QuickTime not playing recent m4v iTunes files on Windows 7

What's up Apple experts. I'm new to the Apple Support Communities forum.
You know I have purchased a lot of movies and TV from iTunes. I always watch them with Quicktime on Windows 7. The BIG problem is: It won't open. I wonder what's causing not to open? I tried so many times to alleviate the problem but so far none of these has worked.
Can anyone help me fix the Quicktime problem on Windows 7 please?

Maybe yes but The only files are still playing in QuickTime is Purchased Movies. It's true when the player won't launch every time I'm trying to play an episode of a TV show. That's why.

Similar Messages

  • Why does the new Quicktime NOT play my old MOV files?

    Hi Folks.
    I'm using the lasted updated Yosemite on a 3-year old iMac.
    Back in my early iMac days (3 years ago), I imported my camcorder's AVCHD files
    into iMove or Final Cut Express and converted them to Quicktime MOV files.
    Turns out they were rendered by Apple or Final Cut into MOV files using the
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    Until I upgraded to Yosemite, I was able to preview any of these movies
    very easily in the Finder.  Simply highlight the movie, press the spacebar,
    and it opens, in a real-time, real-size screen, with a simple play-pause button
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    Mac OS.
    Now when I click on the file in the finder, instead of a movie preview, I get a
    big, silent QT "Mov" icon that just sits there looking silly.
    I double click it to open it up in Quicktime, and it attempts to go through this
    lengthy conversion process, taking at least as long as the movie is in minutes,
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    Fortunately, I have an old version of Quicktime 7 on my Mac, and QT 7 opens it
    and plays it no problem.  No "conversion" necessary.  No cumbersome and
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    of Quicktime can play it.
    What's up, Apple?  AIC was YOUR codec that YOUR SOFTWARE chose to
    transcode into.  Now, your new Quicktime does NOT support this codec?
    And your old version does?  And why might THAT be?
    Really, this is so elementary.  This is not rocket science.  Just like JPG images
    not displaying properly in Mac Mail now.  It begs the question "why" ...?
    I mean, for the elementary preview abilities that always made Mac such a
    friendly computer ... *uh* ... where is that?
    And here we go, wasting hours of time, looking for fixes that should not
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    Did I miss something?  Or did you?

    Aeclay: here's a couple of ideas.  And an answer to your earlier post.
    Basically two options to work with here:
    Store the files as native AVCHD files... OR
    Convert the files to Quicktime
    I keep two archives of my AVCHD recordings, partly for backup, and partly for Sony's ability to archive nicely in it's own native format on it's PC-friendly utility called "PMB".  (came wtih both my NEX and ALPHA cameras).   I have an old PC that I use for my complete archive; Sony's PMB utility works only on PC's and will do a good job both of archiving, providing a thumbnail database, and re-writing your choice to removable media in it's typical Sony hierarchy.
    If you've only got Mac's, you can still archive your AVCHD recordings; copy them to folders named or organized to your own spec's.   AVCHD is a high-quality compression format, and they'll take up way less disk space than converted Quicktime MOV files.   You can open and play all AVCHD movies quite easily with VLC player.
    The only extra trick to be aware of here is this.  The only reason you would need to preserve the intact "sony" folders (named "AVCHD" / "BMDV" etc) is is you were using Adobe Premiere as a video editor.  Somehow, it needs the hierarchical folder stuff in place to properly index the files.  Not mandatory, but helpful if  you are a Premiere user.  Otherwise, forget the weird "package" folders; just right-click (ctrl-click) on them, choose "view package contents" and MOVE the MTS files out of the Sony hierarchy for permanent storage.  Use VLC player to open and view them.
    From that point on,  you have control over how you manage the files and what intermediate or end-user format you convert them to for your own use.
    I'm not clear on your other question about the files that add the word "converted" on.  Of course Mac will convert to Quicktime MOV files.  Not sure what codec they're using now, likely H.264.  Anyway, don't bother converting.  It'll take up a lot of time and waste a lot of disk space.
    ps. I just found this free utility on the internet.  It's called "MTS CONVERTER". I have not tried it, but it claims to be able to convert all AVCHD files to various useable formats.
    Good luck!  (and happy Valentine's Day!)

  • Quicktime not playing black magic codec files, or avi

    Hello!
    I'm on a new macbook pro (17"). my friend on an older mac laptop can play back a quicktime file in the player that has the blackmagic codec, but I cannot.
    I can open the file and play it in final cut pro, I can see it in shake, but I can't play it back in the quicktime player. it shows up all white, but does list the codec as being the black magic 10 bit uncompressed codec.
    I've downloaded the codec from black magic, and dropped it in /library/quicktime, but I'm not getting any result.
    I've also tried "touching" the quicktime folder like they recommend, but nothing's working.
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    Any ideas?
    thanks!
    -Josh

    The Blackmagic Software Codec.component I just downloaded today show it to be PowerPC. Your Intel Mac needs a Universal version or else you need to run using Rosetta.
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  • I recently downloaded a series of instructional videos.  They are in mp4 format and rather large (~500MB on average).  When I try and open them with Quicktime (default) they will not play.  Are there file size restrictions?  Any suggestions would be great

    I recently downloaded a series of instructional videos.  They are in mp4 format and rather large (~500MB on average).  When I try and open them with Quicktime (default) they will not play.  Are there file size restrictions?  I have gone through all of the most recent software updates.  Any suggestions would be great.  Thanks.

    Try VLC Media Player.  It has a reputation for playing just about anything you throw at it.

  • The burn command does not show in the iTunes file.  I recently upgraded to Yosemite.  How do I retrieve the burn function? thanks

    Have Macbook  late 2009
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    You should be seeing it, when you select a playlist or a smart playlist in the sidebar and then use the command "File > Burn Playlist to ..." or ctrl-click or right click the playlist and select the Burn command from the pop-up menu.
    Does it not show there?

  • I upgraded to iOS 6.1.2 and now my iPad is sluggish and will not play music from iTunes

    Need assistance with recent upgrade.  I installed 6.1.2 and now my iPad is sluggish and will not play music from iTunes.

    1. Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.
    2. Hold the Sleep and Home button down until you see the Apple Logo.

  • My ipod touch 3rd gen will not sync to pc.itunes file menu sync my ipod is greyed out

    my ipod touch 3rd gen will not sync to pc.itunes file menu sync my ipod is greyed out.and i cant sync or put any new songs.please help me.

    I've gotten the iPod to sync after restoring it and not changing ANY of the music sync settings.  I didn't even click "sync music", I just have it on manual and clicked autofill. 
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  • Quicktime not playing .mov videos captured with my iPad2

    I moved some videos that I took with my iPad to my macbook pro, but quicktime will not play them (.mov files). What's the deal?

    On the camera and after the transfer from camera to computer the files ended in .tod, as they always have. I had originally exported them into H.264, but the video quality was fairly shotty compared to what I typically get when exporting to .mov, and I really need the better quality. My biggest question is really why QuickTime will not play the converted .mov files now when it used to. What's the deal with it?
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  • Music Not Played Recently

    In an effort to make the iPhone truly randomly shuffle music (I hear the same tracks multiple times per day even though I have shuffle turned on) I created a "Smart" Playlist called "Music Not Played Recently".
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    In iTunes the playlist seems to work fine and I can see tracks drop out of the list as they are played.
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    Do Smart Playlists such as the above work on the iPhone?
    If not, why not?
    If so, what am I doing wrong that it works in iTunes but not on the iPhone?

    anyone?

  • All my purchased song from iTunes are not playing complete (iPod and computer with Windows Vista), unexpectedly stops and continues with next song. What am I doing wrong?

    All my purchased song from iTunes are not playing complete (iPod and computer with Windows Vista), unexpectedly stops and continues with next song. What am I doing wrong?

    Are the songs playing whole in iTunes? if not download them again.
    else read this Apple Support Article on your problem
    Have a nice day!

  • HT1351 my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there????

    my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there???????????
    there has to be a completley FREE software out on the whole internet downloads to fix my ipod touch musics completely free no money involved
    please help me to fix this i jave all of my 6 thousand plus music with some videos back onto my ipod touch this happened to me this year well a week ago or two last year and also the years before to with or without any backups but i have my other software for that saved all of my stuff thank gosh but now nothings playing so i love itunes its the best but when it doesn't play or find my lots of songs makes me mad sometimes but anyways thanks for any or all the help you can to fix this problem
    THANKS AGAIN:-):-)

    my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there???????????
    there has to be a completley FREE software out on the whole internet downloads to fix my ipod touch musics completely free no money involved
    please help me to fix this i jave all of my 6 thousand plus music with some videos back onto my ipod touch this happened to me this year well a week ago or two last year and also the years before to with or without any backups but i have my other software for that saved all of my stuff thank gosh but now nothings playing so i love itunes its the best but when it doesn't play or find my lots of songs makes me mad sometimes but anyways thanks for any or all the help you can to fix this problem
    THANKS AGAIN:-):-)

  • Nokia 101 is not playing half my MP3 files

    Bought a new Nokia 101 couple days ago.
    Installed an SD card with several MP3 files (mostly audio books, some music). All these files play without a hitch on all devices I'v tried them on - right from bare basic phones, smartphones to comps.
    Bit I find that a approx half of them won't play on the Nokia 101!. Error message displayed - "File format not supported. Please select another song".
    Discovered that this phone has a ridiculous limitation of not being able to play MP3 files of bitrate lower than 32 kbps. So checked all the files and after eleminating the < 32 kbps files, it is still not playing about half the files that are well above 32 kbps. The other half or is, it plays well. So its not like the MP3 player is totally broken.
    What could be the issue? Please help, as I need the phone to play these files if it is to be of any use to me.
    Quite disappointed with Nokia, as no other phone or player has such issues with playing anything.

    @Srikant - Are you sure? Nokia Care told me on phone that it can be done; and asked me to bring the phone. My concern is that I currently don't have the time for it, and was hoping to find some solution here. Nothing is worse than having to take the time and effort for taking a brand new product for service.
    I don't see a PC interface port on the 101 like the one on my 1112. But I don't know if there is one inside the cover or something... haven't checked.
    While we would all like to use MP3s of high bitrates, its not always a choice we can make. I have some files of <32 kbps, and I now know this amazing phone can't play them. But I really don't understand why it isn't playing half my files that are in the whereabouts of 50 kbps. Its not possible to get these files at originally higher bitrates. I guess I could try to encode these files at higher bitrates, but thats not going to increase their quality! Besides, these are audio books and no music, so the files at existing bitrate are fairly good. And really, why should I be spending time in doing all this, when every other phone, including very basic ones can play these files on the same SD card without a hitch?
    I mainly bought this phone as a secondary phone for some voice calling and for its MP3 player. It fails badly at both jobs as its single speaker design makes any privacy on calls impossble - everyone around can hear the opposite person loudly. And as an MP3 player it fails for the reason above, for having a barely ok speaker (not quite good enough even for audio books) and for being so bare bones as to not even have a seek option, which is a REALLY bad thing when you are listening to audio books.
    Even no-name Chinese phones can do a better job.

  • IPod model A1059, freezes, unresponsive to all click wheel entries.  Reset does not work.  Does not show up in ITunes or on windows explorer.  What is the problem and how do I fix it?

    IPOD model A1059 appears frozen and is unresponsive to all click wheel entries. Reset does not work.  Does not show up in ITunes or in Windows Explorer.  What is the problem and is there a fix?

    If you are unable to reset the iPod (assuming the hold switch is not in the On position either), then you'll have to let the iPod's battery fully drain. Then connect it to a charger and leave it to charge for a couple of hours.
    B-rock

  • I am not able to open itunes in my windows 7 i hav reinstalled it many times what can i do to open them

    i am not able to open itunes in my windows 7 i hav reinstalled it many times what can i do to open them

    Do you get an error message when you try to open it?
    W

  • Recently downloaded iTunes on my windows Vista PC and its incomplete.

    Recently downloaded iTunes on my windows Vista PC everything comes up on the screen except there is no Edit, View, Controls etc., no tabs for Music, Movies, TV Shows etc., no viewing for their sub-categories in the drop down, no three lights in the upper left corner and I cannot type in the search box.  What's missing or wrong with this download?  Really hard to make a purchase.

    Hi ...thanks for trying to help.
    When I plug my ipod in via USB it attempts to find and install the driver software.  It always fails and I get the message "Windows encountered a problem installing the driver software for your device.  Windows found driver softtware for your device but encountered an error while attempting to install it - Apple mobile device USB driver.  The I/O operation has been aborted because of either a thread exit or an application request"

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