Quicktime Pro Update not posible !?!?!?!?! (sorry german language)

Im folgenden möchte ich auf Missstände in der Apple Update-Politik hinweisen.
Ich arbeite in einer Studioumgebung mit der Software Digidesign ProTools LE 7.0.
Die Software läuft mit der Digidesign Hardware Digi002 auf einem Titanium PowerBook G4 1GHz.
Am 21.08.2004 habe ich für dieses System (damals unter OSX Panther) ein Update auf Quicktime Pro 6.0 gekauft. Damit habe ich eine Registrierungsnummer erhalten, durch die sich Quicktime Pro auf OSX Panther freischalten ließ.
Im Dezember 2005 habe ich das System auf OSX Tiger upgedatet um die aktuelle ProTools Software nutzen zu können.
Nach dem Update auf OSX Tiger konnte ich meine Quicktime Pro Registrierungsnummer nicht mehr verwenden um Quicktime Pro 7.0 frei zu schalten.
Darauf hin habe ich telefonisch mit dem Apple-Support Kontakt aufgenommen.
Der Support konnte mir nur zwei nicht zufriedenstellende Lösungen anbieten:
-Quicktime Pro 7.0 neu zu erwerben
-ein Downgrade auf Quicktime 6.0
Da jedoch Digidesign für einen reibungslosen Betrieb der ProTools Version 7.0 auf OSX Tiger mit Quicktime 7.0 besteht, bin gezwungen Quicktime Pro 7.0 zu erwerben und damit erneut die vollen Kosten (ein Update von Quicktime Pro 6.0 auf Quicktime Pro 7.0 wird nicht angeboten) für eine Quicktime Pro Lizenz zu tragen.
Diese Vorgaben von Apple empfinde ich als völlig ungerechtfertigt und unzulässig, da ich damit zwei mal für ein Produkt (welches ich weiter verwende) bezahlen muß und ich beim Kauf von OSX Tiger nicht auf diese Umstände hingewiesen wurde.

although I don't speak or understand German, I think i might know what you are asking...
you had Quicktime Pro 6, it was valid, registered, worked great....
you upgraded to Quicktime Pro 7. but now its no longer registered and you dont have your Pro capabilities.
Its well documented from Apple Quicktime site that if you upgrade to QT7 you will need to buy a new Registration. Yep apple forcing you to shell out another $30 US for a code.
I complained to Apple about it as I had QT6.5.2 Pro and worked great and when I upgraded to QT7 I lost my Pro capabilities... part of Apple's claim, QT7 Pro is different enough and better than the older QT6.

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Quicktime Pro Udate not posible !?!?! (sorry german language)

Im folgenden möchte ich auf Missstände in der Apple Update-Politik hinweisen.
Ich arbeite in einer Studioumgebung mit der Software Digidesign ProTools LE 7.0.
Die Software läuft mit der Digidesign Hardware Digi002 auf einem Titanium PowerBook G4 1GHz.
Am 21.08.2004 habe ich für dieses System (damals unter OSX Panther) ein Update auf Quicktime Pro 6.0 gekauft. Damit habe ich eine Registrierungsnummer erhalten, durch die sich Quicktime Pro auf OSX Panther freischalten ließ.
Im Dezember 2005 habe ich das System auf OSX Tiger upgedatet um die aktuelle ProTools Software nutzen zu können.
Nach dem Update auf OSX Tiger konnte ich meine Quicktime Pro Registrierungsnummer nicht mehr verwenden um Quicktime Pro 7.0 frei zu schalten.
Darauf hin habe ich telefonisch mit dem Apple-Support Kontakt aufgenommen.
Der Support konnte mir nur zwei nicht zufriedenstellende Lösungen anbieten:
-Quicktime Pro 7.0 neu zu erwerben
-ein Downgrade auf Quicktime 6.0
Da jedoch Digidesign für einen reibungslosen Betrieb der ProTools Version 7.0 auf OSX Tiger mit Quicktime 7.0 besteht, bin gezwungen Quicktime Pro 7.0 zu erwerben und damit erneut die vollen Kosten (ein Update von Quicktime Pro 6.0 auf Quicktime Pro 7.0 wird nicht angeboten) für eine Quicktime Pro Lizenz zu tragen.
Diese Vorgaben von Apple empfinde ich als völlig ungerechtfertigt und unzulässig, da ich damit zwei mal für ein Produkt (welches ich weiter verwende) bezahlen muß und ich beim Kauf von OSX Tiger nicht auf diese Umstände hingewiesen wurde.

Sie beachten viele Warnungen (eine geschrieben auf den Tigerkasten) daß das Anbringen von QuickTime 7 das ältere entfernt (die Version 6 Pro). Andere Warnungen erscheinen, während die Software angebracht wird. zu sagen, daß Sie nicht gewarnt wurden, deutet an, daß Sie nicht alle Warnungen lasen. Apple ist sehr gleichbleibend gewesen. Jedes Haupt Update (der vollständigen Zahl) hat einen neuen Schlüsselerwerb erfordert.
Translation from English to German done by Google Language tools.

TA44469 Quicktime on my Mac runs a URL dot mov file. On My WINXP Quicktime Pro will not. Anyone know what's wrong.

Quicktime on my Mac runs a URL dot mov file. On My WINXP Quicktime Pro will not. Anyone know what's wrong.

I just experienced this exact same issue with my early 2011 15" macbook pro. Since like a month after purchasing it I had issues with the screen randomly going dark on me. I sent it in for repair inder waranty they replaced the gpu and logic board but I continued to have the same issues with the screen randomly going black sometimes I would need to reboot it in order to get the screen to go back on but it happened so infrequently and I used the computer for school so disnt find the time to resend it in to apple. Just last night the screen started to display the blue screen with black verticle lines on it. I called apple and explained to them the issues that had been ongoing since I purchased the laptop but they said because I was now outside of warantee that any repairs at thia point wouldn't be covered. Fml so glad I spent 2200 on this future proof macbook pro what a joke my sister purchased a toshiba laptop for 300 4 years ago and it still running like a champ. I loved my macbook but at the price I paid I expect it to last longer than 2 years before leaving me high and dry. *** apple??

Quicktime pro updated but video options dont show up

I bought the Pro upgrade, I already had 7.0.3 player, installed the license key in control panel and it appears to have been accepted, since it says Quicktime Pro in the control panel.
When I launch player, In help about "Buy Quicktime Pro" is greyed out, so it appears the upgrade key worked
BUT
there are no choices for making new video recording ?
When I chack for updates it says the Update server is not available?

Sorry.
Video recording is only a feature of the Mac version of QuickTime Pro.
Others have reported issues with the Software Update feature and it occurs on some Mac's as well.
Maybe the next update will fix the "auto-update" feature.

Quicktime pro will not export movies

Last year, after I updated to qt 7.X I and bought the pro key, it would no longer export movies correctly. It was a common problem and the fix was to uninstall it and reainstall 6.X. Since then it has been updated several times and is required for itunes. So, I finally reupdated to 7.X (7.2 as of this morning) and what a surprise, qt 7 still does not export movies correctly. It takes hours to export and then fails. Just like when qt7 first came out. Now, I cant even find the link to uninstall the crap and reinstall 6.X

Ok, let me see if I can clarify some. What I want is for the quicktime pro 7 that I payed for to work. I do not want to have to uninstall it and go back to qt6 (which I already know works properly because I had to resort to reinstalling it once before). Yes, I was irritated that I could not find the link to revert to qk6 as a last resort. But, I would rather not take that last resort. I would like the product I bought to operate correctly. Especially since itunes and other apps will no longer work with qk6. QT7 has been update around half a dozen times since it was released and still does not operate correctly. And I certainly don't want the hassle of reinstalling the entire operating system.
The two problems I am having with qt7 are... (1)It takes hours to export the same files that qt6 used to export in minutes. (2)With qt7, when I export an mp4 video, only quicktime on Macs will play the video. Any other player, even quicktime on windows, can only play the audio. Wmp does not play it at all. This did not happen with qt6. Any player could see the entire movie with no issues. Now, I can avoid the second problem by exporting it as a quicktime movie instead of an mp4, but it is nowhere near as efficient as an mp4. The file sizes with a qt movie are much bigger, yet the quality is much lower. I don't believe I changed any settings that could have caused the mp4s to suddenly stop working correctly on other players.
And i'm currently at work on another computer, so if teh problem doesnt sound familiar to anybody and I cant be helped without knowing the codecs i'm using, I guess i'll have to wait until I get home to look that up. But if you can suggest codecs in the meantime that maybe I have not tried, I could try those while I wait to see if the codecs I am using are wrong.
Message was edited by: must have music

Iphone 4 retina and Quicktime "pro" 7 not compatable? *** !

I am disgusted that apple would sell quicktime pro (7) and advertise that it works for the iphone when the iphone 4 has been out for a year now and QT7 does NOT support the retina display resolution (920 x 640). Only the much older lower resolutions are supported for the iphone 4. Also the h264 compressor apple uses is just terrible. Heck even Videora has a far better H264 compressor and its free !
Steve Jobs, you should be ashamed for STEALING my money!
In all honesty, Convert your mov files with Videora for free and they will look 10 x better than any quicktime "pro" version, do not ever purchase quicktime pro as it is a complete waste of your money and amounts to nothing more that a THEFT of your monies ! I should have gone with the reviews as most are clearly very negative on this old product but I didnt think apple could make something this terrible, hmmm, but they did.

I'm glad yer iPhone plays 720p just like mine but that is not the problem I am having. When you find out why qt pro 7 does NOT support exporting ( using the supplied iphone or h264 settings) the iPhone 4 retina resolution then please respond with the correct reason.
You are obviously using the built-in preset options and not custom settings. You are forgetting that Apple's primary purpose when creating pre-sets is to ensure compatibility. These options are programmed for multi-generation devices and, only support, the quality/settings that are compatible with the least capable device. As such, the TV preset is limited to 960x540 display resolution at 30/29.97 fps and a maximum video data rate of 5.0 Mbps. In a similar manner, the iPhone pre-set is limited to 1620 macroblocks/frame (usually a 720x480 or 720x576 max matrix) and 1.0 Mbps video data to maintain compatibility with all previous iPhone models. If you want to make the most of your device's particular capabilities, then either use custom settings or chose a different device pre-set whose output more closely matches what you want to use on your device if you want to use QT 7 Pro to perform your conversions. If you want to use a different converter, than, by all means, feel free to do so. However, since the source of your problem is in your work flow and not the product, I was merely attempting to point out the fact that your previous comments were unjustified.
As far as editing softwares and hardwares go I have everything from autodesk flame/ inferno down to pro and everything in between. Again please respond to my simple question only, why does qt7 not support the latest iPhone 4 higher retina display resolution? As opposed to older lower resolutions.
Let's hope you fully know how to take advantage of all of these hardware/software devices/applications. If you really feel Apple should support each device and generation of device with a separate entity pre-set as created and sold since being released, then contact Apple HERE and register your total dissatisfaction regarding each and every product not to your liking. You, of course, are entitled to your own opinions. Please extend the same courtesy to others.
Qt7 still ***** and is a total waste of money as people can do everything it does better and for free. Screw apple!
I might agree in some instances. For transcoding, I tend to prefer the X.264 codec with custom settings for more extensive analysis, better vector motion detection/rendering, removal of duplicated frames when applying detelecine, and a limited combined deinterlace/decomb filtering option. However, try aging, masking, layering, blending, picture-in-picture/picture-with-picture, and similar compositing options in a "free" utility.

Quicktime Pro does not install with Final Cut Studio

I have an iMac with software version 10.5.7. I installed Final Cut Studio 2 (Final Cut version 6.05). With other similar installations on an iMac, Quicktime Pro came as a normal part of the software. On this iMac, the Pro version of Quicktime did not get installed. Is there a way to `unlock` it? Thanks

Final Cut Studio install should "unlock" the QuickTime Player Pro features.
What makes you think you do not have it?

QuickTime Pro will not open .wma (Error #2048)

I have a few .wma movie files that I have created in (the horrible) "Windows Live Movie maker".
I wanted to be able to play these files on my iTunes, so I foolishly purchased QuickTime Pro after reading the description. "QuickTime 7 Pro can convert your media to different formats, so you can watch a movie or video on your iPhone, iPod, and Apple TV..". But it refuses to open any .wma files so that I can convert them. I keep getting the error message #2048. I read somewhere that installing new codecs might help...? If so, please treat me like 5 year old and explain to me where to start with that. Or should I just give up on it altogether?
It is really frustrating... I've ripped my hair so much I have bald spots and they are growing by the minute
Any solutions for this problem will be very much appriciated! Thanks!

I was afraid of that.. :-(
Yeah... well, I've tried to import the files to iTunes, both through drag'n drop and by Files/Add to Library but nothing, zip, zero happens. Not even an error message appears. I have no problem with adding mpeg4 files but I get no reaction when trying to add the wma's...

Quicktime Pro will not export - it hangs with 'initializing'...

I got a new iPod video for Christmas. I downloaded iTunes (7.0.2) and then upgraded to Quicktime Pro using the quicktime installed on my Windows PC (7.1.3). I fired up quicktime and tried to export several different AVI files to ipod format. Every time, it starts the process, shows 'initializing...' and then hangs indefinitely. I noticed my computer is running at around 60% cpu. I've seen this same problem shown in a number of different posts - but no one has found a solution to this problem yet. Since I'm new to quicktime/ipod, I can offer only a very limited viewpoint, but it seems to me based on my experience and the number of other unanswered posts on this same issue, that there may be a bug in the software. I'm really excited about my new ipod video, but I'd enjoy it much more if I could actually get my videos on to it.
WhiteBox - Homebuilt Windows XP Pro

Converting to iPod settings takes a long time.
Try this as a test:
View and save any online video (a movie trailer for example).
Open this file, note it size and time, and export to iPod.
Time the export so you know how long the conversion takes.
Multiply this two minute (or whatever) conversion by the time of your AVI and you'll know about how long it will take.
My Mac and QuickTime converts while I sleep.

Quicktime Pro will not open

I recently purchased Quicktime Pro v.7 for the PC. After installation I was able to access the program ONCE. Now when I attempt to open the program, it appears to be opening then drops to the bar a the bottom of the screen (minimized). It will not expand / restore, so it's really quite useless. I re-installed it several times, even got a clear download and removed the old file. It simply will not work. I spent what seems like a lifetime looking for help on this site, or (imagine this concept) some sort of actual interactive support option here at Apple.com.
If anyone can help or knows the secret handshake to actually talk to someone at Apple, please share.
HP PC Windows XP

Resolved! I used some of the KB info on the Apple site and gleaned that the problem may be with the user identity. Don't know why, and don't really care at this point. What I did was create a new user on my computer, then using that identity, opened QT Pro. It worked! Then, I switched back to the other ID and QT Pro opened for that user as well. (Note the word 'switched' may be related to the message 'switching' on the QT Pro opening window.)
I hope this works for you too. After I got the app to open for my original identity, I was able to delete the new one and it continues to work fine.
And finally, yes, I was able to get the app to open by opening a .mov file. Good luck!

Purchased Quicktime Pro, Key not valid!

Hi, I have recently purchased quicktime pro,- and thanks to forum help in a previous question - I have tracked down where to enter the key on my vista quicktime player. Unfortunately I am now being told that the key is not valid, I am definitely typing this in correctly and i am now totally stumped!
Can anyone advise what the next step to take is,
thanks again for any help, Claire

Name and number must match exactly.
Use copy/paste to enter them.

Help Quicktime Pro will not Activate

I purchased the full version of Quicktime Pro 7 on December 28th last year, and I wish to reinstall it on a fresh new iMac, but every-time I enter the activation codes and my name (which are exactly as Apple supplied them in the original sale receipt email) it comes back as "Invalid Code"
I have tried cut and pasting them in, inputting them manually (making sure that the correct case is used) all to no effect.
It is driving me absolutely nuts, and I cannot find any where to contact Apple for help on this. It would appear that Apple are of the opinion that "...we have the money - sort it out yourself..."
Can anyone here please help or advise me on this as I am really fed up with it.
Kind regards
Drusus

Sorry I should have explained better.
The key was purchased for the Mac version on Dec. 28 2005 when I bought my iMac which is a PowerPC version.
I should have said I was installing it on a freshly formatted iMac (I was having a few problems with Adobe Creative Suite and decided to do a fresh 'erase & Install of OS X on the iMac to help clear out some of the crud that had accrued) and seeing as this is the same machine it was installed on prior to the reinstall of the O/S, it should still work.
Everything else works just fine, in fact better now that I have done the 'Erase & Install'.
I cannot find anywhere for the telephone support for Apple in the UK, and even then as I understand I have to pay £35 for the pleasure as it is over 90 since I registered it.
I cannot say that I think Apples support is very good at all - everywhere I look it just points me back to the Discussions forums.

Quicktime Pro will not upgrade on Windows 8.1

Purchased Quicktime Pro via Apple Store- applied the the registration key and the app reports "invalid registration". Quicktime version 7.7.5.
TOSHIBA Satellite P75-A
WINDOWS 8.1
Intel(R) Core(TM) i7-4700MQ CPU@ 2.40GHz 240GHz
8GB RAM
64-bit OS, x64-based processor

Duhhh...needed to change the "registered to" name field- it had previously defaulted to my email address...when I applied my Apple Store ID name, in the "registered to" - the upgrade worked.
This should be noted in the email with the license key/upgrade sent to the purchaser.

QuickTime Pro update?

I am a licensed user of ver 7.5.5 QT Pro. I see that there is an update for the QuickTime Player to version 7.6 If I install that update will it also update my Pro software or will I need to buy a new license?
Thanks in advance... Jim

You will not need a new key. Installing the new version of QuickTime should retain the registration, but if for some reason it does not, just re-enter in the key information.
Regards.

After last uppgrade, Quicktime Pro will not play audio on my avi movies.

After last update, I will not get the audio on my old .avi movies. Does Anyone else have the same problem?

That actually did the trick. Well played. It would be nice if that were in *any* of the support documentation for AirPlay.
Many thanks.

Quicktime Pro Update not posible !?!?!?!?! (sorry german language)

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