Quicktime Stopped Working...

every time i open up quicktime it instantly says "Quicktime has stopped working. Windows is searching for a solution to this problem." when it never finds a solution. I need quicktime for iTunes, and i want to buy a new ipod but can't unless i know itunes is going to work
please help~

i actually fixed this on my own. if your having the same problem i right clicked and selected "Run as Administrator" and it worked.... i don't know why, but it worked

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QuickTime stopped working after installing upgrading to Snow Leopard

Hi,
I am using a MacBook Pro and was running Mac OS X Leopard, and QuickTime worked perfectly. After I upgraded to Snow Leopard I can´t get QuickTime to work. When I try to reinstall QuickTime for Snow Leopard it tells me it is already installed.
How will I get it to work again?

but now I can not open QuickTime at all.
I hate to ask, but what does this mean? Are you double-clicking or "drop" opening a movie and no player is opening? Are you simply clicking on the application icon and no player is opening but the application name does display in the top-left area of you monitor? Do you get a modal message saying something is wrong or saying the application quit unexpectedly while opening? Please try to be more specific regarding what is actually taking place as this may provide additional clues as to whether the problem is in the application, the operating system, 32-bit/64-bit mode switching/access problems, missing playback components for 32-bit routines, component list ordering conflicts, etc.

ITunes and QuickTime stopped working after an upgrade...

I have been pulling my hair out trying to get my iTunes working again. Here is what I have done already in order:
1. Does not work regardless of user (http://docs.info.apple.com/article.html?artnum=302856)
2. Tried running with changes to MSCONFIG
- Ran according to Apple Support Web Site (http://docs.info.apple.com/article.html?artnum=302538)
- Ran in Diagnostics mode
- Ran in /SAFEMODE
3. Uninstalled and removed from any reference from registry
4. Removed iTunes configuration files (http://docs.info.apple.com/article.html?artnum=302386)
5. Installed WinInspector Spy and launched iTunes to see what happened. Unfortunately I have not figured out how to copy and paste the log, but it shows the iTunes window class being created, a bunch of other stuff, then the OfficeWatson class, stuff and then the infamous "iTunes has encountered a problem and needs to close" message. After hitting the Send Error Report, I see the OfficeWatson window being destroyed and that is it. This leads me to believe that the problem is somehow with the outlook integration between iTunes and Windows? So I looked in my Add/Remove programs and sure enough Office and Outlook were upgraded the day after the last time i was able to use iTunes. So I tried uninstalling Office, iTunes and QuickTime. QuickTime refused to uninstalled claiming a fatal error. I then forcably removed it as described in the apple knowledge paper. Another interesting point, when I ran QuickTime, nothing happens, not even a crash message. When I run QuickTime Preferences from the system tray, the dialog shows, but when I click on the FileTypes tab, I get a RUNDLL error: "An exception occurred while trying to run "Shell32.dll, Control_RunDLL "C:\Program Files\QuickTime\QTSystem\QuickTime.cpl".
I also tried running StraceNtX.exe against it, but it doesnt create the right environment for iTunes (it thinks it is Windows 2000 and does have the right service pack).
PLEASE can someone help? This is the second time this has happened to me. The first time was on another computer that came with a "real" restore point (not the stupid one Windows has that does not work) and I solved it by simply restoring back in time. This time I do not have that option!
ARGH - I really do not want to have to use Media Player.
Is there a way to force a stack trace? I am a UNIX programmer and not familiar with Windoze.
Bryan
DELL Latitude 820, Intel Core 2 Duo, 4GB Ram

It sounds as though things have got pretty screwed up. If you couldn't clean things up properly with the MS installer cleaup, there is thread on cleaning up uninstall information in the registry.
http://discussions.apple.com/thread.jspa?messageID=3637190&#3637190
I am not sure that I have anything more to offer as you appear to have done most things. Have you tried turning off all security software while doing the install, and doing the MSconfig thing with just Quicktime. Presumably your system is free of malware?
As a matter of interst, what happens if you have the task manager running when you start Quicktime, does it start and then stop, or keep running or not start at all?
A few people seem to have these intractable problems and the forum expert on this has been away since christmas, but you could try searching the forum for "b noir" posts about install/launch problems.

Why did apple trailers and quicktime stop working together all of a sudden?

I'm running Chrome and Firefox and Apple Trailers suddenly stopped launching HD trailers through Quicktime X. It was working automatically a few weeks ago. The only info i can find on the net is years old. Anyone else having this problem? Anyone fix it?
Thanks.

I've been having the same problem, I think since updating to Lion. HD trailers will only load through Safari, no other browser.

Quicktime stopped working in chrome

Hi there
Over the last few days Quicktime has dropped working in the Chrome Browser. It cannot find it for some reason and goes to a page where it thinks it can download it from but there is nothing to download.
Stand alone quicktime works fine.
Can anyone help with this?

Having worked for a company that did web development, I can say that it is not Verizon's responsibility to make their web mail system work with Chrome if they don't want to.

ITunes & Quicktime stopped working after update

I have an iMac G3, running 10.3.9, and when I ran software update and got the newer quicktime and itunes, neither will work any longer.
When I click them in the dock, the icon just bounces once and that's it.
Any advice? I can't figure how to go back to an older version of quicktime-- is there an issue with the crt macs or with 10.3?
thanks!

Welcome To  Discussions jrc_jr!
Have you run Repair Permissions?
TO REPAIR PERMISSIONS ON THE STARTUP DISK
1.Open Disk Utility, located in Applications/Utilities, and select the startup disk in the left column.
2.Click First Aid.
3.Click Verify Disk Permissions to test permissions or Repair Disk Permissions to test and repair permissions. (I never "Verify". Just run "Repair".)
Rerun RP until the only messages reported, are listed here Spurious Permissions Errors Using: 10.3.x, authored by Michael Conniff.
When "Repair Permissions" is complete. Quit "Disk Utility".
"When I click them in the dock,..."
Have you tried loading them from within the Applications folder?
ali b

HELP PLS ITUNES AND QUICKTIME STOPPED WORKING

the details are:
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          10.3.1.55
Application Timestamp:          4deec351
Fault Module Name:          ntdll.dll
Fault Module Version:          6.1.7600.16695
Fault Module Timestamp:          4cc7ab86
Exception Code:          c0000005
Exception Offset:          00038db9
OS Version:          6.1.7600.2.0.0.768.3
Locale ID:          1033
Additional Information 1:          0a9e
Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
Additional Information 3:          0a9e
Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
PS: I have the latest itunes and quicktime and I tried reinstalling and installing it again but it won't work. PS I have an iphone 4

Fault Module Name:          ntdll.dll
Fault Module Version:          6.1.7600.16695
Are the problem reports for the QuickTime Player launch errors also citing ntdll.dll, jk?

Itunes stops working and I get an error message "APPCRASH" when I try to play a downloaded TV show. I have udated Itunes and removed and reinstalled quicktime.

When I try to play a downloaded TV show, itunes stops working and I get a error message "APPCRASH". I have updated itunes and removed and reinstalled quicktime.

Open your QuickTime control panel (either via the Control panels, or by going "Edit > Preferences > QuickTime Preferences" in the Quicktime Player). In the Advanced tab, uncheck Enable Direct3D video acceleration:
... and click OK.
Quit the QuickTime Player if you have it open. Restart the PC and try watching the videos in iTunes again. Do they play now?

Quicktime has stopped working message when I open that. Error message: Problem Event Name: BEX

When I try to open Quicktime I get a message saying it has stopped working. The error message says:
Problem Event Name: BEX
Application Name: QuickTimePlayer.exe
Application Version: 7.73.80.64
Application Timestamp: 508900dd
Fault Module Name: QuickTimePlayer.dll
Fault Module Version: 7.73.80.64
Fault Module Timestamp: 508900c0
Exception Offset: 00005b6d
Exception Code: c0000409
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information: 9da7
Additional Information 2: 9da7586a62744150d954cf6a5ec876d1
Additional Infromation 3: db4f
Additional Information 4: db4f7e51c3cffddbf929f5acfefa97e3
Similarly, when I try to play media on iTunes, or when my iPhone is backing up, I get a message saying iTunes has stopped working with the error:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 11.0.1.12
Application Timestamp: 50c8fc7e
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0800a3bc
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081
Additional Information: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: Same as 2

We'd better check to see if some other application has stashed old versions of QuickTime componentry down in your system files.
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

Ever since I installed Snow Leopard (10.6.8), masking in QuickTime 7Pro has stopped working. Has anybody experienced this? Is there a work around? Can I use FCP to add masks to video?

Ever since I installed Snow Leopard (10.6.8) a month ago, the masking function in QuickTime 7Pro (v. 7.6.6) stopped working. Masks disappeared in old videos where I had previously and successfully added a mask, and I could not longer use QT 7Pro to add a mask to a new video. When I installed Snow Leopard I also installed QT X, but I found QT 7Pro in the Utilities folder, so it is still there but the masking function is definately not working.
Has anybody else experienced this?
Is there a remedy so I can recover my older masked videos, and make new masked videos?
Can I make masked videos in Final Cut Pro?
Thanks!

Ever since I installed Snow Leopard (10.6.8) a month ago, the masking function in QuickTime 7Pro (v. 7.6.6) stopped working. Masks disappeared in old videos where I had previously and successfully added a mask, and I could not longer use QT 7Pro to add a mask to a new video. When I installed Snow Leopard I also installed QT X, but I found QT 7Pro in the Utilities folder, so it is still there but the masking function is definately not working.
Has anybody else experienced this?
Is there a remedy so I can recover my older masked videos, and make new masked videos?
Can I make masked videos in Final Cut Pro?
Thanks!

ITunes has stopped working/Quicktime uninstall HKEY error!!

Ok so I just bought a brand new computer that is Windows Vista 64-bit. I installed iTunes and Quicktime the 64 bit version and everything was great until it stopped working. Data execution prevention will not let iTunes open. Here are the steps Ive taken in attempt to fix the problem.
*Uninstalling Itunes AND Quicktime*
--iTunes was successful but Quicktime still left a folder in Program Files, and was still listed on the programs list in control panel. So I deleted the Program Files folder. Now when I try to uninstall Quicktime I get this error:
Could not open key:
HKEYLOCALMACHINE32\software\classes\typelib\{B11F8D0B-BE5A-46E3-9485-EE692A8B2D3D}\1.0. Verify That you have sufficient access to that key, or contact your support personnel.
I tried going into regedit and manually deleting the key. That didnt work!
I also used the free ware program Revo Unistaller, which deletes the associated registry files and everything associated with an install. I did this with Quicktime and now it no longer in the Programs section in control panel, but when I try to reinstall quicktime it still asks me to repair or remove. I've tried both steps and each time I get the same error as stated above.
What can I do to fix this?

Hey MrsBeth, it looks like your PC is on a network or something. I am uncomfortable giving advice since I don't know what's going on there.
What I am comfortable with is these directions below. Give yourself full control and ownership the the entire C: drive and all its subfolders. And temporarily turn off UAC for good measure - you can turn it back on after you've installed iTunes.
Let's cross our fingers that the install goes through!
How to Take Ownership and Grant Permissions in Windows Vista
How to Disable UAC

Embedded quicktime on website viewing on iphone stopped working

I used Quicktime's "export for web" to embed videos to a mobile version of my website. At first it didn't work until I got the full url path for each .mov file correct. That was almost a year ago and it had been working fine. A few weeks ago I noticed the links on iPhones were broken. Instead of showing the poster image with the blue play button, it just showed a grey box the correct size and a broken play button. However, the videos did work on desktop browesers still. I contacted my hosting service and they said there's nothing they could do about it and it must be my phone provider. Ok....not sure what that has to do with anything since wifi doesn't work with it either and I have unlimited data. Trying to explain this to a service provider sounds like an exercise in futility. I hadn't done anything to my service or that section of the site since I put it up in Nov2010. I'm at a loss as to why it stopped working on iPhone. I assume it doesn't work on iPad either, though I haven't been able to check.
I did find this "tip" when I use the debug console for iPhone:
BYTE_RANGE_ERROR_MESSAGE
So, short story is, it worked for almost a year, picked the correct video file based on connection, 3g, wifi, desktop, but has since stopped working on iPhone - and perhaps all mobile devices. Viewing the mobile site on a desktop computer plays the videos fine.
Anyone see any problems like this recently or have any suggestions? I just don't understand why it stopped working all of sudden and not just my phone, but other people's phones as well.

Switching web hosting providers fixed this problem instantly. I have no idea what my previous provider did to cause everything to grind to a halt, but it seems to work fine on all devices in my area.

"Quicktime has stopped working"

My problem began about two weeks ago when I tried to open iTunes, and it said "iTunes has stopped working." I uninstalled iTunes, and tried to reinstall it but there was an error with QuickTime. Now, when I try to open QuickTime it says "Quicktime has stopped working," and it will not let me uninstall it from my computer. I just want iTunes back, but I cannot have iTunes without QuickTime. =/

Okay. Let's proceed on the assumption that it is just a badly broken QuickTime, then.
Download and install the Windows Installer CleanUp utility from Microsoft:
http://support.microsoft.com/kb/290301
Now launch the Utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp and reboot the PC.
Next we'll clear away the leftover program files and folders. (These are 64-bit system instructions, which differ a little from 32-bit system instructions.)
Go "Start > Computer".
In Computer, open "Local Disk (C:)" or whichever drive your *program files* are stored on.
Open the "Program Files (x86) Folder".
Right-click on the QuickTime folder and select "Delete".
Go back into "Local Disk (C:)" or whichever drive your *operating system* is installed on.
Open the "Windows" folder.
Open the "sysWOW64" folder.
Right-click the QuickTime file and select "Delete".
Right-click the QuickTimeVR file and select "Delete".
Empty your Recycle Bin and restart the Computer.
Now try another iTunes install. Does it go through properly? If so, do iTunes and QuickTime launch properly now?

TS1717 Itunes stops working. I have tried uninstalling, quicktime and more, nothing works. HELP!

itunes stops working, cannot play video. I have tried uninstalling, quicktime and more to no avail. HELP!

Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

QuickTime Player has stopped working

On my Vista machine, I can not run Quicktime since I get the error "QuickTime Player has stopped working" so it basically crashes. If I run Quicktime from other user accounts it works fine. It also works fine if I run it "as administrator". I have uninstalled and reinstalled it with no success. I have also followed suggestions in this forum to erase some hidden quicktime related files with no success. Does anyone have any other ideas???

Many thanks. Best to print off a copy of these instructions, because at one stage of proceedings you won't be able to use a web browser.
Preliminaries
Switch "Run as administrator" off in the QuickTimePlayer.exe compatibility tab.
Download and save a fresh copy of the QuickTimeInstaller.exe (installer file) from the following page. Get the option that doesn't mention iTunes. Don't run the install on line, and don't start the install just yet.
http://www.apple.com/quicktime/download/
Now quit all of iTunes, Safari and the MobileMe control panel if you have them installed and open. (They all use AAS, and may interfere with the uninstall if left open.)
*Uninstall phase*
Head into your Uninstall a program control panel. Uninstall QuickTime. Uninstall Apple Application Support.
(From this point, none of iTunes, Safari or the MobileMe control panel will launch until we reinstall AAS, which should happen when we reinstall QuickTime.)
Next we'll remove any leftover program files and folders.
In "Computer" open "Local Disk C:" (or whichever drive you have your program files installed on).
Open the "Program Files" folder.
Right-click on the "QuickTime" folder (if it still exists) and select "Delete".
Open the "Common Files" folder.
Open the "Apple" folder.
Right-click on the "Apple Application Support" folder (if it still exists) and select "Delete".
In "Computer" open "Local Disk C:" (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
Open the "System32" folder.
Right-click on the "QuickTime" and "QuickTimeVR" files (if they still exist) and select "Delete".
Empty your Recycle Bin.
(If you got any error messages on the uninstalls and/or deletions, let us know what they say. Precise text, please.)
*Reinstall Phase*
Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the reinstall by doubleclicking the QuickTimeInstaller.exe file you downloaded earlier. (This should also reinstall Apple Application Support.)
Reenable all security software prior to reconnecting to your network and/or the internet.
... does QuickTime launch without the error this time? Or do we still have to do the "Run as administrator" thing?

Quicktime Stopped Working...

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