Quicktime unable to play movies from Apple site.  Codec?

http://i134.photobucket.com/albums/q86/limbodog/QTissue.jpg
Above is a screenshot of the "movie info" popup from QT. You can also see the movie running in the background.
So I tried to watch the 28 Weeks Later preview on the apple trailers site on my home PC. As you can see from the clicky above, all I get is a white screen with faint green outlines as though someone were shining an eleventy-billion candlepower spotlight on the set when it was being filmed. The sound works just fine tho'.
I perused what threads I could find here that might have covered the topic. It sounded like people felt it was a codec issue. The thread that I read suggested I get the codec info from the "movie info" popup and then go find a codec to replace it.
Well, I like to think I'm fairly computer savvy, but I don't see any info in there that helps me figure out what of the hundreds of codes out there is the one I need. I tried a few random attempts but they only made it worse (the movies didn't even attempt to load).
Anyone out there able to recommend a codec?
I did notice that I can watch it just fine here at work. Is there a way to figure out what codec I'm using here so I can get the same one at home?
Oh, the same problem occurs now on all iTunes videos.
Thanks in advance for any tips.

You're only missing some Microsoft "additions" that are supposed to improve your viewing experience.
You should take some time to search for updates to your video card drivers. Newer versions may things "right" and allow all the wonders of DirectX.
Like. I wonder why I need DirectX. I wonder what it really does for me. I wonder why I have so many troubles with simple things. I wonder why I just didn't buy a Mac.

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