Quicktime movies will not play if I delete 'media' files
I have created several Quicktime movies so that I can see the movies after I delete the imported media files which are quite large. But after I delete those files I cannot play the Quicktime movie. I get messages saying that the parts cannot be found. If I reinstall the 'media' files, the movie plays again. It seems that the Quicktime movie is somehow linked to the media files. This shoudn't be, should it?
I might add that I was able to export a web size file and sucesessfully upload it to YouTube though.
Well, I'm just saving the movie to the desktop and then trying to play it back after I've deleted the media files.
If by "saving" you mean you are using the "Save As..." QT Pro (or similar menu option) to create a very, very small "reference rather than "standalone" file, then this is your problem. Such a work flow merely creates a QT MOV file that points to the original "media" as the "resource" for playback. Thus all files must be kept on hand for playing. Even moving the resource files from one location to another can break the "path reference" and prevent the files from opening/playing. You best solution is to export your files to a target compression format that meets your playback needs. E.g., if you source media files are DV or AIC (large files), you can export them as "Medium" H.264/AAC files which can be easily viewed on your computer iPod, and/or TV device but take up only a fraction of the original space.
Similar Messages
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Itunes will not play music or other media files suddenly.
Itunes will be playing a file, usually an audio file, then suddenly it will stop playing mid track. When I tell it to continue using the shortcuts, or the controls, or window bar it says it playing but no volume is produced and the track does not actually play as marked in the status bar. No error is reported or crashing. Any suggestions? Only remedy is closing itunes and opeing the application again. Mild annoyance but it shouldn't be happening. Macbook Pro on Mavericks and latest version of itunes
Hi santonss,
Thanks for visiting Apple Support Communities.
You may find these articles helpful as starting points for troubleshooting iTunes and your Mac:
Troubleshooting issues with no audio from built-in speakers on Macs
http://support.apple.com/kb/ts1574
iTunes 11 for Mac: If you have trouble playing music or other audio
http://support.apple.com/kb/PH12135
All the best,
Jeremy -
After installing Maverick, my downloaded movies will not play in Quick Time. I receive the following error message:
You can’t open the application “QuickTime Player.app” because it may be damaged or incomplete. So I tried to unistall QT and I get an error that says, You can not delete this application as it is a requirement for the OSX.
Well I did find a way to delete it, by going into the various components and one by one deleting it. Now I reinstall it and the message is that this Quick Time is for an earlier version before Maverick 7. SMH....Now what.?Hello, terrygav.
I would recommend processing a reinstall of Mavericks.
OS X Mavericks: Reinstall OS X
http://support.apple.com/kb/PH13871
Make sure to backup all of your data prior to reinstalling OS X 10.9.
Back up your Mac
http://support.apple.com/kb/PH11371
Cheers,
Jason H. -
Quicktime X will not play some Apple Mpeg 4 Movie Files
Hi,
Having a strange issue. Quicktime X will not play some of my Apple Mpeg 4 Movie files anymore.
The files open fine in Quicktime 7, but not Quicktime X.
I receive the error message "The document could not be opened. A required Codec is not available"
I have installed other codecs (Flip4Mac as well as Perian), but no luck. Have re-installed Quicktime X (10.1) and software is all up to date (running Lion 10.7.2). The movie file works fine if I import it to iTunes as well.
Called AppleCare Support and they could not come up with an solution. Does anyone here have any ideas?
Thanks!(BTW, I just realized this was an MPEG-4 topic - my issue wasn't necessairly centered around that architecture)
Yes, I naturally assumed that you were having problems at some point with MPEG-4 Part 2 or Part 10 content.
Since I mentioned "from," I should have mentioned what the codec/wrapper was (it was captured into a .mov file using DV/NTSC via "Capture Now" in Final Cut Pro studio V7, via an analog-to-digital converter). What makes this confusing is that files captured with the same settings sometimes open right into QuickTime X with their audio/video intact, and at other times, only the audio shows up (where upon opening that same file in QT 7, we can see both audio and video). Interestingly, the problem files icon shows up on the desktop as the generic movie icon, whereas the "normal" files' icon is the first frame of the video.
May we assume at this point that the source video data is DV-25 with 16-bit Interger (Linear PCM) audio sampled at 48.0 KHz and it is the scratch MOV file that may or may not open/play correctly in QT X but always opens correctly in QT 7?
Ultimately, though, this is an unimportant point in solving my issue. Why? Well, if I can successfully open the problem files in Compressor (e.g., see/hear the video/audio), then I can theoretically re-compress (or "re-wrap?") them to whatever codec I want - ideally one 100% compatible with QuickTime X.
I took a test file, placed it into Compressor, and applied the DV/NTSC setting to it (yes, I know, the same setting the file already had). After re-encoding (which took very little time), the file was perfectly executable in QuickTime X - both Audio and video showing as to be expected, and no real difference in quality (not that VHS source is quality to begin with).
This sounds as if the "problem" file's container may be the source of the problem. As I don't know if your Compressor test is passing the data through to a new faile container, I would make an additional test here. If your version of QT 7 is keyed for pro use, I would simply use the "Save As..." File menu option to to create a new file container. In fact, I would probably just create a "reference" file rather than another "standalone" file here—a very, very fast operation—and then open the secondary file in the QT 7 "Properties" window to ensure all of the data tracks (1 video, 2 audio, and 1 timing) are present. If all looks good, I would then try opening the reference file in QT X to see it it now plays. (I.e., whether you use a reference file here or a standalone file, the object is to see if the QT X player will now recognize all contained data tracks whether resourced by reference or physically contained in/via the new wrapper.)
Could this have been answered without knowing the complete "from" specs? Probably… which is why I posted to the help forum in the first place - the goal being some other reader may have had the same issue, and had a handy solution or suggestion, saving me the time of experimentation (what forums are great for).
I don't know about you, but I would still be looking at profile/level combination settings to see if an an assumed MPEG-4/AVC video and/or AAC audio settings had been properly encoded for QT playback.
I have no doubt that there's a technical difference between the files that created this issue in the first place. But, the solution of re-compressing with an identical codec did the trick, which for this project is good enough for me.
Recompressing data is slower than rewrapping data which is slower than rereferencing the data pointers. But, if your solution works, then that is all that matters. -
I am downloading a Final Cut Pro x project directly to Quicktime. The movie will not play stating Quicktime doesn't support the codec. I currently am using Quicktime 10.1 on my Mac OS X Lion
Wow. Okay...
I'll let the real veterans in this forum tackle your issues one after the other. But, I can tell you, all will be well.
My only comment would be re: your computer specs:
BJReis wrote:
. This may be due to somewhat older equipment:
GHz Intel Core Duo MacBook Pro with a 4GB memory computer with Ddr3 running OSX 10.8.4
To be completely honest, FCPX is a RAM hog. It just is. But, RAM is relatively cheap, and the pay-off is good.
4GB is right on the edge, IMHO. 16G is ideal.
I wish you luck, hang in there, and standby for more help. -
I purchased a movie yesterday and started the download. The download seemed to hang up at about 90%. Finally, it showed that it was ready to watch, but the movie will not play. Download is apparently corrupt. How do I get a working version?
Depending upon what country that you are in (films can't be re-downloaded in all countries) then try deleting the film from your iPad and redownload it via the Purchased tab in the iTunes store app (or the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes).
If you aren't in a country where you can re-download films, or if you have problems with the re-downloaded version, then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
Quicktime content will not play in Internet Explorer 8 or Chrome
Hi,
So I go to the apple website to watch some ads, the iMac videos and movie trailers.
I have quicktime 7.6.4 installed and working.
I have Tunes 9.0.2 installed and working.
I have Vista 64 bit home premium installed.
Internet Explorer 8. Quicktime content will not play. Neither the Mac ads, or the iMac videos or the movie trailers. I get the message "Quicktime required. Free download".
Google Chrome. Quicktime content will play the Mac ads and the movie trailers but will not play the iMac videos although it does try to load the video but fails to play it.
Firefox 3.5.5. Quicktime content will play the Mac ads and the iMac videos and the movie trailers.
Help.
ThanksJust ran into this same problem after updating Itunes and Quicktime.
Got a Ipod Touch for Christmas, and downloaded latest version of Itunes and Quicktime and installed it without issue.
Quicktime movies (Mov) play fine, and mp3's play via Itunes, but in IE8 all I get is "QuickTime required. Free download" when I try to play movies on-line, such as trailers from the Apple Movie site.
Checked the plug-in folder for IE and all the QT files seem to be there.
I have uninstalled Itunes and Quicktime, restarted and re-installed but I get the same result.
Anyone got any clues ? -
ITunes movies will not play; blank window.
I recently purchased several HD movies from the iTunes Store (~$15.00 or more each), and now I've discovered they will not play on my MacPro (I do not own a TV.)
When I click the movies a separate window opens (as usual), but it remains black and nothing plays, If I move the movie window to another screen (I have three 30" Apple Cinema displays connected to a 2010 MacPro) the movies still will not play on any of the screens. If I change the iTunes settings to open the movie in the iTunes window, the movies still does not play. This problem seems to be recent, I have purchased MANY HD moves/TV shows from the ITunes store and have not had this problem until very recently (a month or so.)
If I try to open the movie with QuickTime instead of iTunes I get this message: "This movie cannot be played because it is on a display that is not authorized to play protected movies. Try moving this window to a different display or disconnecting any displays that are not HDCP authorized."
The only thing I can find buried in the iTunes Terms and Conditions is "(viii) An HDCP connection is required to view content transmitted over HDMI." But I am not transmitting over HDMI, the displays are connected directly to the MacPro and I don't have any HDMI cables connected to the machine. There is NOTHING at the time of purchase that indicates the HD movie will not play on my Apple displays.
Is it just the HD version of the movie? Would the SD version play OK?
How can the displays I'm using not be "authorized" it's an Apple display, using Apple cables/adapters connected to an Apple MacPro.
Any insight, information, or constructive help would be greatly appreciated (I do have a Apple support call scheduled for tomorrow...)
Thanks.Hi there,
You may find the information in the article below helpful.
iTunes: Purchasing and viewing HD videos
http://support.apple.com/kb/ht3209
-Griff W. -
I recently downloaded 2 movies in iTunes on my windows PC and movies will not play, they will open up to the main menu, mouse overs work as well as extra features. However the main movies will not let you play. On mouse over in itunes the 'play' buttion is not enabled, yet is however enabled on previously downloaded movies.
For me I have follow several of the help articles. When I play the movie in iTunes the screen is black with no audio, the timer status says it is playing (although it does not work all the time). I am able to play and have audio on the extras. I tried to use just QuickTime to play the movie and that as well does not work. I have started iTunes in safe mode and when the movie would begin to play, iTunes crashes and I have to restart. I have tried fresh clean installs of iTunes as well as QuickTime with no luck.
It looks to be a QuickTime problem however I cant verify that. Any help would be great. -
What do I do if my movies will not play?
Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
Certain flash movies will not play - including Adobe TV movies with Dreamweaver tutorials
For months, certain .swf movies will not play. No error, won't even load the player. I thought it was because of IE8 which I installed several months ago. Now I loaded Firefox and Opera and the movies still do not play in those browsers either. At least I get an error message "TypeError: Error #1009: Cannot access a property or method of a null object reference".
I have newly installed Dreamweaver CS4 and when I launch it, there are links to Adobe TV videos. These will not play. Here is an example of a video that will not play: http://tv.adobe.com/watch/inside-the-dreamlabs/dreamweaver-cs4-live-preview/
I have googled the error but the results seem to be developers talking about code in Action Script 3.
Can someone please help? I have spent hours trying to get this resolved.
My Flash Player version is 10,0,45,2 and I had the issue when I was at 10,0,32 whatever as well.Ya, it's a very old post. This forum actually has a very high response rate (more than 90%+) thanks to people like Pat, Carl and Xircal who volunteer their time and knowledge to help the community.
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Im trying to bring a movie from imovie to a pc using a flash drive, but the movie file (.mov) will not play on a pc. help!
I would like to offer you some additional hair, but I've pulled mine out as well. I have created a slideshow of my daughter's new house (a very nice place indeed) as a house-warming gift, took all the pix myself with a throw-away camera made into CD's, imported all of the photos, cropped and enhanced with Iaza online free photo editor, re-saved the new ones to a folder, imported the selected ones into iPhoto, had the best thematic photo printed in 8x10 format, bought the black DVD's, made the MPEG-4 movie as well as the suggested exportable to iPhone, created a folder with the slides, crafted a nice playlist in iTunes, merged it all in iPhoto, but cannot successfuly export it into iDVD. The technical documentation and writing for some of this stuff is sloppy and sometimes unintelligible. The instructional videos are incomplete. The One-on-One fellow was most helpful the other day and said Apple doesn't really have or support an functional DVD creation tool and suggested I choose one or another "app" at the "app store", but the reviews for the two major ones are shallow in depth and I haven't yet sprunf for the $20-$40 download so I can re-experience the difficult learning curve. The Macintoshs I once used were incredibly intuitive; the iMac requires some study. The slideshow I have is imperfect becauae it keeps reverting to custom slide-specific choices I have decided (several times) that I do not want, but it keeps slipping back into "Ken Burns" mode and some of the photos don't work in that mode because of their format. But I will settle for less-than-perfect if I can figure out the best way to export the MPEG-4 I have created into a Maxell DVD-R some time before my daughter's toddlers aged 4 and 2 get into kindergarten.
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Video streaming of DRM movies, purchased from iTunes and other vendors, to any iOS device is not working.
I am not sure if you really understand the issue at hand. Possibly that you are just scanning, not reading the whole text, or simply that you just want to close a thread with your last words or derail it for whatever strange reason. So far you have been more destructive than helpful, but again this could be ignorance at best.
If you would have had the decency to read the entire thread you would have come to the conclusion that every manufacturer, I came across, has posted FAQ's to this issue but Apple. Find a short excerpt below:
SeaGate http://knowledge.seagate.com/articles/en_US/FAQ/006135en?language=en_US <http://knowledge.seagate.com/articles/en_US/FAQ/006135en?language=en_US> Playing DRM (Digital Rights Management) protected movies in Seagate Media App Information regarding remote streaming of DRM protected movies. Most forms of DRM (Digital Rights Management) will prevent playing movies on unauthorized devices or from remote storage hosted on wireless drives or NAS drives(Seagate Wireless, Seagate Wireless Plus, Seagate Central or Seagate Personal Cloud). Movies purchased from iTunes can be streamed to iOS 6 and iOS 7 devices which were authorized from remote storage (the video could be selected in Seagate Media App and would be played in a Safari browser), however in iOS 8 this has stopped working. A bug has been filed with Apple, however this functionality has not been restored. Therefore, DRM protected movies purchased on iTunes can no longer be played on devices running iOS 8.
SanDisk http://kb.sandisk.com/app/answers/detail/a_id/16668/kw/itunes <http://kb.sandisk.com/app/answers/detail/a_id/16668/kw/itunes> Videos purchased or rented from iTunes will not play in iOS 8 The SanDisk Wireless Media Drive and Wireless Flash Drive support streaming of DRM protected iTunes purchased movie content to authorized devices in iOS 6 and iOS 7 ONLY. The DRM protected content is opened in Safari where the DRM is decrypted and the video is played. iOS 8 issue In iOS 8 Apple device has NOT enabled Safari based DRM decryption. Therefore DRM protected content, i.e. purchased movies or TV shows from iTunes, CANNOT be streamed from the Media Drive/WFD in iOS 8. This issue has been reported to Apple. We do not have any estimated date when Safari will support DRM decryption of iTunes purchased content.
in contrast: here is the excerpt from the Apple Store http://store.apple.com/us/product/HFSQ2VC/A/sandisk-connect-64gb-wireless-media- drive?fnode=12ea113d2dba9883d5561c573d91…
Overview
With the SanDisk Connect Wireless Media Drive and its companion app, you're free to share and stream high-definition content between your iPad, iPhone, iPod touch or Mac devices without a cable connection. Simply connect wirelessly from your iOS device to the media drive and instantly stream your HD movies, browse photos and listen to music from around the house or on the go, while avoiding the common hassles of cables, attachment limits or Internet availability
AirStash http://support.airstash.com/entries/55924774-Known-Issues-with-iOS-8-and-or-iPho ne-6-6- <http://support.airstash.com/entries/55924774-Known-Issues-with-iOS-8-and-or-iPho ne-6-6-> (Excerpt) Known Issues with iOS 8 and/or iPhone 6/6+ Apple recently released iOS 8 and the iPhone 6 and iPhone 6+. Here are the remaining issues that we are aware of in the iOS 8 general release: • Video streaming of DRM movies (purchased from iTunes and other vendors): iTunes purchased videos and all DRM movies will not play on iOS 8 devices when streamed from AirStash (or streamed from other wireless devices). These movies are digitally protected and the AirStash app sends them to the Safari browser to play (which works for all prior iOS versions). However, in iOS 8, Safari will no longer allow DRM movies to play. These movies will play when the video is transferred to the iPhone/iPad and played in the Apple's Video App or the corresponding App from the vendor.
WD - A Western Digital company http://community.wd.com/t5/My-Passport-Wireless/Streaming-itunes-DRM-movies-to-s afari-on-iPad-not-working-IOS-8/m-p/820913#M387 <http://community.wd.com/t5/My-Passport-Wireless/Streaming-itunes-DRM-movies-to-s afari-on-iPad-not-working-IOS-8/m-p/820913#M387> No official comment here in regards to the issue but a interesting comment by Bill_S, WD Community Manager, who is basically saying that iOS8.x was actually a fix to an issue that DRM protected movies were playing prior to iOS8.x. If this is the case and Apple will not address this issue or fix it since Apple believes that movies should be protected this way, you need to let the community know that movies are restricted this way. Re: Streaming itunes DRM movies to safari on iPad not working - IOS 8 issue? [ Edited ] Options 11-06-2014 03:19 PM - edited 11-06-2014 03:22 PM Actually, this is not something we can NOT fix. It appears that Apple finally fixed an issue they had with their movie DRMs. The files should have never played in the first place. [Edit] If you have an issue with this, you will need to take it up with Apple. Click the Kudos star to say thank you for helpful posts. And be sure to come back to click the 'Accept as Solution' button for the post that solved your issue. This may help someone else. -
My quicktime videos will not play on my hp envy (windows 7). the computer freezes and i have to res
my quicktime videos will not play on my hp envy15 (windows 7 64). the screen goes black, freezes and i have to restart.
I have tried to open files by opening itunes or quicktime or media player. I have been able to play the videos broefly but then they typically freeze.Uninstall Quicktime, Then reinstall it.
http://www.apple.com/quicktime/
THX -
My new HD movie will not play on my itouch
my new HD movie will not play on my itouch
Maybe:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
or
iTunes: Frequently asked questions about viewing and syncing videos
Only the 4G and 5G iPod can play HD
Was the move purchased from iTunes?
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