Quicktime Pro - missing movie controls in browser plugins

When viewing QT movies in my browsers, I have full functionality except that the control strip is replaced with a black bar. Buttons do behave (the volume slider even appears if I click where it should be) but they are not displayed.
This occurs in both Firefox 2.0.1 and IE 7. It happens with QT 7.1.3 and also happened with the previous version (7.0.2 I believe).
My OS is WinXP x64
Mac Pro 2.66 Other OS Windows XP 64bit

Well... since the generic feedback form is the only other way to post any kind of information to Apple about QuickTime (incredibly short-sided for a paid "pro" product) we'll continue to post here regardless of whether it is "supported".
Quicktime Pro is an important part of my company's pipeline... which is also dependent on Windows 64bit (32bit just doesn't cut it for highly complex, high-resolution 3D rendering). There is no alternative.

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windtalker64, if it's a .mov you cannot take it into movie maker, it has to be converted to a .avi for movie maker to accept it. I used QT pro to convert a .mov to a .avi, took it into movie maker and it then became a .wmv, which is what I was trying to do. I'm going back 3 years ago when I did this so unless things have changed?

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hello
i just had a quick question, does quicktime Pro edit movies?? my main interest is in aligning dialogue and scenes. i downloaded a few videos off of google video and the sound is 2 seconds ahead of the picture, so was just curious if this could edit that or if any other programs can me recommended
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I was new to the program and studied the possibilities by doing it.
I'm not aware of a tutorial that explain in detail what to do.
Start here : http://www.apple.com/quicktime/player/tutorials.html

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Thanks for the reply.
I will take your answer step by step to make sure I understand. You said:
1. "Saving" a QuickTime movie using the controller is a feature of the Pro upgrade so only Pro owners can save your iWeb files using the controller menus.
My response:
My original question mentioned that on my PC I also have QuickTime Pro and yet I'm not able to activate the controller menu (I'm guessing the downward pointing triangle at the bottom right is called the controller menu - if I'm wrong please let me know). I have also told my friends who want to be able to download the movie, that they have to have QuickTime Pro.
You also stated:
2. Make sure your page layout in iWeb doesn't have some page element "covering" the controller part of the window.
My response:
You are right about that. I've discovered that problem several times. It isn't an issue here, however. I also have tried several different ways to save the movie. First just using a blank page with nothing but the movie on it. Next, using the movie page with nothing but the movie on it. Also using both the .mov format (original QuickTime self-contained movie format), and the .m4v format. It still can't be downloaded to the desktop on my PC.
You added:
3. To allow others to keep a copy of your file merely requires you give them the direct URL to the file. They can then use any Web browser to keep a copy.
You can add this to your iWeb page as a "text based" link.
I'm not sure I understand this last piece of advice. I have the movie on a website I created through .Mac and iWeb. My friends are able to view the movie on my website. Since the width of the movie is determined by the way iWeb is set up, you can only view the movie ON the website in the width you use when you save it to iWeb. I have resized it as large as possible on the page on my website. When you are able to download a movie from a website to the desktop, however, you can resize it or "Present the movie" so it fills up the screen. You also can open it in iTunes and then convert it to play on an iPod if you wish. That is what I would like others to be able to do so long as they have QuickTime Pro.
I'm not sure I understand what you mean by "They can use any web browser to keep a copy." How does that allow you to download the movie to the desktop?
Thanks again for responding. If you have any thoughts to add, please send them.

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Nearly all "all-in-one" or multifunction devices will work with a Mac, but I recommend purchasing one from a company that visibly supports OS X. Brother, Canon, and Epson are all good choices. At present, no other common printer manufacturers are worth considering.
Wireless all-in-one devices are convenient and cost about the same as USB-only ones. Consider AirPrint compatibility for future needs.
Recently I have grown to favor Brother printers over the others. I recommend AirPrint compatible Brother printers and multifunction devices over those of other manufacturers. They are inexpensive, their OS X integration is well-implemented, their consumables are reasonably priced, and their technical support is free forever. If you need to call them and explain that you have a Mac, you will immediately receive competent assistance.
I have grown to dislike HP printers, for all the above reasons.
Read user reviews from vendor websites - Amazon is a good place to start, since Amazon lets people write almost anything they want... right, wrong, or completely idiotic.
Read the reviews on the respective manufacturers' websites as well, but consider the likelihood of them deleting negative reviews.
Process all those user reviews employing your own common sense, and draw your own conclusions.

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Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
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Thanks for the advice. Really appreciate it.
Third party software?
I moved my old QuickTime to the desktop and reinstalled using the Installer from the Apple site (this after performing an Archive and Install). It is now a bare-bones QT with no third party software.
Out of date DivX?
All DivX components removed and placed in a "quicktime plug=ins temp" folder.
Does the QuickTime browser plug-in still work as expected?
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Not all audio formats are supported by the MPEG-2 Playback Component.
http://www.apple.com/quicktime/mpeg2/faq.html
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"Is there any hope?"
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"asking for my money back."
Apple doesn't refund "downloaded" purchases.

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When I chack for updates it says the Update server is not available?

Sorry.
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Others have reported issues with the Software Update feature and it occurs on some Mac's as well.
Maybe the next update will fix the "auto-update" feature.

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I have a number of websites created in Flash, which are used to promote musicians and bands in Bristol, UK. I use Flash because it allows animations, music players, background music, and all the other features ideal for promotional websites.
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Ah, well, it was worth a try, but since you're clearly not actually reading my post - I'm using FLASH, as I clearly stated so you cannot right click.
As for the QT Mime settings, what you are saying is woefully inaccurate, and once again you aren't reading what I am writing. Quicktime is not the default player for MP3s on my PC. And as of two days ago there was no QT MP3 browser plugin either. I installed Quicktime because I have to have it to play MOV files.
By installing QT the program arbitrarily (that means it did it without any involvement or permission from me) took ownership of MP3s in the browser only. I know how MIME settings work, and I made absolutely sure that QT did not get it's hands on any of my filetypes. However, there is NOT an option to stop it playing MP3s in a browser, and it most definitely happened without my say so.
There clearly isn't an answer to this, I'll either have to put my MP3s in Zips or use some elaborate code to generate a nasty HTML page so that you can (retch) Right Click, Save As. All this because the QuickTime player has made changes that it had absolutely no right to.
Never mind, I'll find another way. But first, I'm uninstalling Quicktime forever.
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Quicktime Pro - missing movie controls in browser plugins

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