QuickTime Pro 7.3.1 looking weird

I updated QuickTime Pro (to 7.3.1) on my laptop a couple of days ago. And now it looks really weird. It's hard to explain how it looks weird, I uploaded a picture. I let you look for yourself. This showed up after I updated to the new version. I also updated QuickTime Pro on my other computer, and it looks fine.
http://img526.imageshack.us/img526/7177/lookingweirdbb3.png

QT 7.3.1 has caused some serious problems and weirdness for many folks. Apple disabled Flash playback in QuickTime 7.3.1 which may have something to do with your weirdness. Can you revert back to an earlier version? If so, I would recommend that.

Similar Messages

I want to put my .m2ts movies (Sony HD recorder) on my Ipad3. It looks they need to be converted to h.264 format. Question is will Quicktime Pro work or are there any better software solutions. Running XP system. Thanks

I want to put my .m2ts movies (Sony HD recorder) on my Ipad3. It looks they need to be converted to h.264 format. Question is will Quicktime Pro work or are there any better software solutions. Running XP system. Thanks

You could try Handbrake, it works quite well.

QuickTime Pro - I am trying to find a way to retrieve my Quick Time Pro code and re-register it but, because I bought it more than 180 days ago, I cannot find the code anywhere, or any way to get an answer from Apple's website.

I have been going round in circles, trying to resolve this
I bought the MPEG2 component from the Apple UK store on 4th July 2010. I still have the email and the order number but they are no use to me because it is more than 180 days since I ordered this from them.
My operating system got corrupted and I had to do a clean install, then a return of the relevant files, folders and applications from my Time Machine. With that should have been my MPEG2 component for QuickTime Pro but it refuses to register.
I need it to convert my videos taken on my older video camera, which is a Sony, using mpeg2. I cannot look at any of these videos any more, which is deeply irritating. Still lots of editing to do.
I think it is a bit off if I have to buy it all over again
Any ideas?
Mac OS X 10.6.8
Quick Time and Quick Time 7

I still have the email and the order number but they are no use to me because it is more than 180 days since I ordered this from them.
The registration cade is contained in the email Apple sent you on purchasing.

I would like to convert an animated Gif to .mov, will Quicktime Pro 7 do this? Should I spend the money?

Hi everyone.
I'm looking to put a few animations onto keynote and I'm making my presentation on PowerPoint.
I need to convert an animated gif into a .mov file and was wondering whether Quicktime Pro 7 does this?
Thanks

I need to convert an animated gif into a .mov file and was wondering whether Quicktime Pro 7 does this?
Since it appears QTKirk has provided the best answer for your specific work flow issue as stated, I will answer your more general question...
Yes, QT 7 Pro can open an animated GIF file and save it as an MOV file. At this time the real question is whether or not the MOV file produced is suitable for your needs. Basically the MOV file can be then then be played—but it only plays one pass in the normal playback mode. You can, of course opt to loop the playback which, for a small files, plays much as the original GIF.
Unfortunately, the "Loop" setting is not saved when the MOV file is saved, so this option must be re-initialized each time the MOV file is opened. This would not be a problem if all you are doing is openening the file in the QT 7 player and letting it play in the looped mode all day as some sort of display but would likely be an unsatisfoactory solution for sending the MOV file to someone else. You could, of course, turn the MOV file into a QTL file with the loop option set to get around this problem.
While I would be hard pressed to say it would be a good investment just for the creation of GIF movie files, QT 7 Pro does offer a lot of other features that make it a bargain utility for many quick edit requirements if you use/need them.

How do I find the registration key for Quicktime Pro 7?

I bought QT7 in 2005 & following the links in various support documents all take me to dead ends. If I look at order history of my account it only goes back 18 months. There is mention of "downloadable software" section in accounts but that has gone, presumably replaced by the App Store. I am of course running Lion & want to unlock the Pro features on my MacBook Pro.
Many thanks

Do you know how I can amend the link to go direct tot he UK site?
Sorry, no. We have the same problem of "lost" links to the software purchase history here in the USA. Fortunatally, someone came across this link in the support area and it appears to work for purchases made here at the US online store. However, the article containing the link I posted also states the following:
Outside Canada and the United States
If you purchased a QuickTime Pro key after 13 April 2001, contact the customer service number of The Apple Store . This number is available at the bottom of The Apple Store Web page for each region.
If you purchased a QuickTime Pro key from the QuickTime Web site before 13 April 2001, please consult your email or other records from that period for your key.
Here is a link to the article if you wish to read it: http://support.apple.com/kb/HT2376
Believe others have tried contacting the US Customer Service number but were told to get the information form the Downloadable Software Purchases area for their account which, as we already know, no longer works. (In fact, the Customer Service people did not seem to even know that the old links were missing form our account pages or seem concerned about looking into fixing the problem.) While I don't hold out any hopes that you will fare any better, you can give it a try and at least ask if there is a similar external URL for people in other regions. I personally would also send formal QT feedback regarding the problem.

Quicktime Pro, Problem Converting Video to iPod

When I convert my movie files using Quicktime Pro I encounter a problem. After the converting is over the video works on my iPod, but the audio track is lost and there is no sound. Can anyone help me?
Thanks
-Jason

Check to make sure it is not a muxed mpeg by opening the source file in QT Player and looking at MovieInfo in the Windows menu. If it is a muxed mpeg you will have to use something other than QT since it will not export the sound from mpegs. Some people have had good results with this freeware, but there are other Windows programs starting to appear for iPod conversion:
http://www.videora.com/en-us/Converter/iPod/

I've lost quicktime pro and can't find it. I had to re-install my HD and now QT Pro has gone and I can't find details of when I bought it.

I'm 10.6.8 and I use a Macbook Pro. I bought QT pro a while ago and since I've re installed my stuff all I've got is QT and I need the older version (that I paid for) to edit.
Any help will be much appreciated.
AP

It's not the player I need
QuickTime Pro is not a separate application, so you won't find it by searching your system or by looking for a download. A Pro key just unlocks the extra features of QuickTime Player and the QuickTime browser plugin. You need the QuickTime Player 7 Kirk and I have referred to; only that version can be "unlocked" with a Pro key.
I can't find that either. I've trawled my email and can't find it.
Log into your account in the Apple Store and click on the Downloadable Software Purchases link. You should find the key shown there. If not, you may need to purchase a new key.

QuickTime Pro 7.1 hangs when trying to export a movie.

Hi There,
I just installed the Key for QuickTime Pro on my Win XP laptop. Now, whenever I try to export a movie, QT just hangs there, using 99% of the CPU. The buttons in the dialog box seems to be active (change appearance when I hover them) but clicling any of them (including OK or Cancel) does nothing. The only way out is to kill the QT task.
If I just click OK in the first export dialog, CPU usage jumps to 99% and hangs. If I select "Options" in the export dialog, the "options" dialog itself hangs and the CPU usage jumps to 99%.
I did not try all menu options but it looks like the hang and use 99% CPU is pretty general since I was attempting to do an "Update Existing Software..." From the help menu and QT hang there too. But I can open de preferences, set them and close them without problems though.
Looking in the Application even manager, this is the error reported:
"Hanging application QuickTimePlayer.exe, version 7.1.0.210, hang module hungapp, version 0.0.0.0, hang address 0x00000000."
Any suggestions on how to resolve this issue?
I purchased QT Pro today because I need to convert a sequence of files into a movie. Right now I cannot do that.

Why not try updating your QuickTime software?
Most current version is 7.4.1

Cannot Get Quicktime Pro to work

I am a Windows user who is having difficulty believing there is no technical support for this product.
I have purchased QuicktimePro 3 times, trying to get it to work. It does not. I get my key, and enter it in the Quicktime applet in Control Panel, and when I hit "apply" it says I have QuicktimePro. But when I open the Quicktime player (latest version), it doesn't have any of the Pro features enabled, and includes ads at the bottom trying to get me to buy QuicktimePro (again). Then I go back into Control Panel and look at the Quicktime icon again, and it doesn't say "Pro" and doesn't have my registration information in it. I enter the key again and it takes, but if I close and reopen the applet, the registration info is gone again, and again, I have regular QuickTime player.
I have spent a great deal of money purchasing this update, and because the unlock won't "stick", I've been ripped off, and there is no one to even call to figure out what's going on. I have completely deleted Quicktime and reinstalled it, and that didn't make any difference. All I"ve done is pay for registration keys that don't even work in the program.
Is anyone familiar with this problem and is there any solution? Or, does anyone know how to contact a live customer service person to either solve the problem or get a refund?
Thanks in advance.

801greg,
hey greg i went thru the same **** EXACTLY! finally called apple support and some smart fella finally figured it out...
it took him awhile...
at the point where you hit the 'apply' key instead hit the 'return' key... it will then activate your quicktime into pro...
very sloppy work apple...
btw, i'm having a dickens of the time trying to learn to edit movies in quicktimepro... do you know where the faq or a learning the basics of quicktime pro online manual can be found?
thanks,
tws

Customising import of DV tapes using Quicktime Pro

Hi all,
I am trying to import a lot of DV tapes onto my Mac (and some other analogue stuffe that I route through the camcorder so it ends up in DV even if it originated from VHS), the ultimate aim is to have the videos available within iTunes so I can stream them to my Apple TV 2 after some minimal editing (cutting out bad bits mainly).
I have tried to import via iMovie, but it has the following drawbacks: Huge file sizes, spends ages creating thumbnails, and then is really really slow to encode into H.264 compared to something like Handbrake.
I am not *too* fussed about final image quality, I am more concerned with being able to complete the job without spending too much time. What I want to do is encode into H.264 during the import, and then quickly be able to cut out what I don't want, and save into iTunes. Quicktime Pro is the closest I have found, but it seems to have the following limitations: Very limited selection of encoders and sizes without any ability to customise means I can't choose an appropriate quality level - the best is only 640x480, with no info on bitrates etc. This should be fine for my analogue sources, but potentially no good for some stuff in genuine DV format. Also, there seems to be a limit on how long it will record for, which doesn't make a lot of sense as it's capping out on videos less than 200Mb in size leaving me with extra steps to combine the individual videos into a larger one (References movies are quick to make, but won't stream to the Apple TV 2)
Is there a way to customise these settings to ammend the import settings and increase the maximise size, either unofficially or not?
Many thanks for yout time.

In the interest of ripping this stuff with the least complexity possible I was wanting to use QTP, but it seems that using the "best" preset with a widescreen DV input provides a file that is only 640x360 encoded at 96kbps, which is a lot smaller than the input native and isn't really good enough for me sadly.
The stated data rate looks more like an audio data rate that a video or video + audio data rate. Since the preset must be compatible with both NTSC and PAL "standards," it appears Apple programmers lower, more universal settings for greater device compatibility.
I can select Device Native, but that would get me back into massive DV files again. Not sure if this would be better than using the Vidi Firewire Capture would be better or not than this setting?
The basic rule of thumb here is "you can never have enough hard drive space." I currently have 25 TBs in external hard drive space connected to my main iMac for recreational/non-professional use. And, while you may consider DV data rates/files to be massive, HDV data rates/files would quadruple yours and some Apple Animation data rates/files could easily quadruple the HDV data rates/files. As to the question of using Vidi, if you are going to capture your files as DV content and don't want to use iMovie or other video editor application, then Vidi would be the utility to use.
Either way, at a couple of hours long the timeline within QTP becomes too "small" to be able to select bits to cut with any accuracy as it is not zoomable unlike iMovie, but putting them in iMovie would then start with the old thumbnailing again...
The QT 7 Pro Player "time line" is zoomable to some degree. This "zoom" capability is related to the size of the player. If you expand the size of the player to fill your screen as much as possible, you can "scrub" the playhead in smaller relative increments. Basically you should start your edits by expanding the player as large as your display allows and scrub the playhead to the rough area of your edit and then refine the position of the playhead using the fast play and jog controls in the A/V pallet and finally use the left/right arrow keys to select the exact frame you wish to edit. With some practice, you should find this work flow to be fairly quick if/when you know what and how you wish to edit the file.
As an example, a 1 hour 58 minute 23 second and 15 frame 640x360 file displayed at its default size can scrub the playhead in approximately 15 second increments. If I expand the player to its maximum dimensions on my monitor, the "scrub" increment is reduced to about 4 second with fast play and/or jog able to refine the playhead location to within a few frames of where I want to be.
What I was doing to remove the bits I don't want in iMovie was to create a project, include the bits I want, then delete the events using the option to only remove unused elements. This is a yet further step which takes a long time, but then gives me chunks of files I can queue in handbrake and then stitch back together using QTP.
Most strategies fall into either a "subtractive" or and "additive" work flow. I normally make "rough cuts" in the first pass and place the results in an folder/bin for further refining later. Once I have everything sorted and trimmed, I then merge/join the DV clips to create a single file which is then converted all at once to the target compression format or, in frequent instance, to several different compression formats or variations dependent on target use—burning to DVD, burning to BD, TV viewing, posting to the internet, etc.
I just tried a native capture with QTP, and it gives me the following video settings:
DV, 720 x 576 (1024 x 576), Millions
16-bit Integer (Little Endian), 4.0 (L R _ _), 32.000 kHz
1024 x 576 pixels (Actual)
If I encode this with Handbrake using the Apple Universal I get:
H.264, 720 x 592, Millions
AAC, 2 channels, 32000 Hz
1033 x 592 pixels
I would normally encode the file using the source file standard. In my case that would the NTSC 720x480 (853X480) equivalent of your PAL 720x576 (1024x576) anamorphic DV import. Would also prefer the AAC audio track be encoded using a 48,0 KHz sampling rate at 160 Kbps since my DV audio is set for 16-bit/48.0 KHz. (I also include an DD5.1 passthrough at 448 or 640 Kbps if available.) You can create and save your own custom resets which is what I use for HandBrake conversions specifically targeting the TV2 device and which include additional analysis/motion prediction settings.
So it looks like getting QTP to encode into H.264 just won't do it well enough, even though it should be able to go better without extending beyond the limits of the source
If you are referring to the conversion of DV source files to H.264, then use the "Movie to MPEG-4" or "Movie to Quicktime" export option to enter your own custom target settings. However, nether of these export potions offer the same ease for setting up custom anamorphic encodes for custom dimensions as HandBrake does. (I personally prefer using HandBrake here.)
I think the size limit was CPU bound with it not keeping up with the input fast enough to real-time encode and thus stopping. It's not done it since.
That may well be the case. My old G5 processed files in handBrake at 4 to 6 time "real time." My MacBook Pro converts files in roughly "real time" using my custom HandBrake presets. On my new iMac the default TV2 HandBrake preset process at about 180 fps and at 70-90 fps using an even higher quality custom preset I just added. As you can see, the different CPUs involved cam make quite a difference in conversion speed.

Aspect ratio wrong when importing from QuickTime Pro

Movies shot with Cannon still camera came out sideways. I used QuickTime Pro used to rotate them. They then look fine. However, when I import them into iMovie HD6, they remain vertical but are flattened down. I am sure it's a settings thing but this recent PC convert needs help!

So you shot in "portrait" instead of landscape?
I hope these are 320X240 instead of 640X480 files.
Easiest fix it to create an all black image file and use it as a background in QuickTime Pro.
Make the image 640X480. Import with QT Pro.
Select all and Copy.
Switch to your 320X240 movie (now 240X320), select all and "Add to Selection & Scale (Edit menu).
Open Movie Properties window.
Highlight the video track and adjust its offset and dimensions. Set its track "layer number" lower than the image file layer number. Negative numbers can be used.
Once happy with the file export to DV Stream.
Use the .dv file in iMovie.

Not able to open Windows Media Player files with Quicktime Pro

Hi,
I have recently downloaded a couple of videos that I am planning to use in FCP. The file extension of the downloaded videos is .asf and I am able to play them with Windows Media Player. However, to use them in FCP I have to convert them into Quicktime format. I have Quicktime Pro version 7.0.4 and I was told that I should be able to open the files in Quicktime therefore automatically converting them into quicktime files. It's not working and I am completely out of options and ideas.
Please help if you ever had that problem.
Thanks in advance

As I understand it M$ is providing additional distribution as a sort of "seal of approval."
Don't forget WMV/WMA is a proprietary codec from M$ and involves licensing. In that sense they're providing resources. Apparently the Flip4Mac folks are actually building it themselves though.
Think of it as being in the construction business and you're required to buy the lumber from only one source but you still have to build the house yourself.
I've just got done downloading the newer version and
I hope for improvements.
It looks like M$ is giving some resources to the
flip4mac creators. Maybe a M$ "plant" all along?

Help Quicktime Pro will not Activate

I purchased the full version of Quicktime Pro 7 on December 28th last year, and I wish to reinstall it on a fresh new iMac, but every-time I enter the activation codes and my name (which are exactly as Apple supplied them in the original sale receipt email) it comes back as "Invalid Code"
I have tried cut and pasting them in, inputting them manually (making sure that the correct case is used) all to no effect.
It is driving me absolutely nuts, and I cannot find any where to contact Apple for help on this. It would appear that Apple are of the opinion that "...we have the money - sort it out yourself..."
Can anyone here please help or advise me on this as I am really fed up with it.
Kind regards
Drusus

Sorry I should have explained better.
The key was purchased for the Mac version on Dec. 28 2005 when I bought my iMac which is a PowerPC version.
I should have said I was installing it on a freshly formatted iMac (I was having a few problems with Adobe Creative Suite and decided to do a fresh 'erase & Install of OS X on the iMac to help clear out some of the crud that had accrued) and seeing as this is the same machine it was installed on prior to the reinstall of the O/S, it should still work.
Everything else works just fine, in fact better now that I have done the 'Erase & Install'.
I cannot find anywhere for the telephone support for Apple in the UK, and even then as I understand I have to pay £35 for the pleasure as it is over 90 since I registered it.
I cannot say that I think Apples support is very good at all - everywhere I look it just points me back to the Discussions forums.

Can't edit in Quicktime Pro

I just upgrated to Quicktime Pro, but the edit fuctions are unavailable. I have saved a movie clip imported from a Video Camera as a .mov file, and selected a portion, but copy / cut / paste etc. are still grey. Any and all help is greatly appreciated!

Open the file with QuickTime Player and look at the Movie Info window.
I'll bet you'll see that the file is MPEG-1 format.
MPEG Streamclip (free) can convert it to QuickTime formats that you can edit. QuickTime Pro can't edit muxed track formats (MPEG 1 or 2 and Flash).

MPEG2 Video is not smooth in Quicktime Pro Player

I have a MBP with Core2 2.4Ghz (2GB RAM, 250GB SATA HDD).
I have a bunch of mpeg2 files downloaded from my Canon HV20 HiDef camcorder. When I play the files with Quicktime Pro with MPEG2 Component, the video looks very very jerky. The CPU usage is not too bad, all other applications behave OK.
On the other hand, if I use VLC to play the same file, the video is lot smoother. CPU usage is roughly the same.
FYI, the video is 1080i.
Can someone suggest some solution? My problem is, I want to watch these videos from Frontrow and VLC is not a solution.
The video plays fine in Windows XP, Vista and even in Linux in any player I tried so far.
This is really killing me, any solution is appreciated. I definitely do not want to go back to Windows for my media.
Message was edited by: vrkiran

Quicktime does play DVDs OK. Its not as smooth as VLC, but very acceptable.
However, my MPEG2 video files are Hi-definition files from Hi-definition camcorder. These are 1080i (1920x1080 interlaced) files.
These files play perfectly smoothly on the same Mac when I use VLC player.
When I use Quicktime player, they are very jerky. Its hard to quantify how jerky it is, but just a naked eye guess would be 2 frames out of 5 are vanishing. Sound is smooth though, no hiccups in sound.
I hope that describes my problem better.

QuickTime Pro 7.3.1 looking weird

Similar Messages

Maybe you are looking for