Quicktime-Update crash
Quicktime-Update crashes with the message: unhandled exception - QuickTime.cpl. (Quicktime v 7.3)
Message was edited by: comic-book-guy
Yoeki,
First of all, Welcome to Discussion Forums!
You mention nothing of what QuickTime version you were updating from and to which version you updated to? Also, what is the exact OS 10.3 version you are at? 10.3.9? Did you update via Software Updater or through Apple Downloads and were any other downloads attempted at the same time?
As always, as much background information as possible may help users here to help you troubleshoot your problem.
Also, have you tried booting into Safe Mode (different than Single User Mode) by using this method found at: "Starting up in Safe Mode"?
Additionally, there is a forum for QuickTime here in discussions that may be helpful found at "QuickTime for Mac OS" if you were not aware.
littleshoulders
Similar Messages
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QuickTime Update will not install
Hi All,
I ran software update on my 2.3GHz Mac Book Pro today. The OS security update installed just fine, but the QuickTime 7.4.1, ProKit 4.5 Update, and iTunes 7.6.1 will not install. All i get as an error is: "Sorry, An unexpected error occurred" It seems that this is QuickTime related as it seems to be the common thread among these updates (and the os update went though ok). Current QT is 7.4.0 (92).
I have repaired disk permissions and ran the repair disc function on my OS partition, but i didn't help.
Does anyone have any suggestions?
My computer has Final Cut Studio 2, Adobe CS3 web, AE CS3, among other things.I'm having a similar, but worse problem. The quicktime update crashed upon install, and now many of my programs don't work.
- Quicktime crashes when I click on it, telling me to update to a new version (more on that problem later)
- Windows Media Player gives me an error saying ""Windows Media Player" could not be launched because of a shared library error: "B<WindowsMediaPlayer><Apple;Carbon;Multimedia><CFMPriv_QuickTime>"
- Internet Explorer does the same shared library error
- World of Warcraft hangs the computer on a black screen when I try to launch it.
So, you might ask, why don't I just install the newest version of QT? I can't. When I try it through Software Update, it gets almost completely done, then says "sorry, an unexpected error has occurred. The installer has been moved to the trash. Please try again from the file."
If I move the installer out of the trash and try to install, it gets to 86% complete, then crashes and says "There was an error installing the software. Please try again."
If I download the installer directly from Apple's QuickTime site (and I'm installing the version for Tiger that is supposed to be good for OS 10.4.9 and above; I have 10.4.11, so in theory I should be good to go), the same error occurs.
So, not only can I not use QuickTime, but it appears as though substantial other portions of my computer are inoperable due to the botched software upgrade.
I, much like the original poster, would be greatly appreciative to hear any suggestions as to how to solve this problem.
Thanks -
Hi . Ever since I downloaded the last itunes and quicktime update ( a week or so ago), I can't access any movies or video podcasts i have store in itunes on my pc (vista). iTunes crashes and my error reports tell me it is a quicktime error. Do i uninstall and reinstall quicktime, or completely uninstall itunes and reinstall it -- if so, what will i lose? Help, please!
Let's try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
NY post AP, after update, crashes upon launch. Tried all re-starts & re-installs, to no avail. Any ideas, or is it just my punishment for reading it at all?
The quote below is from a previous thread where several people solved your same problem with the stated technique. Maybe it will work for you. Good Luck.
iTunes 7.0.2 FIX ("Have tried all 'fixes' suggested but iTunes STILL not opening").
1. Uninstall iTunes and QuickTime.
2. Do a search in the C:\ drive for "QuickTime". Delete EVERYTHING that pops up.
3. Restart the computer.
4. Install QUICKTIME ONLY
5. THEN install iTunes......and IT WORKS.....Just remember to install QuickTime FIRST. -
Ever since I installed Firefox 4, my QuickTime plugin crashes when I view a certain web site.
This never happened with the previous versions of Firefox. The latest version of the QuickTime plugin is installed.
Since posting this, I've updated to Firefox 5. The same problem continues with the newest version.I was able to stop the crashing by give the embed tag a non-zero height.
Originally I had a zero height and width on the embed sound tag on my pages. That worked fine until FF4, after which the Quicktime plugin crashed. Just updated my pages to have zero width and one height. The embed still does not show, but it no longer crashes the Quicktime plugin.
Perhaps some smart FF developer would know why this work around fixes the crash. -
My quicktime keeps crashing please help!
Hey everyone,
My quicktime keeps crashing and I do not know how to fix it. I keep getting this message when trying to open it. Any help will be amazing, thank you.
Process: QuickTime Player [456]
Path: /Applications/QuickTime Player.app/Contents/MacOS/QuickTime Player
Identifier: com.apple.QuickTimePlayerX
Version: 10.2 (603.6)
Build Info: QuickTimePlayerX-603006000000000~3
Code Type: X86-64 (Native)
Parent Process: launchd [146]
User ID: 501
Date/Time: 2012-11-30 02:14:46.378 -0500
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 20716 sec
Crashes Since Last Report: 16
Per-App Interval Since Last Report: 18320 sec
Per-App Crashes Since Last Report: 16
Anonymous UUID: 7011D12D-2247-E9C3-4D33-DBFB0ED843C2
Crashed Thread: 0 Dispatch queue: com.apple.quicktimeplayerx.recents-queue
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
[456] stack overflow
Thread 0 Crashed:: Dispatch queue: com.apple.quicktimeplayerx.recents-queue
0 libsystem_kernel.dylib 0x00007fff905f6212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff917d1af4 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff91815e9e __abort + 159
3 libsystem_c.dylib 0x00007fff91816d17 __stack_chk_fail + 195
4 com.apple.CoreServicesInternal 0x00007fff8eabfa1e _CFURLCreateByResolvingBookmarkData + 3944
5 ??? 0x3436353663363437 0 + 3762253046423630903
Thread 1:
0 libsystem_kernel.dylib 0x00007fff905f66d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff917d2eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff917d2cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff917bd171 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff905f6d16 kevent + 10
1 libdispatch.dylib 0x00007fff9055cdea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff9055c9ee _dispatch_mgr_thread + 54
Thread 3:: Dispatch queue: com.apple.xpc.domain-extensionq
0 libsystem_kernel.dylib 0x00007fff905f4686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff905f3c42 mach_msg + 70
2 libxpc.dylib 0x00007fff8cf04117 xpc_pipe_routine + 314
3 libxpc.dylib 0x00007fff8cf07bdf _xpc_domain_extension_request + 297
4 libdispatch.dylib 0x00007fff9055a0b6 _dispatch_client_callout + 8
5 libdispatch.dylib 0x00007fff9055b47f _dispatch_queue_drain + 235
6 libdispatch.dylib 0x00007fff9055b2f1 _dispatch_queue_invoke + 52
7 libdispatch.dylib 0x00007fff9055b1c3 _dispatch_worker_thread2 + 249
8 libsystem_c.dylib 0x00007fff917d2cab _pthread_wqthread + 404
9 libsystem_c.dylib 0x00007fff917bd171 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff905f66d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff917d2eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff917d2cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff917bd171 start_wqthread + 13
Thread 5:: Dispatch queue: com.apple.hiservices-xpcservice.xpcq
0 libsystem_kernel.dylib 0x00007fff905f46c2 semaphore_wait_trap + 10
1 libdispatch.dylib 0x00007fff9055ec32 _dispatch_thread_semaphore_wait + 16
2 libdispatch.dylib 0x00007fff9055ea92 _dispatch_barrier_sync_f_slow + 188
3 libxpc.dylib 0x00007fff8cf018c2 _xpc_connection_init + 102
4 libdispatch.dylib 0x00007fff9055a0b6 _dispatch_client_callout + 8
5 libdispatch.dylib 0x00007fff9055b47f _dispatch_queue_drain + 235
6 libdispatch.dylib 0x00007fff9055b2f1 _dispatch_queue_invoke + 52
7 libdispatch.dylib 0x00007fff9055b1c3 _dispatch_worker_thread2 + 249
8 libsystem_c.dylib 0x00007fff917d2cab _pthread_wqthread + 404
9 libsystem_c.dylib 0x00007fff917bd171 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff905f66d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff917d2eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff917d2cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff917bd171 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff905f66d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff917d2eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff917d2cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff917bd171 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff905f66d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff917d2eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff917d2cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff917bd171 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff905f66d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff917d2eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff917d2cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff917bd171 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff905f66d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff917d2eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff917d2cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff917bd171 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff905f66d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff917d2eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff917d2cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff917bd171 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff592d6ad8 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff592d6b00 rsp: 0x00007fff592d6ad8
r8: 0x00007fff79771278 r9: 0x0000000000000000 r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x00007fc02984e400 r13: 0x00007fc02947b960 r14: 0x00007fff79772180 r15: 0x0000000000000000
rip: 0x00007fff905f6212 rfl: 0x0000000000000206 cr2: 0x00007fff7976afe8
Logical CPU: 0
Binary Images:
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0x7fff8f4d8000 - 0x7fff8f4dafff libCVMSPluginSupport.dylib (8.6.1) <7EFDA31E-E463-3897-A8DC-7FD266EB713E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff8f52b000 - 0x7fff8f52ffff com.apple.IOSurface (86.0.3 - 86.0.3) <C121DE83-ED12-3DC1-BDB3-4FCB29AB0571> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8f530000 - 0x7fff8f54afff com.apple.CoreMediaAuthoring (2.1 - 914) <23F2B9D0-7B73-3C42-8EDC-8ADBF9C7B8C2> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff8f54b000 - 0x7fff8f862ff7 com.apple.CoreServices.CarbonCore (1037.3 - 1037.3) <DF7CABCA-F2CB-345B-8EFF-F0F4E937B7FF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8f863000 - 0x7fff8f867fff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
0x7fff8f868000 - 0x7fff8f981ff7 com.apple.ImageIO.framework (3.2.0 - 845) <553B9828-A7D9-3AE4-A214-1C33417545FD> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff8f9f3000 - 0x7fff8fb7dfff com.apple.WebKit (8536 - 8536.26.14) <7C4D5DE6-7153-3E54-8D4F-BB2E9AE74878> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff8fb7e000 - 0x7fff8fedafff com.apple.Foundation (6.8 - 945.11) <A5D41956-A354-3ACC-9355-BE200072223B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8ff04000 - 0x7fff8ff04fff com.apple.Carbon (154 - 155) <1B2846B1-384E-3D1C-8999-201215723349> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8ff51000 - 0x7fff9034aff7 com.apple.MediaToolbox (1.0 - 926.62) <83BBE53E-29FE-3874-9991-B6D009EADCC5> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff9034b000 - 0x7fff90376fff com.apple.framework.Apple80211 (8.0.1 - 801.17) <05786C8E-8C6F-31AF-80B5-9C98175757B4> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff90377000 - 0x7fff903adfff com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff903ae000 - 0x7fff903d0ff7 com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff903d1000 - 0x7fff90557fff libBLAS.dylib (1073.4) <C102C0F6-8CB6-3B49-BA6B-2EB61F0B2784> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff90558000 - 0x7fff9056dff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff9056e000 - 0x7fff9057bff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff905e4000 - 0x7fff905ffff7 libsystem_kernel.dylib (2050.18.24) <C0535565-35D1-31A7-A744-63D9F10F12A4> /usr/lib/system/libsystem_kernel.dylib
0x7fff90600000 - 0x7fff90600fff com.apple.quartzframework (1.5 - 1.5) <6403C982-0D45-37EE-A0F0-0EF8BCFEF440> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff90601000 - 0x7fff90669fff libvDSP.dylib (380.6) <CD4C5EEB-9E63-30C4-8103-7A5EAEA0BE60> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff906b2000 - 0x7fff90e5afff com.apple.CoreAUC (6.16.00 - 6.16.00) <B0B4B5B8-6F8F-3221-9128-313E3B8C695D> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff90e5b000 - 0x7fff90ea6fff com.apple.framework.CoreWLAN (3.0.1 - 301.11) <8370178E-438C-375C-AA41-A8DEE60B8636> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff90ea7000 - 0x7fff90eb3ff7 com.apple.LegacyMediaBridge (1.1 - 39.1) <90494D75-89AB-3F3B-A47D-CBA0D77EF0AA> /System/Library/PrivateFrameworks/LegacyMediaBridge.framework/Versions/A/Legacy MediaBridge
0x7fff90eb4000 - 0x7fff90f0afff com.apple.HIServices (1.20 - 417) <A1129272-FEC8-350B-BA26-5A97F23C413D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff90f0f000 - 0x7fff90f34ff7 libc++abi.dylib (24.4) <E7BD9363-1D25-3551-A68A-2E2FF6ABECD7> /usr/lib/libc++abi.dylib
0x7fff90f35000 - 0x7fff90f35fff com.apple.vecLib (3.8 - vecLib 3.8) <794317C7-4E38-338A-A874-5E18001C8503> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff90f6e000 - 0x7fff90fb6fff libcurl.4.dylib (69.2) <EBDBF42D-E4A6-3D05-A76B-2817D79D59E2> /usr/lib/libcurl.4.dylib
0x7fff90fb7000 - 0x7fff90fb8fff libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
0x7fff910f2000 - 0x7fff910f9fff com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff91486000 - 0x7fff91493ff7 com.apple.HelpData (2.1.4 - 85) <EE68BDCC-AF2E-34D3-8E4F-87379E3A4D8E> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x7fff91494000 - 0x7fff914aafff com.apple.MultitouchSupport.framework (235.28 - 235.28) <BD78B16E-9B5A-3E07-93B4-13AD1A538CAC> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff914ab000 - 0x7fff914affff libCGXType.A.dylib (324.6) <2FC25246-A69F-3F81-9AC6-0A1753E1C6A8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff914b0000 - 0x7fff914deff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
0x7fff91754000 - 0x7fff91773ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
0x7fff917bc000 - 0x7fff91888fe7 libsystem_c.dylib (825.25) <8CBCF9B9-EBB7-365E-A3FF-2F3850763C6B> /usr/lib/system/libsystem_c.dylib
0x7fff91fcc000 - 0x7fff91ffdff7 com.apple.DictionaryServices (1.2 - 184.4) <054F2D6F-9CFF-3EF1-9778-25C551B616C1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff91fff000 - 0x7fff92c2cff7 com.apple.AppKit (6.8 - 1187.34) <1FF64844-EB62-3F96-AED7-6525B7CCEC23> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff92c2d000 - 0x7fff92c7cff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x7fff92c7d000 - 0x7fff92c7dfff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <B5A18EE8-DF81-38DD-ACAF-7076B2A26225> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff92c82000 - 0x7fff92ca9ff7 com.apple.PerformanceAnalysis (1.16 - 16) <E4888388-F41B-313E-9CBB-5807D077BDA9> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff92caa000 - 0x7fff92d2bfff com.apple.Metadata (10.7.0 - 707.3) <A45D75C1-B311-39F0-AF4A-63FCCC098C1D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff92d2c000 - 0x7fff92d32fff libGFXShared.dylib (8.6.1) <CF55E720-1B9E-3E24-A1DA-7FA8B261CD8E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff92d33000 - 0x7fff92d44ff7 libsasl2.2.dylib (166) <649CAE0E-8FFE-3C60-A849-BE6300E4B726> /usr/lib/libsasl2.2.dylib
0x7fff92d63000 - 0x7fff92e54fff com.apple.DiskImagesFramework (10.8 - 344) <B1B477F6-316D-32BD-8FCB-107F88649F69> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff92e55000 - 0x7fff92ed5ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <BD83B039-AB25-3E3E-9975-A67DAE66988B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff92ed6000 - 0x7fff92f87fff com.apple.LaunchServices (539.7 - 539.7) <DA7C602E-5E01-31B8-925D-B45360CA089F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff92f88000 - 0x7fff92fe5ff7 com.apple.AE (645.3 - 645.3) <FF867ACA-8628-3E5A-8FA0-AF429B42C5D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff930e4000 - 0x7fff9311afff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
0x7fff9311b000 - 0x7fff93121ff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x7fff93122000 - 0x7fff931a4fff com.apple.Heimdal (3.0 - 2.0) <660A6C64-4912-32C8-A332-B64164032A2D> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff931a5000 - 0x7fff931adff7 libsystem_dnssd.dylib (379.32.1) <62AA0B84-188A-348B-8F9E-3E2DB08DB93C> /usr/lib/system/libsystem_dnssd.dylib
0x7fff931e1000 - 0x7fff935d8fff libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff9364a000 - 0x7fff936c9ff7 com.apple.securityfoundation (6.0 - 55115.4) <8676E0DF-295F-3690-BDAA-6C9C1D210B88> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff9394e000 - 0x7fff939f4ff7 com.apple.CoreServices.OSServices (557.4 - 557.4) <841878A8-6F3E-300D-8F01-444B3CC1F41D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff939f5000 - 0x7fff93a51ff7 com.apple.Symbolication (1.3 - 93) <97F3B1D2-D81D-3F37-87B3-B9A686124CF5> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff93b21000 - 0x7fff93b7dfff com.apple.QuickLookFramework (4.0 - 555.4) <B34DB61C-15F0-3CF8-98A4-152C2F54DF8D> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff93b7e000 - 0x7fff93db3ff7 com.apple.CoreData (106.1 - 407.7) <24E0A6B4-9ECA-3D12-B26A-72B9DCF09768> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff93db4000 - 0x7fff93e11fff com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <B3198BD6-EA1D-3E5E-ADD4-37D8E6B72678> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff94007000 - 0x7fff94007fff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff94008000 - 0x7fff94131ff7 com.apple.avfoundation (2.0 - 361.25) <1F5CACA6-9CF3-3FAB-BDE1-E6CC96A63FF7> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff94132000 - 0x7fff94134ff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff94135000 - 0x7fff94571fff com.apple.VideoToolbox (1.0 - 926.62) <7D749558-08B6-3F86-A20E-05ECDACE6F17> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff94724000 - 0x7fff94764fff com.apple.MediaKit (13 - 659) <0C56D7FF-0430-3199-9952-CF8577519449> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff94878000 - 0x7fff9487ffff libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
0x7fff949a8000 - 0x7fff949dfff7 libssl.0.9.8.dylib (47) <923945E6-C489-3406-903B-A362410753F8> /usr/lib/libssl.0.9.8.dylib
0x7fff949e0000 - 0x7fff94b51ff7 com.apple.QTKit (7.7.1 - 2599.13) <5B24A892-ED69-3C01-8B00-DF3AD81A20D4> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2255
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=203.4M resident=152.4M(75%) swapped_out_or_unallocated=50.9M(25%)
Writable regions: Total=114.7M written=3612K(3%) resident=21.6M(19%) swapped_out=0K(0%) unallocated=93.2M(81%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 580K
CG image 256K
CG shared images 1184K
CoreImage 4K
CoreServices 1156K
MALLOC 82.8M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=251 44K
OpenCL 8K
STACK GUARD 56.0M
Stack 13.6M
VM_ALLOCATE 16.1M
__DATA 17.9M
__IMAGE 528K
__LINKEDIT 53.3M
__TEXT 150.0M
__UNICODE 544K
mapped file 35.4M
shared memory 308K
=========== =======
TOTAL 429.7M
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.69f3
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3I tried that but it wouldn't allow me too so I just used my time machine back up from my snow leopard and it cleared everything up. I'm contiplating whether or not I want to go back to mountain lion. But thank you for your help, I appreciate it.
-
Videos take a long time to open after the last quicktime update
Hey guys
Since I've downloaded the latest quicktime update videos are taking a very long time to open. They used to open instantly and now they take about 40 seconds (negligable difference if quicktime is already open or not).
This is with a Powermac G4 1.25Ghz with 2GB RAM running 10.4.10 and all latest updates.
Any suggestions on how to fix this?I'd suggest tracing system activity when this long runtime issue occurs, so you could know where this time is spent (db access ? etc) ... a plain SM50 call in parallel could do the trick if runtime is long enough !
Chris -
Quicktime update fixes arrange
when expanding the arrange the playhead didn't stay at the same place.
i was working and in the meantime updating quicktime, after the restart the problem that is around since logic 8 is fixed.
now the playhead stays where it belongs.
great!!that is freakin hilarious man,
actually after running updates on my machine, it shows as a macpro quad core with 3 TB hd space, and I noticed a emergence of Apogee Symphony rack in the corner of my room
just kiddin with you guys, I hope that you are right, but I doubt that the quicktime update has anything to do with anything.
cheers
Dave -
After installing the latest itunes/quicktime update I can no longer acces the itunes store nad my iphone does not complete syncing. What can I do to fix this? I have tried uninstalling and reinstalling itunes. I have uninstalled and reinstalled windows updates. I have checked the firewall settings. what else?
The problem is with version 10.4.1. I had to reload 10.3 to get it to work. The recommendation from a previous poster worked for me. Here was their list of steps:
Go to Control Panel>Programs>Uninstall
2. Uninstall the following Apple programs in the following order:
a. iTunes
b. QuickTime
c. Apple Software Update
d. Apple Mobile Devices Support
e. Bonjour
f. Apple Appllcation Support
3. Reboot PC
4. Find, Download and Install iTunes 10.3 (you can find it at FileHippo.com)
If you start iTunes now you will get an error message saying that the current iTunes library was created by a newer version of iTunes. To correct this:
5. Go to your Music>iTunes folder and delete the "iTunes Library.itl" database file
6. Within this iTunes folder find and open the "Previous iTunes Libraries" folder and locate the most recently dated "iTunes Library (date).itl" database file.
7. Copy and Paste this file back into the iTunes folder
8. Rename this "iTunes Library (date).itl" file by removing the date. It should say "iTunes Library.itl"
9. Reboot PC -
"Software Update" crashes upon download
Last week I was given a new Mac mini as a gift; I upgraded the memory to 2G; did Target Disk transfer from my old G4, then started using it (didn't use it before the memory or the transfer).
Software Update crashes at the point when the download has just started, every time, even with individual small downloads. Other symptoms: Safari crashes upon start-up, any Widgets that look up info crash when they go get data. Firefox works but crashes accessing some video, same with Explorer.
I have manually downloaded and upgraded to OSX 10.4.9. System can't recognize/mount the .dng download file to upgrade to 10.4.10 (I manually downloaded the Combo Intel). Java is 10.4.2, but when I try to install Java 10.4 Release 5, it tells me to upgrade to the previous version first (which is already installed).
I suspect this is a Java and downloading glitch. Does Software Update rely on Java? Any ideas? I've searched the message boards for this problem, but haven't found anyone else with this problem.
Many thanks in advance for any suggestions.MarkinArlington wrote:
Thank you for your reply. I used the Setup Assistant to migrate from my G4.
That's probably the cause of your issues. Apparently, the Setup Assitant will sometimes migrate (PowerPC-specific) system files over to Intel-based Macs (causing many odd problems), so using it to migrate from a PPC to an Intel Mac isn't recommended.
Unfortunately, you will have to re-install Mac OS X to solve your issues (trying to figure out which specific files are causing the issues will probably be too long, with little chance of success); I don't know whether an Archive & Install is enough to fix this, but perhaps someone else knows? Otherwise you could ask in the Mac OS X v10.4 Tiger > Installation & Setup forum. If you need to do an Erase & Install, you will lose all data on your hard drive, so you'll need to create a backup of all your user files first. -
Everytime I open an .m4v in Quicktime, it crashes (same in iTunes players, etc.). Are there any explanations or solutions for this? Here is what the error output gives me:
Problem signature:
Problem Event Name:BEX
Application Name:QuickTimePlayer.exe
Application Version:7.66.71.0
Application Timestamp:4ba1a755
Fault Module Name:QuickTimePlayer.dll
Fault Module Version:7.66.71.0
Fault Module Timestamp:4ba1a74a
Exception Offset:00005b6d
Exception Code:c0000409
Exception Data:00000000
OS Version:6.0.6001.2.1.0.768.3
Locale ID:1033
Additional Information 1:668b
Additional Information 2:2d2790fb9e4d62c050541d0586dcec57
Additional Information 3:6de9
Additional Information 4:60406521fb0030c3efc0698288adada4No, they launch fine. It's only when I try to play or load a .m4v file that they crash.
When trying to play on iTunes, I get this feedback:
Problem signature:
Problem Event Name:APPCRASH
Application Name:iTunes.exe
Application Version:9.0.0.70
Application Timestamp:4aa72598
Fault Module Name:QuickTime.qts
Fault Module Version: 7.66.71.0
Fault Module Timestamp:4ba1b0eb
Exception Code:c0000005
Exception Offset:002ab53e
OS Version:6.0.6001.2.1.0.768.3
Locale ID:1033
Additional Information 1:fd00
Additional Information 2:ea6f5fe8924aaa756324d57f87834160
Additional Information 3:fd00
Additional Information 4:ea6f5fe8924aaa756324d57f87834160
Message was edited by: Fuinir -
After recent QuickTime updates fcp and QuickTime will not open .mov files captured on my FS-H200. I put this onthe quick time thread and they sent me here.
and NEVER do a software update unless you've got a clone of your startup drive so you can restore your system to it's working state if something goes wrong.
https://discussions.apple.com/docs/DOC-2494 -
OS9 Quicktime update 4.1.2 error-- Pro Tools 5.1.1
I have a Pro Tools optimized OS9 G4 graphite (?) mac
When I try to open Pro Tools LE, I get an error message:
can not be opened because "Soundlib--SoundConverterFillBuffer" could not be found.
After googling this error message, on an Avid Forum, I found that it refers to a Quicktime 4.1.2 update that must be made before Pro Tools LE 5.1.1 can run on OS9:
http://duc.avid.com/showthread.php?t=23094
Ok, so, I downloaded the Quicktime update onto my MacBook laptop USB-stick, then tried to install on my OS9 G4-- but to no avail-- when trying to install, I get the following error message:
"Quicktime Installer" could not be opened because an error type -39 occurred.
I'm not finding anything useful on Google in regard to this "error type -39"
I'd be eternally grateful if anyone here has any ideas on what I might try to remedy the above problems.
A "friend" gave me this G4 to use for a inexpensive recording device-- he told me "it worked." Maybe he was wrong, or didnt wanna admit that it had this problem (?) Or maybe its something simple that anyone familiar with OS9 would know about-- I've never worked much on one of these os9 macs...That error is often caused by Stuffit Expander intruding where it should not, particularly when the download is in a .smi (self-mounting image) format, a format generated by Apple's Disk Copy. Stuffit Expander has ShrinkWrap technology built-in, which allows it to mount some kinds of disk images - but not .smi ones. Yet ShrinkWrap tries to - hence the error message.
The solution - double-click Stuffit Expander, and open its Preferences (under the File menu). Select "Disk Images" from the list on the left, then turn off (uncheck) "Mount Disk Images". Quit Stuffit Expander. -
File vault home folder becomes ejectable after QuickTime update
I have two user personalities on my Mac - an administrator and a normal user.
The normal user has an encrypted home directory using FileVault.
I just installed Apple's 9/9/08 QuickTime update and the updater seems to have destroyed a few things. I ran the update from inside the user personality, typing in the admin password.
After the restart, my home folder is now ejectable. That was the first curious sign.
Also, no browser other than Safari works any more. I also have Camino and Firefox on this machine and both can no longer be started. This seems to be related to the QuickTime updater and I assume it is related to running the updater from a non-admin account...
So how do I get my system back to normal? It is very puzzling and potentially dangerous having the "eject" button next to your home directory....
Michaellooks like you have a number of problems. the best would be to restore your system from a backup to a point before the update. if you don't have a backup you should first of all start backing up. no idea what's wrong with your browsers but for the filevault I would first restart and see if the problem remains. if it does I would try turning filevault off/on. You need quite a bit of free space to do it - at least as much as your home directory holds and then some.
Message was edited by: V.K. -
Update crashes, .dmg files don't work, etc
OK... So I've cleared up a significant amount of memory, roughly 10GB. I've run Disk Utility a few times and still having problems.
Software Update Crashes and reads:
Date/Time: 2006-09-25 09:55:33.350 -0700
OS Version: 10.4.7 (Build 8J135)
Report Version: 4
Command: Software Update
Path: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
Parent: WindowServer [74]
Version: 2.0.3 (2.0.4)
Build Version: 197
Project Name: SoftwareUpdate
Source Version: 1350000
PID: 305
Thread: Unknown
Link (dyld) error:
Symbol not found: __ZN3KJS9ObjectImpC2Eb
Referenced from: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
Model: PowerBook5,4, BootROM 4.8.6f0, 1 processors, PowerPC G4 (1.1), 1.33 GHz, 1 GB
Graphics: ATI Mobility Radeon 9700, ATY,RV360M11, AGP, 64 MB
Memory Module: SODIMM0/J25LOWER, 512 MB, DDR SDRAM, PC2700U-25330
Memory Module: SODIMM1/J25UPPER, 512 MB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 404.2 (3.90.34.0.p16)
Modem: Jump, , V.92, Version 1.0,
Bluetooth: Version 1.7.3f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
Parallel ATA Device: MATSHITACD-RW CW-8123,
Parallel ATA Device: TOSHIBA MK6025GAS, 55.89 GB
USB Device: iPod, Apple, Up to 480 Mb/sec, 500 mA
USB Device: Bluetooth HCI, , Up to 12 Mb/sec, 500 mA
USB Device: USB Device, , Up to 12 Mb/sec, 500 mA
Safari crashes and reads:
Date/Time: 2006-09-25 09:56:06.845 -0700
OS Version: 10.4.7 (Build 8J135)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [74]
Version: 2.0.4 (419.3)
Build Version: 1
Project Name: WebBrowser
Source Version: 4190300
PID: 313
Thread: Unknown
Link (dyld) error:
Symbol not found: __ZN3KJS9ObjectImpC2Eb
Referenced from: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
Model: PowerBook5,4, BootROM 4.8.6f0, 1 processors, PowerPC G4 (1.1), 1.33 GHz, 1 GB
Graphics: ATI Mobility Radeon 9700, ATY,RV360M11, AGP, 64 MB
Memory Module: SODIMM0/J25LOWER, 512 MB, DDR SDRAM, PC2700U-25330
Memory Module: SODIMM1/J25UPPER, 512 MB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 404.2 (3.90.34.0.p16)
Modem: Jump, , V.92, Version 1.0,
Bluetooth: Version 1.7.3f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
Parallel ATA Device: MATSHITACD-RW CW-8123,
Parallel ATA Device: TOSHIBA MK6025GAS, 55.89 GB
USB Device: iPod, Apple, Up to 480 Mb/sec, 500 mA
USB Device: Bluetooth HCI, , Up to 12 Mb/sec, 500 mA
USB Device: USB Device, , Up to 12 Mb/sec, 500 mA
To top it all off, I can open an Internet Explorer Browser, attempt to download updates, or programs for reinstallation but when I try and open the .dmg files it tells me that the device not cofigured.
I have NO external drives hooked up. I AM connected to power.
Any help?You seem to have found the thread that is used for this:
http://forums.adobe.com/message/5744088#5744088
Closing this one for now.
thanks,
Ignacio
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