Quicktime Pro will not open

I recently purchased Quicktime Pro v.7 for the PC. After installation I was able to access the program ONCE. Now when I attempt to open the program, it appears to be opening then drops to the bar a the bottom of the screen (minimized). It will not expand / restore, so it's really quite useless. I re-installed it several times, even got a clear download and removed the old file. It simply will not work. I spent what seems like a lifetime looking for help on this site, or (imagine this concept) some sort of actual interactive support option here at Apple.com.
If anyone can help or knows the secret handshake to actually talk to someone at Apple, please share.
HP PC Windows XP

Resolved! I used some of the KB info on the Apple site and gleaned that the problem may be with the user identity. Don't know why, and don't really care at this point. What I did was create a new user on my computer, then using that identity, opened QT Pro. It worked! Then, I switched back to the other ID and QT Pro opened for that user as well. (Note the word 'switched' may be related to the message 'switching' on the QT Pro opening window.)
I hope this works for you too. After I got the app to open for my original identity, I was able to delete the new one and it continues to work fine.
And finally, yes, I was able to get the app to open by opening a .mov file. Good luck!

Similar Messages

QuickTime Pro will not open .wma (Error #2048)

I have a few .wma movie files that I have created in (the horrible) "Windows Live Movie maker".
I wanted to be able to play these files on my iTunes, so I foolishly purchased QuickTime Pro after reading the description. "QuickTime 7 Pro can convert your media to different formats, so you can watch a movie or video on your iPhone, iPod, and Apple TV..". But it refuses to open any .wma files so that I can convert them. I keep getting the error message #2048. I read somewhere that installing new codecs might help...? If so, please treat me like 5 year old and explain to me where to start with that. Or should I just give up on it altogether?
It is really frustrating... I've ripped my hair so much I have bald spots and they are growing by the minute
Any solutions for this problem will be very much appriciated! Thanks!

I was afraid of that.. :-(
Yeah... well, I've tried to import the files to iTunes, both through drag'n drop and by Files/Add to Library but nothing, zip, zero happens. Not even an error message appears. I have no problem with adding mpeg4 files but I get no reaction when trying to add the wma's...

I have logic pro, soundtrack pro will not open i get an error message what do i do? i cant find the receipts ive checked my library am i looking in the wrong place?

I have logic pro, soundtrack pro will not open i get an error message what do i do? i cant find the receipts ive checked my library am i looking in the wrong place?

I get the same kind of thing..
I'm on osx 10.7.2 and once I click the soundtrack pro icon I get an error message. I had problems with logic pro & my digi002r soundcard midi drivers but now is fixed (using a midi adapter).
here is the code:
Process:         Soundtrack Pro [1705]
Path:            /Applications/Soundtrack Pro.app/Contents/MacOS/Soundtrack Pro
Identifier:      com.apple.soundtrackpro
Version:         3.0.1 (960)
Build Info:      SoundtrackProProject-9600000~277
Code Type:       X86 (Native)
Parent Process: launchd [140]
Date/Time:       2011-10-18 13:12:05.201 +0200
OS Version:      Mac OS X 10.7.2 (11C74)
Report Version: 9
Interval Since Last Report:          195725 sec
Crashes Since Last Report:           3
Per-App Crashes Since Last Report:   2
Anonymous UUID:                      23728D81-590B-4C3A-8C67-1709945CD132
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /Library/Application Support/ProApps/*/ProFX.framework/Versions/A/ProFX
Referenced from: /Applications/Soundtrack Pro.app/Contents/MacOS/Soundtrack Pro
Reason: image not found
Binary Images:
    0x1000 -   0x7f7ff8 com.apple.soundtrackpro (3.0.1 - 960) <77CF322B-8BBE-AAEA-173F-75A237035319> /Applications/Soundtrack Pro.app/Contents/MacOS/Soundtrack Pro
0x947000 -   0x94bfe6 +STPInterleave (??? - ???) <E87D1F34-6D97-63DB-454C-CF3D1B03F8E5> /Applications/Soundtrack Pro.app/Contents/Frameworks/STPInterleave.framework/Versions/A/STPInterleave
0x952000 -   0x98ffff com.apple.vmutils (4.2.1 - 107) <43B3BFA5-8362-3EBD-B44B-32DCE9885082> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x9a9000 -   0x9f5ffb com.apple.audio.midi.CoreMIDI (1.8 - 42) <CBD34EBC-0FFD-34B4-B55A-BE1F61EF4BD8> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
0xa18000 -   0xc3eff7 com.apple.prokit (7.1.1 - 1511) <498819A4-1BDD-3671-8796-E11865BCFBCE> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
0xd49000 -   0xd49fff com.apple.iokit.dvcomponentglue (2.0.7 - 2.0.7) <1CFA5944-AB33-3A41-B4D2-4A624A514C0D> /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
0xd4d000 -   0xd54fff com.apple.AEProfiling (1.2 - 22) <43A46C32-8E13-82DD-8AF1-2A40690BF810> /Applications/Soundtrack Pro.app/Contents/Frameworks/AEProfiling.framework/Versions/A/AEProfiling
0xd5e000 -   0xd6dfff com.apple.AERegistration (1.2 - 77) <5D18C47F-6F9E-0C4C-8875-24A14A97186D> /Applications/Soundtrack Pro.app/Contents/Frameworks/AERegistration.framework/Versions/A/AERegistration
0xd81000 -   0xd83fff com.apple.ExceptionHandling (1.5 - 10) <6CA9446C-7EF9-35EE-BDF2-AA8D51E93E9E> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0xd89000 -   0xe49fff com.apple.omf_framework (1.1.0 - 1.0) <ED5F21BC-18CD-D7F7-3D2E-F7F856BC0D40> /Applications/Soundtrack Pro.app/Contents/Frameworks/OMF.framework/Versions/A/OMF
0x11000000 - 0x1102afeb com.apple.proapps.ControlSurfaceSupport (2.0 - 68) <BD914236-49D8-9C9A-E8D6-CBC1738850B3> /Applications/Soundtrack Pro.app/Contents/Frameworks/ControlSurfaceSupport.framework/Versions/A/ControlS urfaceSupport
0x8fe88000 - 0x8feba9c7 dyld (195.5 - ???) <134323A7-49DC-3A9D-ACFD-32FAD0FD6BA2> /usr/lib/dyld
0x90840000 - 0x90992fff com.apple.audio.toolbox.AudioToolbox (1.7.1 - 1.7.1) <7646E131-08EE-3D72-ADA2-4A61C562B36E> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x90993000 - 0x90993ff2 com.apple.CoreServices (53 - 53) <7CB7AA95-D5A7-366A-BB8A-035AA9E582F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x91e60000 - 0x92036fe3 com.apple.CoreFoundation (6.7.1 - 635.15) <AC9F6462-6315-3D89-8075-D048DB4DBF7E> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x924a8000 - 0x92509ffb com.apple.audio.CoreAudio (4.0.1 - 4.0.1) <089D78E0-46A6-38DB-9545-7F35CC815939> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x93281000 - 0x9328ffff com.apple.opengl (1.7.5 - 1.7.5) <81166D23-DE8E-3938-AAD3-29B1FA5E446E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93331000 - 0x93331fff com.apple.vecLib (3.7 - vecLib 3.7) <8CCF99BF-A4B7-3C01-9219-B83D2AE5F82A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x93332000 - 0x93493ffb com.apple.QuartzCore (1.7 - 270.0) <0916DA83-6400-3FEA-BC53-5F4BA4D126EC> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94326000 - 0x9436dfff com.apple.SystemConfiguration (1.11.1 - 1.11) <CA6CE2B6-DC18-31FF-9668-70BB2FD8D7BB> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x94420000 - 0x946a5fe3 com.apple.QuickTime (7.7.1 - 2306) <F8C64DC4-3FE4-3A06-B10B-59E7F3BA6FDD> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x97dd0000 - 0x98082ff7 com.apple.security (7.0 - 55010) <BE0350C5-5221-3BFF-B674-646AB1BA0F2E> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x99d12000 - 0x99d76fff com.apple.framework.IOKit (2.0 - ???) <D14460ED-2B6C-375D-B3A4-B8C82E922666> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9adc8000 - 0x9adc8fff com.apple.audio.units.AudioUnit (1.7.1 - 1.7.1) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9aef1000 - 0x9aef1fff com.apple.Carbon (153 - 153) <6FF98F0F-2CDE-3888-A304-4ED447D24CE3> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9b2ec000 - 0x9b2ecfff com.apple.Cocoa (6.6 - ???) <650273EF-1ABC-334E-B745-B75AF028F9F4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
Model: iMac12,1, BootROM IM121.0047.B0A, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f21
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.58.4-P2P
Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD5000AAKS-402AA0, 500,11 GB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
USB Device: USB to Serial-ATA bridge, 0x04fc (SUNPLUS TECHNOLOGY CO., LTD.), 0x0c25, 0xfa120000 / 6
USB Device: iLok, 0x088e, 0x5036, 0xfa130000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: UM-2G, 0x0582 (Roland Corporation), 0x0106, 0xfd140000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3
FireWire Device: Digi 002Rack, Digidesign, 400mbit_speed
thanks everyone
e

Have Macbook Pro & 4th gen iPod Touch. Downloaded & installed iOS 4.3.2 yesterday. Upgrade went without a hitch, but now iTunes on My Macbook Pro will not open. I get an error that says "iTunes" Data too new to be used with this version of iTunes.

Have a Macbook Pro and a 4th gen iPod Touch. Downloaded and install iOS 4.3.2 yesterday. Upgrade went without a hitch, but now iTunes on My Macbook Pro will not open. I get an error that says --The file "iTunes Library" cannot be read because it was created by a newer version of iTunes--. I am running iTunes 10.1. I searched for Updates to my MacBook Pro (running 10.6.7), but comes back saying no updates available. WHAT IS GOING ON??

Is your computer still authorized in the Store menu in iTunes?
iTunes Store: About authorization and deauthorization
When I changed to my new MacBookPro I had to authorize it although I used TimeMachine to transfer my settings and data.
Did you try to deselect Wi-Fi syncing and enable it again after that?
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing
Did you already transfer your purchases and manually started a backup?

I have Creative Suite 6 Design & Web Premium installed on my HP Windows 7 laptop. All of a sudden Acrobat Pro will not open and I cannot reinstall. Get errors 2203, & Error-Install MSI payload failed with error 1603. Help.

I have not been able to reinstall Acrobat Pro on my laptop. I have Suite 6 Design & Web Premium on my HP laptop. I have Windows 7 operating system. All of a sudden Acrobat Pro will not open so I uninstalled and tried to reinstall the program.
The error messages I get are:
ERROR: Error 2203.Database: C:\Windows\Installer\12102c.ipi. Cannot open database file. System error -2147287035.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 2203.atabase: C:\Windows\Installer\12102c.ipi. Cannot open database file. System error - 2147287035.
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603
Help PLEASE!

Hi Patricia ,
For error 2203 ,please refer to the following link.
https://helpx.adobe.com/creative-suite/kb/error-2203-install-creative-suite.html
For error 1603 ,refer to this link.
https://helpx.adobe.com/creative-suite/kb/error-1603-install-cs3-cs4.html
Let us know if this solves the issue .If required ,we"ll surely assist you further.
Regards
Sukrit Dhingra

Adobe Acrobat 9 Pro will not open in Windows 8

Adobe Acrobat 9 Pro will not open in Windows 8. It worked until 2 days ago, now it won't do anything. I have uninstalled it and reinstalled it with no luck.

32 or 64 bit system? Have you updated Acrobat? Was anything else installed between when it worked and did not? When you say AA 9 will not open, does that mean when you have selected it in the programs list (OK, that is the metro interface if you have not installed the desktop options -- 3rd party)?

My MacBook Pro will not open documents via Adobe Reader. Says I need to aspen Reader in Browzer and accept terms and contitions first. Went through this 3 times and got through to "Finish", closed browser and then retried. No luck. What's going on?? Have

My MacBook Pro will not open documents via Adobe Reader. Says I need to aspen Reader in Browzer and accept terms and contitions first. Went through this 3 times and got through to "Finish", closed browser and then retried. No luck. What's going on?? Have no problem with same documents on iPhone and iPad

After you finished installing did you launch Adobe Reader from your /Applications folder and accept EULA(End User License Agreement)?
What is your Adobe Reader version?
What browser are you using and browser version?
Thank You.

I accidentally deleted QuickTime from my computer. Then I did a system restore and retrieved it. Now Itunes can't find QuickTime and will not open. Is there a fix for this without my Ipod?

I accidently deleted QuickTime from my computer. Then I did a system restore and retrieved the program. Now Itunes can't find QuickTime and will not open.Is there a eazy fix for this without using my Ipod? Ihave 6K songs in Itunes that I can't get to.
Thank You
T-BILL

Hmmm. There's a couple of things that might be going on with that one.
Let's try an uninstall and reinstall of QuickTime first.
If you're using XP, head into your Add or Remove Programs control panel. Select "QuickTime", click "Change" and then click "Remove".
If you're using & or Vista, head into your Uninstall a program control panel, select QuickTime, and then click "Uninstall".
You can get QuickTime back either via Apple Software Update (in your Start menu go "All Programs > Apple Software Update" ... QuickTime should appear in the "New Programs" section), or by downloading a QuickTimeInstaller.exe from the following location:
http://support.apple.com/kb/DL837
Does your iTunes launch properly now?

Itunes document manager pro will not open a document with .cwk extension. It will catch the document then error message states that it cannot open document. Can anyone tell me what Im doing wrong?

Itunes document manager pro will not open a document with .cwk extension. It will catch the document then error message states that it cannot open document. Can anyone tell me what Im doing wrong?

Forgive my ignorance but I have never hear of iTunes Document Manager Pro. If you mean Document Manager Pro, i was able to find that. Back to your problem, have you tried opening one of those files in the iOS iWorks apps? Form the quick read that I did about this, .cwk files can be opened by Pages, Numbers or Keynote, depending on what type of document that it is and those files can be read by Document Manager Pro, after properly saving them. I don't see that you can go directly from the .cwk file in Document Manager Pro without converting them first.
I took a very quick look at the app, so I may be a missing something about its capability.

My MacBook Pro will not open any application or program that requires internet, even though I am connected to the web.

My MacBook Pro will not open any app or program that requires Internet, even though I am connected to the web. I recently installed Norton AntiVirus and think it may have changed a setting that I couldn't find. I uninstalled Norton and it didn't help. Every time I open Safari, iTunes or any other program that tries to connect to the Internet, it crashes. Strangely enough, Skype still works, but nothing else.
I have OSx 10.6.8.
I have tried erasing plists, and all the standard troubleshooting, ie resetting modem, restarting computer, reloading Safari from disk.
Any help would be greatly appreciated. Thank you in advance.

Change your router channel. Sometimes this is all you will have to do.
Power cycling the router. Read the router's user manual or contact their tech support for instructions.
System Preferences/Internet & Network/Network
Unlock the padlock
Locations: Automatic
Highlight Airport
Click the Assist Me button
In the popup window click the Diagnostic button.
System Preferences/Network- Unlock padlock. Highlight Airport. Network Name-select your name. Click on the Advanced button. Airport/Preferred Networks-delete all that is not your network.
Place a check mark next to "Remember networks this computer has joined." Click the OK button and lock the padlock. Restart your computer.
http://support.apple.com/kb/TS1920 Mac OS: How to release and renew a DHCP lease
No internet connection (wireless)
Check to see if an extra entry is present in the DNS Tab for your wireless connection (System Preferences/Network/Airport/Advanced/DNS).
Delete all extra entries that you find.
Place a check mark next to "Remember networks this computer has joined."
Other resources to check into:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
Netspot
How to diagnose and resolve Wi-Fi slow-downs
Pv6 troubleshooting
Mac OS X 10.6 Help: Solving problems with connecting to the Internet
What Affects Wireless Internet?
Solutions for connecting to the Internet, setting up a small network, and troubleshooting
I uninstalled Norton and it didn't help.
To properly uninstall Norton software follow these instructions - Locate Symantic Solutions folder inside the Applications folder at the root level of your HD, launch the Symantec Uninstaller application, select the Symantec AntiVirus Corporate, Norton AntiVirus & Norton AntiVirus Auto-Protect entries and click the Uninstall button.
Confirm your decision when prompted and then enter your administrator password in the space provided.
Retart your computer & Norton should be gone for good.
If the above does not work, download a copy of Symantec’s RemoveSymantecMacFiles removal utility. This utility will launch Terminal & remove the Norton components.

TA44469 Quicktime on my Mac runs a URL dot mov file. On My WINXP Quicktime Pro will not. Anyone know what's wrong.

Quicktime on my Mac runs a URL dot mov file. On My WINXP Quicktime Pro will not. Anyone know what's wrong.

I just experienced this exact same issue with my early 2011 15" macbook pro. Since like a month after purchasing it I had issues with the screen randomly going dark on me. I sent it in for repair inder waranty they replaced the gpu and logic board but I continued to have the same issues with the screen randomly going black sometimes I would need to reboot it in order to get the screen to go back on but it happened so infrequently and I used the computer for school so disnt find the time to resend it in to apple. Just last night the screen started to display the blue screen with black verticle lines on it. I called apple and explained to them the issues that had been ongoing since I purchased the laptop but they said because I was now outside of warantee that any repairs at thia point wouldn't be covered. Fml so glad I spent 2200 on this future proof macbook pro what a joke my sister purchased a toshiba laptop for 300 4 years ago and it still running like a champ. I loved my macbook but at the price I paid I expect it to last longer than 2 years before leaving me high and dry. *** apple??

My premiere pro will not open.

My premiere pro will not open. All of my Master Suite works, but when I choose Premiere Pro is says, (The application “Adobe Premiere Pro CS6” is not open anymore). Please help, I am a film student and have my own YouTube account and need Adobe.

You'll have better luck posting in Adobe's support forums since they wrote the code.

Download of acrobat XI pro will not open?

download of acrobat XI pro will not open?

Hi rockyroad99,
You need to provide more information.
What is the error you are getting when you are trying to open the downloaded file?
Which OS are you using?
Have you tried re-downloading the file from a different browser and checked?
You can download Acrobat from the direct download link available at : http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Regards,
Rave

Hi my acrobat pro will not open, this is the error I get - "the application Adobe acrobat pro can't open -1712

Hi my acrobat pro will not open, this is the error I get - "the application Adobe acrobat pro can't open -1712

Hi Scott,
1. What is the version of Acrobat and Operating System?
2. Have you tried repairing the product? if not then Go to Help -> Repair Acrobat Installation.
Regards,
Anoop

Mac book pro will not open past spinning wheel

Mc book pro will not open past spinning wheel

Which model MacBook Pro do you have and which version of OS X are you running?
Please see -> Help us to help you on these forums.
Call back...
Clinton

Quicktime Pro will not open

Similar Messages

Maybe you are looking for