embedded Quicktime Movie, it causes my computer to lockup. It will not respond to mouse clicks or keyboard input. The whole UI just locks up. Same with opening movies in Quicktime Player. I can SSH into the box, and when I run "top", I don't see anything pegging the CPU. The biggest problem is, Safari and Quicktime Player don't "crash", so no crash report is generated, and I have nothing to reference. I can issue a "sudo reboot" and the machine will restart.
If I set Safari to run in Rosetta, I experience no problems. Same with the Quicktime Player. However, Firefox work perfectly displaying Quicktime Movies.
I have the most current firmware and system updates. The problem is reproducible with a fresh user account, as well as with a clean system install. I even went to the trouble of zeroing the drive, and reinstalling a fresh copy of the OS. I tested pre updates, and post updates, and it is reproducable across all instances. This was all done in front of a Genius at the Apple Store.
He was stumped...

I'm not a QuickTime engineer but I noticed that the QuickTime Plugin.webplugin first appeared in Tiger and version 7. It caused me some grief when using the Safari Activity window to find source URL's for QuickTime files in pages. Removing it allowed the URL to appear in the Activity window.
Now most pages use javascript (.js) files to display QuickTimme files so they don't appear in the Activity window.
I beleive that the plug-in is used by Dashboard Widgets (also html files) to do some kind of "voodoo" similar to the plug-in architecture of Web browsers.
I've just applied at the La Cantera Apple Store for a job. Is that where you "stumped the genius"?

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Quicktime MOV files don't play in Safari. Solutions?

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It's rather shameful that Apple's Safari can't run it's own video files.
I am running Snow Leopard with Safari 5.0.1., so I'm up to date.
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It is odd. And so is the complete thread-jacking by someone who's posted over 32k times. Don't most people who've been around that long refuse to answer unrelated questions once a topic has been established? Seems to be pretty common practice among frequenters of forums. Even if the offending poster keeps at it, you don't have to keep answering in the thread.
Seriously, if you don't have anything to contribute to the topic at hand and instead complain (repeatedly) about conflicting information stated in someone's profile, why waste your time, and the time of the person(s) in duress? (like me) They may get email notifications when somebody responds to the thread. "SWEET, maybe somebody has an answer for me.... oh no wait, it's just that guy complaining about my profile signature information." To respond only with "..they do on my machine, so something's amiss on yours" is obvious and pretty ineffective. Especially when you do it twice.
32k+ posts in 5 years. That's nearly 18 per day. If you sleep 8 hours a night that's more than one for every hour you're awake.
~~~ In an attempt to get this back on track ~~~
I have this problem too.
I'm running 10.6.4 and Safari 5.0.2 - according to apple both up to date as of this writing. I've also got QT Pro 7.6.6 installed, don't know if others having this issue also have QT Pro installed. I also experience this exact problem on my workstation, a 2009 8-core MacPro, with the same versions of OSX, Safari, and QTPro. My wife's 13" MacPro has the same OSX and Safari versions, but no QT Pro, and she can view QT movies in Safari just fine on her machine. I refuse to get rid of QT Pro, and I don't really see why this would be the problem, but it's the only difference that occurs to me off the top of my head. I can't pinpoint a specific time this started, but if I had to guess it was after upgrading to Safari 5.
Here's Hoping that this at least let's the original poster know that other people are indeed suffering from this, so that others might be able to chime in to further discuss and hopefully find a solution. I've sent feedback to Apple about this, and I'm going to run down to the local Apple shop to see if they have any ideas. I'll post again if I find anything further.

Safari Crash When Microsoft Scrollwheel Used Over Quicktime Movie

Lets say I have a Quicktime Movie displayed in a web page opened in Safari. If I put the cursor over the movie and scroll up and down with the scroll wheel, the movie will go into scrub mode briefly before completely crashing the system. The computer will not respond to mouse clicks or keyboard input. I have to ssh into the machine and issue a 'sudo reboot' to recover (not really a recover though). I have the most current firmware and system updates. The problem is reproducible with a fresh user account, as well as with a clean system install.
• I tried a different Microsoft Mouse that was of the same model and it did the same thing.
• I just tested a Kensington StudioMouse, and the problem doesn't exist.
• I also tried the Microsoft mouse on another MacBook and it did not exhibit the same problem.
Anyone have any insight to what might be going on?

New information: I guess the mouse was a Red Herring, as the problem is now happening with any type of mouse, as well as the trackpad. So, scratch that information. Actually, whenever a page with Quicktime embedded is displayed, it crashes. Same with opening movies in Quicktime Player. Something is fundamentally wrong here...
Yes, it happens in a test accout as well. I even went to the trouble of zeroing the drive, and reinstalling a fresh copy of the OS. I tested pre updates, and post updates, and it is reproducable across all instances. This was all done in front of a Genius at the Apple Store.
The problem is, Safari doesn't "crash", so no crash report is generated. The whole UI just locks up. I can move the mouse around, but it does not react to clicking or keyboard input. I can SSH into the box, and when I run "top", I don't see anything pegging the CPU.
Firefox work perfectly displaying Quicktime Movies. Also, if I set Safari to run in Rosetta, I experience no problems. It has something to do with Safari and the Intel Quicktime Plugins.
This is all too baffling...

Help unlocking a locked or unsaveable quicktime movie

Hi, I'm working a website for a client, and they want me to download a quicktime movie from their parent company. The quicktime seems to be locked or unsaveable, I can't right click on the file or do a save as or anything like I can normally do with my Quicktime Pro.
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Brown.Recluse

Keep in mind that the web page can have allllllllll the coding in the world but it is up to the web browser whether or not to actually run any of the code...
http://www.mozilla.com/firefox/
Firefox menu > Preferences > Content > Enable Java / Enable Javascript > Advanced > Allow Scripts To --- uncheck "Disable or replace context menus."
Then go right-click wherever you want.
"Disable or replace context menus: Enables or disables web pages from changing or disabling the Firefox context menu."
Quote from "Protecting Your Security and Privacy with Firefox"
http://www.informit.com/articles/article.asp?p=382613&seqNum=6&rl=1
And also...
http://insanityflows.net/archive/index.php?title=QuickTime#Unlockmov_files_that_areuneditable

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Hi,
Tried to open quicktime mov (from link on website) from safari and safari crashed. Tried a few times (after re-logging, and restarting) with the same result. Quicktime standalone v.7.0.4 have no problem starting. Finally resorted to Firefox, without any problems and no crashes running quicktime mov!
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Thanks.

I originally updated through sys pref and just let it go. One day later things stopped working. Repairing permissions etc did nothing. Applied the combo update, verified the disk before hand, repaired permissions after the update and reboot, now things are back to normal as far as I can tell, better even in some areas. Hope this can help others with similar problems.

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http://www.boozhowtooz.com/trailer
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I'm sorry for saying that David, but you are not right in this point. You would have right if you say that every web page embedded object (flash, quicktime, activx, etc.) has a parameter (wmode, window mode) which is set to true by default. BUT if you are using flash object (flash video) you can set the wmode parameter - as far as I know there are no other embeddable objects which accept this parameter.
And I think it's a bug, and not in browsers but (in this case) in Quicktime - I can't understand why Apple can't solve this problem. It's one key problem why most web developers (neither I) can't use QT on more complex web pages or in web applications. Easy examples:
__ you can't drop a popup over a QT video (you can do it with a Flash video)
__ you can't embed QT into fixed header/footer web pages with scrolling content (it overflows the header/footer
__ you can't put any navigation over QT objects (imagine the situation: I'm working on an UI which has self slide-bar to navigate within a video, you can add/remove annotations, logs, messages etc. and not for just one video but for more synchronized ones > you I'll need a scroll-bar to display all of these, but if you scroll the videos 'under' the navigation hides the navigation...)
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Thanks.

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Thanks

MPEG Streamclip (free) can crop and Save As so you wouldn't need to add any new compression to the existing files.
The make a Windows version now (it used to be Mac only).
No tips on converting WMP files but you'll find dozens of solutions in the iPod Discussions pages.

Anyone know how to get subtitles into Quicktime movies?

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There haven't been any really clear instructions on how to get subtitles into QuickTime movies yet. Apple has posted a QuickTime component that will convert an SCC file into QuickTime and you'll find that here.
http://developer.apple.com/samplecode/ClosedCaptionImporter/index.html
Also, a discussions user has posted instructions on how to CC a QuickTime movie in this thread.
http://discussions.apple.com/thread.jspa?messageID=5756610&#5756610
And here's another thread you may find helpful links in.
http://discussions.apple.com/thread.jspa?messageID=5720947&#5720947

Exporting to quicktime mov

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I have followed the same process as I always do.
Why would it stop working?

Hi,
What are your sequence settings ? How did you export, Quicktime movie with current settings, Quicktime conversion ?
DM

Quicktime movie into iMovie

How can I convert a quicktime movie into iMovie or somewhere I can burn it? I have lost my iMovie footage, but had saved it a couple years ago as a quicktime movie. I need to make my quicktime movie into a DVD.

You might find that Toast 6 (well now 7 but I use 6) is a good choice - I find at times when it chokes on MPEG-1 files, I convert them to QT using a lossless codec and then use the QT files to author a DVD. Great results.
I have even found that QT movies using the 3ivX codec or Sorenson , 1/2 hour in length yet only 500-600 MB turn out to look amazingly good in DVD format through Toast. Even though the comparable amount of DV or MPEG-2 as a source woudl be many times larger, so the QT codecs, the good ones do OK when transcoding.
So assuming your source is a decent codec it should look OK - author a disk image first then mount it and see how it plays and looks in the DVD player. Saves a DVD blank and some time initially.

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I suspect there isn't any need to convert from the QuickTime format. The Apple TV is quite capable of playing QuickTime movies, just not all of them. QuickTime movies (.mov) come in many shapes and sizes but have one thing in common, "the container", the container holds all the various types of video, audio and sometimes some other stuff.
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.mov containers containing contents that can't be played by the Apple TV, can't be played by the Apple TV. The file in the page you linked to contains video that uses the 3ivx codec which is why it needs converting.
The OP's issue is either that the file is corrupt or that they have a problem on their network, hence why we need to ascertain whether the Apple TV will play content that we know should work.

All I want is a QuickTime Movie with chapter markers :)

Hi,
This should be simple . . . very simple . . . but I don't think DVD Studio Pro will do it? I have a QuickTime movie - shot with the HVX200, overcranked - stunning video with numerous chapter markers created in Final Cut Pro exported as a self contained movie. I love the way you can click the little window at the lower right side of the QT player, and the chapter markers just drop drown so you can choose which one you 'd like to see.
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Thanks

Thank you, Eric. On one hand this is "Solved" because you're confirming what I want doesn't exist - so I can put it to bed! On the other hand . . . you were "helpful" because you didn't SOLVE the problem!
Welcome to life
Thanks for confirming what I believed, though - it's always nice to have other opinions in a decision.
Larry

Quicktime Movies Causes UI To Lock Up (Safari & Quicktime Player)

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