Quicktime Pro won't activate

Let me start by saying that I've always found Apple products to be absolute garbage. However, I need QuickTime pro to save a video that someone made for me. After paying $30 for this program, and following their instructions to register the product, I still have a version of QuickTime that will not save video. I downloaded QuickTime 7 and followed all directions. It's apparently not possible to talk to one of their techs unless you buy their easily-broken hardware (cute, Apple), so I now have a $30 charge on my debit card and am no closer to keeping this video than I was an hour ago.
I'm getting ready to demand a refund and/or report this as credit card fraud. Seriously. What does one have to do to get an Apple product to work?

http://www.apple.com/quicktime/pro/unlock-win7.html
http://support.apple.com/kb/DL837

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the registration was successful with the "Pro" indicator showing on the Quicktime logo, but the Pro version won't activate, even after restarting my computer. Any suggestions?
Can you explain what you mean by "the pro version won't activate?" There is no separate "pro" version. When the QT 7 Player accepts "Pro" registration, it merely allows you to access functions not available in the basic player such as exporting files to different compression formats, access to the "Property" window allowing you to mask, layer, merge, scale, offset, rotate, apply filters to data, etc.

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Didn't even consider it. I thought that because the file displayed the Quicktime icon and because I have Quicktime Pro, that Quicktime would play the file.
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Didn't even consider it. I thought that because the file displayed the Quicktime icon and because I have Quicktime Pro, that Quicktime would play the file.
Unfortunately, this is a common misconception. However, now that you understand the problem, you can work on a solution. Basically, if by MPEG your are referring to common MPEG-2/MP2 content 'multiplexed" to an MPEG container, these can be played in the QT Player (or Front Row or iTunes) if you install the QT MPEG-2 Playback component ($19.99). However, be advised that this is a video only component, so it does not make "muxed" AC3 MPEG-2 files playback compatible with the QT player. Luckily, if you do decide to install this component, the free MPEG Streamclip application will allow you to play or convert such files to any QT compatible audio and video format for which you system is configured. Or, if all you want to do is play MPEG-2 video files without investing in the QT component, then you can view them with VLC but may have trouble converting them to a QT compatible format. HandBrake will also convert them without investing in the MPEG-2 component, but greatly limits your conversion possibilities. I personally would recommend buying the component as Neil recommended since it offers the greatest flexibility for playing without conversion, as well as, the most conversion options for all normal MPEP-2 Program and Transport Stream files you are likely to encounter using QT 7 Pro and/or MPEG Streamclip depending on the specific source content what you want to do with the final files.

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I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
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Quicktime Pro won't activate

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