QuickTime vs Shake - problems

Hello.
Yesterday we made the upgrade in our system to version 10.5.7. Onlyone 1 of our 6 computers had a problem importing quicktime to the shake. It send me an error like this: "Quick Time error (-54)" and only appears black video. I check the codecs in shake for DVCPRO HD 1080i 50 and it's there, so i don't understand what's wrong.
It's only with the shake, I tested in the final cut, in motion application and it's fine.
Am I missing something that I don't know?
Thanks

Hi and welcome to Discussions,
there's a seperate Shake Forum http://discussions.apple.com/forum.jspa?forumID=1179 where the Shake-knowers hang out.
Might be better to ask your question there.
Regards
Stefan

Similar Messages

FCP quicktime conversion export problem

issue exporting still image instead of video
FCP quicktime conversion export problem
within the last 2 weeks i have exported from FCP studio 7.0.3 as quicktime conversion, the settings are:
export as QuickTime Conversion:
> Options> quality> set to Best>
Standard Video Compression Settings
Compression Type: H.264
Motion:
Frame Rate: Current fps
Key Frames: Every 24 frames
check Frame Reordering
Compressor:
Quality: Best
Encodeing: Best (Multi-pass)
Data Rate:
Automatic
Filter… none
Size>
Dimensions:
NTSC 720x486 16:9
>ok
Sound: (don't change anything)
Format: Integer (Little Endian)
Sample rate: 48.000kHz
Sample size: 16-bit
Channels: (L R)
>Export
the results i get a odd. - the video exports fine, except for the beginning titles, instead a still frame image from somewhere else in the video occupies that intro, until the first transition- in this case- dip to white, then the rest of the video is fine. the portion of the beginning that does not show are composed of: livetype text credits in V2 - in which i have done a manual opacity fade up and down - so the livetype text fades in, over matte color solid in V1. in the exported video -i do not see any of this, all i see is a seemingly random still from somewhere else in the video. i can however hear the audio as it is supposed be.
cant figure out why this is happening. anybody know?
i think the livetype files are 1920 x 1080.
my FCP sequence is 720 p
this has only recently started happening and doesn't seem to be consistent.
im wondering if it has to do with the live type files, or the white solid?…
or the conversion settings above?

Alistair
Earlybird is exporting H264 ... the Key Frames setting is determining the GOP length. This value should really be determined based on the complexity of the video, to my understanding, the actual frame rate has no bearing on it. If you have very complex fast moving content then a low Key Frame rate is advisable to ensure good image quality (although it will adversely affect the filesize) whereas if you have slow moving or static content (like an interview subject) then a higher Key Frame rate will still produce a good image but at a smaler filesize. The default of 24 should be pretty much fine as a catchall starting point.
Earlybird
Corrupted render files (and render references) can be a pain because FCP will use those files and references in place of the original media when building the export. And so it should as it does't want to waste time re-rendering sections that are apparently already rendered. Unfortuantely, as noted, if the render file has gone bad and/or starts referencing the wrong media then you'll get these wierd flashes of completely unexpeced and unwanted footage showing up where it shouldn't be. When you trash those files then QT / FCP will just go back and re-reference the original media ... so it's usually a worthwhile step to take just in case thats the problem. The worse case scenario is that it only that doesn't work and you spend some time unecessarily re-rendering.
As to why these files go bad? That I don't know. Why do Preferences get corrupted? That I don't know either but it definitely happens :-(
Cheers
Andy

Cmon apple, itunes, quicktime-fix this problem

Does itunes, apple, and quicktime know this problem (buffer overrun/ c++viusal) exists?
I'm guessing by the looks of this discussion board that there are hundreds of viewers that have this problem and 10's of thousands who havn't griped yet.
$900 worth of ipods in my family and they are all rendered useless!!!
Windows XP
Windows XP

That buffer overrun error affects many programs, not just QuickTime and iTunes. Do a search and you'll find that error reported quite commonly. So while I can't say for certain, it may be a problem with your system, not with QT or iTunes per se.
Here are some things to try (collected from other web sites):
First, download and install the Ewido antispyware security suite (you can download a trial version of the program). When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu". Launch ewido. You will need to update Ewido to the latest definition files. On the left hand side of the main screen click update, then click on Start Update. The update will start and a progress bar will show the updates being installed.
Once the updates are installed do the following:
Click on scanner
Click on Complete System Scan and the scan will begin.
While the scan is in progress you will be prompted to clean files, click OK
When it asks if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK.
Once the scan has completed, there will be a button located on the bottom of the screen named Save report
Click Save report. (it may be useful if spyware is detected that cannot be removed)
Save the report .txt file to your desktop.
Then close Ewido and, if it reported any infections, reboot and try iTunes and QuickTime and see if matters have improved..
If that doesn't help or doesn't turn up anything, try this:
Try running Disk Cleanup from System Tools or CCleaner (freeware) to remove unnecesary files. Then run the Disk Defragmenter from System Tools.
Next, click Start then Run and type chkdsk /f (Note the space before /f) and click "OK". This procedure is going to want to run on reboot so go ahead and type Y at the prompt and press "Enter" Reboot your machine. This might take a while depending on what it finds...Do Not interrupt this operation!
When it completes and is back to the desktop, try QuickTime/iTunes and post back with how it is running.
Hope this helps.

QuickTime vs Shake

Hello.
Yesterday we made the upgrade in our system to version 10.5.7. Onlyone 1 of our 6 computers had a problem importing quicktime to the shake.
It's only with the shake, I tested in the final cut, in motion application and it's fine.
Am I missing something that I don't know?
Thanks

Hi and welcome to Discussions,
there's a seperate Shake Forum http://discussions.apple.com/forum.jspa?forumID=1179 where the Shake-knowers hang out.
Might be better to ask your question there.
Regards
Stefan

QuickTime Plugins have problems on Windows 7 (64-bit)

Uninstalling/reinstalling QuickTime did not fix the problem. Still get a script error and no QuickTime ActiveX plugin installed when accessing a web page with the embedded player on Windows 7 Pro 64-bit with Internet Explorer 8 (64-bit).
I did more experiments and found the following: Windows 7 Pro 64-bit comes with two versions of Internet Explorer 8; one is 32-bit and the other is 64-bit. The 32-bit version of Internet Explorer will install the QuickTime ActiveX plugin and load a video; however, the Controller bar at the bottom of the player is just pure black--you can't see the controls. If you click on the right place, it will play the video, but you can't see the control your clicking on. This exact same behavior also occurs in Firefox 32-bit, Chrome 32-bit and Safari 32-bit when running on Window 7 Pro 64-bit: they all exhibit the same problem with their respective QuickTime plugins.
So, there appears to be *two issues*: 1) The QuickTime plugins run impaired in 32-bit browsers running on Window 7 (64-bit); and, 2) The QuickTime ActiveX plugin is incompatible with, and will not install in, the 64-bit Internet Explorer 8 browser running on Windows 7 (64-bit).
If anyone at Apple is paying attention--Please fix this and issue an update to include plugins that work in both 32-bit and 64-bit browsers when running on Windows 7 (64-bit). Thank you.

Apple engineers generally don't read these forums. The best way to get information to them is to use the feedback page:
http://www.apple.com/quicktime/feedback
or open a Developer account (the "Online" program is free) and use Apple's Bug Reporter (this is usually the best way for an issue like this but you may not want to open a Developer account just for this purpose).
Regards.

AE CC and the Rest of Adobe Apps - ProRes Quicktime Render Gamma Problem Back AGAIN

Hi ---
With this version I am back to square one with AE NOT being able to render out correct gamma exporting to PR4444 -
Scenario (And this matter NOT whether I use Color Management or Not)
1) I open a Clip in AE or PPRO (In this case a TIFF Sequence RAW'ed from Lightroom)
2) I switch back and forth between Lightroom and AE and the images are identical in color and gamma
3) I export to PR4444 and open in Quicktime Player or FCPx and the Gamma is off.
4) If I re-import the exported file into AE - AE reads the file with a diff. gamma and the result appears to be identical with source
But it is no good that the result only looks the way it was intended in AE ! --- The poeople on the web are not viewing the movie in AE but with other players.
If i open that same tiff sequence in the quicktime player pro and export to PR4444 the results are 100% identical.
I find it highly frustrating that a company so higly regarded with so amazing software is NOT able to render out an image correctly...
This problem has been around since forever and I find it higly disturbing that this issue has not yet been addressed.
As of now I have no choice that to ditch AE and PPRO.... I WANT the images I work with to look the way they do in the app while color grading... What point is there in CG'ing images to perfection
if adobe cant even render out the results....
As I stated it does NOT matter whether I am color managing or not... Results are lighter in gamma when viewed in anything else than AE or PPRO !!!!!!
The amount to correct back is approx. a gamma of 0.9
BTW --- When in 32 bit how come I cannot set a gamma of 0.905 why is the gamma limited to two digits after the comma... 32 bit has MUCH more to offer !!!!

Thanks Todd,
I have tried those tips before. Unfortunately, I haven't had great success with them in this case.
When I reserve the 16GB of RAM for other apps and RAM preview a comp containing multiple Prores 4444 footage layers, it plays back and retains the cache as expected. However, the 2nd RAM preview of another comp in the same project containing multiple Prores 4444 footage layers stays stuck in "Initializing Background Processes." A check with Activity Monitor usually shows aeselflink processes that are hung up.
This has been my experience until I came upon the work-around of precomping Prores files.
To demonstrate, here's a screen shot of the stuck process with the memory settings I used -
I rebooted the system and tried 2 more times with the same result.
If I simply precomp the Prores 4444 footage layers as demonstrated in the video, I get smooth RAM preview caching and performance. This works even if I allocated less RAM to other applications in the Memory and Multiprocessing preferences (hence the 6GB setting from earlier). With the work-around, AE runs smooth with no hiccups and RAM previews behave as expected.

Unable to install Ae CS6 on my MacBook Pro quickTime dynamic link problem

hello !
Does any one know how to succed in installing Ae CS6 when you meet this problems :
the launching takes a very long time
then I have this message QuickTime is not installed on this computer
I have a single choice in the window : YES…
Then a llong time again…
and this message just before it crashs :
Alert After Effects
<140735255992672> <DynamicLink> <5> /Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
generating crash log
I'd try two time to desinstall and reinstall with AAM
whitout benefit…
a Ae CS5,5 is running perfectly actually on my computer
I have a MacPro whith almost the same configuration and I succeed installing Ae CS6
without desinstalling 5,5 (I have to keep it for any clients with lower configaration)
thank you for your help
Nicolas

clear your adobe.com cookies if you're getting a header error here, http://www.adobe.com/cfusion/tdrc/index.cfm?product=captivate

QuickTime Player export problem

When I save in QuickTime Player (10.0) as Movie everything works fine, but when I select another format, I get an "Export Progress" window, but after that finishes there is no file.
The problem seems similar as reported in this 1 year old thread:
http://discussions.info.apple.com/message.jspa?messageID=10326043
which doesn't have a solution.
Any idea what is going on?

...no problem Michael.But the question exist.Because is not accetable that a professional sw like FCP has these type of problems....if you making an application like Compressor I not understand why the export module inside program itself has these(very evidents....) problems. Question: Final Cut Studio
stand alone has COMPRESSOR inside???
This is like rallenty problems. Everyone tell me :" use rallenty in motion..is very good " Rallenty in Motion has the same identical problems (es : strobing...) that are in FCP (IDENTICAL !!). I use this SW and partially all applications of FCS 2 until 3 months but I have find problems like "banding" that people that use FCP from many many time have never see...is possible this??
It's a great suite but these things are inaccetable...this is my opinion.
silvio bonomi

ITunes/Quicktime removal/ reInstallation problem

iTunes suddently stopped launching day before yesterday and I get a message which explains that "windows data protection" stopped this program from executing. I tried reinstalling iTunes with the same result so I decided to uninstall and reinstall. Uninstallation of iTunes was successful but I could not uninstall Quick Time as is neccessary for a complete new removal/reinstallation. Instead, unintstallation of Quick time starts and proceeds for a while and then "rolls bacK', declaares a "fatal error" and exits. Anyone faced a similar problem? Any known fixes ?

iTunes suddently stopped launching day before yesterday and I get a message which explains that "windows data protection" stopped this program from executing. I tried reinstalling iTunes with the same result so I decided to uninstall and reinstall. Uninstallation of iTunes was successful but I could not uninstall Quick Time as is neccessary for a complete new removal/reinstallation. Instead, unintstallation of Quick time starts and proceeds for a while and then "rolls bacK', declaares a "fatal error" and exits.
Immaculate detail, thanks david.
Taken as a whole, your symptoms suggest that some application (other than QuickTime itself) has stashed old QuickTime componentry in unorthodox locations in your system files. (It can also cause "Fatal error" uninstall trouble for QuickTime.)
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view options on the PC.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

Flash/Java/Quicktime?/Safari Problem

Alright, I have this pretty large problem in my case.
I just updated to QT 7.3 and iTunes 7.5, restarted my computer because of the update.
& went on normally, then when trying to load a site like youtube.com (with its flash videos and other things)
Nothing shows up for things swf/flash/java based.
I then restarted my computer again, but the same problem occurs.
I have repaired disk permissions, but that didnt do anything.
I reinstalled flash and java. and 'Reset' Safari.
So what am I suppose to do now?

I'm having a similar problem ever since I did the 10.4.11 update. If I use the computer after having been in sleep mode all flash content comes up with a quicktime symbol and a question in front of it when using safari 3.0.4 and in firefox nothing comes up. The first time it did this a dialog box popped up and asked if I would like to enable quicktime to play flash. Enabling or disabling doesn't seem to affect the problem, however if I restart the computer everything is fine. I would prefer to be able to put the darn thing to sleep instead of having to restart every time i want to get online. Any help would be greatly appreciated.

Flip4mac/quicktime causes sleep problems

I installed Flip4mac and when i try to watch YouTube the computer spontaneously goes to sleep. I uninstalled and it stopped, but it's caused me so much grief in the past that it started happening when i used quicktime among other things and i had to reinstall my system software.
Does anyone know why this would happen? Is it definitely Flip4mac or is something else going on with my system?
What would cause the computer to just sleep in the middle of multimedia?
I've had hardware checked and cleared of problems twice.

I don't believe there's anything in Flip4Mac code that sends commands to the system like that.
Do you have a "hot" corner set up for screen saver? Maybe there's something goin on there. Do you have a schedule set up for sleep in energy saver?
Try this simple test; create a new user account and head over to youtube. Then playback something and see what happens. If things work without sleeping, then there's something in your primary user account causing the weirdness.

Exporting to mpeg2 using Quicktime compression - render problems

Using FCP Studio 5.1 to export to DVD, FCP keeps asking for file to be rendered even after we have rendered complete movie. There are no green or red bars, so why does FCP not accept this as a full render?
We are exporting using mpeg2 Quicktime compression, not Compressor 2.
Is there a work-round?
Mac G5 Mac OS X (10.4.6)

Glad it worked...
New Discussions ResponsesThe new system for discussions asks that after you mark your question as Answered, you take the time to mark any posts that have aided you with the tag and the post that provided your answer with the tag. This not only gives points to the posters, but points anyone searching for answers to similar problems to the proper posts.
If we use the forums properly they will work well...
Patrick

Quicktime for windows problem. No Audio!

Movie info:
Source: ***.avi
Format: 3ivx D4, 624 x 352, Unknown
MPEG Layer 3, Stereo, 48.000 kHz
Movie FPS 23.98
Playing FPS: 24.40
Data Size: 208.76 MB
Data Rate: 140.26
Current Time: 00:00:04.04
Duration: 00:25:00.00
Normal Size: 624 x 352 pixels
Current Size: 624 x 352 pixels
I know that all information aren't important in this case.
But might aswell write it down.
My problem is that I can't get any audio at all. Video is perfect.. Anyone know what codec to use?
I guess it's VBR bit audio. Not sure though.
Please help me find any codec that might work.. It feels like I have been searching for ages..

Hey
Uninstall Quicktime, then reinstall to the C drive - top directory, NOT the Program Files directory.
It worked for me.
deekaay

Quicktime Player Record Problems - Format Change

Hey all,
This has been driving me up the wall, and haven't been able to figure out what's causing it.
I've been trying to do a simple Quicktime Record of an incoming DV stream.
I've tried this on two different powerbooks, one with 10.4 and one with 10.5. I have the recording prefs set to Device Native and it records DV beautifully. The problem is that it RANDOMLY just stops recording, anywhere between after 15 min to an hour, sometimes but not always... and the error says "the device format has changed", while the video and audio feed are staying exactly the same.
I've also tried this either through a firewire repeater or direct from device to powerbook... same thing.
Any ideas?

QuickTime X can't open some media that uses older codecs. Use QuickTime Player 7.6.6 instead.

Importing quicktime mov but problems!

Have cut/edited a Final cut pro movie and exported to quicktime where I have basically have put my movie playing within a cool image of an apple cinema display - had no problems with this at all.
Then open iDVD 6 on my MBP and simply insert my quicktime movie into my chosen theme. I test it and it all runs great!
But when I go to burn my movie in iDVD, it turns out ok BUT without my cool 'Apple cinema display' image!
Any ideas guys?
as i said, when i test iDVD with all bits i want, it looks fine. Its just after I burn to DVD i have this strange missing image!

Hello Toggles,
where I have basically have put my movie playing within a cool image of an apple cinema display
Not sure if I understand this .... does your movie have the image as a sort of frame/overlay? That would mean your cinema display is only visible on the edges of the movie?
If so you probably ran into trouble with a phenomenon called overscan. Anything within the outer 5% of your frame is going to disappear when viewed on a TV ( e.g. Rolling Credits). Inside this 5% is known as the Action Safe Area and is produced by a TV behaviour called overscan. Anything within the outer 10% of your image area is not displayed as clearly as the part of the image within that border. The "sharp" 80% of your TV monitor is known as the TV Safe area.
To check this in iDVD, choose Advanced > Show TV Safe Area from the menu. This produces a grey overlay in your preview window. Anything within that area is safe, the rest may or may not be displayed depending on how close to the border of the frame it is.
hope this helps
mish

QuickTime vs Shake - problems

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