Quicktime Pro will not upgrade on Windows 8.1

Purchased Quicktime Pro via Apple Store- applied the the registration key and the app reports "invalid registration". Quicktime version 7.7.5.
TOSHIBA Satellite P75-A
WINDOWS 8.1
Intel(R) Core(TM) i7-4700MQ CPU@ 2.40GHz 240GHz
8GB RAM
64-bit OS, x64-based processor

Duhhh...needed to change the "registered to" name field- it had previously defaulted to my email address...when I applied my Apple Store ID name, in the "registered to" - the upgrade worked.
This should be noted in the email with the license key/upgrade sent to the purchaser.

Similar Messages

  • Adobe Acrobat 9 Pro will not open in Windows 8

    Adobe Acrobat 9 Pro will not open in Windows 8. It worked until 2 days ago, now it won't do anything. I have uninstalled it and reinstalled it with no luck.

    32 or 64 bit system? Have you updated Acrobat? Was anything else installed between when it worked and did not? When you say AA 9 will not open, does that mean when you have selected it in the programs list (OK, that is the metro interface if you have not installed the desktop options -- 3rd party)?

  • TA44469 Quicktime on my Mac runs a URL dot mov file.  On My WINXP Quicktime Pro will not.  Anyone know what's wrong.

    Quicktime on my Mac runs a URL dot mov file.  On My WINXP Quicktime Pro will not.  Anyone know what's wrong.

    I just experienced this exact same issue with my early 2011 15" macbook pro. Since like a month after purchasing it I had issues with the screen randomly going dark on me. I sent it in for repair inder waranty they replaced the gpu and logic board but I continued to have the same issues with the screen randomly going black sometimes I would need to reboot it in order to get the screen to go back on but it happened so infrequently and I used the computer for school so disnt find the time to resend it in to apple. Just last night the screen started to display the blue screen with black verticle lines on it. I called apple and explained to them  the issues that had been ongoing since I purchased the laptop but they said because I was now outside of warantee that any repairs at thia point wouldn't be covered. Fml so glad I spent 2200 on this future proof macbook pro what a joke my sister purchased a toshiba laptop for 300 4 years ago and it still running like a champ. I loved my macbook but at the price I paid I expect it to last longer than 2 years before leaving me high and dry. *** apple??

  • HT201364 My Mac Pro will not upgrade past 10.7.5 Now what?

    My Mac Pro will not upgrade past 10.7.5 Now what?

    No, it is not possible. I have an early model, too, that now sits in a corner. I replaced it at the time with a mid-2011 iMac. The only less expensive route than a new computer is a used/refurbished model, but were you to go that route stick to a 2009 or later model MP.
    Surely your business can afford £2500 for a necessary asset. It's depreciable for tax purposes if your tax system allows that. Just ask yourself how much it would cost your business if you did not have a computer. And, consider, if you really need to get a new computer assuming the one you have is still working. Keep it and start putting away enough from your business revenue to buy a new computer later. It's a required part of business planning.

  • Quicktime Pro will not export - it hangs with 'initializing'...

    I got a new iPod video for Christmas. I downloaded iTunes (7.0.2) and then upgraded to Quicktime Pro using the quicktime installed on my Windows PC (7.1.3). I fired up quicktime and tried to export several different AVI files to ipod format. Every time, it starts the process, shows 'initializing...' and then hangs indefinitely. I noticed my computer is running at around 60% cpu. I've seen this same problem shown in a number of different posts - but no one has found a solution to this problem yet. Since I'm new to quicktime/ipod, I can offer only a very limited viewpoint, but it seems to me based on my experience and the number of other unanswered posts on this same issue, that there may be a bug in the software. I'm really excited about my new ipod video, but I'd enjoy it much more if I could actually get my videos on to it.
    WhiteBox - Homebuilt   Windows XP Pro  

    Converting to iPod settings takes a long time.
    Try this as a test:
    View and save any online video (a movie trailer for example).
    Open this file, note it size and time, and export to iPod.
    Time the export so you know how long the conversion takes.
    Multiply this two minute (or whatever) conversion by the time of your AVI and you'll know about how long it will take.
    My Mac and QuickTime converts while I sleep.

  • QuickTime Pro will not open .wma (Error #2048)

    I have a few .wma movie files that I have created in (the horrible) "Windows Live Movie maker".
    I wanted to be able to play these files on my iTunes, so I foolishly purchased QuickTime Pro after reading the description. "QuickTime 7 Pro can convert your media to different formats, so you can watch a movie or video on your iPhone, iPod, and Apple TV..". But it refuses to open any .wma files so that I can convert them. I keep getting the error message #2048. I read somewhere that installing new codecs might help...? If so, please treat me like 5 year old and explain to me where to start with that. Or should I just give up on it altogether?
    It is really frustrating... I've ripped my hair so much I have bald spots and they are growing by the minute
    Any solutions for this problem will be very much appriciated! Thanks!

    I was afraid of that.. :-(
    Yeah... well, I've tried to import the files to iTunes, both through drag'n drop and by Files/Add to Library but nothing, zip, zero happens. Not even an error message appears. I have no problem with adding mpeg4 files but I get no reaction when trying to add the wma's...

  • Quicktime pro will not export movies

    Last year, after I updated to qt 7.X I and bought the pro key, it would no longer export movies correctly. It was a common problem and the fix was to uninstall it and reainstall 6.X. Since then it has been updated several times and is required for itunes. So, I finally reupdated to 7.X (7.2 as of this morning) and what a surprise, qt 7 still does not export movies correctly. It takes hours to export and then fails. Just like when qt7 first came out. Now, I cant even find the link to uninstall the crap and reinstall 6.X

    Ok, let me see if I can clarify some. What I want is for the quicktime pro 7 that I payed for to work. I do not want to have to uninstall it and go back to qt6 (which I already know works properly because I had to resort to reinstalling it once before). Yes, I was irritated that I could not find the link to revert to qk6 as a last resort. But, I would rather not take that last resort. I would like the product I bought to operate correctly. Especially since itunes and other apps will no longer work with qk6. QT7 has been update around half a dozen times since it was released and still does not operate correctly. And I certainly don't want the hassle of reinstalling the entire operating system.
    The two problems I am having with qt7 are... (1)It takes hours to export the same files that qt6 used to export in minutes. (2)With qt7, when I export an mp4 video, only quicktime on Macs will play the video. Any other player, even quicktime on windows, can only play the audio. Wmp does not play it at all. This did not happen with qt6. Any player could see the entire movie with no issues. Now, I can avoid the second problem by exporting it as a quicktime movie instead of an mp4, but it is nowhere near as efficient as an mp4. The file sizes with a qt movie are much bigger, yet the quality is much lower. I don't believe I changed any settings that could have caused the mp4s to suddenly stop working correctly on other players.
    And i'm currently at work on another computer, so if teh problem doesnt sound familiar to anybody and I cant be helped without knowing the codecs i'm using, I guess i'll have to wait until I get home to look that up. But if you can suggest codecs in the meantime that maybe I have not tried, I could try those while I wait to see if the codecs I am using are wrong.
    Message was edited by: must have music

  • Quicktime Pro will not open

    I recently purchased Quicktime Pro v.7 for the PC. After installation I was able to access the program ONCE. Now when I attempt to open the program, it appears to be opening then drops to the bar a the bottom of the screen (minimized). It will not expand / restore, so it's really quite useless. I re-installed it several times, even got a clear download and removed the old file. It simply will not work. I spent what seems like a lifetime looking for help on this site, or (imagine this concept) some sort of actual interactive support option here at Apple.com.
    If anyone can help or knows the secret handshake to actually talk to someone at Apple, please share.
    HP PC   Windows XP  

    Resolved! I used some of the KB info on the Apple site and gleaned that the problem may be with the user identity. Don't know why, and don't really care at this point. What I did was create a new user on my computer, then using that identity, opened QT Pro. It worked! Then, I switched back to the other ID and QT Pro opened for that user as well. (Note the word 'switched' may be related to the message 'switching' on the QT Pro opening window.)
    I hope this works for you too. After I got the app to open for my original identity, I was able to delete the new one and it continues to work fine.
    And finally, yes, I was able to get the app to open by opening a .mov file. Good luck!

  • Help Quicktime Pro will not Activate

    I purchased the full version of Quicktime Pro 7 on December 28th last year, and I wish to reinstall it on a fresh new iMac, but every-time I enter the activation codes and my name (which are exactly as Apple supplied them in the original sale receipt email) it comes back as "Invalid Code"
    I have tried cut and pasting them in, inputting them manually (making sure that the correct case is used) all to no effect.
    It is driving me absolutely nuts, and I cannot find any where to contact Apple for help on this. It would appear that Apple are of the opinion that "...we have the money - sort it out yourself..."
    Can anyone here please help or advise me on this as I am really fed up with it.
    Kind regards
    Drusus

    Sorry I should have explained better.
    The key was purchased for the Mac version on Dec. 28 2005 when I bought my iMac which is a PowerPC version.
    I should have said I was installing it on a freshly formatted iMac (I was having a few problems with Adobe Creative Suite and decided to do a fresh 'erase & Install of OS X on the iMac to help clear out some of the crud that had accrued) and seeing as this is the same machine it was installed on prior to the reinstall of the O/S, it should still work.
    Everything else works just fine, in fact better now that I have done the 'Erase & Install'.
    I cannot find anywhere for the telephone support for Apple in the UK, and even then as I understand I have to pay £35 for the pleasure as it is over 90 since I registered it.
    I cannot say that I think Apples support is very good at all - everywhere I look it just points me back to the Discussions forums.

  • After last uppgrade, Quicktime Pro will not play audio on my avi movies.

    After last update, I will not get the audio on my old .avi movies. Does Anyone else have the same problem?

    That actually did the trick. Well played. It would be nice if that were in *any* of the support documentation for AirPlay.
    Many thanks.

  • MacBook Pro will not boot into Windows 7.

         I am sorry if this has been discussed before, but I could not find a correct answer.  I recieved my 15" MacBook Pro last week, and I swapped out a few of the inside's for upgrades.  I replaced the optical drive with a NewMode 2nd HDD Caddy, and a Hitachi 750 GB 7200RPM HDD.  I also upgraded the RAM to 8GB.  I bought the HDD so I could put Windows 7 on it.  I went through the bootcamp process, partitioned 90 GB of my 2nd drive, and rebooted with my Windows 7 CD in my external CD drive.  When it rebooted, it went to this black screen with a blinking cursor.  I have tried many different ways to boot to the CD; like rEFIt and option key with no luck.  It is not the disc because I have tried many bootable discs and none of them have worked.
    Any help would be appreciated Thnx.

    You cannot boot Windows from an external device. The Windows installer and Windows itself must be booted from an internal optical drive.
    You can do some Google searching on how to create a bootable USB flash drive for installing Windows, but they all will require access to a Windows machine.
    The new Boot Camp Assistant does provide an option for creating a bootable USB flash drive, but I don't know if it requires that the Windows installer DVD be in an internal optical drive.

  • Mid 2007 Macbook Pro will not boot from windows 7 DVD

    I'm trying to install Windows 7 64 bit on to my mid 2007 MBP. The DVD is valid, boots on a PC and I was able to load WIndows 7 into a VMWare fusion virtual machine on the very same system. I am convinced from those actions I have a good DVD and a good DVD drive.
    What happens is the screen goes black and "1. 2. and Choose type of DVD boot:" appear. ( I may have the phrase slightly wrong) No matter what I type nothing happens. I've gone into the boot selecter and same thing happens if I select the DVD.

    so you did not burn the DVD from ISO? that is what this usually is.
    the error and yours being 2007 says you are trying 64-bit and your Mac does not support 64-bit versions it has 32-bit ROM (and likely cannot upgrade past Lion when 10.8 Mountain Lion comes out).
    Windows 64 Bit Unsupported Macs
    What you are seeing is an EFI boot menu "select CD 1 or 2" yes.
    Select CD-ROM Boot Error Apple
    CD-ROM Boot Type when installing
    Install Windows 7 x64 Mac Select CD-ROM Boot Type

  • Acrobat 9 pro will not install on windows 8.1

    Got a "1935" error. Invoked administrator /active:yes command. didn't work.
    Happy New Year

    Acrobat 9 is not designed to be compatible with Windows 8 and that isn't going to change. You need to upgrade to Acrobat XI.

  • Logic pro will not upgrade

    I have not used Logic Pro since upgrading to Lion and now it won't work.  I have downloaded 9.1.6 and it states that I have not got applicable software installed.  I have, its legal etc.  I searched the web for 9.1.4 but cannot get a download copy.  Has anyone got any idea or do I have to go to the Apple store?

    Hi
    make sure that you have your Logic Pro application in the Application folder (and NOT in any other folder within Applications) and make sure that the app is named "Logic Pro" with No spaces/numbers after the name.
    CCT

  • My macbook pro will not bootcamp to windows xp when i try it says that it cannot read the disk or it is invalid can someone help?

    Can someone tell me why my macbook pro wont bootcamp to windows xp and it says that the disk is invalid or unreadable?

    Vista isn't supported either but my MacBookPro 4,1 with Lion does boot off the Vista DVD. I'd wonder if this Windows XP disk actually is invalid or unreadable. Can it be mounted when you're running Lion?

Maybe you are looking for

  • Smartform & ABAP Webdynpro & Internal table

    Hi Expert, I am able to open the smartfrom by using ABAP Webdynpro. But when I try to add the table under "Global Settings -> From Interface -> Table" Paramemter Name       Type Assignment    Associated Type I_ZSG_PAY_DATA     Like                   

  • Swf files in Dreamweaver

    I have created a Flash .swf file for the intro page on a web site. Everything seems to work fine, except that for an instant, or sometimes a moment, the area on the page where the movie will play displays white. The movie is playing over a background

  • Flashplayer 11 - windows 7 64 bit

    adobe flashplayer 11 installed on windows 7 64 bit. the flashutil11f_activex.exe process does not start when IE is started. trying to view video but only get blank screen.

  • Functions in a For Loop defining objects from an Array. . .Why Won't This Work?!

    I'm trying to put these functions into a Loop to conserve space. Why won't this work? .

  • Oracle 11g R2 - 64 bit latest patch sets and patch list

    Hi.. I have installed oracle 11g R2 64 bit on top of windows server 2008 R2 64 bit enterprise edition... I want to install patch on oracle 11g database, please let me which is latest patch level need to be install? Rgards ananda