QuickTime TV Show Stutter w/ no audio
Greetings,
I have contacted both Customer Service and called Apple direct regarding my Dell XPS, Windows XP Pro, 3.4GHz, 1 Gig Ram, ATI Mobility 9800 computer being unable to play the subscriptions I purchased to the Dresden Files and Supernatural. I am running iTunes 7.1 and Quicktime 7.1.5 I have never played videos with iTunes or Quicktime before, I have other software that I feel performs better. Nevertheless, Quicktime is what must be used to play my subscriptions.
I have done the following:
Under control panel, changed default Quicktime settings, turning off 3D acceleration and setting it to SafeMode.
Uninstalled and reinstalled IDE Controller drivers
Updated ATI Mobility 9800 video drivers
Updated Windows XP Pro with all of the recommended downloads from Microsoft.
When none of these things worked I:
Uninstalled Quicktime, making sure that I removed any files that were under Program Files and Windows System 32 file folder.
Reinstalled Quicktime, attempted to play videos again.
Checked Control Panel settings for Quicktime, made sure it was 3D acceleration off and Safemode.
When this did not work, I uninstalled both Quicktime and iTunes and reinstalled both of them.
Checked Control panel again to set to 3D acceleration off and Safemode.
I downloaded the latest episode of Dresden files, making sure that the computer wasn't interupted.
Attempted to play the newest file and I still receive the same results. Stutter w/out audio.
None of these things have worked and I am desperate. Please help.
Sincerely,
Anne Crabtree
Here's how to get in touch with iTunes support : http://www.apple.com/support/itunes/store/download/
From past experience with a tv episode they'll put it in your download que and let you download it again.
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Process: QuickTime Player [6417]
Path: /Applications/QuickTime Player.app/Contents/MacOS/QuickTime Player
Identifier: com.apple.QuickTimePlayerX
Version: 10.3 (727.4)
Build Info: QuickTimePlayerX-727004000000000~4
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Report Version: 11
Anonymous UUID: 17CBC560-C519-A272-54B4-5FFBF181F24C
Crashed Thread: 40 com.apple.audio.IOThread.client
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
[6417] stack overflow
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8cfdca1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8cfdbd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8cb28f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8cb28539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8cb27e75 CFRunLoopRunSpecific + 309
5 com.apple.HIToolbox 0x00007fff95537a0d RunCurrentEventLoopInMode + 226
6 com.apple.HIToolbox 0x00007fff955377b7 ReceiveNextEventCommon + 479
7 com.apple.HIToolbox 0x00007fff955375bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
8 com.apple.AppKit 0x00007fff8b36f24e _DPSNextEvent + 1434
9 com.apple.AppKit 0x00007fff8b36e89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
10 com.apple.AppKit 0x00007fff8b36299c -[NSApplication run] + 553
11 com.apple.AppKit 0x00007fff8b34d783 NSApplicationMain + 940
12 libdyld.dylib 0x00007fff933b15fd start + 1
Thread 1:
0 libsystem_kernel.dylib 0x00007fff8cfe0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff95c97f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff95c9afb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8cfe1662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8b13a421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8b13a136 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8cfe0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff95c97f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff95c9afb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8cfe0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff95c97f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff95c9afb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8cfe0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff95c97f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff95c9afb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8cfe0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff95c97f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff95c9afb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8cfe0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff95c97f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff95c9afb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8cfe0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff95c97f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff95c9afb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8cfe0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff95c97f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff95c9afb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8cfe0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff95c97f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff95c9afb9 start_wqthread + 13
Thread 11:: com.apple.coremedia.player.async
0 libsystem_kernel.dylib 0x00007fff8cfdca56 semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fff8b13c9f9 _dispatch_semaphore_wait_slow + 206
2 com.apple.MediaToolbox 0x00007fff9344154e 0x7fff933cc000 + 480590
3 com.apple.CoreMedia 0x00007fff8ff554aa figThreadMain + 382
4 libsystem_pthread.dylib 0x00007fff95c96899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff95c9672a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff95c9afc9 thread_start + 13
Thread 12:: com.apple.coremedia.player.async
0 libsystem_kernel.dylib 0x00007fff8cfdca56 semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fff8b13c9f9 _dispatch_semaphore_wait_slow + 206
2 com.apple.MediaToolbox 0x00007fff9344154e 0x7fff933cc000 + 480590
3 com.apple.CoreMedia 0x00007fff8ff554aa figThreadMain + 382
4 libsystem_pthread.dylib 0x00007fff95c96899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff95c9672a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff95c9afc9 thread_start + 13
Thread 13:: com.apple.coremedia.videomediaconverter
0 libsystem_kernel.dylib 0x00007fff8cfe0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff95c98c3b _pthread_cond_wait + 727
2 com.apple.CoreMedia 0x00007fff8ff54b56 WaitOnCondition + 11
3 com.apple.CoreMedia 0x00007fff8ff5496a FigSemaphoreWaitRelative + 133
4 com.apple.MediaToolbox 0x00007fff934f2039 0x7fff933cc000 + 1204281
5 com.apple.CoreMedia 0x00007fff8ff554aa figThreadMain + 382
6 libsystem_pthread.dylib 0x00007fff95c96899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff95c9672a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff95c9afc9 thread_start + 13
Thread 14:: com.apple.coremedia.vtremotedecompressionclient.notifier
0 libsystem_kernel.dylib 0x00007fff8cfdca1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8cfdbd18 mach_msg + 64
2 com.apple.VideoToolbox 0x00007fff9218697e 0x7fff92109000 + 514430
3 com.apple.CoreMedia 0x00007fff8ff554aa figThreadMain + 382
4 libsystem_pthread.dylib 0x00007fff95c96899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff95c9672a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff95c9afc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8cfdca6e semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x00007fff8b13c9be _dispatch_semaphore_wait_slow + 147
2 libdispatch.dylib 0x00007fff8b139eec _dispatch_worker_thread + 145
3 libsystem_pthread.dylib 0x00007fff95c96899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff95c9672a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff95c9afc9 thread_start + 13
Thread 16:: com.apple.coremedia.scheduledfileio
0 libsystem_kernel.dylib 0x00007fff8cfe0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff95c98c3b _pthread_cond_wait + 727
2 com.apple.CoreMedia 0x00007fff8ff54b56 WaitOnCondition + 11
3 com.apple.CoreMedia 0x00007fff8ff5496a FigSemaphoreWaitRelative + 133
4 com.apple.CoreMedia 0x00007fff8ff4fc26 FigScheduledFileIOThread + 141
5 com.apple.CoreMedia 0x00007fff8ff554aa figThreadMain + 382
6 libsystem_pthread.dylib 0x00007fff95c96899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff95c9672a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff95c9afc9 thread_start + 13
Thread 17:: com.apple.coremedia.videomentor
0 libsystem_kernel.dylib 0x00007fff8cfe0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff95c98c3b _pthread_cond_wait + 727
2 com.apple.CoreMedia 0x00007fff8ff54b56 WaitOnCondition + 11
3 com.apple.CoreMedia 0x00007fff8ff5496a FigSemaphoreWaitRelative + 133
4 com.apple.MediaToolbox 0x00007fff9346d531 0x7fff933cc000 + 660785
5 com.apple.CoreMedia 0x00007fff8ff554aa figThreadMain + 382
6 libsystem_pthread.dylib 0x00007fff95c96899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff95c9672a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff95c9afc9 thread_start + 13
Thread 18:: com.apple.coremedia.videomediaconverter
0 libsystem_kernel.dylib 0x00007fff8cfe0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff95c98c3b _pthread_cond_wait + 727
2 com.apple.CoreMedia 0x00007fff8ff54b56 WaitOnCondition + 11
3 com.apple.CoreMedia 0x00007fff8ff5496a FigSemaphoreWaitRelative + 133
4 com.apple.MediaToolbox 0x00007fff934f2039 0x7fff933cc000 + 1204281
5 com.apple.CoreMedia 0x00007fff8ff554aa figThreadMain + 382
6 libsystem_pthread.dylib 0x00007fff95c96899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff95c9672a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff95c9afc9 thread_start + 13
Thread 19:: com.apple.coremedia.vtremotedecompressionclient.notifier
0 libsystem_kernel.dylib 0x00007fff8cfdca1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8cfdbd18 mach_msg + 64
2 com.apple.VideoToolbox 0x00007fff9218697e 0x7fff92109000 + 514430
3 com.apple.CoreMedia 0x00007fff8ff554aa figThreadMain + 382
4 libsystem_pthread.dylib 0x00007fff95c96899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff95c9672a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff95c9afc9 thread_start + 13
Thread 20:: com.apple.coremedia.videomentor
0 libsystem_kernel.dylib 0x00007fff8cfe0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff95c98c3b _pthread_cond_wait + 727
2 com.apple.CoreMedia 0x00007fff8ff54b56 WaitOnCondition + 11
3 com.apple.CoreMedia 0x00007fff8ff5496a FigSemaphoreWaitRelative + 133
4 com.apple.MediaToolbox 0x00007fff9346d531 0x7fff933cc000 + 660785
5 com.apple.CoreMedia 0x00007fff8ff554aa figThreadMain + 382
6 libsystem_pthread.dylib 0x00007fff95c96899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff95c9672a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff95c9afc9 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8cfdca6e semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x00007fff8b13c9be _dispatch_semaphore_wait_slow + 147
2 libdispatch.dylib 0x00007fff8b139eec _dispatch_worker_thread + 145
3 libsystem_pthread.dylib 0x00007fff95c96899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff95c9672a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff95c9afc9 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8cfe0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff95c97f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff95c9afb9 start_wqthread + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff8cfe0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff95c97f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff95c9afb9 start_wqthread + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff8cfe0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff95c97f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff95c9afb9 start_wqthread + 13
Thread 25:: Dispatch queue: com.apple.coremedia.playbackboss
0 libsystem_kernel.dylib 0x00007fff8cfe0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff95c98c77 _pthread_cond_wait + 787
2 com.apple.audio.toolbox.AudioToolbox 0x00007fff91db6326 CAGuard::WaitFor(unsigned long long) + 124
3 com.apple.audio.toolbox.AudioToolbox 0x00007fff91e2d8ff Waiter::WaitOnFlagsFor(unsigned int, unsigned long long) + 65
4 com.apple.audio.toolbox.AudioToolbox 0x00007fff91e2ccc0 AQMEIO_Base::AwaitIOCycle(unsigned int) + 184
5 com.apple.audio.toolbox.AudioToolbox 0x00007fff91e69625 MEDeviceStreamClient::AddRunningClient(AQIONodeClient&, bool) + 603
6 com.apple.audio.toolbox.AudioToolbox 0x00007fff91dfef84 AQMEDevice::AddRunningClient(AQIONodeClient&, bool) + 202
7 com.apple.audio.toolbox.AudioToolbox 0x00007fff91dd788e AudioQueueObject::StartRunning(AQIONode*) + 100
8 com.apple.audio.toolbox.AudioToolbox 0x00007fff91dcdd1b AudioQueueObject::_Start(XAudioTimeStamp const&) + 775
9 com.apple.audio.toolbox.AudioToolbox 0x00007fff91dcd9d5 AudioQueueObject::Start(XAudioTimeStamp const&) + 15
10 com.apple.audio.toolbox.AudioToolbox 0x00007fff91decf42 AQServer_Start + 152
11 com.apple.audio.toolbox.AudioToolbox 0x00007fff91df798a AudioQueueStart + 450
12 com.apple.MediaToolbox 0x00007fff93404e91 0x7fff933cc000 + 233105
13 com.apple.MediaToolbox 0x00007fff93403fcf FigAudioQueueStart + 1449
14 com.apple.MediaToolbox 0x00007fff9348ef5e 0x7fff933cc000 + 798558
15 com.apple.MediaToolbox 0x00007fff9348cf89 0x7fff933cc000 + 790409
16 com.apple.MediaToolbox 0x00007fff934826d9 0x7fff933cc000 + 747225
17 com.apple.MediaToolbox 0x00007fff9348e124 0x7fff933cc000 + 794916
18 libdispatch.dylib 0x00007fff8b13828d _dispatch_client_callout + 8
19 libdispatch.dylib 0x00007fff8b13a673 _dispatch_queue_drain + 451
20 libdispatch.dylib 0x00007fff8b13b9c1 _dispatch_queue_invoke + 110
21 libdispatch.dylib 0x00007fff8b139f87 _dispatch_root_queue_drain + 75
22 libdispatch.dylib 0x00007fff8b13b177 _dispatch_worker_thread2 + 40
23 libsystem_pthread.dylib 0x00007fff95c97ef8 _pthread_wqthread + 314
24 libsystem_pthread.dylib 0x00007fff95c9afb9 start_wqthread + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff8cfe0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff95c97f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff95c9afb9 start_wqthread + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff8cfdca1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8cfdbd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8cb28f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8cb28539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8cb27e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8b50f05e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff95c96899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff95c9672a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff95c9afc9 thread_start + 13
Thread 28:: com.apple.coremedia.readcache
0 libsystem_kernel.dylib 0x00007fff8cfe0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff95c98c3b _pthread_cond_wait + 727
2 com.apple.CoreMedia 0x00007fff8ff55061 WaitOnConditionTimed + 106
3 com.apple.CoreMedia 0x00007fff8ff54979 FigSemaphoreWaitRelative + 148
4 com.apple.MediaToolbox 0x00007fff934a038c 0x7fff933cc000 + 869260
5 com.apple.CoreMedia 0x00007fff8ff554aa figThreadMain + 382
6 libsystem_pthread.dylib 0x00007fff95c96899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff95c9672a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff95c9afc9 thread_start + 13
Thread 29:: com.apple.coremedia.player.async
0 libsystem_kernel.dylib 0x00007fff8cfdca56 semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fff8b13c9f9 _dispatch_semaphore_wait_slow + 206
2 com.apple.MediaToolbox 0x00007fff9344154e 0x7fff933cc000 + 480590
3 com.apple.CoreMedia 0x00007fff8ff554aa figThreadMain + 382
4 libsystem_pthread.dylib 0x00007fff95c96899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff95c9672a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff95c9afc9 thread_start + 13
Thread 30:: com.apple.coreaudio.AQClient
0 libsystem_kernel.dylib 0x00007fff8cfdca1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8cfdbd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8cb28f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8cb28539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8cb27e75 CFRunLoopRunSpecific + 309
5 com.apple.audio.toolbox.AudioToolbox 0x00007fff91dfd129 GenericRunLoopThread::Entry(void*) + 187
6 com.apple.audio.toolbox.AudioToolbox 0x00007fff91db68b3 CAPThread::Entry(CAPThread*) + 109
7 libsystem_pthread.dylib 0x00007fff95c96899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff95c9672a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff95c9afc9 thread_start + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff8cfdca6e semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x00007fff8b13c9be _dispatch_semaphore_wait_slow + 147
2 libdispatch.dylib 0x00007fff8b139eec _dispatch_worker_thread + 145
3 libsystem_pthread.dylib 0x00007fff95c96899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff95c9672a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff95c9afc9 thread_start + 13
Thread 32:: com.apple.coremedia.audioqueue.source
0 libsystem_kernel.dylib 0x00007fff8cfe0746 __psynch_mutexwait + 10
1 libsystem_pthread.dylib 0x00007fff95c99779 _pthread_mutex_lock + 372
2 com.apple.MediaToolbox 0x00007fff93401458 0x7fff933cc000 + 218200
3 com.apple.MediaToolbox 0x00007fff93407c83 0x7fff933cc000 + 244867
4 com.apple.CoreMedia 0x00007fff8ff554aa figThreadMain + 382
5 libsystem_pthread.dylib 0x00007fff95c96899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff95c9672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff95c9afc9 thread_start + 13
Thread 33:: com.apple.coremedia.videomediaconverter
0 libsystem_kernel.dylib 0x00007fff8cfe0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff95c98c3b _pthread_cond_wait + 727
2 com.apple.CoreMedia 0x00007fff8ff54b56 WaitOnCondition + 11
3 com.apple.CoreMedia 0x00007fff8ff5496a FigSemaphoreWaitRelative + 133
4 com.apple.MediaToolbox 0x00007fff934f2039 0x7fff933cc000 + 1204281
5 com.apple.CoreMedia 0x00007fff8ff554aa figThreadMain + 382
6 libsystem_pthread.dylib 0x00007fff95c96899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff95c9672a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff95c9afc9 thread_start + 13
Thread 34:: com.apple.coremedia.vtremotedecompressionclient.notifier
0 libsystem_kernel.dylib 0x00007fff8cfdca1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8cfdbd18 mach_msg + 64
2 com.apple.VideoToolbox 0x00007fff9218697e 0x7fff92109000 + 514430
3 com.apple.CoreMedia 0x00007fff8ff554aa figThreadMain + 382
4 libsystem_pthread.dylib 0x00007fff95c96899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff95c9672a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff95c9afc9 thread_start + 13
Thread 35:: com.apple.coremedia.audiomentor
0 libsystem_kernel.dylib 0x00007fff8cfe0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff95c98c3b _pthread_cond_wait + 727
2 com.apple.CoreMedia 0x00007fff8ff54b56 WaitOnCondition + 11
3 com.apple.CoreMedia 0x00007fff8ff5496a FigSemaphoreWaitRelative + 133
4 com.apple.MediaToolbox 0x00007fff9346758f 0x7fff933cc000 + 636303
5 com.apple.CoreMedia 0x00007fff8ff554aa figThreadMain + 382
6 libsystem_pthread.dylib 0x00007fff95c96899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff95c9672a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff95c9afc9 thread_start + 13
Thread 36:: com.apple.coremedia.videomentor
0 libsystem_kernel.dylib 0x00007fff8cfe0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff95c98c3b _pthread_cond_wait + 727
2 com.apple.CoreMedia 0x00007fff8ff54b56 WaitOnCondition + 11
3 com.apple.CoreMedia 0x00007fff8ff5496a FigSemaphoreWaitRelative + 133
4 com.apple.MediaToolbox 0x00007fff93475f91 0x7fff933cc000 + 696209
5 com.apple.MediaToolbox 0x00007fff93474c5d 0x7fff933cc000 + 691293
6 com.apple.MediaToolbox 0x00007fff93470c4a 0x7fff933cc000 + 674890
7 com.apple.CoreMedia 0x00007fff8ff554aa figThreadMain + 382
8 libsystem_pthread.dylib 0x00007fff95c96899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff95c9672a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff95c9afc9 thread_start + 13
Thread 37:
0 libsystem_kernel.dylib 0x00007fff8cfe0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff95c97f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff95c9afb9 start_wqthread + 13
Thread 38:
0 libsystem_kernel.dylib 0x00007fff8cfe0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff95c97f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff95c9afb9 start_wqthread + 13
Thread 39:: AQConverterThread
0 libsystem_kernel.dylib 0x00007fff8cfe0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff95c98c3b _pthread_cond_wait + 727
2 com.apple.audio.toolbox.AudioToolbox 0x00007fff91db625e CAGuard::Wait() + 52
3 com.apple.audio.toolbox.AudioToolbox 0x00007fff91dd6ead AQConverterManager::AQConverterThread::Run() + 489
4 com.apple.audio.toolbox.AudioToolbox 0x00007fff91dd6cba AQConverterManager::AQConverterThread::ConverterThreadEntry(void*) + 22
5 com.apple.audio.toolbox.AudioToolbox 0x00007fff91db68b3 CAPThread::Entry(CAPThread*) + 109
6 libsystem_pthread.dylib 0x00007fff95c96899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff95c9672a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff95c9afc9 thread_start + 13
Thread 40 Crashed:: com.apple.audio.IOThread.client
0 libsystem_kernel.dylib 0x00007fff8cfe0866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff95c9735c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff8f91cbba __abort + 145
3 libsystem_c.dylib 0x00007fff8f91d46d __stack_chk_fail + 196
4 com.apple.audio.units.Components 0x0000000123a67277 AUMultiChannelMixer::MixerCore::MasterMix(AudioTimeStamp const&, unsigned int) + 1323
5 com.apple.audio.units.Components 0x0000000123a66b81 AUMultiChannelMixer::Render(unsigned int&, AudioTimeStamp const&, unsigned int) + 395
6 com.apple.audio.units.Components 0x00000001238fac61 AUBase::DoRenderBus(unsigned int&, AudioTimeStamp const&, unsigned int, AUOutputElement*, unsigned int, AudioBufferList&) + 153
7 com.apple.audio.units.Components 0x00000001238f9515 AUBase::DoRender(unsigned int&, AudioTimeStamp const&, unsigned int, unsigned int, AudioBufferList&) + 423
8 com.apple.audio.units.Components 0x00000001239880d0 AUMethodRender(void*, unsigned int*, AudioTimeStamp const*, unsigned int, unsigned int, AudioBufferList*) + 46
9 com.apple.audio.toolbox.AudioToolbox 0x00007fff91e4dade _AT_AudioUnitRender + 147
10 com.apple.audio.toolbox.AudioToolbox 0x00007fff91e6a8ce SubgraphBase::Render(int, AudioBufferList&, AudioTimeStamp const&) + 112
11 com.apple.audio.toolbox.AudioToolbox 0x00007fff91e6a49a MEOutputStreamClient::IO_PerformOutput(int, AudioBufferList&, AudioTimeStamp const&) + 18
12 com.apple.audio.toolbox.AudioToolbox 0x00007fff91e65a67 AQMEIO_HAL::IOProc(AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*) + 1979
13 com.apple.audio.toolbox.AudioToolbox 0x00007fff91e639c7 AQMEIO_HAL::_IOProc(unsigned int, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*) + 25
14 com.apple.audio.CoreAudio 0x00007fff950ef9db HALC_ProxyIOContext::IOWorkLoop() + 3667
15 com.apple.audio.CoreAudio 0x00007fff950eeadd HALC_ProxyIOContext::IOThreadEntry(void*) + 97
16 com.apple.audio.CoreAudio 0x00007fff950ee99d HALB_IOThread::Entry(void*) + 75
17 libsystem_pthread.dylib 0x00007fff95c96899 _pthread_body + 138
18 libsystem_pthread.dylib 0x00007fff95c9672a _pthread_start + 137
19 libsystem_pthread.dylib 0x00007fff95c9afc9 thread_start + 13
Thread 40 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000127002000 rcx: 0x0000000127001628 rdx: 0x0000000000000000
rdi: 0x000000000001d327 rsi: 0x0000000000000006 rbp: 0x0000000127001650 rsp: 0x0000000127001628
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x0000000000001000 r13: 0x0000000000000080 r14: 0x0000000000000006 r15: 0x0000630000015680
rip: 0x00007fff8cfe0866 rfl: 0x0000000000000206 cr2: 0x000000010ed5f000
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x10d0b3000 - 0x10d2a6ff7 com.apple.QuickTimePlayerX (10.3 - 727.4) <F853E10F-D295-342D-B56F-766DBC0138E8> /Applications/QuickTime Player.app/Contents/MacOS/QuickTime Player
0x10ec17000 - 0x10ec1bffd com.apple.audio.AppleHDAHALPlugIn (2.6.3 - 2.6.3f4) <2EB88B27-FA19-3C0C-AA06-7FB8BC56694E> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x111230000 - 0x111230ff9 +cl_kernels (???) <4DDB39DC-DF42-4280-88AE-0BFB7E253A55> cl_kernels
0x111235000 - 0x111236ff4 +cl_kernels (???) <C7B1BFA2-1C17-438B-A170-66309117B0C4> cl_kernels
0x112fa7000 - 0x113054ff7 com.apple.AppleGVAFramework (7.1.18 - 7.1.18) <B778A673-2B95-3116-B211-F8EC7D3E5A6A> /System/Library/PrivateFrameworks/AppleGVA.framework/AppleGVA
0x11543a000 - 0x115520fef unorm8_bgra.dylib (2.3.58) <641EC871-01E8-301F-8695-B92993AD7E23> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x123670000 - 0x123866fff com.apple.audio.codecs.Components (4.0 - 4.0) <FBBC70C1-FC67-3F46-A62C-41C86105FD8A> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x1238f5000 - 0x123ac6fff com.apple.audio.units.Components (1.10 - 1.10) <FF94282C-BC8B-32FD-9761-AAF1A9F76761> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x7fff67d18000 - 0x7fff67d4b817 dyld (239.4) <7AD43B9B-5CEA-3C7E-9836-A06909F9CA56> /usr/lib/dyld
0x7fff89439000 - 0x7fff894a0ff7 com.apple.CoreUtils (2.0 - 200.34.4) <E53B97FE-E067-33F6-A9C1-D4EC2A20FB9F> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff894a1000 - 0x7fff89529ff7 com.apple.CorePDF (4.0 - 4) <92D15ED1-D2E1-3ECB-93FF-42888219A99F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff8953e000 - 0x7fff89583fff libcurl.4.dylib (78.94.1) <88F27F9B-052E-3375-938D-2603E90D8AD5> /usr/lib/libcurl.4.dylib
0x7fff895b3000 - 0x7fff895baff8 liblaunch.dylib (842.92.1) <A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A> /usr/lib/system/liblaunch.dylib
0x7fff89671000 - 0x7fff8968eff7 com.apple.framework.Apple80211 (9.4 - 940.60) <043C7CFD-B57B-3F9D-B0FE-CA4B97C43968> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff896a3000 - 0x7fff896d2ff7 com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <404369C0-ED9F-3010-8D2F-BC55285F7808> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff896d3000 - 0x7fff896faff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff896fb000 - 0x7fff89796ff7 com.apple.PDFKit (2.9.2 - 2.9.2) <DF2CE219-6256-3A8A-BDB1-51EF556F5BC8> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff89797000 - 0x7fff897b0ff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff897b1000 - 0x7fff897c2ff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x7fff897c3000 - 0x7fff897c8fff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff89a13000 - 0x7fff89a44fff com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff89a5d000 - 0x7fff89a5ffff com.apple.EFILogin (2.0 - 2) <8D651894-B7AD-3F23-9B93-472EEA3D292F> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff89a60000 - 0x7fff89af0ff7 com.apple.Metadata (10.7.0 - 800.28) <04D510EA-1169-392F-9702-EE7EB00882E6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff89b27000 - 0x7fff89b78fff com.apple.QuickLookFramework (5.0 - 622.7) <17685CEC-C94B-3F83-ADE1-B24840B35E44> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff89b89000 - 0x7fff89b8cffa libCGXType.A.dylib (599.35.4) <A2B493FD-2EDE-3BC2-A281-2381E0156411> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x7fff89b8d000 - 0x7fff89bb1ff7 libJPEG.dylib (1044) <BE0ED4E1-F7FC-3038-86D3-0456DD173FCB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff89c31000 - 0x7fff89c47fff com.apple.CoreMediaAuthoring (2.2 - 947) <F1886A05-1C29-3F88-88C0-4A1013530AD1> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff89c48000 - 0x7fff89c63ff7 libPng.dylib (1044) <151BA92C-6E7C-3B69-8024-FDD1E2C89DD3> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff89c9a000 - 0x7fff89cf2ff7 com.apple.Symbolication (1.4 - 129.0.2) <78AE8B21-BF15-373F-88C6-73BF740BFFFB> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff89cf3000 - 0x7fff89d05ff7 com.apple.MultitouchSupport.framework (245.13.1 - 245.13.1) <38262B92-C63F-35A0-997D-AD2EBF2F8338> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff89d06000 - 0x7fff8ab5aff7 com.apple.WebCore (9537 - 9537.78.1) <56C3D4BF-2495-3FD2-8212-91AF7DF693B8> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff8ab5b000 - 0x7fff8ab5bfff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8ab5c000 - 0x7fff8ac8bfef com.apple.MediaControlSender (2.0 - 200.34.4) <FC24EC8D-2E46-3F76-AF63-749F30857B96> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff8ad13000 - 0x7fff8ad14ffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x7fff8ad15000 - 0x7fff8ad2bfff com.apple.geokit (2.2 - 2.2) <0FBE7EFC-5F0C-37F7-A9EE-FF95E8352BCF> /System/Library/PrivateFrameworks/GeoKit.framework/Versions/A/GeoKit
0x7fff8ad2c000 - 0x7fff8ad2cfff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8ad2d000 - 0x7fff8adf1ff7 com.apple.backup.framework (1.5.4 - 1.5.4) <195DA868-47A5-37E6-8CF0-9BCF11846899> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8adf2000 - 0x7fff8aec3ff1 com.apple.DiskImagesFramework (10.9 - 371.1) <DCCAADEC-35D5-3968-8B39-358ACC56ADC4> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff8aec4000 - 0x7fff8aed1fff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff8aed2000 - 0x7fff8b136ffd com.apple.security (7.0 - 55471.14.21) <B3C61C91-E9D6-3A3C-99CF-665D54D13C34> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8b137000 - 0x7fff8b151fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff8b152000 - 0x7fff8b176fff libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
0x7fff8b177000 - 0x7fff8b19fffb libRIP.A.dylib (599.35.4) <F3C60582-1F27-335D-9C97-8CF307670F7B> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x7fff8b1a0000 - 0x7fff8b1b1ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
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If anyone else is interested, the workaround (I'm using a Rednet system) is to lower your track count to 64 channels out from 128 channels out in the audio midi setup. -
Premiere Pro CC QuickTime DNxHD showing red video since last update
I had to re-export some media at a lower bitrate and opened a project file I started back in November to find two of my clips show a red screen where the video used to play fine. Both .mov clips have the same properties:
Type: QuickTime Movie
Image Size: 1920 x 1080
Frame Rate: 23.976
Source Audio Format: 48000 Hz - 16 bit - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00:01:32:11
Pixel Aspect Ratio: 1.0
Video track 1 contains 2 type(s) of video data:
Video data block #1:
Frame Size = 1920 x 1080
Compressor = 1080p/23.976 DNxHD 115 8-bit
Quality = High (4.00)
Video data block #2:
Frame Size = 1920 x 1080
Compressor = 1080p/23.976 DNxHD 115 8-bit
Quality = High (4.00)
Any idea why this would have stopped displaying correctly in the past couple months? This is happening on both of my Windows 7 64-bit workstations, running the most recent versions of the cloud apps.Not that this will help, but I'm having the same issue with a batch of Avid DNxHD Quicktimes I just received for use in After Effects. I'm having a problem with bright areas of the video turning magenta when used in 16 bit color space in AE CS6 and AE CC. So I thought I'd bring the clips into Premiere CC to see what they looked like. The clips start and end with a frame of white, with video in between. The white frames show up, but all of the video is 100% red.
The clips look fine in Quicktime player and Final Cut Pro 7.0.3
This is on a Mac (OS 10.7.5) running Premiere Pro CC 7.2.1.
Here are my specs:
Type: QuickTime Movie
File Size: 121.9 MB
Image Size: 1920 x 1080
Frame Rate: 29.97
Total Duration: 00:00:04:20
Pixel Aspect Ratio: 1.0
QuickTime Details:
Movie contains 1 video track(s), 0 audio track(s), 0 closed caption track(s), and 1 timecode track(s).
Video:
There are 140 frames with a duration of 25/749ths.
Video track 1:
Duration is 0:00:04:20
Average frame rate is 29.98 fps
Video track 1 contains 2 type(s) of video data:
Video data block #1:
Frame Size = 1920 x 1080
Compressor = 1080p/29.97 DNxHD 145 8-bit
Quality = Most (5.00)
Video data block #2:
Frame Size = 1920 x 1080
Compressor = 1080p/29.97 DNxHD 145 8-bit
Quality = Most (5.00)
Timecode:
Timecode track 1 contains 1 type(s) of data:
Timecode data block #1:
Start Time = 01:00:28:10
Reel name =
A bug maybe? As a test I ran the clip through After Effects, outputting one Quicktime with DNxHD 220, 10-bit and one with DNxHD 145, 8-bit. Both play fine in Premiere Pro.
If I make a snippet of the clip in Quicktime player the resulting clip plays as red in PP, and exhibits the artifacts in AE.
Shawn Marshall
Marshall Arts Motion Graphics -
ITunes 8.1.1 TV Shows Video Stutters but Audio plays properly
I upgraded to iTunes 8.1.1 hoping to fix a problem I was having. When I pay TV shows that were purchased through iTunes the audio comes through properly but the video lags and jumps. If it is a SD video the lag is a "quick blink of the eye". If it is an HD video it can take several seconds for the video to catch up with the audio, looking like the video has frozen.
• I am using an iMac G5 with OSX 10.5.7 with 2GB DDR SDRAM 2GHZ PPC
• The problem occurs if I open the video with QuickTime too.
• The files are all held on an external HD; but when I copy a file over to the main HD, it still happens.
• I've deleted all iTunes plist files and there are no 3rd party apps with iTunes.
• I'm reinstalled QT 7.6 instead of just upgrading it.
• I've done permission repairs and had 3 issues that were not able to be fixed:
"Warning: SUID file "usr/bin/quota" has been modified and will not be repaired. Warning: SUID file" usr/bin/quota has been modified and will not be repaired. AND Warning: SUID file "sur/bin/rsh has been modified and will not be repaired."
• The video stuttering also happens with movies that I make in iMovie 9.0, although all the files work fine on my iphone/youtube/other computers.
Any thoughts on how to fix this?Hi hockeymom3,
Have you installed any QuickTime components? If you have, try removing them and testing again.
They are generally located in /Library/QuickTime(Launch Finder> click Go> Computer> Macintosh HD> Library> QuickTime) or ~/Library/QuickTime(Launch Finder> click Go> Home> Library>QuickTime).
This article: http://support.apple.com/kb/TA24166 describes similar issues with Intel Macs caused by 3rd-party components.
-Jason -
I have Quicktime Player 7.7.2. A relative has been sending video clips from his phone since June, and until Sept. 30 both the video and audio would download. SInce that date only the audio downloads, yet I can still open and play the older saved videos just fine. I tried looking at QuickTime help info available. One place said something about purchasing Quick Pro for use with 7.7.2, but if I need that, why can I still open older saved videos? Thanks for any help.
I'm adding more information:
in Finder, my iMovie folders are all visible and accessible. When I click on a clip from iMovie Events folder, Quicktime opens and plays the clip. ALL my video is not missing - it just isn't showing up in the Event Library!
This happened all of a sudden, while I was working on iMovie project (on both computers).
All my Projects are intact, and play when I open them. -
Video won't show on iTunes (only audio) but plays fine on my iPhone?
Hi,
I downloaded a TV show on my iPhone and the next time I synced my iPhone to my iTunes it was put in my iTunes library but when I try and watch it on my computer only the audio plays and it's just a black screen (see photo)... as it says in the title both video and audio playback fine on my iPhone.
Does anyone know what the problem is and how I can fixit? Thanks!Repair your QuickTime.
Control Panel > Programs n Features(Win7/Vista) or Add n Remove Programs(XP) > highlight Quicktime and click CHANGE then REPAIR -
Really weird quicktime error - showing stuff beneath it?
I'm getting a really weird quicktime error like something I've never seen before. It's been happening for a few weeks now I guess, but I don't recall quite when it began.
Basically, almost any video I open in it ends up splicing into fragments. The audio works fine, but the video shows part of the video, then part of the windows behind it, then the desktop, then the video, and cycling back again and splicing through.
I'm up to date on everything and I ran disk permissions and I can't figure out what's going on. It's definitely quicktime though - it's affecting my iTunes and my Finder video previews as well, across a whole range of codecs. It doesn't affect VLC or mPlayer.
Any idea what to do?A&I reinstalls the OS over the existing OS (to the version on your install DVD that came with the MacBook) but leaves user files and installed applications intact. You should still do a clone on an external drive first though. Or at least backup all your data files.
After A&I you then use the downloadable combo updater for OSX and the latest QT for QT, and then after reboot repair permissions. You can then run Software Update for the other updates like iLife etc.
If your install DVD was for 10.4.X and you are not on 10.5 then don't use the original DVD use the 10.5 retail disk instead.
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