Quicktime player "help" not working

I have Quicktime Pro on a MacBook. Quicktime player works fine. However, I can't access the help feature. When I click on quicktime help or put in a help topic to search for nothing happens. it just returns to the quicktime player screen. It works fine on my Mac mini, just not the MacBook. When I do a software update it says all software up to date. Something must be missing, but don't know how to fix it.

See the following Knowledge Base article: http://docs.info.apple.com/article.html?artnum=25667 Can't access Help content, or content is blank or missing links

Similar Messages

  • Movie trailer or any other links in the quicktime player does not work

    When I click on the movie trailer/Hot picks/Quick picks links on the player interface nothing happens. When I move the Mouse it changes to a hand showing the link is clickable.
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    When I go to any apple website and clicks on the sample trailer movies links, it is playing the trailer.
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    QuickTime 7.0.3 Pro   Windows XP Pro  

    Try logging in to your iTunes account.

  • QUICKTIME PLAYER DOES NOT WORK IN MOUNTAIN LION 10.8.4?? IT LAGS WHENEVER I SPEAK IN MY MICROPHONE?

    I recently updated my macbook pro to the new 10.8.4 update of apple, which i thought was pretty cool
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    Is it because of my Quicktime player version?
    Please help, this has never happened before i updated my laptop!

    Then I don't really know why it isn't working. What you might try is this:
    Repair the Hard Drive and Permissions - Lion/Mountain Lion
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
    After this is completed download and install 10.8.4 Mountain Lion Update v10.8.4 (Combo).

  • Hi, i just realize my disk player is not working, can anyone help

    Hi, i just realize my disk player is not working at all, i have never use it to watch cd or dvd, now i am trying to install a norton internet security 2012, after i put in the cd, there is no respond, can someone help, please
    This question was solved.
    View Solution.

    Hi,
    First, try the automated fixit from Microsoft on the link below.
    Windows 7
    Vista
    Check if the drive is now working.
    If the drive still doesn't work, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'.  In to the prompt type the following command and hit enter.
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    Let the process complete, then type exit and hit enter.
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    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Flash player does not work under one user account.

    Flash player does not work under one of my user accounts.
    My system: I work with a mac mini with Mac OS X 10.6.8.
    What I have done:
    I installed the flash player maybe one year ago under my "first" user account. At that time this user account had had administrator authorization. In the meantime I had to change this "first" user account in an account without administrator authorization and created an administrator user with which I installed different programms. Lately, the message came up that it would be necessary to update the flash player. I did it; under the "first" user account, but of course with the administrator's password for installing. The installation had been "successful" - so I was told. But it did not run. I tried it again and again. Each time with "deinstallation" first. No way; it did not work.
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    And here I am - full of hope to get help from you.
    Thanks for reading. And thanks in advance for helping me.
    Nanny FS

    Any update to provide at all here guys?  Again, in my situation, it's very much rights-related as a standard user doesn't even report that the flash player exists when testing it on the Adobe Flash Version Detection website (despite it showing up in Control Panel and under Add/Remove Programs).  I've already tried giving the C:\Windows\System32\Macromed and files/subfolders appropriate permissions for the standard user and still nothing.  If I either give the user in question full local admin rights or logon as the domain admin, then the Adobe Flash Version Detection website says Flash is installed and Flash works fine.
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  • Flash player will not work on my computer, would love advice

    I have windows vista.  When I visit a web page that requires flash, it instructs me to download it (even though I'm sure I have it ialready...).  I do so, it says it has downloaded successfully but I still cannot view the website.  I have uninstalled my current version of flash and reinstalled the latest version numerous times.  It even shows up in my list of programs.  But each time I visit a site that uses it, it tells me I need flash to view it.  Very frustrating.  And suggestions would be appreciated.  Thanks!

    This was very helpful - thank you.  I unchecked "active x filtering" and it seems to be working, under tools in IE.  a simple solution, that may have taken me days to figure out myself!  Hopefully it continues to work from thiis point forward.  Thanks!
    Date: Tue, 16 Apr 2013 12:42:26 -0700
    From: [email protected]
    To: [email protected]
    Subject: Flash player will not work on my computer, would love advice
        Re: Flash player will not work on my computer, would love advice
        created by Chris Campbell in Installing Flash Player - View the full discussion
    Do you see an animation and version number when you visit the Flash Player Version page? If you are using Internet Explorer, please verify that the following two FAQs check out. Enabling Flash Player in Internet Explorer ActiveX Filtering in Internet Explorer
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5240948#5240948
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5240948#5240948
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5240948#5240948. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Installing Flash Player by email or at Adobe Community
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Flash player does not work properly on Windows 7 32 bits

    Hello,
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    I have tried to uninstall, reboot, reinstall several times, ... witch did not worked.
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    Run the Clean Installer to Fix 3rd Party Flash Player Cleaners
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    Troubleshoot Pop-up blockers
    I have no Pop-up or esle blocker  software.
    Ensure that Internet utilities do not block Flash Player
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    I have windows 7 firewall. I do not know where I can allow ActiveX  controls and Flash (SWF) content. I do not see anything relative to ActiveX an Flash in allowed program list.
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    I have no freez or crash.
    Using IE, Shockwave Flash Object is Enabled and vs 10.0.45.2
    Using FF, I have SWF vs  10.0.45.2 and it is Enabled
    I really do not understand !!
    Thanks,
    Ju'

  • Iphone 4s ios7 music player was not working, here's a bug fix.

    hi there
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    Not sure why you are having problems. I have had no problems with my 4S playing music after the update. Hopefully you will get it worked out.

  • Dvd player does not work after Leopard upgrade

    I installed Leopard, had to upgrade because my printer died and no printers now work with Tiger.  Since the upgrade, my DVD player does not work.  I have problems burning some cd's too.  Is this a known issue?  What is the fix?

    I have read a couple of complaints like that, but not sure it's widespread.
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    http://www.macupdate.com/info.php/id/15667/applejack
    After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...
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    If that does NOT help, Safe Boot , (holding Shift key down at bootup), use Disk Utility from there to Repair Permissions, test if things work OK in Safe Mode.
    Then move these files to the Desktop...
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    Reboot & test.
    PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.
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  • Embedded flash player is not working... Unable to play the streaming videos... Browser is hanging many times!!

    Hi,
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    Any help would be appreciated.
    Thanks.
    Solved!
    Go to Solution.

    Hello ak_kanan, 
    Welcome to the forums. 
    Try doing the following. In the browser swipe down from the top and choose Settings, now choose Content, here where it says Enable Flash change this to Off.  Now try going to the website that was not working (it will not work again this is fine) Once on the page swipe down from the top again and this time enable the Flash setting. Now reload the page and test to see if you have the same issue. 
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    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Flash player is not working whenever I switch to airport connection

    The flash player is not working in both Safari and firefox, when I switch the internet connection to the airport (WiFi), but the Ethernet connection is working fine with flash player.
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    Any further ideas? Or tips on how I could try debugging this? Console gives me squat.

    Crashes or other problems with certain multimedia content in Firefox (such as Youtube videos and Flash animations or games) can often be resolved by performing the steps in these Knowledge Base articles:
    * [[Flash Plugin - Keep it up to date and troubleshoot problems]]
    * [[Flash 11.3 crashes]]
    * [[Flash 11.3 doesn't load video in Firefox]]
    On Windows Vista and above, you can disable Flash protected mode by following the instructions on these pages:
    * http://forums.adobe.com/thread/1018071#TemporaryWorkaround
    * http://kb.mozillazine.org/Flash#Disabling_Protected_Mode_in_Flash_11.3
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  • Flash player still not working after following all discussion advice

    Requested information:  I have Internet explorer 9/ using 32 bit on 64 bit computer/windows 7/flash player 10.2 version
    I contracted what my husband called a "rider" virus when I opened a knitting pattern of all things and if I understood it correctly was one of the anti-malware viruses talked about.  My husband was able to remove the virus but like others have said here, my flash player will not work.  My computer is only 3 months old!
    Here is what we have done:
    1: First removed all flash player and shock wave
    2: I have run a full scan with my Mcafee program, then ran a full scan and quick scan too with my malwarebytes program.  Everything in both is now clean.  I then rebooted (I also even tried doing all of this in safe mode too with nothing changing)
    3: came online and read a bazillion threads about others problems and tried every suggestion pretty much including those below
    4:  husband checked the kill bit (d27 thingy) and it was not there
    5: reinstalled flash player and shock after running the scans and though they show up in my programs when I looked at the add ons as suggest to others the
    neither shockwave or Flash Object was there
    6: uninstalled everything again
    So now I am back to where I started with nothing installed because I still have an issue and we don't know what it is.  I truly appreciate your help in any way as it is frustrating that none of the other suggestions have helped.
    this may not as my grandma used to say have anything to do with the price of rice in china, but we do keep getting a short freeze up on the computer followed by a message that the display driver stopped responding and recovered then it works again, but it does happen fairly frequently and this has been since the virus.  I am showing everything is clean though with regards to virus scans and malware spyware scans.

    Just when I thought I would finally find the answer you sent a message offline, which didn't help me a bit.
    I have the same problem.  My wife got a virus and I was able to uninstall it by poking around.  After killing the virus IE would not run.  I found some messages on the internet which enabled me to solve that problem by making some registry changes.  However, I still have not been able to get IE to run flash.  I do have it running in FireFox.
    What was the step that you sent in private email that enabled him top solve the problem?
    Thanks

  • Adobe flash player is not working well I mean since I've  trying to watch movie on youtube is not pl

    I just wanted to know what to do about adobe flash player is not working the way it should cause I've been trying watch movie on youtube but it won't play I've receiving message said that I need to download flash player which I've done so many times and I still receivr the same message download flash player which I have done I don't know anymore what to do anymore cause I've all the differents things it migh be the problem but still not working, please I need help if you gys know anything that Ihaven't tried yet  help thak you.

    Hi, Your Flash files are all correct for IE. I'm sure they are also for FF, since Flash Player is working.
    What you can try is something that has helped other users and maybe this will help you with IE. Try turning off the User Account Control and then Restart your computer and see if IE is working now.
    Open User Accounts by clicking the Start button , clicking Control Panel, clicking User Accounts and Family Safety.
      and then clicking User Accounts. Click Turn User Account Control on or off.
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    Thanks,
    eidnolb

  • QuickTime Player has stopped working

    On my Vista machine, I can not run Quicktime since I get the error "QuickTime Player has stopped working" so it basically crashes. If I run Quicktime from other user accounts it works fine. It also works fine if I run it "as administrator". I have uninstalled and reinstalled it with no success. I have also followed suggestions in this forum to erase some hidden quicktime related files with no success. Does anyone have any other ideas???

    Many thanks. Best to print off a copy of these instructions, because at one stage of proceedings you won't be able to use a web browser.
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    Flash Player 11 not working with IE 9. What am I missing??

    Hi Hitomi,
    Yayyyy! found it, downloaded 11.7 and it works on both Second Life media players and websites.
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