QuickTime updates resetting TIF associations to PictureViewer

My clients work with scanned docuements that are multi-page TIF files both at work and at home. This week's security updates to QuickTime reset the TIF association under Windows XP from Microsoft Office Document Imaging to QuickTime PictureViewer on many of the computers AGAIN! PictureViewer does support the display of single page TIF files within Internet Explorer, but DOES NOT support multi-page TIF files. Here are my requests to Apple:
1. Respect the existing MIME setting for TIF files and do not reset to PictureViewer
2. Explicitly warn users when changing the TIF association that they will loose the ability to view muli-page TIF files
3. If a multi-page TIF file is opened in PictureViewer, warn users that additional pages cannot be shown.
4. Upgrade PictureViewer 7.4.1 on Windows to allow the display of multi-page TIF files.
5. Add these enhancements to the Macintosh version of PictureViewer as well
I have run the installation on 4 computers myself and reproduced the problem 2 times. In all 4 cases I answered "No" to the prompt "Some of the file types associated with QuickTime applications are currently associated with other applications. Should I restore these file type associations to QuickTime?".

I used this link for tiff http://www.nrl.navy.mil/content.php?P=IMAGES
QT was opening the tiff files. When going into the QT control panel Browser>Mime settings>Images-Still image files I was able to uncheck tiff, which held. I was also able to uncheck all the file types under File Types tab(Images-Still image files) in the QT control panel. However the preference would not hold. Went into Start>Set Program Access and Defaults that also was of no help.
The only way I was able to get QT to release the tiff's from the website I posted was to go into the Folder Options control panel for File Types and change the tif & tiff from QT picture viewer to windows picture and fax viewer.
So not sure why the QT control panel will not respond, there are other file types in the Folder options control panel on this computer other than tiff's that are still associated to QT, but didn't try changing them, perhaps that needs to be done?
Good post I didn't realize this before reading your post, if I come across anything further I'll post back.

Similar Messages

QuickTime Updates Steal File Associations

Today, QuickTime wanted to install updates to itself ... so I clicked "Sure, go ahead". And then I noticed that files which had previously been associated with Winamp were now associated with QuickTime. In other words, QuyickTime hijacked my file associations!
So, I ran QuickTime, to find out where to report his antisocial behavior. And right off the bat, it asked me whether it would be OK for QuickTime to reclaim all of the file associations it wanted. A little bit late to be asking, I thought. I said no.
This forum seems to be the only place to tell anybody anything. So ... how do I prevent this? (Other than deleting QuickTime forever?) HOW do I complain to Apple so they can fix this bug?
Thanks.
HomeBuilt Windows XP Pro

I used this link for tiff http://www.nrl.navy.mil/content.php?P=IMAGES
QT was opening the tiff files. When going into the QT control panel Browser>Mime settings>Images-Still image files I was able to uncheck tiff, which held. I was also able to uncheck all the file types under File Types tab(Images-Still image files) in the QT control panel. However the preference would not hold. Went into Start>Set Program Access and Defaults that also was of no help.
The only way I was able to get QT to release the tiff's from the website I posted was to go into the Folder Options control panel for File Types and change the tif & tiff from QT picture viewer to windows picture and fax viewer.
So not sure why the QT control panel will not respond, there are other file types in the Folder options control panel on this computer other than tiff's that are still associated to QT, but didn't try changing them, perhaps that needs to be done?
Good post I didn't realize this before reading your post, if I come across anything further I'll post back.

Loginwindow (Not Responding) after iTunes & Quicktime update

In order to activate my new iPhone this morning I needed to upgrade to iTunes 7.5 and the corresponding Quicktime update. After a reboot and logging in I was presented with the desktop, the dock and a spinning beachball . . . which still hadn't gone away after 10 minutes.
After a while I tried a few things and noticed that the dock was working, until I ctrl clicked on the finder icon that is. After that the dock froze and I rebooted with a long power button press. After logging again I had the same problem, desktop, working dock and spinning beachball.
This time I hit one of my dock stacks and launched the Activity Monitor, only to discover that a process called 'loginwindow' was Not Responding. On force quitting this everything went away and I was back to the login prompt. I logged in again and found the same thing - I can use all the applications I can get to through the dock but have no finder . . .
Any ideas?? HELP!!

OK, here's /var/log/system.log from boot. Are the following two lines significant??
Nov 10 21:40:43 Macintosh com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[119]): Exited: Terminated
Nov 10 21:40:43 Macintosh com.apple.launchctl.Aqua[131]: launchctl: Couldn't stat("/etc/machinit_peruser.d"): No such file or directory
Nov 10 21:39:57 localhost kernel[0]: Darwin Kernel Version 9.0.0: Tue Oct 9 21:37:58 PDT 2007; root:xnu-1228~1/RELEASE_PPC
Nov 10 21:39:47 localhost com.apple.launchctl.System[2]: /dev/disk0s3 on / (hfs, local, journaled)
Nov 10 21:39:49 localhost com.apple.launchctl.System[2]: launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
Nov 10 21:39:49 localhost com.apple.launchd[1] (org.cups.cupsd): Unknown key: SHAuthorizationRight
Nov 10 21:39:49 localhost com.apple.launchd[1] (org.ntp.ntpd): Unknown key: SHAuthorizationRight
Nov 10 21:39:54 localhost fseventsd[31]: event logs in /.fseventsd out of sync with volume. destroying old logs. (19369 21 20061)
Nov 10 21:39:58 localhost kernel[0]: standard timeslicing quantum is 10000 us
Nov 10 21:39:54 localhost fseventsd[31]: log dir: /.fseventsd getting new uuid: C00E1A09-A514-48BA-A79D-C46786E0EE9E
Nov 10 21:39:58 localhost kernel[0]: vmpagebootstrap: 380993 free pages and 12223 wired pages
Nov 10 21:39:58 localhost kernel[0]: migtable_maxdispl = 79
Nov 10 21:39:58 localhost kernel[0]: 105 prelinked modules
Nov 10 21:39:58 localhost kernel[0]: Loading security extension com.apple.security.TMSafetyNet
Nov 10 21:39:58 localhost kernel[0]: calling mpopolicyinit for TMSafetyNet
Nov 10 21:39:58 localhost kernel[0]: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
Nov 10 21:39:58 localhost kernel[0]: Loading security extension com.apple.nke.applicationfirewall
Nov 10 21:39:58 localhost kernel[0]: Loading security extension com.apple.security.seatbelt
Nov 10 21:39:58 localhost kernel[0]: calling mpopolicyinit for mb
Nov 10 21:39:58 localhost kernel[0]: Seatbelt MACF policy initialized
Nov 10 21:39:58 localhost kernel[0]: Security policy loaded: Seatbelt Policy (mb)
Nov 10 21:39:58 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
Nov 10 21:39:58 localhost kernel[0]: The Regents of the University of California. All rights reserved.
Nov 10 21:39:58 localhost kernel[0]: MAC Framework successfully initialized
Nov 10 21:39:58 localhost kernel[0]: using 7864 buffer headers and 4096 cluster IO buffer headers
Nov 10 21:39:58 localhost kernel[0]: IOPCCard info: Intel PCIC probe: TI 1510 rev 00
Nov 10 21:39:58 localhost kernel[0]: FireWire (OHCI) Apple ID 31 built-in now active, GUID 001124fffe75e670; max speed s800.
Nov 10 21:39:58 localhost kernel[0]: mbinit: done
Nov 10 21:39:58 localhost kernel[0]: Security auditing service present
Nov 10 21:39:58 localhost kernel[0]: BSM auditing present
Nov 10 21:39:58 localhost kernel[0]: rooting via boot-uuid from /chosen: BAD0DFF0-4023-381B-8C51-E904679A62CC
Nov 10 21:39:58 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
Nov 10 21:39:58 localhost kernel[0]: Got boot device = IOService:/MacRISC2PE/pci@f4000000/AppleMacRiscPCI/ata-6@D/AppleKauaiATA/ATADev iceNub@0/AppleATADiskDriver/IOATABlockStorageDevice/IOBlockStorageDriver/ST91008 23A ST9100823A/IOApplePartitionScheme/Untitled@3
Nov 10 21:39:58 localhost kernel[0]: BSD root: disk0s3, major 14, minor 2
Nov 10 21:39:58 localhost kernel[0]: jnl: unknown-dev: replay_journal: from: 6728192 to: 4701696 (joffset 0x8601000)
Nov 10 21:39:58 localhost kernel[0]: CSRHIDTransitionDriver::start []
Nov 10 21:39:58 localhost kernel[0]: CSRHIDTransitionDriver::switchToHCIMode legacy
Nov 10 21:39:58 localhost kernel[0]: USBF: 22.539 CSRHIDTransitionDriver[0x2a10f00](IOUSBCompositeDevice) GetFullConfigDescriptor(0) returned NULL
Nov 10 21:39:58 localhost kernel[0]: CSRHIDTransitionDriver... done
Nov 10 21:39:58 localhost kernel[0]: E:[AppleUSBBluetoothHCIController][FindInterfaces] mInt0InterruptMaxPacketSize = 16
Nov 10 21:39:58 localhost kernel[0]: jnl: unknown-dev: journal replay done.
Nov 10 21:39:58 localhost kernel[0]: HFS: Removed 5 orphaned unlinked files or directories
Nov 10 21:39:58 localhost kernel[0]: Jettisoning kernel linker.
Nov 10 21:39:58 localhost rpc.statd[22]: statd.notify - no notifications needed
Nov 10 21:39:59 localhost bootlog[39]: BOOT_TIME: 1194730773 0
Nov 10 21:40:00 localhost kernel[0]: Resetting IOCatalogue.
Nov 10 21:40:00 localhost kextd[12]: 0 cached, 423 uncached personalities to catalog
Nov 10 21:40:08 localhost DirectoryService[35]: Launched version 5.0 (v514)
Nov 10 21:40:08 localhost /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[27]: Login Window Application Started
Nov 10 21:40:08 localhost DirectoryService[35]: WARNING - dsTouch: file was asked to be opened </Library/Preferences/DirectoryService/.DSIsRunning>: (File exists)
Nov 10 21:40:09 localhost kernel[0]: UniNEnet: Ethernet address 00:11:24:75:e6:70
Nov 10 21:40:09 localhost blued[50]: Apple Bluetooth daemon started.
Nov 10 21:40:11 localhost /usr/sbin/ocspd[55]: starting
Nov 10 21:40:11 localhost ifcstart[29]: 3891612: (CGSLookupServerRootPort) Untrusted apps are not allowed to connect to or launch Window Server before login.
Nov 10 21:40:11 localhost com.apple.IFCStart[29]: Sat Nov 10 21:40:11 localhost ifcstart[29] <Warning>: 3891612: (CGSLookupServerRootPort) Untrusted apps are not allowed to connect to or launch Window Server before login.
Nov 10 21:40:11 localhost ifcstart[29]: kCGErrorRangeCheck : On-demand launch of the Window Server is allowed for root user only.
Nov 10 21:40:11 localhost com.apple.IFCStart[29]: Sat Nov 10 21:40:11 localhost ifcstart[29] <Error>: kCGErrorRangeCheck : On-demand launch of the Window Server is allowed for root user only.
Nov 10 21:40:11 localhost ifcstart[29]: kCGErrorRangeCheck : Set a breakpoint at CGErrorBreakpoint() to catch errors as they are returned
Nov 10 21:40:11 localhost com.apple.IFCStart[29]: Sat Nov 10 21:40:11 localhost ifcstart[29] <Error>: kCGErrorRangeCheck : Set a breakpoint at CGErrorBreakpoint() to catch errors as they are returned
Nov 10 21:40:11 localhost /usr/libexec/ifcstart[29]: _RegisterApplication(), FAILED TO establish the default connection to the WindowServer, _CGSDefaultConnection() is NULL.
Nov 10 21:40:11 localhost com.apple.IFCStart[29]: _RegisterApplication(), FAILED TO establish the default connection to the WindowServer, _CGSDefaultConnection() is NULL.
Nov 10 21:40:12 localhost mDNSResponder mDNSResponder-161.1 (Oct 11 2007 00:22:27)[26]: starting
Nov 10 21:40:13 localhost mDNSResponder[26]: Adding registration domain jodrell.members.mac.com.
Nov 10 21:40:20 localhost kernel[0]: Matching service count = 0
Nov 10 21:40:21: --- last message repeated 5 times ---
Nov 10 21:40:21 localhost kernel[0]: wl0: Broadcom BCM4320 802.11 Wireless Controller
Nov 10 21:40:21 localhost kernel[0]: 4.170.25.8.2
Nov 10 21:40:21 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:11:24:8e:52:78
Nov 10 21:40:21 Macintosh configd[37]: setting hostname to "Macintosh.local"
Nov 10 21:40:22 Macintosh configd[37]: ipconfigd: method requires address and mask
Nov 10 21:40:26 Macintosh kernel[0]: SetCryptoKey T: len 16, idx 0
Nov 10 21:40:26 Macintosh configd[37]: AppleTalk startup
Nov 10 21:40:26 Macintosh kernel[0]: SetCryptoKey R: len 16, idx 1
Nov 10 21:40:27 Macintosh SystemStarter[19]: "/System/Library/StartupItems/NMPCCardOption3gDaemonVF" failed security check: world writable
Nov 10 21:40:27 Macintosh SystemStarter[19]: "/System/Library/StartupItems/NMPCCardOption3gDaemonVF" failed security check: group writable
Nov 10 21:40:27 Macintosh SystemStarter[19]: "/System/Library/StartupItems/NMPCCardOption3gDaemonVF" failed security check: not owned by UID 0
Nov 10 21:40:27 Macintosh com.apple.SystemStarter[19]: Starting MySQL database server
Nov 10 21:40:27 Macintosh com.apple.SystemStarter[19]: Starting Cisco Systems VPN Driver
Nov 10 21:40:27 Macintosh com.apple.SystemStarter[19]: Tuning TCP/IP stack for 2.5G/3G performance
Nov 10 21:40:27 Macintosh com.apple.SystemStarter[19]: kern.ipc.maxsockbuf: 8388608 -> 1048576
Nov 10 21:40:27 Macintosh com.apple.SystemStarter[19]: Starting NMPCCardDaemonVMC
Nov 10 21:40:27 Macintosh com.apple.SystemStarter[19]: Starting NMPPPMonitor
Nov 10 21:40:27 Macintosh com.apple.SystemStarter[19]: net.inet.tcp.slowlink_wsize: 8192 -> 65535
Nov 10 21:40:27 Macintosh com.apple.launchd[1] (0x10c1b0.nohup[102]): Could not setup Mach task special port 9: (os/kern) no access
Nov 10 21:40:27 Macintosh /System/Library/StartupItems/NMPCCardDaemonVMC/NMPCCardDemonVMC[89]: Version 2.1.6 will start in 30 seconds.
Nov 10 21:40:27 Macintosh com.apple.launchd[1] (0x10c1b0.nohup[104]): Could not setup Mach task special port 9: (os/kern) no access
Nov 10 21:40:27 Macintosh com.apple.launchd[1] (0x10c1b0.nohup[112]): Could not setup Mach task special port 9: (os/kern) no access
Nov 10 21:40:28 Macintosh com.apple.SystemStarter[19]: kextload: extension /System/Library/Extensions/CiscoVPN.kext is already loaded
Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : attempting to attach to all available ethernet interfaces.
Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : interface: en1, filter attached.
Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : en1
Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : current MTU for en1 is 1500, saving it.
Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : interface: en0, filter attached.
Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : en0
Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : current MTU for en0 is 1500, saving it.
Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : loading cisco ipsec kernel module.
Nov 10 21:40:32 Macintosh configd[37]: AppleTalk startup complete
Nov 10 21:40:33 Macintosh loginwindow[27]: Login Window Started Security Agent
Nov 10 21:40:36 Macintosh kextd[12]: writing kernel link data to /var/run/mach.sym
Nov 10 21:40:42 Macintosh authorizationhost[124]: MechanismInvoke 0x130e00 retainCount 2
Nov 10 21:40:42 Macintosh SecurityAgent[125]: MechanismInvoke 0x103e40 retainCount 1
Nov 10 21:40:42 Macintosh SecurityAgent[125]: NSSecureTextFieldCell detected a field editor ((null)) that is not a NSTextView subclass designed to work with the cell. Ignoring...
Nov 10 21:40:43 Macintosh SecurityAgent[125]: MechanismDestroy 0x103e40 retainCount 1
Nov 10 21:40:43 Macintosh loginwindow[27]: Login Window - Returned from Security Agent
Nov 10 21:40:43 Macintosh authorizationhost[124]: MechanismDestroy 0x130e00 retainCount 2
Nov 10 21:40:43 Macintosh loginwindow[27]: USER_PROCESS: 27 console
Nov 10 21:40:43 Macintosh com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[119]): Exited: Terminated
Nov 10 21:40:43 Macintosh com.apple.launchctl.Aqua[131]: launchctl: Couldn't stat("/etc/machinit_peruser.d"): No such file or directory
Nov 10 21:40:58 Macintosh /System/Library/StartupItems/NMPCCardDaemonVMC/NMPCCardDemonVMC[89]: Starts...
Nov 10 21:40:58 Macintosh /System/Library/StartupItems/NMPCCardDaemonVMC/NMPCCardDemonVMC[89]: Looking for supported device 'VMC3G pccard'...
Nov 10 21:40:58 Macintosh /System/Library/StartupItems/NMPCCardDaemonVMC/NMPCCardDemonVMC[89]: Looking for supported device 'Fusion Lite Quad pccard'...
Nov 10 21:40:58 Macintosh Dock[139]: _DESCRegisterDockExtraClient failed 268435459
Nov 10 21:40:58 Macintosh /System/Library/StartupItems/NMPCCardDaemonVMC/NMPCCardDemonVMC[89]: Looking for supported device 'Novatel Merlin U740 pccard'...
Nov 10 21:41:00: --- last message repeated 1 time ---
Nov 10 21:40:58 Macintosh /System/Library/StartupItems/NMPCCardDaemonVMC/NMPCCardDemonVMC[89]: Looking for supported device 'Huawei DATA PCCard'...
Nov 10 21:41:10 Macintosh Dock[139]: [QL ERROR] Generator database update takes too long... we will use what we currently have
Nov 10 21:41:58 Macintosh mdworker[147]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
Nov 10 21:42:00 Macintosh mdworker[149]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.

Hi. Ever since I downloaded the last itunes and quicktime update (a week or so ago), I can't access any video podcasts or movies I have stored in itunes. iTunes keeps crashing and telling me I have a quicktime error. Do I uninstall quicktime? or?

Hi . Ever since I downloaded the last itunes and quicktime update ( a week or so ago), I can't access any movies or video podcasts i have store in itunes on my pc (vista). iTunes crashes and my error reports tell me it is a quicktime error. Do i uninstall and reinstall quicktime, or completely uninstall itunes and reinstall it -- if so, what will i lose? Help, please!

Let's try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Videos take a long time to open after the last quicktime update

Hey guys
Since I've downloaded the latest quicktime update videos are taking a very long time to open. They used to open instantly and now they take about 40 seconds (negligable difference if quicktime is already open or not).
This is with a Powermac G4 1.25Ghz with 2GB RAM running 10.4.10 and all latest updates.
Any suggestions on how to fix this?

I'd suggest tracing system activity when this long runtime issue occurs, so you could know where this time is spent (db access ? etc) ... a plain SM50 call in parallel could do the trick if runtime is long enough !
Chris

Quicktime update fixes arrange

when expanding the arrange the playhead didn't stay at the same place.
i was working and in the meantime updating quicktime, after the restart the problem that is around since logic 8 is fixed.
now the playhead stays where it belongs.
great!!

that is freakin hilarious man,
actually after running updates on my machine, it shows as a macpro quad core with 3 TB hd space, and I noticed a emergence of Apogee Symphony rack in the corner of my room
just kiddin with you guys, I hope that you are right, but I doubt that the quicktime update has anything to do with anything.
cheers
Dave

After installing the latest itunes/quicktime update, I can no longer access the itunes store and my iphone does not complete syncing. What can I do to fix this?

After installing the latest itunes/quicktime update I can no longer acces the itunes store nad my iphone does not complete syncing. What can I do to fix this? I have tried uninstalling and reinstalling itunes. I have uninstalled and reinstalled windows updates. I have checked the firewall settings. what else?

The problem is with version 10.4.1. I had to reload 10.3 to get it to work. The recommendation from a previous poster worked for me. Here was their list of steps:
Go to Control Panel>Programs>Uninstall
2. Uninstall the following Apple programs in the following order:
     a. iTunes
     b. QuickTime
     c. Apple Software Update
     d. Apple Mobile Devices Support
     e. Bonjour
     f. Apple Appllcation Support
3. Reboot PC
4. Find, Download and Install iTunes 10.3 (you can find it at FileHippo.com)
If you start iTunes now you will get an error message saying that the current iTunes library was created by a newer version of iTunes. To correct this:
5. Go to your Music>iTunes folder and delete the "iTunes Library.itl" database file
6. Within this iTunes folder find and open the "Previous iTunes Libraries" folder and locate the most recently dated "iTunes Library (date).itl" database file.
7. Copy and Paste this file back into the iTunes folder
8. Rename this "iTunes Library (date).itl" file by removing the date. It should say "iTunes Library.itl"
9. Reboot PC

I have Windows 7 for PC if I view a jpg file I gat the following message - Some of the file types associated with QuickTime applications are currently associated with otherapplications. Should I restore these file type associations to Quicktime. Yes or No

After viewing a jpg file on my Windows 7 PC I get the following message and I don't know how to answer it "Some of thw file types associated with QuickTime applications are currently associated with other applications. Should I restore these file type associations to QuickTime?" Options are " Yes, No or Do not ask to perform yhis check again. QuickTime Control Panel can be used to make subsequent changes."
What shoul I do about this message?

Select no.

After recent QuickTime updates fcp and QuickTime will not open .mov files captured on my FS-H200. Iran

After recent QuickTime updates fcp and QuickTime will not open .mov files captured on my FS-H200. I put this onthe quick time thread and they sent me here.

and NEVER do a software update unless you've got a clone of your startup drive so you can restore your system to it's working state if something goes wrong.
https://discussions.apple.com/docs/DOC-2494

QuickTime Update will not install

Hi All,
I ran software update on my 2.3GHz Mac Book Pro today. The OS security update installed just fine, but the QuickTime 7.4.1, ProKit 4.5 Update, and iTunes 7.6.1 will not install. All i get as an error is: "Sorry, An unexpected error occurred" It seems that this is QuickTime related as it seems to be the common thread among these updates (and the os update went though ok). Current QT is 7.4.0 (92).
I have repaired disk permissions and ran the repair disc function on my OS partition, but i didn't help.
Does anyone have any suggestions?
My computer has Final Cut Studio 2, Adobe CS3 web, AE CS3, among other things.

I'm having a similar, but worse problem. The quicktime update crashed upon install, and now many of my programs don't work.
- Quicktime crashes when I click on it, telling me to update to a new version (more on that problem later)
- Windows Media Player gives me an error saying ""Windows Media Player" could not be launched because of a shared library error: "B<WindowsMediaPlayer><Apple;Carbon;Multimedia><CFMPriv_QuickTime>"
- Internet Explorer does the same shared library error
- World of Warcraft hangs the computer on a black screen when I try to launch it.
So, you might ask, why don't I just install the newest version of QT? I can't. When I try it through Software Update, it gets almost completely done, then says "sorry, an unexpected error has occurred. The installer has been moved to the trash. Please try again from the file."
If I move the installer out of the trash and try to install, it gets to 86% complete, then crashes and says "There was an error installing the software. Please try again."
If I download the installer directly from Apple's QuickTime site (and I'm installing the version for Tiger that is supposed to be good for OS 10.4.9 and above; I have 10.4.11, so in theory I should be good to go), the same error occurs.
So, not only can I not use QuickTime, but it appears as though substantial other portions of my computer are inoperable due to the botched software upgrade.
I, much like the original poster, would be greatly appreciative to hear any suggestions as to how to solve this problem.
Thanks

OS9 Quicktime update 4.1.2 error-- Pro Tools 5.1.1

I have a Pro Tools optimized OS9 G4 graphite (?) mac
When I try to open Pro Tools LE, I get an error message:
can not be opened because "Soundlib--SoundConverterFillBuffer" could not be found.
After googling this error message, on an Avid Forum, I found that it refers to a Quicktime 4.1.2 update that must be made before Pro Tools LE 5.1.1 can run on OS9:
http://duc.avid.com/showthread.php?t=23094
Ok, so, I downloaded the Quicktime update onto my MacBook laptop USB-stick, then tried to install on my OS9 G4-- but to no avail-- when trying to install, I get the following error message:
"Quicktime Installer" could not be opened because an error type -39 occurred.
I'm not finding anything useful on Google in regard to this "error type -39"
I'd be eternally grateful if anyone here has any ideas on what I might try to remedy the above problems.
A "friend" gave me this G4 to use for a inexpensive recording device-- he told me "it worked." Maybe he was wrong, or didnt wanna admit that it had this problem (?) Or maybe its something simple that anyone familiar with OS9 would know about-- I've never worked much on one of these os9 macs...

That error is often caused by Stuffit Expander intruding where it should not, particularly when the download is in a .smi (self-mounting image) format, a format generated by Apple's Disk Copy. Stuffit Expander has ShrinkWrap technology built-in, which allows it to mount some kinds of disk images - but not .smi ones. Yet ShrinkWrap tries to - hence the error message.
The solution - double-click Stuffit Expander, and open its Preferences (under the File menu). Select "Disk Images" from the list on the left, then turn off (uncheck) "Mount Disk Images". Quit Stuffit Expander.

File vault home folder becomes ejectable after QuickTime update

I have two user personalities on my Mac - an administrator and a normal user.
The normal user has an encrypted home directory using FileVault.
I just installed Apple's 9/9/08 QuickTime update and the updater seems to have destroyed a few things. I ran the update from inside the user personality, typing in the admin password.
After the restart, my home folder is now ejectable. That was the first curious sign.
Also, no browser other than Safari works any more. I also have Camino and Firefox on this machine and both can no longer be started. This seems to be related to the QuickTime updater and I assume it is related to running the updater from a non-admin account...
So how do I get my system back to normal? It is very puzzling and potentially dangerous having the "eject" button next to your home directory....
Michael

looks like you have a number of problems. the best would be to restore your system from a backup to a point before the update. if you don't have a backup you should first of all start backing up. no idea what's wrong with your browsers but for the filevault I would first restart and see if the problem remains. if it does I would try turning filevault off/on. You need quite a bit of free space to do it - at least as much as your home directory holds and then some.
Message was edited by: V.K.

After downloading latest quicktime update, itunes store will not load

Has anyone had this same problem after downloading latest quicktime update. iTunes store will not load.

This happened to me today as well post installing the latest version of itunes. I did a search on google for the error and came across a recommendation to :
Note: Start Windows in Safe Mode to complete any of the following steps if you're unable to access Windows normally due to the msvcr80.dll error.
If, and only if, you're receiving the msvcr80.dll is missing error when you open Apple iTunes, do the following: (skip this step if your msvcr80.dll error is occurring with a different program)
Uninstall from Windows the following five programs in this order: iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, and finally Apple Application Support. If you have iCloud, remove it as well.
Uninstalling these programs in Windows is done from an applet in Control Panel called Programs & Features (in Windows 8, 7, or Vista) or Add or Remove Programs (in Windows XP).
Note: Songs and playlists in iTunes will not be removed when you uninstall the iTunes program or any of the other, already-mentioned Apple programs. If you'd still like to back them up, they're usually located in the My Music folder in Windows.
Download the latest version of iTunes from Appleand note the location you're saving it to so you can find it once it's done.
Run the iTunes installation as an administrator. If you're not sure how to do that, see How Do I Open an Elevated Command Prompt? for help. That procedure shows you how to open the Command Prompt program as an administrator, but the steps are essentially the same for anything, including the iTunes installation package you just downloaded.
A general overview of removing and reinstalling iTunes can also be found here on Apple's site but the above procedure seems to work better in this particular situation.

Quicktime Updater should ONLY be used to push updates

From a user standpoint it enrages me that you use the quicktime update application to push the use of iTunes. It is not the role of an update mechanism to push the adoption of other software but purely to distribute updates to existing applications. At the very least there should be an option to never harass me again about iTunes and to only prompt me to update installed applications. Your current practices amount to adware rather than an update mechanism. Put on the other foot, how would Apple react to the idea of MS providing an update mechanism in Office that prompted users to install a mac compatible instance of the Zune software (this is a hypothetical; I realize there is not a OS X zune client)? I don't think that would be seen in a great light by you folks in cuportino.
From a security standpoint, this is a counter productive approach. Subverting your updater as a means to advertise products and push adoption encourages a subset of users to disable the mechanism and resolve to manually apply updates. You are in essence encouraging a subset of your users to actively disable your update mechanism. Considering the regularity that security flaws are found in quicktime this is a dangerous move.
I really believe that quicktime is becoming the real player that was so prevelant several years ago; the nagging, invasive piece of software that ignored basic customer satisfaction in the hopes of strongarming adoption. I used to install quicktime on every machine I used; now it is installed on precisely one machine and only for the purpose of watching movie trailers. As Yahoo offers more and more trailers in WMP friendly format the likely hood that even this one machine will keep quicktime is deminishing. Finding all of the icons I deleted from my desktop, start menu, and quick launch bar restored after an update motivates me all the more.
So at this point I propose Apple decide whether they wish their software to satisfy their customer, or if they would rather just use it as a trojan distribution method to stongarm product adoption. Hopefully it is the former, but at the rate things are going it looks to be the latter and if the anti-customer practice continues I believe you are going to start losing customers. It wasn't WMP that killed real player after all; it was real player.

Thanks Kyn. I was looking through the standard apple contacts area for some sort of feedback mechanism (which is what my post really is) rather than on individual product pages. Since I didn't find any feedback links there, just support links, that is how I ended up here.

Can not download ITINES/QUICKTIME updates

Have an IPOD Suffle 2nd generation that works works great. Everything was fine til I tried to download and Itunes Quicktime update about 2 months ago. Error message said a necessary file was missing. Would not finish the download. Went i went to Itunes half my songs were gone. Intead of a play list I have these blank file folder things. I can not access my playlist. Can not sync my ipod. Can not download more music. All I can do is charge my IPOD.
How do I fix this? I have tried deleting and reinstalling Itunes already to no avail.

sync your phone to itunes and update the software that way. Before you update make sure you BACK UP your phone!! http://support.apple.com/kb/HT1766

QuickTime updates resetting TIF associations to PictureViewer

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