Quicktime player error #2096

Hello I was currently using quicktime player 7.0 and updated to lates revison and now Im getting error #-2096 please make sure quicktime is properly installed on this computer. I uninstalled quicktime, ran windows install clean up and removed any quicktime files to start fresh with new installation but getting same error 2096. Need help!

I had the same problem with the 2096 error. I check and unchecked that compatability thing...it has nothing to do with that! But don't worry, I FIXED IT!!! Here is what I did:
1. Remove all components of that evil 7.5
2. Search this apple site for itunes 7.4.3. Download that.
3. After that, the same dang message came back up. Then I
4. Installed the current version of quicktime ONLY.
5. Then I went back to search for iTunes 7.4.3 on this site, and re-downloaded it. When it asked for one of two options, I chose "repair" and not remove. Then by some mirculous miracle, it worked, after 2 weeks of fiddling with the **** thing. I'm glad I figured this out, and am able to spread the good word. Good luck everyone!

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Strange Quicktime Player Error Message

One of the movies in my iTunes library suddenly stopped working and when I attempted to play it using Quicktime, I got the following error message while QT was trying to open the file: "The movie could not be opened. An invalid public movie atom was found in the movie." Does anyone have any idea what that means?

first, make sure you have flip4mac or perian plugins installed. you won't be able to play wmv files without those. next, it's probably looking for a QT player 7 and doesn't know where it is. select a wmv file and enter command+i. in the resulting popup go to the "open with section" and set it to open with QT player X (or 7 if you want) and click "change all".

My itunes will not open on my computer! I've uninstalled/re-installed my intunes 10.4 and quicktime countless of times, and nothing is working. Everytime I try to open my itunes it says "Quicktime error 2096", then tells me to reinstall itunes. Help?!...

Title pretty much sums it up. I'm getting very frustrated. I've tried turning off the compatability of my Quicktime, and nothing is changed. Can anyone figure out the problem? I can't find an answer anywhere.

Yea i got that same message to Quicktime failed to initialize (error-2096) Quicktime is required to run itunes.Please reinstall itunes, which i did so many times which did'nt work and so i started reading some of the articles on this site. there was one article i read which says right click on quicktimeplayer and click on properties then click compatibilty tab and deselect checkbox or boxes but i only deseleted one box which reads windows vista .windows 2000 or 95 or whatever so i did that opened up itunes again and still i got the same error message then i started thinkin i wonder if i should do the same thing on the itunes player click on properties, click compatibilty tab then deselect box so i did. Open up itunes hey hey presto it open up alrighty only problem i lost all my music but lucklie at backed them up on another hardrive, on my ipod & Cds...Hopefully this will help you out or anyone else...

Quicktime Fails to Initialize Error 2096

New Ipod, updated software, the Quicktime player downloads, but will t\not initalize when you open itunes...keeps bringing same error 2096...anybody else have a usleless ipod with the same problem....running windows Xp

Just had this problem with a new Nano & it drove us nuts for a while. Did a search on the error code (2096) on the Support page & got pointed towards the Quicktime support page. It turns out this is a "compatibility" issue. What you need to do is click on the "Properties" for either (or both) Quicktime & iTunes. There will be a "Compatibility" tab & you will find that it may be selected for some other version of Windows (95, NT, ME or 2000). Deselect this setting & click on Apply. Should fix the problem. Good luck & all the best of the season to everyone!

I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.

I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.
Help!
Thanks, Mark

Unfortunately, the error message gives no details about what codec might be missing or what it needs.
If the file can't be opened in QT, it only means you cannot use the QT "Inspector" window to check what compression formats were used to create the file. It does not mean you can't use the Finder "Information" window to check on the compression formats or use a third party media information window (e.g., like VLC which will open many compression formats not supported natively by QT) to determine what kind of data is included in the MOV wrapper. If the file cannot be opened in any app, it is usually a good sign that the file itself is corrupted.
It's a stupid error message. Apple should do better than that.
Error trapping is quite extensive but there are still many areas which require human oversight. The message is telling you that either the container has a problem (e.g., not properly terminated, non-standard, or corrupted) or that one or more of the compression formats used is not supported by your current codec component configuration or that the data was encoded using non-standard settings or preferences not supported by QT or that the fourCC code does not match the data contained in the file or that there are timecode inconsistencies, etc., etc., etc. In short there are a near infinite number of possible problems for which it would be very difficult/nearly impossible to program error trapping depending on your sourcing of content and how you process it before it reaches the player app. Think of it like trying to play a BD disc in an DVD player.
I'll call Apple support when I get a chance.
Chances are good that they will end up sending you back here. In any case, it is often a good idea to post a sample file for examination by other QT users. At the very least, they should be able to tell you if the sample file will play on other systems which would indicate whether or not the file itself is bad and under the best of circumstances whould allow them to examing the file in detail for various common problems.

QuickTime Player has encountered a problem and needs to close. [error]

*Error message:*
QuickTime Player has encountered a problem and needs to close. We are sorry for the inconvenience.
*Error signature:*
EventType : BEX P1 : QuickTimePlayer.exe P2 : 7.60.92.0
P3 : 496279cc P4 : QuickTimePlayer.exe P5 : 7.60.92.0 P6 : 496279cc
P7 : 0000130d P8 : c0000409 P9 : 00000000
*Error report content:*
C:\DOCUME~1\MyUserID\LOCALS~1\Temp\WER1cc6.dir00\QuickTimePlayer.exe.mdmp
C:\DOCUME~1\MyUserID\LOCALS~1\Temp\WER1cc6.dir00\appcompat.txt
This problem is same as reported here and hasn't been solved:
http://discussions.apple.com/thread.jspa?threadID=1370493&tstart=1397
I have seen this problem appearing on Windows 2000, XP SP2 and XP SP3 with all QuickTime 7 versions (can't tell about iTunes since I don't use it), it didn't bother me because I have no use for QT/MOV myself.
but.
I have just installed your latest QT Player 7.60.92 and it craps out with the same error whenever I want to open .mov files.
And I have downloaded few trailers ranging from small resolution up to highest "HD" resolution from your own Apple website to make sure it is not some encoding compatibility issue.
I know it is a bug in QT Player itself, so don't tell me please that "my QT got fragmented" or such BS (like the replies suggested in the other thread) or ask about any QT alternative corrupting "official" QT Player since I have no such thing. I am trying to make it work on my mother's computer with freshly installed WinXP (prior updated up to latest patches), machine has standard 32bit intel single core CPU (2.8GHz, 2GB of RDRAM).
I am really sorry I bought her camera that take those stupid .mov QT videos.
Apple folks, what's the catch?
With every crash it creates in user temp directory files like:
QuickTimePlayer (2009-03-15 16.06.49).dmp
+ folder like WERf743.dir00 with files inside:
appcompat.txt
manifest.txt
QuickTimePlayer.exe.hdmp
QuickTimePlayer.exe.mdmp
appcompat:
Well, too big to post here (~190kB of text) and anyways it just lists files/versions from what I've seen, so its probably irrevelant
manifest:
Server=watson.microsoft.com
UI LCID=1033
Flags=1674066
Brand=WINDOWS
TitleName=QuickTime Player
DigPidRegPath=HKLM\Software\Microsoft\Windows NT\CurrentVersion\DigitalProductId
ErrorText=If you were in the middle of something, the information you were working on might be lost.
Stage1URL=
Stage1URL=/StageOne/Generic/BEX/QuickTimePlayerexe/7_60_92_0/496279cc/QuickTimePlayer_exe/7_60_920/496279cc/0000130d/c0000409/00000000.htm
Stage2URL=
Stage2URL=/dw/GenericTwo.ASP?EventType=BEX&P1=QuickTimePlayer.exe&P2=7.60.92.0&P 3=496279cc&P4=QuickTimePlayer.exe&P5=7.60.92.0&P6=496279cc&P7=0000130d&P8=c00004 09&P9=00000000
DataFiles=C:\DOCUME~1\My-User-ID-here\LOCALS~1\Temp\WERf743.dir00\QuickTimePlaye r.exe.mdmp|C:\DOCUME~1\My-User-ID-here\LOCALS~1\Temp\WERf743.dir00\appcompat.txt
Heap=C:\DOCUME~1\My-User-ID-here\LOCALS~1\Temp\WERf743.dir00\QuickTimePlayer.exe .hdmp
ErrorSubPath=Generic\BEX\QuickTimePlayer.exe\7.60.92.0\496279cc\QuickTimePlayer. exe\7.60.92.0\496279cc\0000130d\c0000409\00000000
DirectoryDelete=C:\DOCUME~1\My-User-ID-here\LOCALS~1\Temp\WERf743.dir00
/edit
Yes, same as in the other thread from year ago, the QT/.mov files play fine in the browsers (I have just check on IE7, Firefox, K-Meleon).
Message was edited by: -888-

Look, I had it running _few times_ too until it crapped out and gives the error since (on my own other computers - which I don't care since I have no use for any QT/.mov myself, but I repeat from post 1: I need it working on my Mother's comp).
And talking about 'bad drivers' - yes, I know that the drivers are sometimes at fault and bad drivers can make entire windoze pc unstable or crash; but how can you suggest this as a cause in this case when I'm telling you that the same error appears on completely different machines? And wouldn't this error appear from begining, from very first use of QT Player if it were bad drivers? Sure it would if it was faulty driver, but since it didn't that's not the case obviously.
Another pointer that it is NOT drivers related problem is that all other audio-video programs work fine, without errors and problem-free on the same machines, including playback of some of the .mov files with Media Player Classic or VLC - while they crap out with QT Player. If it was any of the drivers for audio or video, directx acceleration, etc - the faulty driver(s) should and would affect other programs as well. Yet all of them work fine and as I said - some even play QT files too (the ones capable of).
/edit:
Just to test it I "caved in" and I have installed entire iTunes 8.0 garbage (as suggested by foobula earlier) since I couldn't get just QTPlayer part of it to install separately, and what do you know:
LO & BEHOLD! same .mov files play fine with QT7, no errors, no problem! (I have opened/closed same .mov files many times).
Then I uninstalled iTunes and all of its junk,
removed any traces of it (because it left out - in a Microsft style - plenty of garbage in registry, user appdata folder etc),
rebooted,
installed the "standalone" QT Player 7.60
and hello Apple my darling! - same error is back after just 2 playbacks of very same .mov files!
(I used Apple's own .mov trailers for testing just to make sure I have "right" quicktime files:
http://movies.apple.com/movies/weinstein/inglouriousbasterds/inglouriousbasterds -tlr2_1080p.mov
and
http://movies.apple.com/movies/weinstein/inglouriousbasterds/inglouriousbasterds -tlr2_480p.mov
- and I repeat: both played once each fine (haven't play till the end though, but I'm sure that doesn't matter since the problem appears from the start)
What better proof you need that the problem is only with QT Player in a "standalone edition" (or whatever Apple calls it) and not with any drivers etc?
As previously, both play fine when links opened in a browsers (so the QuickTime whatever-components responsible for audio and video rendering WORK FINE and its not any "bad drivers" problems, it is just QT Player application's problem)
Again: (I hate to repeat myself)
*I don't want any itunes or other junk,*
*I just want .mov files to open with quicktime player - no more or less.*
Message was edited by: -888-

I get an error message when trying to update quicktime player

why do i get an error message when i try to update quicktime player that says "the feature you are trying to use is on a network resource that is unavailable", and further states that "click OK to try again, or enter an alternate path to a folder containing the installation package 'quicktime.msi' in the box below".. when i try to locate the file quicktime.msi, i am unable to locate it anywhere on my pc, which then will not allow me to complete the installation, nore will it allow me to uninstall the application.

"the feature you are trying to use is on a network resource that is unavailable", and further states that "click OK to try again, or enter an alternate path to a folder containing the installation package 'quicktime.msi' in the box below"..
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another QuickTime install. Does it go through properly this time?

QuickTime Error Message: "QuickTime Player quit unexpectedly"

Error Message: "QuickTime Player quit unexpectedly"
From the error report (sent to Apple):
          QuickTime 10.2 (603.6)
          Operation: Launch
          Application Specific Information: [565] stack overflow
Hardware and software configurations:
          MacBook Pro 15" Retina Display
           Mac OS X 10.8.2
Affects ALL .mp4 files (double-click and attempting to open file from within QuickTime)
Occurs when attempting to launch QuickTime by double-clicking an .mp4 file, or attempting to open an .mp4 file from the QuickTime menu. Attempting to open ANY .mp4 file results with this error message.
QuickTime is the default application for all .mp4 files. Reseting this option via the Finder "Get Info" had no effect. Changing the option to another video player (e.g., MPEG Streamclip) allowed the .mp4 files to play. Returning to QuickTime as the default player resulted in same error message (i.e., "QuickTime Player quit unexpectedly").
The video files (.mp4) are not the problem; ALL of the files open within iTunes, MPEG Streamclip, and other video players. The problem appears to be limited to QuickTime or something that is interfering with QuickTime.
Note that no external drives or other peripherals are connected to the computer when this error occurs, except for a Wi-Fi connection via an Apple Time Capsule (disconnecting the Wi-Fi did not resolve the problem; same error message occurred when attempting to open an .mp4 file).
No 3rd party QuickTime plug-ins have been installed.
QuickTime was working fine and playing ALL videos until the last week. No discernible usage pattern is evident for diagnosing the reason for the error message.
Note the exact same problem is occurring on two separate MacBook Pro 15" Retina Display systems, both running Mac OS X 10.8.2
Mac OS X 10.8.2 software is up-to-date.
Rebooting the system did not rectify the problem.
Two separate computers, both exhibiting the same problem with different .mpg4 files.
Any ideas?
The consideration of a reply is appreciated.

Paull71
To Apple Discussions!
You are not disturbing me. In order for anyone here to help you, you must provide details of what the problems you are having with QuickTime in order for the users here to provide proper troubleshooting suggestions.
Also, please indicate all the the troubleshooting things you have tried to solve your issue. This will eliminate the +"been there done that"+ scenarios.
If your problem is not like the one of this posting, then you will need to re-post as a New Topic so that your issue *can get more focused attention.*

After installing Maverick, my downloaded movies will not play in Quick Time. It gives me the following error "You can't open the application "QuickTime Player.app" because it may be damaged or incomplete." What can I do?

After installing Maverick, my downloaded movies will not play in Quick Time. I receive the following error message:
You can’t open the application “QuickTime Player.app” because it may be damaged or incomplete. So I tried to unistall QT and I get an error that says, You can not delete this application as it is a requirement for the OSX.
Well I did find a way to delete it, by going into the various components and one by one deleting it. Now I reinstall it and the message is that this Quick Time is for an earlier version before Maverick 7. SMH....Now what.?

Hello, terrygav.
I would recommend processing a reinstall of Mavericks.
OS X Mavericks: Reinstall OS X
http://support.apple.com/kb/PH13871
Make sure to backup all of your data prior to reinstalling OS X 10.9.
Back up your Mac
http://support.apple.com/kb/PH11371
Cheers,
Jason H.

I installed itunes and quick time but when I try to open itunes I get a message that reads "quicktime failed to initialize (error -2096)"

I installed itunes and quick time but when I try to open itunes I get a message that reads "quicktime failed to initialize (error -2096). I have removed both itunes and quicktime from my computer and re-installed them and I still get the same message. What do I do to get itunes to work?

That one is often a compatibility mode problem. Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode

QuickTime Player "Save as" saves nothing, no error msg

I'm using an aluminum Mac Mini with OS 10.6.7. I transferred a 3GP video from my cell phone to my Mac, then opened it with QuickTime Player (v10.0.118). It plays fine. However, when I attempt to "Save as..." the movie into 480p format, the process appears to work, but in fact no new file is saved. I have tried this multiple times, after quitting and relaunching QT Player, and even after a computer restart, and still get the same result. I've repaired permissions with Disk Utility. I've verified that the "Save as..." destination folder is where I think it is. I've tried specifying a different destination folder. (All destination folders are on the local HD.) Every time, I get an "Exporting" progress bar, which takes about two minutes to complete, and no error message. But no file is actually saved. What the heck is going on?!

It is not for a dual layer DVD. I've never had to make a dual layer before.
Windows... and:

When I try to open iTunes, I receive a QuickTime failed to initialize (error-2096).

When I try to open iTunes, I receive: "QuickTime failed to initialize (error - 2096). It also tells me to unistall iTunes and then install iTunes again. If I uninstall iTunes, will I lose all my songs and videos?

Follow these instructions to completely remove Apple software
http://support.apple.com/kb/HT1923
Then use free Ccleaner to repeatly repair your registry until it's fixed.
http://www.piriform.com/ccleaner/download/standard
download iTunes again from Apple.
http://www.apple.com/itunes/
If you have 64bit Vista or Windows 7, look for the seperate download of iTunes for that further down the page.
Once installed, use the Apple Software Update under your Start Menu to fully update all Apple components.
Your content will remain on the drive in the Music > iTunes Folder, nothing is deleted.
You should be making backups of your content regularly, either through iTunes or via copying the iTunesFolder in your Music folder to a external drive.
Windows is notorious for having "other" issues that make it unstable, we as volunteers helping others can't always resolve those issues.
After doing the steps above, stand by and others may be able to assist you.

HT3775 unable to get quicktime movies to play on my imac. This is the error message I always get. "The document "4-20130701090400-5.mp4" could not be opened. The movie is not in a format that QuickTime Player understands.You may need to install additional

Unable to get Quick time movies to play on my imac. This is the error message I allways get.
"The document “4-20130701090400-7.mp4” could not be opened. The movie is not in a format that QuickTime Player understands.You may need to install additional software to open this type of file."

Download and install VLC Player. It plays more formats and is free and highly regarded.
http://vlc-media-player.en.softonic.com/mac
Cheers
Pete

I tunes wont launch - quicktime error -2096

I am using XP sp2. Have de-installed itunes and quicktime and gone for a clean new download and install of both. But I still get this error when opening itunes - Quicktime failed to initialise (error -2096) etc.
This is v. frustrating - any suggestions?

You need to check that compatability mode is not on for Quicktime:
http://docs.info.apple.com/article.html?artnum=305212
None of the checkboxes should be checked on the compatability tab.
It is also advisable to check the same thing for iTunes.exe in Program Files\iTunes.

Quicktime error 2096?

I'm trying to download itunes 7.5 for my son's new nano 4g, 3rd generation. the download seems successful but when I click when I try to open it it says Quicktime failed to initialize: error 2096. I redownloaded both itunes and quicktime and restarted Quicktime will open but not itunes. Anybody have an idea?

Well, I think the problem has been cured!!!
Some further and deeper searching into this forum highlighted among the many pages a one line entry from:
'idiot rying to help' to whom I find my self deeply indebted.... and such a simple answer!
See this thread and the entry is towards the bottom of the page:
http://discussions.apple.com/thread.jspa?messageID=3377407
If anyone comes across the same problem as I have described, simply go to the QuickTime Properties and change it to run in Windows 2000 and not Windows XP.
I hope Apple (or MS) will take notice of this and perhaps look at a fix - it is so straighforward!
Sincere thanks to 'idiot trying to help'!!!

Quicktime player error #2096

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