Quicktime Player fast-forward and reverse buttons not working for audio

I have Quicktime Player 7.7.3 for Windows and the fast forward/reverse buttons will not work while playing audio files. I've tried it with mp3 and m4a, neither will work.
The go to end/go to begining buttons are working fine.
The ff/reverse button don't work very well for video files, they only will move a few frames at a time, but they will not work at all on strictly audio files.
I've looked at the preferences, and the software is up to date.
the only way to ff/reverse is to go to Window > Show A/V Controls and use the Jog Shuttle, but that is a clumsy workaround. I'd rather have the playback buttons work properly in the first place.
Is there something else I should be doing (aside from purchasing QT Pro, that is)?

...stupid decision to replace the iTunes feedback...
Not replaced, just moved. Now grouped with all other Mac OS X feedback:
http://www.apple.com/macosx/feedback/
It's not a bug. If it was we would all have this problem. My Macs don't.
Shut iTunes down.
Go to ~/your user name/Library/Preferences and place the file "com.apple.iTunes.plist" in the trash.
Try iTunes again. If your problem is solved, empty the trash.

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