QuickTIme won't play movie only on just one page!

Good morning all, My Brother has a iWeb site where he shares with me videos of my nephew's on only on just one page the quicktime logo with a question mark shows up and won't play, yet the same page will play on my iPhone. Could anyone guide me through I might be able to fix it? I really want this page to load so I can save the video of my nephew. I've reset the cache, reset safari, repaired permissions. Not sure what to do. I'm nervous about reinstalling quicktime from the Apple site because it doesn't say anything about Quicktime X, also I tried opening the URL in Quicktime Pro, but that didn't work either. It's just this one page that won't load right! Thanks so much for your help!

What is so frustrating to me is I am trying to view a website made and with iWeb09 and the videos in the site hosted by MobileMe are shot with an iPhone3GS! I just can't figure out why the only video's that won't play are from my brothers website. He has tried visiting his own site and they play fine, and it plays fine on my iPhone! Is there some setting somewhere I am missing?
Based on the fact that content plays on your brother's computer, as well as, your iPhone, the most likely source of the problem would be your platform configuration. While I can understand it may not be desireable for the general public to have access to your family's personal web site, knowing the specific compression formats and actual settings used in the uploads is often key to deteriming the specific problem and solution here. And, while the list of players and components provided by Baby Boomer normally handles 96-98% of the content you are likely to encouter, it does not help to identify your individual problem.
Basically it would appear that some component or plug-in on your computer is not functioning or installed properly. Many users who have upgraded to Snow Leopard have reported that some add-on codecs (e.g., the QT MPEG-2 Playback Componet, Perian, etc.) are not properly re-linked to the new OS and have to be re-installed. In a similar manner, if there was a problem during the Snow Leopard installation, the regular system components could be missing or corrupted. By knowing the specific compression formats involved, it might be possible check to ensure that they are/were installed in their proper location and/or test their current servicability within your system. In addition, you may want to download the source files to see if the play correctly locally to determine if the problem is in the codec, your browser, a plug-in that may be needed to support the browser, or some sort of conflict (e.g., common component conflict as described on the Perian site).

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QUICKTIME WON'T PLAY MOVIES???

Does anyone else have the problem with Quicktime 7.4.5 not playing any type of movies (mov/mp4/avi)? Until the latest update for itunes/quicktime I had no problem playing the movies. Now I keep getting "Error -50: An unknown error occurred (name of movie.extension)". Most of my movies were converted from .flv to .mp4 then saved with quicktime to .mov. I used "Replay Converter". Again until today, quicktime had NO problem playing any of these files...now it can't play any of them.
Any suggestions?

For a long time, there was a bug in the conversion of .flv's to .mp4 in the ffmpeg libraries. This caused any app that used ffmpeg to create non-standard .mp4 files. This bug has now been fixed and everything should work as normal. However, those older files that were not created according to the .mp4 standard won't play when they have an .mp4 extension.
On the Mac side, an app to fix these have been released, I don't know about the PC side. Others have noticed that if they change the extension to .3gp, they will play (and they're reported to play in iTunes as well).

Quicktime won't play .mov files recorded on Olympus recorder

I've got an Olympus pocket video recorder. but Quicktime will not play the files recorded on it. I get the error message "The document could not be opened. This media may be damaged."
However, the files play in iTunes if I import them and the preview plays if I select the icon and hit the space bar. But I need to use the Trim facility in Quicktime to do quick trimming on them.
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General
Complete name : /xxxx/xxxx/Desktop/100OLYMP/P3240029.MOV
Format : MPEG-4
Format profile : QuickTime
Codec ID : qt
File size : 296 MiB
Duration : 3mn 3s
Overall bit rate : 13.5 Mbps
Movie name/More : OLYMPUS LINEAR PCM RECORDER
Encoded date : UTC 2014-03-24 11:00:11
Tagged date : UTC 2014-03-24 11:00:11
Origin : Pcm Recorder
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : [email protected]
Format settings, CABAC : No
Format settings, ReFrames : 2 frames
Format settings, GOP : M=1, N=30
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 3mn 3s
Bit rate : 12.0 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 29.970 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.193
Stream size : 262 MiB (89%)
Language : English
Encoded date : UTC 2014-03-24 11:00:11
Tagged date : UTC 2014-03-24 11:00:11
Color primaries : BT.601 NTSC
Transfer characteristics : BT.709
Matrix coefficients : BT.601
Audio
ID : 2
Format : PCM
Format settings, Endianness : Little
Format settings, Sign : Signed
Codec ID : sowt
Duration : 3mn 3s
Source duration : 3mn 3s
Bit rate mode : Constant
Bit rate : 1 411.2 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 44.1 KHz
Bit depth : 16 bits
Stream size : 30.8 MiB (10%)
Source stream size : 30.8 MiB (10%)
Language : English
Encoded date : UTC 2014-03-24 11:00:11
Tagged date : UTC 2014-03-24 11:00:11

Bump, bump. Please can anybody help?

Quicktime won't play movie files

I upgraded my iMac from 10.5._ to 10.6.4 and now my video files won't play on Quicktime 10 by double-clicking. I have to drag them to the Quicktime icon on the dock. How do I set the iMac to play use Quicktime as a player when I double-click?

brianak welcome to the discussion forums- How about if you highlight your file, then command-i, and in this info panel select *open with* QuickTimePlayer and *change all.*
Hope this helps.
Message was edited by: leroydouglas

Quicktime won't play .mov files?

I have the latest Quicktime - Quicktime Player 7. I'm trying to open an HD 720p30 .mov file in Quicktime, but the screen comes up white, seconds later turns black and stays that way. I can hear the audio, just can't see anything.
I'm using a PC, but the files came from a MAC. When I exported the files from the MAC I selected the export for MAC & PC Compatibility. What to do?
Could it be the video card? Do I need a diff. video codec besides H.264?
Please help...

My guess is that you made the file using Final Cut (or have it installed on the Mac). You've got a pretty "raw" file with nearly no compression.
HDV is an editing codec and it isn't available in QuickTime for Windows (or Mac's without FCP).
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Quicktime won't play on Safari on Apple Troubleshoot page. Firefox OK.

When I go here on Safari:
http://www.apple.com/quicktime/troubleshooting/
I do not get a Quicktime Logo. When I go there on FIrefox, I get the logo. I can play the Apple trailers on Safari. I have a problem with some streaming (RTSP) sites elsewhere (on safari not firefox).
I am on 10.6.2 with ALL updates. Safari is 4.0.4 (6531.21.10). Firefox is 3.5.8. I am on a MacPro4,1.
SL won't let me install QT7.
Any ideas on how to debug this?

I reinstalled QT7 from the install disk and rebooted but the problem still occurs.
Above response was to get QT 7 to install -- not to fix QT RTSP which, in my opinion is non-functional at this time under Snow Leopard. Basically, the "logo" you see on the "Troubleshooting" test page is just the animated "buffering" logo. If you want to see what the real spiraling "animated logo" looks like, then view the same test page under Tiger or Leopard OS.
About the only other thing you can currently do is reset the RTSP "transport" settings but this did not fix things on my system:
If you're using QuickTime X on Mac OS X Snow Leopard:
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2. Cut and paste the following command into the command prompt and press the Return key:  qtdefaults reset TransportSettings
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I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?

I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?

I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?
Both the AVI and the MOV file extensions refer to the file container and not the compressed data the file contains. Both are generic file containers in that each may contain any valid combination of audio and/or video data that is compatible with the codec component configuration of the system on which the file was created. On the other hand, whether a file is playback compatible, conversion compatible, and/or edit compatible depends on the data actually contained in the file container. So, you are basically dealing with two separate issues here—the container and what is inside it.
Basically, if you want to make your files ediit compatible with iMovie, you must change your file container to one that is acceptable to iMovie and convert the data to edit compatible audio and/or video compression formats as may be necessary. The best approach is to determine what codecs were actually used to create the original AVI files and add them to your system if possible. In most cases a codec package like Perian can be added to your system's codec component configuration to may the AVI file playable. Once they are playable, in the QT 7 app then they can be chnged or converted to file types and compression formats that can be edited in iMovie. (While Perian handles most codecs commonly used to create AVI files, it does not handle all possibilities and, while the Perian codec package still works under cureent Mac OS versions, its development group has decided to drop further development/support of the package.)
Background: AVI is a file container originally developed by Microsoft back in 1992 but for which official support was discontinued about 11 years. Despite its limitations, Windows users still tend to use this file based on its open source ease of use and generic nature, thus, making its use so popular that most users are unwilling to switch to more modern but less generic file types. Since some AVI legacy compression formats have never been transcoded for the Mac or use beyond OS 9 or OS X PPC platforms, it is often important to know what specific compression formats are contained in the AVI file to know which codecs to add to your system and which not to add in order to avoid possible codec conflicts.
You can use many different converters to convert AVI files to iMovie edit compatible files. Most third-party apps contain their own buit-in codecs which do not relay on the Mac codec component configuration. Free ones, like HandBrake, usually have limited conversion capabilities while those that have more varied outputs are usually commercial in nature and will cost you additional cash. QT 7 Pro or the free MPEG Streamclip app allow you to access you own system's component configuration and use any available codec component like DV, AIC, MPEG-4, H.264, Photo JPEG, etc.—all of which are iMovie compatible for editing purposes—but only after making the AVI file QT 7 player compatible.
In order to determine what compression formats wewre used in your AVI files you can
1) Try checking the Finder "Info" window,
2) Use the "Inspector", "Media Info", or "Properties" window of any player app that will open the file, or
3) Use a general media utility app like "MediaInfo" to read the file characteristics.

Quicktime won't play my .mov files since I upgraded to Mavericks.

Quicktime won't play my .mov files, even those from an iPhone, since I installed Mavericks. "Tell Me More" doesn't tell me anything about a solution. Any suggestions?

What do I do?
Frankly, if you have deleted the original movie clips from your camera/camcorder and iPhoto, then it sounds as if you are up the proverbial creek without a paddle and there is nothing further that you can do.
Some facts:
For some reason, the movieclips are awful small (13-30 KB).
640 x 480
Codecs: H.264, AAC
While these facts are of little value without file duration information, as you yourself have already noted, the file sizes quoted are extremely small. A typical VGA H.264/AAC file of reasonable quality would normally have a combined total data rate in the 700 to 1,700 Kbps range depending on specific settings, profile, and level of the encoding software and could be even higher or lower depending on the quality levels required. Therefore, it is reasonable to assume that files in the 13 to 30 KB range only contain 104 to 240 Kbs and either have durations measured in fractions of seconds or do not actually contain enough data to be played. (E.g., the video data may be missing or the file is corrupted.) Thus, it is most likely that something was wrong with the workflow used to "export" your files to the external drive and when you ignored the fact that the files were not playing correctly, you closed the door on anything that you could do when you deleted the source files. (I.e., the normal workflow here is to copy the entire iPhoto library to the external drive, switch libraries, confirm the new library is working properly and only then delete the boot drive copy of the iPhoto library.)
OBS: When I try to convert the files into something else (AVI, MP4 whatever) either it comes with an error, nothing happens or the converted file wont open. This happens with various convert-programs.
If the data in the files is missing, then there is nothing to be converted by any application.

MacBook Pro won't play .mov or .wmv files.

Since "upgrading" to Lion my MacBook Pro won't play .mov or .wmv files, all I get is a black screen and the audio. It's so frustrating!!
I've read many other posts all along the same lines and wherever possible I've tried to follow the advice which has been given but nothing works.    I've updated all the drivers I can and I've even reinstalled Lion, nothing makes a difference.
I'm not really looking for any more advice, all I want is someone from Apple to read these posts, realise there is problem and get working on a fix or update.
I had no problems when running Snow Leopard and it would seem, looking at everyone else's problems, that the common issue is Lion.   Seriously, this is one area where Lion is a backwards step.   It should just work (like most things from Apple), but it doesn't.
Personally I believe there is a problem with Lion but from what I've found out from speaking to friends with other Apple kit, this might be a random issue only affecting some people as some have said they've had no problems while others have had the same issues as me.    One guy reinstalled Lion and it resolved the issue for him, I've not been as lucky.
As I say, I'm not really looking for more advice, simply some sort of update from Apple to fix it.   PLEASE!!!

I'm not really looking for any more advice, all I want is someone from Apple to read these posts, realise there is problem and get working on a fix or update... As I say, I'm not really looking for more advice, simply some sort of update from Apple to fix it.   PLEASE!!!
This is a peer-to-peer user forum. Perhaps you would see more action if you and others would file a formal "Bug" report with Apple QuickTime technical people rather than repeatedly reporting a possible problematic problem which may or may not affect others on a random basis. QUICKTIME PRODUCT FEEDBACK
Since you aren't seeking further advice here is what I have observed. Not being a regular WMV file user, I had to create my own sample file to test—a WMV 9 file containing WMV3 compressed video and WMA2 compressed audio. Since I normally use QT 7 as my primary media player, I also stored the WMV data in its partially decompressed form in an MOV file container to avoid pre-playback delays in "classic" player routines and also provide a secondary playback test of MOV wrapped content. These files play as follows using the Flip4Mac component/player support and uncoded URL uploads:
QT 7.6.6 "Open File" - both files play correctly.
QT 7.6.6 "Open URL" - both files play correctly.
QT X.1 "Open File" - WMV file plays correctly. MOV file plays video without audio.
QT X.1 "Open Location" - WMV file appears to open but plays with "black" screen and no audio. MOV file plays video without audio.
VLC "Open File" - WMV plays correctly. MOV file doesn't open,
VLC "Open URL" - WMV file plays correctly. MOV file appears to open but nothing plays.
MPEG Streamclip "Open File" - both files play correctly.
MPEG Streamclip "Open URL" - both files play correctly.
GarageBand - WMV file will not import but MOV file does.
iTunes - WMV file will not import. MOV file container is accepted but as soon as iTuness sees the compression formats, it aborts import.
Safari - WMV file URL auto-downloads and playes in the QT X.1 Player. The MOV file URL opens and plays in Safari.
As you can see from these results the files do play but are subject to many different constrints based on old/new video technology support, independent QT subsets and/or container trapping constraints. In short, individual user results will depend on presence/absence of component support, actual compression formats, file container, application being used, and how the application is being used. Unfortunately, most users here can't or won't provide the prerequisite information or a sample file for independent examination. This makes it next to impossible to give advice in these matters or categorize the specific nature of the problem.
SAMPLE WMV FILE
SAMPLE MOV FILE

Downloaded tv show from itunes and it won't play on my mac, just a black screen

downloaded tv show from itunes and it won't play on my mac, just a black screen

Did you burn the CD as an audio CD?
If not, that's your problem. Otherwise, without more details I can only guess. You might try a different brand of disk, or if you're using CD-RW try CD-R.
Regards.

IMac 2008 OS10.9.1 external dvd won't play movie DVD's

iMac 2008 OS10.9.1 external dvd won't play movie DVD's. Other DVD/CD's are recognized.
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Any help would be greatly appreciated. This is all red because I am ******!

I have discovered, no thanks to Samsung techs, what the problem is, and it might be revealing for others, as well. It seems that DVD Player, which is the app Apple provides in OS x for (naturally) playing videos, doesn't work with external drives if the computer has an internal drive – even when, as in my case, the internal drive is dead.
I have learned, however, of the existence of a couple of alternative, free applications that run video and audio disks with external optical drives, and one of them, at least (VLC), seems to be widely acclaimed. Does anyone know whether bypassing DVD Player could be a bad idea? There were some gripes from one or two reviewers about awkwardness with playing audio DVDs with iTunes, but I'm not sure what they meant when they said that you have to click on individual items in a selection. Would that mean, for example, having to click on each movement of a Mozart trio? That I couldn't play an entire album's contents of another kind of music without clicking on each song?
Getting the internal optical drive replaced would be prohibitive, even if the parts could be obtained, so I guess I'm stuck trying to deal with the external drive I have and finding the best replacement for DVD Player that I can find. The interesting thing is that the drive works beautifully with a MacBook Air I tried it with, so I guess that is because the Air doesn't have an internal drive?
Wouldn't you think that Samsung techs would know all this? The one I spoke to told me to make sure that my system preference for CDs and DVDs was set to open automatically with DVD Player and sent me all kinds of FAQs, plus a way to get an RMA number for a return. Not a word about difficulties with Macs having an existing internal drive. And all after spending a very long time talking with me about what was going on, what the error message was, and so on. I guess the message hasn't gotten to them.
I hope this information will be helpful to someone.

My 3 year old MacBook Pro, with OS 10.7.1, won't play movie DVDs I burned on Panther. Why?

My 3 year old MacBook Pro, with OS 10.7.1, won't play movie DVDs I burned on Panther.
Why?

But to answer your question, you might be able to create a ISO of the DVD and burn that to a new DVD.
Insert your DVD.
Open /Applications/Utilities/Disk Utility.app.
In the left side of the window, select the “DVD”.
Click “New Image” from the Disk Utility toolbar and select where you want to save the temporary image. For “Image Format”, choose “DVD/CD master” and for “Encryption”, choose “none”.
The image extension in the “Save As” box will be .cdr (this is what you want) — click “Save”.
Once the temporary image is created, it will show up on the left side of the Disk Utility window. Select it.
Insert a blank DVD (I prefer Verbatim discs).
Click “Burn” from the Disk Utility toolbar.
Another problem could be that you burned the DVD using a codec that your new machine doesn't have.
Install Perian, VLC and Flip4Mac, that combination will play anything.
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How do i change my quicktime player default back to quicktime 7 as my new quicktime won't play certain formats

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QT won't play .mov files any more

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What format are the videos that don't play.
WMV...Windowa Mwdi Videos you'll need the flip4mac component. Free trail:
http://www.telestream.net/flip4mac-wmv/overview.htm
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http://perian.org/
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http://get.adobe.com/flashplayer/?promoid=DXLUJ
You should download all three and install. Remember to rebuild your Permission after install any or all of the above.

HT3775 Hi...I have the OS X v10.6.8 but my QuickTime is not playing .mov files. How can I fix this?

Hi...I have the OS X v10.6.8 but my QuickTime is not playing .mov files. How can I fix this?

Hi...I have the OS X v10.6.8 but my QuickTime is not playing .mov files. How can I fix this?
Depends of the specific kind of file you are trying to play. MOV refers to the file container. Any data compatible with the system used to create the file can be placed in an MOV file. If you don't have the same codecs available on your computer to play back the file or if your version of the QT player does not expect expect the encoded data to be in an MOV file container, then it cannot/will not play the file. Use the Finder Info window, media player Inspector/Information window, or a dedicated utility to determine what compression formats were used to create the MOV file and then install the required codec(s) if available.

QuickTIme won't play movie only on just one page!

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