Quicktime playing white or black screen on Intel MacBook

Please Please Help! Am I the only person who continues to have trouble with Quicktime. I edit in FCP 6.0.5 and often deliver films as .mov or other codecs such as .flv which often means exporting as .mov as a first step. Working with three Macs (as detailed below), cutting on Powermac, running codec on G4 to free up Powermac and taking .mov films to show clients on the Intel MacBook or sending disks with .mov or mpeg files. So often I end up not being able to show the films, or worse the client is sitting in their office wondering why it looks like I have sent a disk with nothing on! (there was stuff on it). The most common problem being sound but no picture, either a white, or just recently a black screen! I do get the the ‘Unsupported Codec’ - ‘Missing Component’ error and end up on the useless component page at Apple. I have not once installed anything on that page that has helped fix a problem!
The bizarre problem is I can play any of the Quicktime films on both G4 and Powermac but not on Intel MacBook???? G4 doesn’t have FCP so as with MacBook icons default to Quicktime icons but as would make sense icons on the Powermac which is FCP installed show as FCP icons.
I have tried opening the FCP .mov films in Quicktime (buy the way Quicktime Pro 7.6 (472) is installed on all three machines) and exporting as Quicktime movies hoping it removes any FCP data or codec information, but this doesn’t work either? The film will still not play on the MacBook.
This problem seems to happen around upgrades..? is this a red herring? Is anyone else getting really VERY frustrated by the ongoing flaky Quicktime behaviour. I have to use Apples codec because I use FCP professionally but it often makes me look like an amateur. I’ll try any possible fixes anyone has. Thanks very much in advance!
INFO for the quicktime film I have been having this latest problem with;
Format - Apple HDV 1080i50, 1440x1080, (1888x1062), Millions, 16-bit integer, (Big Endian), Stereo, 48.000 khz
FPS - 25
Data Size - 1.01 gb
Data Rate - 26.55 mbits/s
Normal size - 1920x1080
G4 Powermac (Duel - non intel), OS10.5.6, 1.25ghz, 1.25gb memory, Quicktime Pro 7.6 (472), FCP 6.0.5, Plugin Perian 1.1.3
G4, OS10.4.11, 800mhz, 1gb memory, Quicktime Pro 7.6 (472), Plugin DivX, Plugin Flip4Mac
MacBook Intel Duo, OS10.5.6, 1.83ghz, 1gb memory, Quicktime Pro 7.6 (472), Plugin Perian 1.1.3, Plugin DivX
If you’ve go this far you’ve read all this info, thanks for your time and I hope you can help.

Your file uses a video codec (Apple HDV) that is only available to a machine with Final Cut installed. It is very "raw" (lightly compressed).
What you want to do is export from Final Cut and use H.264 Video codec and AAC audio. This file will play on any machine (Mac or Windows) that has QuickTime 7 installed and meets the high definition playback specifications.
The 800 G4 and the 1.25 dual G4 will both drop frames during playback because they don't meet the HD playback requirements.

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    [ 609.215] (**) NVIDIA(0): Enabling 2D acceleration
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    Last edited by Lawless Flogic (2013-11-27 00:31:28)

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    [ 608.046] Build Date: 01 November 2013 05:10:48PM
    [ 608.047]
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    [ 608.091] (==) Using config directory: "/etc/X11/xorg.conf.d"
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    [ 608.161] Entry deleted from font path.
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    [ 608.161] Entry deleted from font path.
    [ 608.161] (Run 'mkfontdir' on "/usr/share/fonts/100dpi/").
    [ 608.161] (WW) `fonts.dir' not found (or not valid) in "/usr/share/fonts/75dpi/".
    [ 608.161] Entry deleted from font path.
    [ 608.161] (Run 'mkfontdir' on "/usr/share/fonts/75dpi/").
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    [ 608.161] (==) ModulePath set to "/usr/lib/xorg/modules"
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    [ 608.161] X.Org Video Driver: 14.1
    [ 608.161] X.Org XInput driver : 19.1
    [ 608.161] X.Org Server Extension : 7.0
    [ 608.161] (II) xfree86: Adding drm device (/dev/dri/card0)
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    [ 608.166] Initializing built-in extension SHAPE
    [ 608.167] Initializing built-in extension MIT-SHM
    [ 608.168] Initializing built-in extension XInputExtension
    [ 608.169] Initializing built-in extension XTEST
    [ 608.170] Initializing built-in extension BIG-REQUESTS
    [ 608.171] Initializing built-in extension SYNC
    [ 608.172] Initializing built-in extension XKEYBOARD
    [ 608.173] Initializing built-in extension XC-MISC
    [ 608.175] Initializing built-in extension SECURITY
    [ 608.176] Initializing built-in extension XINERAMA
    [ 608.177] Initializing built-in extension XFIXES
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    [ 608.183] Initializing built-in extension DOUBLE-BUFFER
    [ 608.184] Initializing built-in extension RECORD
    [ 608.185] Initializing built-in extension DPMS
    [ 608.186] Initializing built-in extension X-Resource
    [ 608.187] Initializing built-in extension XVideo
    [ 608.188] Initializing built-in extension XVideo-MotionCompensation
    [ 608.189] Initializing built-in extension XFree86-VidModeExtension
    [ 608.190] Initializing built-in extension XFree86-DGA
    [ 608.191] Initializing built-in extension XFree86-DRI
    [ 608.192] Initializing built-in extension DRI2
    [ 608.192] (II) LoadModule: "glx"
    [ 608.219] (II) Loading /usr/lib/xorg/modules/extensions/libglx.so
    [ 609.006] (II) Module glx: vendor="NVIDIA Corporation"
    [ 609.006] compiled for 4.0.2, module version = 1.0.0
    [ 609.006] Module class: X.Org Server Extension
    [ 609.006] (II) NVIDIA GLX Module 331.20 Wed Oct 30 17:36:48 PDT 2013
    [ 609.022] Loading extension GLX
    [ 609.022] (II) LoadModule: "nvidia"
    [ 609.062] (II) Loading /usr/lib/xorg/modules/drivers/nvidia_drv.so
    [ 609.149] (II) Module nvidia: vendor="NVIDIA Corporation"
    [ 609.149] compiled for 4.0.2, module version = 1.0.0
    [ 609.149] Module class: X.Org Video Driver
    [ 609.158] (II) NVIDIA dlloader X Driver 331.20 Wed Oct 30 17:16:53 PDT 2013
    [ 609.158] (II) NVIDIA Unified Driver for all Supported NVIDIA GPUs
    [ 609.159] (++) using VT number 1
    [ 609.171] (II) Loading sub module "fb"
    [ 609.171] (II) LoadModule: "fb"
    [ 609.171] (II) Loading /usr/lib/xorg/modules/libfb.so
    [ 609.190] (II) Module fb: vendor="X.Org Foundation"
    [ 609.191] compiled for 1.14.4, module version = 1.0.0
    [ 609.191] ABI class: X.Org ANSI C Emulation, version 0.4
    [ 609.191] (WW) Unresolved symbol: fbGetGCPrivateKey
    [ 609.191] (II) Loading sub module "wfb"
    [ 609.191] (II) LoadModule: "wfb"
    [ 609.191] (II) Loading /usr/lib/xorg/modules/libwfb.so
    [ 609.193] (II) Module wfb: vendor="X.Org Foundation"
    [ 609.193] compiled for 1.14.4, module version = 1.0.0
    [ 609.193] ABI class: X.Org ANSI C Emulation, version 0.4
    [ 609.193] (II) Loading sub module "ramdac"
    [ 609.193] (II) LoadModule: "ramdac"
    [ 609.193] (II) Module "ramdac" already built-in
    [ 609.214] (**) NVIDIA(0): Depth 24, (--) framebuffer bpp 32
    [ 609.214] (==) NVIDIA(0): RGB weight 888
    [ 609.214] (==) NVIDIA(0): Default visual is TrueColor
    [ 609.214] (==) NVIDIA(0): Using gamma correction (1.0, 1.0, 1.0)
    [ 609.215] (**) NVIDIA(0): Enabling 2D acceleration
    *Edit* Never mind, just switched to nouveau drivers, everything's fine now. marking as solved!
    Last edited by Lawless Flogic (2013-11-27 00:31:28)

  • HELP!! Black screen on my MacBook Pro after leaving open and on for over 8 hours.

    Hi everyone,
    This is the first time I'm using the discussion board as I haven't had any problems with my MacBook Pro since I bought it in November 2010. However, yesterday, I left my laptop on and open for over 8 hours without realising. When I came back to my laptop it had a black screen that just wouldn't go away. I pressed all the buttons on my keypad to wake it up but this didn't work. The caps lock key lights up when pressed and the volume button makes the clicky noise when turned up and down but the screen is still black. I have tried turning the laptop on/off using the power button several times. When it starts up it makes the usual sounds and I can hear that it is on but the screen is still black.
    I do not use my laptop for anything complicated. I really only use it to browse the web. I hope someone can help me. I have tried to make an appointment with the Genius Bar but there are no available appointments at my local one. I'm not a mac expert and don't understand technical words so please speak in layman terms otherwise I won't understand. Any help would be greatly appreciated. Many thanks

    If you've a 15" version, maybe...
    Mid-2010 15" MacBook Pros - the bad NVIDIA GPU
    If you're having frequent kernel panics with your 15" mid-2010, or intermittent screen problems, the problem is, more than likely, the faulty NVIDIA GPU found in a number of those machines.
    Here's just a sample of a kernel panic log that points to the faulty NVIDIA card:
    Kernel Extensions in backtrace (with dependencies):
             com.apple.GeForce(6.4.0)@0x82ac4000->0x82b7afff
                dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
                dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
                dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
                dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
             com.apple.nvidia.nv50hal(6.4.0)@0x83c05000->0x84019fff
                dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
             com.apple.NVDAResman(6.4.0)@0x834a0000->0x8378dfff
                dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
                dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
                dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
    Here's the "official" Apple take on the issue - but the very real kernel panics need not be preceded by 'Intermittent black screen or loss of video'... in fact, you might not experience any video problems at all. Although video problems can certainly be a portent of things to come…
    So what can you do? Print out a copy of your kernel panic and a copy of the Knowledge Base article and take them, along with your machine, to your local Apple Store or an Apple Authorized Service Provider. They should be more than willing to install a new logic board at no cost. I have no idea why this faulty GPU is making the headline here on the MacBook Pro forum so often now - could it be because Mountain Lion is just bringing the issue to a head more readily? I don't know - I only know that we're seeing more and more of these kernel panics of late.
    Good luck,
    Clinton

  • Black screen on startup Macbook Air 11 2013

    Hello,
    I decided to reinstall my OS X 10.10
    So after restart i held "cmd+r", open Disk Utility and format my ssd, then start downloading OS X 10.10
    But suddenly an error appeared, and I noticed that there is no SSD in Disk Utility anymore
    Then I decided to reboot my macbook and try to reinstall my OS X one more time, so i held power button for 10 sec and then start again
    After this the only thing i have is a black screen
    I tried reset NVRAM and SMC - no results
    Cmd+R - not working
    I made installation drive and tried boot using option button - same
    Every command I tried - nothing appear on the screen
    Can You help me with this?
    Thanks.
    P.S. Macbook Air 11 2013 128GB MODEL A1465

    You took all the reasonable actions that can be expected. Read the following Apple Support document to be sure there isn't anything you may have overlooked:
    Troubleshooting: My computer won't turn on - Apple Support
    It seems unlikely that a catastrophic failure would coincide with what you did, so perform the NVRAM and SMC resets again, making sure you did both of them properly. After that, schedule a Genius Bar Reservation.
    The SMC reset procedure is linked in the above document. The NVRAM reset is as follows:
    NVRAM reset:
    Shut down your Mac.
    Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    Turn on the computer.
    Press and hold the Command-Option-P-R keys before the gray screen appears.
    Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    Release the keys.
    After resetting NVRAM or PRAM, you may need to reconfigure your settings for speaker volume, screen resolution, startup disk selection, and time zone information. If issues persist, your Mac's logic board battery (not a portable Mac's rechargeable battery) may need to be replaced. The logic board battery helps retain NVRAM/PRAM settings when your computer is shut down. You can take your Mac to a Mac Genius or Apple Authorized Service Provider to replace the battery on the logic board.

  • Black Screen when opening MacBook

    Not all the time but a lot more often recently when I open my MacBook up it'll show like I never closed it and then goes to the login screen and then a black screen.  After that it takes at least 5 minutes to turn on.  Help.

    Try reseting your prram.
    1. Power off your MacBook.
    2. Wait a couple of minutes (2-3).
    3. Hold down Command(apple), Option, P, R and the power button.
    4. WHen you hear the chime keep holding them but let go of the power button.
    5. The screen will go black then will chime again after awhile.
    6. Let go and wait for it to start up.
    This may help, im not 100% sure but this has happened to me before.
    Maybe not the same thing but a somewhat simular problem.
    Hope I helped!

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