Quicktime won't play on Mac but will on windows.  Help.

Hello. I'm trying to help a student who's taking an online class using Course Compass. She is on a Mac using 10.6 and I'm using 10.5. Neither of us can get the videos in the course to work. The Quicktime plug in is getting activated, but nothing plays. Strangely enough, the play just fine on Windows. Here is one of the videos: http://www.mathxl.com/Info/MediaMov.aspx?movurl=http%3a%2f%2fmedia.pearsoncmg.co m%2faw%2fawbittinger_prealgebra_5%2fvideo%2fbpa05_0304e05MSTR.mov
Thanks for any help!

I see a box that says "Show legacy codecs" but when I check it nothing happens.
Believe this setting is to enable named list access of the legacy codecs for encoding purposes -- not playback.
As far as I know, you should have playback access under Leopard without having to do anything more. However, this assumes that you are, in fact, receiving the data stream. BTW: this is an RTS (Real Time Streaming) file, so make sure your streaming/transport protocols are properly set.
As to Snow Leopard, I am still unsure if legacy access is handled solely by the dual 32-/34-bit structure embedded in the OS in conjunction with the QTkit or whether the QT 7.6.3 Player must also be installed. (Since I was a QT Pro user, this was all done automatically for me when I upgraded to Snow Leopard.) As to streaming the file to Snow Leopard, I was unable to get the file to stream at all with either QT X or QT v7.6.3. (I.e., it simply keeps "negotiating" with the server until it is finally timed out.) Since many users have complained of streaming problems on a hit or miss basis, I am, for the nuance, considering this to be a Snow Leopard issue.

Similar Messages

  • Emails won't open on Mac but will on laptop and iPhone. On Mac can see the subject heading but the rest is blank in both preview pane and if I try to open the emai. Can anyone help me?

    emails won't open on Mac but will on laptop and iPhone. On Mac can see the subject heading but the rest is blank in both preview pane and if I try to open the emai. Can anyone help me?

    Back up all data. Rebuild the mailbox.

  • Superdrive won't play burned audio, but will play store ones

    Superdrive in  late  2008 Macbook pro won't play audio from burned cd, but will play store ones
    burned CD will play on other Mac's including late 2011 Macbook pro

    The problem is 2 fold.
    You must use good quality Media. Not bargin basement cheap media. This more than any other thing is a huge problem. I find that using 16X DVD-R Media. This is the most recognised of all media for player, and computer recognition.
    Most users make there biggest mistake by buying cheap media and then can't fiqure out why they have a problem.
    Next It is a Software problem. Apple's media can sometimes be a problem to learn and use and is very limited as to it's capability.
    I find that if you plan on doing a lot of burning you need to have a top of the line software.
    http://www.roxio.com/
    This software comes with several features, This software will burn
    Video TS
    Audio
    Data
    And most importantly has an automatic compression feature, that will compress Video TS folders that are larger than 4.7gb to fit on a standard 4.7gb disc.
    If you plan to do dvd burning here are 3 links that will not only back up what I have stated above, but gives all users a ton of important information.
    http://www.videohelp.com/dvd
    http://www.digitalfaq.com/dvdguides/basics/dvdintro.htm
    http://www.digitalfaq.com/media/dvdmedia.htm

  • Imported Songs Won't Play in iTunes, but will on iPod

    I recently imported many songs from a hard drive into my iTunes library. I then updated my iPod with these additions. The songs play on my iPod but will not play in iTunes, or allow me to create a playlist containing these songs. I get a message saying that "the song _______ could not be used because the original file could not be found."
    When I reconnect the hard drive, the songs play, but when it is disconnected, they won't. I tried to "authorize computer", but that didn't do anything.
    Any suggestions for how to fix this issue?
    Thanks.

    Are you saying you have music on an external drive and it won't play if the drive is not plugged in?
    You are not very clear with your question, but I wonder if you tried to add them to your library on your internal drive. If so take a look at:
    Edit>Preferences>Advanced>General
    Is "Copy files to Itunes Music folder when adding to library" checked? If not the songs would be left on the external drive.
    If this is the case, you could plug in your external drive and then consolidate your library. This will copy ALL files not in your iTunes Music folder into the iTunes Music folder.
    If you intentionally keep some of your music outside the iTunes Music folder you may want to think about the implications before using Consolidate.

  • IWeb audio won't play in Safari, but will in firefox

    I made a website in iWeb '09 but when i visit the site in safari 4 a quicktime logo shows up where the audio (song) should be and doesn't play. But in firefox it works fine, anyone know what's up?

    I had a similar problem, I'll tell you how I solved it.  Understand that I am a newbie at video editing and Premiere Pro.  I shot videos on a DSLR (.mov) and then transferred them to my computer.  I then imported them into Premiere CS6.  The videos played fine, and the sound bars indicated that audio was playing, but there was no sound.  The clips I imported played fine in Windows Media Player.  I did everything suggested on the forums, but to no avail.  Then I thought of something no one else had suggested, and it worked!
    I ordered my Rain Stratus computer already set up with Premiere CS6 installed.  When I opened a new project, it by default chose Black Magic Design presets, since that is the video card I have.  Being a newbie, I just went with that.  But since the video I was importing was not captured by my Black Magic video card, it was the wrong choice.  It took awhile to figure out, but I finally realized I needed to choose Digital SLR as the sequence preset when I created a new project.  Then the audio worked!
    One more thing I had to do, though, before it worked: in PremierePro, go to Edit/Preferences/Audio Hardware.  I had to change the hardware from Black Magic Audio to Premiere Pro WDM Sound, click ASIO settings, choose my speakers, and then check the box marked "device 32-bit playback" (even thought I have a 64-bit computer.)
    I hope that helps someone else from going through the same frustration.

  • My Iphone 4 won't play video's but will play the sound

    Hello everyone,
    A little while ago I started to get trouble when I tried to watch videos on youtube.
    When I click on a video it will start loading and the gray bar that indicates how far the video has loaded will say that the video has loaded but when I press play the video gets very low fps, but the sound of the video works fine.
    I have tried watching youtube on safari but it still has the same problem.
    I also reinstalled the youtube app but again with no success.
    The same problem happens with video's on facebook.
    I have an Iphone 4 with IOS 7.04
    Does anyone have the same problem or knows how to fix it?

    Hi. i faced the exact same problem  i cant even charge my iphone 4s while it is on. The iOS is 6.1
    All this while the iphone 4s works perfectly.
    i) Last week, when i try to charge the phone (using my laptop), i realize that it wont charge.
    ii) i try to clean the iphone charging port, with the idea that may be its too dirty/ dusty at the charging port. When i connect the charger to my iphone, it wont charged.
    iii) Then, instead of connecting the USB cable to my laptop, i try to connect directly to the power plug, but it still wont charge.
    iv) So i thought that may be the problem is the cable it self. So i went to Machines (Authorised Apple Products) and bought a new USB cable, However my iphone still wont charge.
    So at night the battery is fully drained and empty, i try to connect the phone while it is OFF, and in the morning, when i wake up, the phone have been fully charged (100%).
    So i thought the phone is ok now. When i reach at the office and try to charge the phone again, then i realize, my iPhone wont charge while it is on. it will only charge when it is off. i cant even restore it as my iphone cannot be connected to itunes while it is on.
    Anyone having the same problem? Hope you guys can help.
    iPhone 4S, iOS 6.1

  • HP Photosmart C4400 series-Won't scan to Mac, but will Scan to Print

    I just bought the Snow leopard and this is my first time scanning to my computer...it keeps saying the scanner is not initialized or it will say "sorry, scanner could not be initialized. an error has occurred communication with the scanner." I downloaded the HP Printer Drivers reading that it would help but then said "this volume does not meet the requirements for this update" I am using this for my online classes and I need this scanner ASAP. Please help!

    Hiya
    OK, I tried using image capture but I couldn't scan text with it so what I did is go to the HP site and downloaded the new driver. The site is a bit pants but if you select any C4400 series printer, i think (dont quote me) that its the same driver anyway. There is 1 driver for tiger lepoards etc and a new one for 10.6.
    Anyway I uninstalled my old software and installed the latest software, selected printer etc. Worked a treat. While I didn't want the hassle of this, I scanned the pdf in and tried highlighting the text. Preview works bloody brilliantly. This is going to make life very much easier, Preview picks text up just as it says on the tin. For a dsylexic like me, this is priceless!!!

  • Videos won't play in iTouch, but will in iTunes.

    Before I upgraded, I was able to play all my videos (properly formatted of course), on my iTouch. Now with the software upgrade, I am able to play the videos in iTunes, but when I attempt to play them on the iTouch, it says "This movie could no be played. I've deleted videos, then re added them with the same results.

    I am having the exact same problem. I am getting very aggrivated with all the "issues" I have had with my iTouch since getting it. I am considering taking it back to the store.
    Scott, did you get yours to play. Online manuals, etc. say to check the format. I have done that...they are the right type. I'm clueless as to what to do next? Please help!!!

  • Videos won't play in firefox but will in chrome

    Have found the solution to my problem, switched to google chrome end of problem.

    hello, if you just want to leave feedback you can do so at https://input.mozilla.org/feedback ...
    in case you want to troubleshoot the issue in firefox we might need a bit more information of what's going wrong. what happens when you try to play videos - are there any error messages? in addition, could you go to the firefox ''menu ≡ > help ? > troubleshooting information'', copy the contents of that page and paste them here into a reply on the forum? this might give us more of a clue what is going on...

  • .swf won't play when published, but will in DW

    I had posted this a few days ago, any help would be greatful, thanks so much.
    first off, I have looked just  about everywhere else to find this problem and no other solutions have  worked yet.
    here's  the problem
    I have 4 pages
    3 are made from templates and  one isn't
    on the template ones, I have a .swf and when I publish  it, it plays.
    on the non-template homepage, I have a .swf file and  when it is published, it doesn't load at all.
    I have tried many things.
    -  build a new .swf and place it in there
    - rebuild the homepage
    -  make the homepage into a template and then put the flash in
    - and  probably some other things
    the file name is correct, the source name is  correct ( /folder_name/file_name.fla)
    it is correctly in  dreamweaver and when I preview everything works.
    any help  would be greatly appreciated...I really don't want to start over from  the beginning just to see if it works.
    http://gpretak.web.officelive.com
    thanks so much,
    Greg

    Hi
    All your file references are to your local hard drive, change these to reflect your site structure.
    <link href="file:///C|/Documents and Settings/Pretak/Desktop/ron art/site_layout.css" rel="stylesheet" type="text/css">
    <link href="file:///C|/Documents and Settings/Pretak/Desktop/ron art/site_layout_mainpage.css" rel="stylesheet" type="text/css">
    <script src="file:///C|/Documents and Settings/Pretak/Desktop/ron art/Scripts/AC_RunActiveContent.js" type="text/javascript"></script>
    PZ
    www.pziecina.com

  • On my Mac (vers 10.7.5) I use Disk Utilites to burn a DVD. The DVD won't play on the Mac but will play on my Windows PC and on a DVD player. A DVD created on my PC will play on the Mac. Any ideas why this is happening?

    On my Mac (vers 10.7.5) I use Disk Utilites to burn a DVD. The DVD won't play on my Mac but will play on my Windows PC and on a DVD player. A DVD created on my PC will play on the Mac. Any ideas why this is happening?

    I used iDVD to create an IMG file
    You created the video DVD, the IMG file, with iDVD and just burned it with Disk Utility. As Klaus1 pointed out Disk Utility can't create video DVDs.
    OT

  • . mov files playing fine on a Mac, but not on Windows with Quicktime 7.2

    I have a few .mov clips that were created in Final Cut Pro and that I need to use on a Windows PC. They are playing fine in Quicktime 7.2 on my MacBook, but on the Windows machine, the files play only audio, no video. The screen is white.
    I've tried to play these files in the Divx and VCL players, but they don't work there either.
    Is there a reason these files would only work on a Mac?
    --- As an aside, after installing 7.2 on above mentioned PC (running Vista), NONE of the .mov files on my hard drive run properly anymore. They are either jerky or "white". They will play fine in the VLC player. I've reinstalled quicktime; no difference. All these files were working fine in Quicktime before the upgrade.
    Any help is greatly appreciated.
    Cheers, Johannes

    Here's Avids answer:
    Pro50 codecs only work in Macs, so the original files need to be EXPORTED from FCP with a special codec Avid created for Mac.
    So that's that issue solved ... hopefully, let's see after the next export.
    But .mov files are still screwed up on my PC.
    Kirk - I did reboot the machine in SafeMode, reinstalled QT, but nope - version 7.2. still doesn't play any .mov files properly that are stored on my C-drive that previously were just fine.
    Thanks again.

  • I have windows 8.1 and firefox won't play youtube videos but IE will

    I have windows 8.1 and firefox won't play youtube videos but IE will. I have tried reinstalling firefox, flash, java. Resetting firefox don't help, disabled hardware acceleration, protected mode 0 in the mms.cfg file. Nothing will play on youtube in firefox. It says "an error has occured, please try again later". The ads play fine though. Everything plays fine in IE. I have tried different versions of flash also with no luck. I even restored the system to a previous iso image with no luck. Does anyone have a solution?

    It maybe because your javascript is disabled .
    You can check the javascript.enabled pref on the about:config page.
    http://kb.mozillazine.org/about:config
    There are also extensions that can block JavaScript or otherwise interfere.
    https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    Or,
    "Clear the Cache":
    Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
    "Remove Cookies" from sites causing problems:
    Firefox > Preferences > Privacy > Cookies: "Show Cookies"
    Start Firefox in [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Safe Mode] to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
    '''''Do NOT click the Reset button on the Safe Mode start window.'''''
    https://support.mozilla.org/kb/Safe+Mode
    https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    please report us if any problem.

  • TS1389 Have my Mac configured it plays music fine but will not play films ???help

    Have my Mac configured it plays music fine but will not play films ???help

    This computer is not authorized to play film
    If you purchased this content you can open I tunes and authorize this computer to play content.
    But the Mac is already authorized !
    Pass
    Playing from I Tunes

  • I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?

    I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?

    I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?
    Both the AVI and the MOV file extensions refer to the file container and not the compressed data the file contains. Both are generic file containers in that each may contain any valid combination of audio and/or video data that is compatible with the codec component configuration of the system on which the file was created. On the other hand, whether a file is playback compatible, conversion compatible, and/or edit compatible depends on the data actually contained in the file container. So, you are basically dealing with two separate issues here—the container and what is inside it.
    Basically, if you want to make your files ediit compatible with iMovie, you must change your file container to one that is acceptable to iMovie and convert the data to edit compatible audio and/or video compression formats as may be necessary. The best approach is to determine what codecs were actually used to create the original AVI files and add them to your system if possible. In most cases a codec package like Perian can be added to your system's codec component configuration to may the AVI file playable. Once they are playable, in the QT 7 app then they can be chnged or converted to file types and compression formats that can be edited in iMovie. (While Perian handles most codecs commonly used to create AVI files, it does not handle all possibilities and, while the Perian codec package still works under cureent Mac OS versions, its development group has decided to drop further development/support of the package.)
    Background: AVI is a file container originally developed by Microsoft back in 1992 but for which official support was discontinued about 11 years. Despite its limitations, Windows users still tend to use this file based on its open source ease of use and generic nature, thus, making its use so popular that most users are unwilling to switch to more modern but less generic file types. Since some AVI legacy compression formats have never been transcoded for the Mac or use beyond OS 9 or OS X PPC platforms, it is often important to know what specific compression formats are contained in the AVI file to know which codecs to add to your system and which not to add in order to avoid possible codec conflicts.
    You can use many different converters to convert AVI files to iMovie edit compatible files. Most third-party apps contain their own buit-in codecs which do not relay on the Mac codec component configuration. Free ones, like HandBrake, usually have limited conversion capabilities while those that have more varied outputs are usually commercial in nature and will cost you additional cash. QT 7 Pro or the free MPEG Streamclip app allow you to access you own system's component configuration and use any available codec component like DV, AIC, MPEG-4, H.264, Photo JPEG, etc.—all of which are iMovie compatible for editing purposes—but only after making the AVI file QT 7 player compatible.
    In order to determine what compression formats wewre used in your AVI files you can
    1) Try checking the Finder "Info" window,
    2) Use the "Inspector", "Media Info", or "Properties" window of any player app that will open the file, or
    3) Use a general media utility app like "MediaInfo" to read the file characteristics.

Maybe you are looking for

  • Is there anyway to transfer my money on my old Apple ID to my new one? please help (:

    so I made a new Apple ID because i forgot my security question on my old Apple ID. but I had just redeemed an iTunes gift card on my old account and it doesn't let me buy music. so is there anyway to transfer my money on my old Apple ID to my new one

  • Where is original point of Z axis in a stereo vision system?

    Hello, everyone I use LabVIEW Stereo Vision module. After I calibrate my stereo vision system, I want to verify the accuracy of my system. I can get every point`s depth in my picture, but where is my original point of Z axis?  In the newest NI Vision

  • External service management

    hello, i am working for construction industry. This is   regarding unplanned external service procured by client. They get external service from labour contactors for ex: colouring the wall, plastering the wall etc. which are purely unplanned.They ca

  • Communication between servlet & applet

    Hello everybody, Well, I have a problem with my applet/servlet system. I Would like my applet to send some queries to the servlet. However, I don't know how to link the applet with the servlet (the only way I know is to use "openConnection()", but I

  • Changing layer order in iMovie

    Hello everyone I am creating a movie in imovie and am hoping to be able to change the layer order. I have a transparent logo (placed as picture in picture) that I want to sit on top of a text panel (I am using gradient white) It is currently sitting