QUICKTIME SYNC PROBLEM!!

im having problems exporting audio files to quicktime when i send it to the desk top all i here and see is the QT movie can someone out there help a brotha out!!!!
imac g5 Mac OS X (10.4.7)

sorry mate - if you are on intel it won't work. which was what i suspect. if not, then you need to make sure that the audio is outputting to output 1-2. and from track 1 (just to be safe). you should be laying down bounced mizxes not trying to play the mix out into the QT file - if you see what i mean. good luck.

Similar Messages

AV sync problems when rendering Quicktime in PE 8

I have a simple problem when rendering to Quicktime format fromPremere Elements 8: The AV sync goes out of whack.
I have tried rendering:
(a). To MPEG - output is fine.
(b). To WMV - output is fine.
(c). MOV - av sync errors
I am assembling about five clips. The first clip plays fine. The AV sync problems starts at the second clip - the audio is a good 3 seconds or so ahead of the video.
Everything is fine in the editing window.
I am running in Windows 7. To make sure it is not the player, I have played the quicktime output in Windows Media and itunes and the same problem is in both.
Has anyone seen this issue?
Thanks.

Hi Steve,
Sorry for the confusion. It a sensible suggestion to identify the input formats and output formats and I would most appreciate your inputs to this issue because I admit that I am really struggling here to get a workflow going.
Input formats:
1. MJPEG 1280x720P at 24 frames per second (from a Panasonic Lumix Camera)
2. WMV 1280x720P at 24 frames per second from output of other programs (which only support wmv output at High def output)
3. MPEG2 1280x720P at 24 frames per second (and sometimes 25 frames per second) from other sources
Target output formats are:
1. Blu-Ray
2. MP4 container format @ 1280x720P for playing on my Apple TV
3. DVD (ordinary plain PAL DVD at 720x576P at 25 frames per second)
My goal is have Pre Elements 8 Project settings in High Def and then to simply target all three outputs from one project so that I do not have to redo all of the projects with different project settings.
Workflow is in two stages:
Step 1 is to create one project for each Chapter and save to disk: The inputs are from all three input formats that I identified above (High Def - MJPEG, WMV, and MPEG2). I would like to edit, mix the audio, and then save each chapter to disk. The format in which I save this is preferably some kind of high def format that can be edited easily at a later time.
Step 2 is to create the Project that is used to assemble each chapter for final output: This is the project where I put in Chapter marks, create menus, etc. The target outputs from this chapter are Blu Ray (high def), AppleTV (high def), and PAL DVD (Standard def).
In all cases, I set up my Project Settings as HDV-AVI for internal rendering because all inputs are high def and most target outputs are high def.
Issues that I am dealing with:
1. I cannot figure out the best export format to go from Step 1 to Step 2. HDV-AVI doesn't seem to be available as an export format. Basically, I am looking for an export format that puts the least strain on resources when they are read in for Step 2 and retains the highest quality.
2. Most of my inputs are 24 frames per second but the internal rendering for Pre Elements 8 seems to be 25 frames per second. Frame rate conversion can be quite tricky and can put significant strain on resources, but it is not clear if this is straining Pre Elements 8 or not. It does seem to be. I am happy to convert my files into a format that puts the least strain on Pre Elements 8 internal rendering and yet produces the best output.
Note: If you ask - why do I do this in two steps? It is because I am always putting a strain on system resources when operating in high def. Unless I am careful, I get a message that Pre Element is "low on resources" followed by a crash shortly thereafter. I have Win7 32 bit, 4 GB RAM, no other programs running, all drivers updated with the most recent version (yes - even the NVIDIA driver) so there really isn't anything else that I can do in this area.
So I am looking for suggestions in the following areas:
1. An alternative workflow that produces the three high def outputs with the three high def inputs defined above that doesn't cause Pre Elements to continually go low on resources and crash.
OR
2. A recommendation for a high def format that puts minimal strain on Pre Element resources?
Thanks!

QuickTime Pro audio sync problems

Hi, when I edit my videos in QuickTime Pro, the more I cut sections out from a video, the more the audio is out of sync from the video as it progresses; so at the start it is fine and in sync, but at the end the video and audio is not in sync at all. The video is fine before I start editing with no sync problems, it's only when i cut parts out. How can I get around this problem?
Thanks

ok, I output a lot of footage using quicktime conversion so I can edit in after effects or output for the web. I usually use the animation or h264 codec but the problem still persists regardless of which codec I use. < </div>
If the relationship between the tracks does not change over the length of the clip, that is, the audio doesn't drift more, your clip's tracks are actually in sync. One of the tracks, video or audio, has been set to start sooner or later than the other. I have no idea how that can happen, sorry, but I'm going to suggest the solution is going to be much less complicated than you might think: it's going to be a simple user error. We all have them.
It's a binary search, then, no way to shortcut it.
You try to find a good export and figure out what's different between a good one and a bad one.
Hope you get better advice on how to debug it.
bogiesan

ITunes on Windows 8 Syncing Problems Solved!

NOTE: I have only had this problem on Windows 8, not Windows 7, so if you're having trouble on Windows 7, this might not help you.
If you are experiencing the issue where your device never fully syncs, disconnects halfway through, freezes after "waiting for changes to be applied," then I believe this solution will help you.
Follow these steps:
1) Locate your iTunes.exe file. This can be found by the following path: Start--> All Apps (little arrow that appears on bottom left of screen when you mouse over it) -->This PC (on the far right) --> whatever drive you installed iTunes on (if you are not sure, it is the C drive by default) --> Program Files (x86) --> iTunes --> in this folder you will see a file labeled "iTunes.exe" or just "iTunes" make sure you're NOT on the "iTunesHelper" icon for the next step.
2) Right-click on the file and hit "Properties"
3) Click the tab labeled "Compatibility"
4) Check the box labeled "Run this program in compatibility mode for:"
5) Click the drop-down menu just underneath that check box and choose "Windows 7"
6) Now check the box labeled "Run this program as an administrator
7) Click "Apply"
8) Click "Ok"
9) All done! Now try syncing whatever device was giving you trouble and it should work. My iPhone had to sync about 3000 songs and it failed about halfway through, but all I had to do was restart the sync and it finished the remaining 1500 or so.
Just thought I should offer this tip for those of you running Windows 8 and having syncing problems .

Yes that is a standard fix:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

Strange audi sync problem & different, stranger video sync issu in sequence

I have two strange occurances with one particular set of media that was downloaded from the same original source mini-dv (recording in dvcam) tape. I have not found the same issue on any other footage.
1) when the media is imported into FCP, the audio is out of sync. it is slightly out at the beginning and then gets progressively worse.
2) when this footage is used in a sequence, the video that show in the sequence is not the same as the video that is exported when this sequence is exported as QT movie (or any other export option) Like the audio the video out of sync gets progressively worse.
- The original media is perfectly in sync looking at the digitized source ie: in Quicktime. There is no audio out of sync problem.
- the only difference I could see in the file was that this media is 3.5mb data rate whereas all the others are 3.6mb.
- other tapes from the same camera do not have a problem
- I do all my downloading from a firewire deck and not from the camera
- I upgraded from 6.0.1 to 6.0.4 (as did the QT 7.5 upgrade also) to see if that fixed the problem but to no avail.
Very perplexing. I managed to work around this problem in a sequence whos deadline was looming by manually slipping the footage in the sequence the required number of frames. This is where it also gets odd. I was able to do this by
- double click the clip in the sequence which then loaded that into the viewer.
- position the playhead at the beginning of the clip
- from the canvas select the go to position in master clip option which then loaded the masterclip into the viewer. the position in the masterclip was always the correct frame (ie the frame I expected to see as per my edit). The frame showing in the canvas was also the correct frame (but this would not be the case when exported)
- the next thing i did was to use the slip tool, as soon as i held the slip tool over the sequence clip, the frame in the canvas would be the wrong frame (the frame i would see when I exported).
- then i would just carefully slip the sequence clip back to the matching correct frame. So watching in the viewer, I would align the frame that showed in the viewer to the frame in the canvas.
When done the frame showing in my sequence would be a completely different frame but when exported, the frame that I expected to see would be the exported frame.
I could find no logic to the amount I needed to slip each time (I am sure there is logic but I couldnt figure out what that was). the clip at the end of the footage needed to be slipped -10:09, and this got progressively smaller to the clip at the beginning of footage needing to be slipped -:16
Hopefully that wasnt too confusing.

btw, i have tried recapturing the footage and i have offlined it, copied it to another location and onlined it in the new location to no avail. still have the sync and video in sequence issues.

Sound sync problem I don't understand

Hi. First post.
I have video with audio from the camera captured into iMovie. I also have separate audio from the same event through a firewire mixer into garageband exported as aif. (One of these days I'll get it all working into final cut).
My goal is to use the "firewire" audio with the video track. The video has a 10 minute gap in the middle, but the audio is continuous.
So I synchronize at the beginning, no problem. I then cut the extra audio piece out of the middle, and synchronize the beginning of the second part, no problem.
The first part is in perfect sync, beginning to end. But the second part goes increasingly out of sync the further into the timeline we go. I don't understand why the first part remains in perfect sync, but after cutting a little, the second part can't be sync'd up with the video track. Any ideas?
Thanks in advance,
Howie

I am using Final Cut Express to do the editing.
The camera video/audio was captured from a Canon XHA1 in 4:3 SD mode into iMovie, and then exported to a quicktime movie, DV/DVCPRO-NTSC 48khz.
The "high quality audio" was captured via firewire into garageband, edited for levels on different tracks, then exported to itunes, then converted to aif, 48khz.
Both were imported into FCE. I rendered the audio for playback. I don't have any red lines in the sequence (I'm a beginner at FCE).
The out of sync problem was not part of the original video clip. It is with the external firewire audio BUT only with the second part of the video... i.e. the second video clip from iMovie. The iMovie capture had two clips, exported together into the single quicktime movie that was imported into FCE.
So maybe it has something to do with the two different video clips in iMovie... but I don't know what the difference could be.

Audio sync problem: exporting from FCP to Pro tools or soundtrack pro

--------------------------------------------------------------------------------
Final Cut Pro sound export for mastering.....sync problem
Hey,
I'm editing a 30 minute film and I have done most of the sound edit in FCP and Soundtrack pro and I want to now bring all the sound into pro tools to master the sound but every time i export sound into pro tools it seems to stretch by two or three seconds.
I have tried OMF, AIFF, XML, and Quicktime audio file sut to no avail!!!!
There are 50 tracks in the file so it is quiet large. It's not that there are handles of the file also as when I sync the file with the audio track with the video it syncs in one place but it is still out of sync in another.........It's as if the audio has been stretched!?!
If anyone has any advice it'd be much appreciated
Keith

Try mixing down the audio first. Sequence/Render Only/Audio mixdown.
You could even try exporting the audio with the Export QT movie command using "current settings" and reimport that file, Add that mixed down file to a copy of the sequence. If it syncs in FCP I'd think it will sync on export too.
Jerry

Premiere CS4 - Audio sync problems, Encoding Problems

Hi,
I've been using Premiere CS3 for encoding 20-25 minute videos to deploy on a Flash Media Streaming server.
Today I upgraded to CS4 and everything that I render to FLV/FV4, H264 or Quicktime format has serious audio sync problems when I use AAC as the audio codec. Unfortunately for me, AAC is the codec that I need to use for the streaming server. The audio is synchronized to begin with, but it gets progressively unsynched as the video progresses.
Has anyone else had this problem? I'm using bitrates of 256 kbps, 512kbps for the video and 24 kbps / 32 kbps for the audio.
Another thing that I've noticed is that many of the options that I used when encoding videos are no longer available!! For instance, I cannot generate hinting tracks for Quicktime, and most of the audio frequencies are gone for Quicktime as well.
What a disappointment:(
-Chris

Seems to be an on going issue with no response from Adobe. Have the same issue with the audio running ahead of the video. (Cool if this was an old Japanese monster video).
Running CS4 PP & AME all updates are current. Nvida Quardro CX (current drivers 4.20.006) used several formats (Elemental h.264 to MPEG-2) same issue.
PC Intel Xeon CPU 3.20GHz 16GB RAM – Prof Win XP x64 Ser Pack 2
Any help from Adobe would be appreciated.

Pro Tools files imported to FCP X causing QuickTime movie problem

Well 2 days later and hours on the phone with Apple tech support Senior Advisors, and problem still not solved. HELP.
Everything works fine in FCP X, but when I create the QuickTime movie, it is way out of sync (by many seconds).
We have isolated the problem to audio files that I am exporting to Pro Tools, processing, and then importing back into FCP X. I can create a QuickTime movie with the original video/audio and it is fine.
Information
The original video came from Canon HF M40 camcorder: AVCHD (using MPEG4-AVC / H.264 compression codec), MTS format. Audio is 48kHz, 24 bits.
I used ClipWrap to rewrap the video into ProRes 422 and decompress the audio and save as LPCM.
I simply provide this FYI. As I said earlier, the original video works fine and the resulting QuickTime movie works fine. So the original files imported into the FCP project are not the problem.
The creation of the problem audio occurs as follows:
- Detach the original audio from the original video, and export
- Import this audio into a 48.0 kHz/16-bit Pro Tools HD session and EQ/limit the audio
- Import the resulting audio into FCP X (exact same length file, audio waveforms aligned with the original audio).
This audio works fine in FCP. It is in sync with the video, everything looks great.
I ran Pro Tools at 16-bits because a senior advisor told me FCP runs at 16-bits but does not convert imported stand-alone audio (as opposed to combined video/audio) to 16-bits; thus the Pro Tools session had to be at 16-bits. I changed from 24-bits to 16-bits, and this didn't solve the problem. (FYI, when Pro Tools imports the original audio exported from FCP, it says the audio is 24-bits, not 16-bits).
What is the problem?
The basic question is why does this audio cause QuickTime a problem?
Something is going on in the conversion to the QT movie. In FCP X, I don't have a way to play with the conversion variables except to set "Video and Audio" and "Use current settings" (which is ProRes 422).
The only difference I see between the original audio and the Pro Tools audio is that the original audio is stereo and Pro Tools works with dual mono files (L & R). The mono files work fine in FCP and I can't imagine why QT would have a problem with these, but I haven't tried converting the files to stereo before importing into FCP.
I should also mention that I selected the stabilization and roll correction algorithms in FCP. I assume these don't create problems in QT. I mention this because I didn't use them when I tested making a QT movie with the original video/audio files.
FCP and Pro Tools are used together all the time to do exactly what I am doing......improve the sound of the original audio. They are the premier video and audio professional programs. Of course, the final product is often not a QuickTime movie, but many times it is a QT movie.
What the heck is going on???
HELP.

(1) It is immediately out of sync. It even appears to be speeded up to me initially, but this is subjective. But it is clearly out of sync throughout, not a gradual drift.
(2) When I create the audio files in the Pro Tools session, the files are automatically stored in the audio folder of the Pro Tools session. So I don't actually have to go through an export process. I just close the Pro Tools session, then open FCP X and import the audio from the Pro Tools folder.
I'm not sure what additional specifications you seek, other than:
- wav files
- sample rate = 48 kHz
- Bit rate = 16-bits (and earlier I used 24-bits)
- Files are dual mono, rather than stereo (name_01.L.wav, name_01.R.wav). As I mentioned above, I have not yet tried converting these to stereo before importing into FCP, to see if dual mono causes an issue with QT. It does not cause a problem in FCP. I will try this today if we don't solve the problem.
(3) I can upload a portion of the audio to a server and send you a link to the file so you can download it. Is there a way to private message on the forum so I can get an email address to send you the link?
(4) The original video came from Canon HF M40 camcorder: AVCHD (using MPEG4-AVC / H.264 compression codec), MTS format. Audio is 48 kHz, 24 bits.
I used ClipWrap to rewrap the video into ProRes 422 and decompress the audio and save as LPCM.
The FCP Project was set up at:
- Starting time code - 01.00.00.00
- Format - 1080p
- Resolution - 1920 x 1080
- Frame rate - 29.97p
- Audio channels - stereo
- Sample rate - 48 kHz
- Rendering format - Apple ProRes 422

Audio Sync Problems With Share YouTube -- OSX not iOS

I've replicated this several times. It's maddening and bizarre. *Share YouTube*
Exporting a FCPX video using the "SHARE" menu and choosing YouTube causes the resulting upload to be out of sync when viewed in Safari or other browsers on iOS
Viewing the same video on the iPad with the built in YouTube app, the video plays in sync
Viewing the same video on AppleTV 2 (with the 5.1 update), the video plays in sync.
If I export using Export Media menu item under the SHARE menu, and then from QuickTime Player choose Export For Web (under the File menu) and manually upload, the video is in sync.
Note, that using
Feel free to try on this short simple and silly video http://www.youtube.com/watch?v=cGTQNMJdPRQ&list=UUiDxioBFJCPC-8OUFifsx8A&index=2 &feature=plcp
Anyone else experience this. Is this a bug or a feature? Rather not go through three steps to upload a simple YouTube video.

We've got the same problem and yep, it's infuriating that are so few posts about it.
It doesn't happen with every video, but the vast majority of files that we've tried to either export directly to YouTube from QTX or export locally and then manually upload to YouTube end up with shockingly bad audio sync (and also some colour issues, but that's another story).
As a small video production company we were chuffed to bits with the improved export speed in QTX and quick to make use of it. But when we realised there was a problem, we had to revert back to using QT7's painfully slow export.
We've run experiments on a brand new iMac and MacBook Pro running the most up-to-date version of OS X and still no joy. Always the same audio sync problems with the same video files.
In the meantime however, we've found that the settings advised on this YouTube help page have given us the best (albeit slow) results at both 25fps and 30fps when exporting from QT7:
http://support.google.com/youtube/bin/static.py?hl=en&guide=1728585&topic=172857 0&page=guide.cs

FCX 2 sync problem....not what I thought.

Folks...for whatever reason, when I try to import clips from my Sony minidv camera, I'm getting dropped frame warnings and a loss of audio sync. I'm using FCX 2.0.3 and Quicktime 7.1.6. I seem to remember (somewhere) that using the wrong version of Quicktime can cause this to happen. This is an IMac G5 with 768mb, running OSX 10.4.9, FCX 2.0.3 and Quicktime 7.1.6.
Taking the same camera to another machine, a G4 running FCP 5, I don't have the sync problems, but I did get a warning that my audio was not recorded at the same rate as that at which I was trying to capture. I changed the bitrate from 12 bit to 16 bit on the camera and that took care of the warning on the FCP box, but didn't do anything for my problem on my FCX 2 station.
A few other details...this is the first time I've used FCX since my system board and hard drive on the IMac G5 were replaced. Also at that time we went to OSX 10.4.9 from 10.3.X. Could this be any part of the problem?
many thanks....from a relative rookie.
Mike Nassour

As Michel told you - ALL versions of FCE before FCE 3.5 can be affected when using OSX 10.4.9.
The problem of dropped frames can be caused by a conflict between Spotlight and 10.4.9.
If you don't want to update the OS you can try this simple workaround :-
1. Open System Preferences and select Spotlight.
2. Select the Privacy Folder.
3. Drag FCE's Capture Scratch folder into it. That's it !
Don't worry about "moving" your Capture Scratch folder - you haven't really done anything to it except tell Spotlight to ignore it.
With luck you should be able to capture without dropped frames.
Ian.

.mov sync problems

I'm having sync problems with an 11 min Quicktime video
piece. The project is just a basic interface with control buttons
(Play, Rew, ffd, etc...) for the video. I've encoded it in several
ways and still get the same problem. Audio and video are slightly
out of sync. I normally use pieces that are 3 to 5 minutes long and
don't have these issues . Could it be that Director has a bug for
longer length pieces? Please help.

Alternately, you can try using the MpegAdvance xtra instead
of
Quicktime. It is not free, but it works very well, and most
of the
commands are the same as QT, so there isn't much of a
learning curve. I
have had very good luck using it in the past.
-Mike
Sean Wilson wrote:
> Can you try updating to the latest version of QT (and if
it works
> include the installer with your distribution)?
> Also, ensure you have the latest Director update
(10.1.1) which includes
> the latest version of the QuickTime Asset xtra

I have set up my new iPad 2 on my windowsn 7 computer, but experienced syncing problems from the start. It seems that it doesn't recognize the iPad, although it appears in iTunes.It only gives set up as new or restore options.

I have set up my new iPad 2 on my computer (Windows 7), but experienced syncing problems from the start. It seems that although my iPad is regognized in iTunes as it appears there, it only gives met the options to set up as a new iPad or restore from the backup, no synching options. What do I do?

File>Devices>Transfer Purchases will transfer the itunes purchases to your ocmputer.
You should sync your ipod to your computer regularly.

'Source play' and 'audio-video sync' problems with PE8 on fast WIN7 64 bit computer

I am transferring Hi8 videos, about 2 hours long, to my WIN7 64 bit computer with PE8. [Dell Mobile Precision M4400 Computer Workstation (Intel Core 2 Duo T9900 500GB/4GB); NVIDIA Quadro FX 770M, 512MB] I seem to have several problems:
First, after importing the file (.avi), I get a message about ‘dropped frames.’
Secondly, when I try to play the video in the source monitor, the audio plays but the video doesn’t; it only shows the first frame [this is after waiting until the video is ?recognized? ] I can use the shift-arrow key and see that the video is there.
Thirdly, I can play the .avi file in other players, e.g., avidemux or PE pro CS5 on another computer. There, I see that the audio and video are not in sync; the audio can be up to 300 ms ahead of the video (as determined using avidemux).
Questions:
1. Why doesn’t the source monitor play the video? Is this a problem with PE8 (latest update as of 3 March 2011) on aWIN7 64 bit computer (intel duo core. 3 GHz).
2. Is the audio-video sync problem the result of the ‘dropped frames?’ How can PE8 correct this? Avoid this? Or, is it coincidence?

"I think you're telling me you're using a backwards compatible Digital8 camcorder to capture your video as DV-AVIs. Is that right?" YES
"Are you using Premiere Elements to do this capturing?" YES, AS ABOVE PE8
"Go to the File menu and select Properties. It should show a standard DV codec being used for your video and audio."
WMP v12 is dumb. Under properties, media, it says 'video.' However, avidemux gave me the information state above: video -- Codec 4CC: dvsd, frame rate: 29.971 fps; audio -- codec: PCM, channels: Stereo, frequency: 48 kHz.
So, back to the Questions:
1. Why doesn’t the source monitor play the video? Is this a problem with PE8 (latest update as of 3 March 2011) on aWIN7 64 bit computer (intel duo core. 3 GHz).
2. Is the audio-video sync problem the result of the ‘dropped frames?’ How can PE8 correct this? Avoid this? Or, is it coincidence?

Owning 2 iphones with one Apple account has = Sync Problems.

Owning 2 iphones with one Apple account has = Sync Problems. iTunes is thinking my old iphone 4 is the same phone as my iphone 5C. When I plugged in my iphone 5C it auto synced my 5C to iTunes and it wiped my 5C and restored it to the same content as is on my iPhone 4. This is a big problem since my 5 year old has been using the iPhone 4. It's all Mickey Mouse and Backyardigans. (Total photo/app/contacts loss)
I was able to update the 5C and restore from a 3 month old backup that is actually the content from the 5C but now when I plug in my 5C it wants to "setup as new phone" or "restore from backup" What's going on? I'm afraid to choose either option.
How can I get iTunes to see these devices as 2 and not one?
Can I use my Apple ID on both phones still or is this the problem?

They were both displaying the same name in iTunes. I changed the name of the iPhone 4 before the 5C was plugged in but it still went ahead with syncing it to the 4's data.

QUICKTIME SYNC PROBLEM!!

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