Quicktime won't play on Safari or Firefox?

Recently I have noticed that I cannot play Quicktime movies from the Apple Movie Trailers website. All I seem to get is a blue Quicktime icon with a white question mark. Or when I try to download a movie trailer from the site it states I have a incorrect url?
The problem seems to have only recently developed? I have managed to play movies in those web browsers previously without any problems. When I play a saved Quicktime movie it plays without any problems. I am using Quicktime 7.6.4.
Looking at the previous discussions I have updated my Quicktime, Flipmac, Perian and Flash applications. Tried moving the QT plugins to my users plugins folders but to no avail?
Not sure what the problem is but it's driving me crazy and I'm sure previously I didn't update any software apart from Firefox? Firefox is 3.5.7 but the applications refuses to work in Safari as well?
Does anyone have any advice? Not sure I want to reinstall any OS X? Though I have heard people that restored their permissions have managed to get it working? Can anyone explain what that does and does it erase apps and files?
Thanks

Though I have heard people that restored their permissions have managed to get it working? Can anyone explain what that does and does it erase apps and files?
Repairing permissions is important, and should always be carried out both before and after any software installation or update.
Go to Disk Utility (this is in your Utilities Folder in your Application folder) and click on the icon of your hard disk (not the one with all the numbers).
In First Aid, click on Repair Permissions.
This only takes a minute or two in Tiger, but much longer in Leopard.
Background information here:
http://docs.info.apple.com/article.html?artnum=25751
and here:
http://docs.info.apple.com/article.html?artnum=302672
An article on troubleshooting Permissions can be found here:
http://support.apple.com/kb/HT2963
By the way, you can ignore any messages about SUID or ACL file permissions, as explained here:
http://support.apple.com/kb/TS1448?viewlocale=en_US
If you were having any serious problems with your Mac you might as well complete the exercise by repairing your hard disk as well. You cannot do this from the same start-up disk. Reboot from your install disk (holding down the C key). Once it opens, select your language, and then go to Disk Utility from the Utilities menu. Select your hard disk as before and click Repair.
Once that is complete reboot again from your usual start-up disk.
More useful reading here:
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
http://support.apple.com/kb/TS1417?viewlocale=en_US
For a full description of how to resolve Disk, Permission and Cache Corruption, you should read this FAQ from the X Lab:
http://www.thexlab.com/faqs/repairprocess.html

Similar Messages

  • Quicktime won't play on Safari on Apple Troubleshoot page. Firefox OK.

    When I go here on Safari:
    http://www.apple.com/quicktime/troubleshooting/
    I do not get a Quicktime Logo. When I go there on FIrefox, I get the logo. I can play the Apple trailers on Safari. I have a problem with some streaming (RTSP) sites elsewhere (on safari not firefox).
    I am on 10.6.2 with ALL updates. Safari is 4.0.4 (6531.21.10). Firefox is 3.5.8. I am on a MacPro4,1.
    SL won't let me install QT7.
    Any ideas on how to debug this?

    I reinstalled QT7 from the install disk and rebooted but the problem still occurs.
    Above response was to get QT 7 to install -- not to fix QT RTSP which, in my opinion is non-functional at this time under Snow Leopard. Basically, the "logo" you see on the "Troubleshooting" test page is just the animated "buffering" logo. If you want to see what the real spiraling "animated logo" looks like, then view the same test page under Tiger or Leopard OS.
    About the only other thing you can currently do is reset the RTSP "transport" settings but this did not fix things on my system:
    If you're using QuickTime X on Mac OS X Snow Leopard:
    1. Quit QuickTime Player if it's running. Open the Terminal application which is located in the Utilities folder.  
    2. Cut and paste the following command into the command prompt and press the Return key: 
qtdefaults reset TransportSettings
    3. You should see the following message displayed in the Terminal window:
"Quicktime has been configured to automatically determine the best protocol and port for streaming."
    4. Quit the Terminal application.

  • Movie won't play in Safari in 10.6, will in FireFox and earlier Mac OS

    I am updating some web pages and I discovered that on my system running 10.6 a QuickTime movie embedded into the page won't play in Safari. The movie plays if the movie's URL is entered, but it won't play in the page, though another movie on another page plays fine. On the same computer the problem movie page works fine in FireFox.
    The HTML is simple...
    <embed src="Round-Robin-224px_200kbs.mov" width="224" height="235" autostart="true" loop="true" controller="false" id="looper" name="looper"></embed>
    The web address of this page is http://www.automaticduck.com/products/
    Any suggestions for getting this movie to play in the page in Safari?

    http://www.pbs.org/wgbh/nova/elegant/media2/eu.mov
    The file was made in 2003 (back when QuickTime Player supported Flash tracks).
    Since QuickTime 7.3.1 support for .swf tracks has been dropped do to security concerns.
    The file will not play in QuickTime X or QuickTime Player 7.3.1, or higher. I viewed it on my Snow Leopard machine using an older copy of QuickTime 6.5.2 (and Rosseta).

  • Videos won't play in Safari. Notice says, "You need to upgrade your Adobe Flash Player to watch this video." I have downloaded it, but no change. All videos play OK in firefox, but I like the controls in Safari better and want to stay with it.

    Videos won't play in Safari. Notice says, "You need to upgrade your Adobe Flash Player to watch this video." I have downloaded it, but no change. All videos play OK in Firefox, but I like the controls in Safari better and want to stay with it.

    Try deleting Flash cookies.
    Flush.app – Flash Cookie Removal Tool For OS X | MacHacks.TV
    If that doesn't help, UNinstall the old Flash plugin first, then reinstall new.
    Troubleshoot Flash Player | Mac OS
    Then restart your Mac.

  • Movies in mobilme gallery won't play in safari on the ipad

    The movies I have put on my MobilMe Gallery won't play in Safari on the iPad. The photo gallery works fine, but the movies gallery does not. I created the movies directly from within Quicktime (Share-> MobilMe gallery). Using Safari on my Mac everything works fine. It's only on the iPad that it fails!
    What is the matter here? And how to solve this?

    Yes, same thing here. I received an email on my iPad with a direct link to a MobileMe gallery movie page. Click on the link and Safari opens just fine, and shows the first image of movie and the text, but no spinning, never loads, can't play.
    I know you're supposed to use the MM Gallery app... but... what about those iPad users who don't have MobileMe, but are just redirected by an email link - they could download it, but wouldn't know that.

  • I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?

    I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?

    I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?
    Both the AVI and the MOV file extensions refer to the file container and not the compressed data the file contains. Both are generic file containers in that each may contain any valid combination of audio and/or video data that is compatible with the codec component configuration of the system on which the file was created. On the other hand, whether a file is playback compatible, conversion compatible, and/or edit compatible depends on the data actually contained in the file container. So, you are basically dealing with two separate issues here—the container and what is inside it.
    Basically, if you want to make your files ediit compatible with iMovie, you must change your file container to one that is acceptable to iMovie and convert the data to edit compatible audio and/or video compression formats as may be necessary. The best approach is to determine what codecs were actually used to create the original AVI files and add them to your system if possible. In most cases a codec package like Perian can be added to your system's codec component configuration to may the AVI file playable. Once they are playable, in the QT 7 app then they can be chnged or converted to file types and compression formats that can be edited in iMovie. (While Perian handles most codecs commonly used to create AVI files, it does not handle all possibilities and, while the Perian codec package still works under cureent Mac OS versions, its development group has decided to drop further development/support of the package.)
    Background: AVI is a file container originally developed by Microsoft back in 1992 but for which official support was discontinued about 11 years. Despite its limitations, Windows users still tend to use this file based on its open source ease of use and generic nature, thus, making its use so popular that most users are unwilling to switch to more modern but less generic file types. Since some AVI legacy compression formats have never been transcoded for the Mac or use beyond OS 9 or OS X PPC platforms, it is often important to know what specific compression formats are contained in the AVI file to know which codecs to add to your system and which not to add in order to avoid possible codec conflicts.
    You can use many different converters to convert AVI files to iMovie edit compatible files. Most third-party apps contain their own buit-in codecs which do not relay on the Mac codec component configuration. Free ones, like HandBrake, usually have limited conversion capabilities while those that have more varied outputs are usually commercial in nature and will cost you additional cash. QT 7 Pro or the free MPEG Streamclip app allow you to access you own system's component configuration and use any available codec component like DV, AIC, MPEG-4, H.264, Photo JPEG, etc.—all of which are iMovie compatible for editing purposes—but only after making the AVI file QT 7 player compatible.
    In order to determine what compression formats wewre used in your AVI files you can
    1) Try checking the Finder "Info" window,
    2) Use the "Inspector", "Media Info", or "Properties" window of any player app that will open the file, or
    3) Use a general media utility app like "MediaInfo" to read the file characteristics.

  • How do i change my quicktime player default back to quicktime 7 as my new quicktime won't play  certain formats

    how do i change my quicktime player default back to quicktime 7 as my new quicktime won't play  certain formats

    Select one of those files, CMD+I, select QT 7 from the Open With list, and then click the Change All button. Repeat for any in the format class you want to change.

  • Embedded audio file won't play in Safari

    I'm trying to plan an embedded audio file in safari, but it just never loads. Similar files on the same page are marked 'Flash 9 is required to listen to audio' - I have listened to these files before without any problems.
    I have Flash 11.5 installed, have tried uninstalling/reinstalling Flash and all the fixes for when YouTube videos won't play in Safari but to no avail.
    Any suggestions?

    You will really need to upload it if you want someone to help you troubleshoot the problem.  It could be any number of reasons.
    If and when you do upload, make sure that you upload the supporting folder that is created when you create a swf on a page.

  • Quicktime won't play my .mov files since I upgraded to Mavericks.

    Quicktime won't play my .mov files, even those from an iPhone, since I installed Mavericks.  "Tell Me More" doesn't tell me anything about a solution.  Any suggestions?

    What do I do?
    Frankly, if you have deleted the original movie clips from your camera/camcorder and iPhoto, then it sounds as if you are up the proverbial creek without a paddle and there is nothing further that you can do.
    Some facts:
    For some reason, the movieclips are awful small (13-30 KB).
    640 x 480
    Codecs: H.264, AAC
    While these facts are of little value without file duration information, as you yourself have already noted, the file sizes quoted are extremely small. A typical VGA H.264/AAC file of reasonable quality would normally have a combined total data rate in the 700 to 1,700 Kbps range depending on specific settings, profile, and level of the encoding software and could be even higher or lower depending on the quality levels required. Therefore, it is reasonable to assume that files in the 13 to 30 KB range only contain 104 to 240 Kbs and either have durations measured in fractions of seconds or do not actually contain enough data to be played. (E.g., the video data may be missing or the file is corrupted.) Thus, it is most likely that something was wrong with the workflow used to "export" your files to the external drive and when you ignored the fact that the files were not playing correctly, you closed the door on anything that you could do when you deleted the source files. (I.e., the normal workflow here is to copy the entire iPhoto library to the external drive, switch libraries, confirm the new library is working properly and only then delete the boot drive copy of the iPhoto library.)
    OBS: When I try to convert the files into something else (AVI, MP4 whatever) either it comes with an error, nothing happens or the converted file wont open. This happens with various convert-programs.
    If the data in the files is missing, then there is nothing to be converted by any application.

  • I have a MAC running Maverick. MP3 sounds will not play in Safari or FireFox, but will play if you download the file locally to the Desktop. How to resolve this?

    I have a MAC running Maverick. MP3 sounds will not play in Safari or FireFox, but will play if you download the file locally to the Desktop. How to resolve this?

    You probably have an internet plugin installed that is preventing the MP3s from playing. I just checked a site with an MP3, and it played, rather than downloaded.
    The internet plugin folders are at:
    /Library/Internet Plug-ins and
    ~/Library/Internet Plug-ins
    (~/Library is hidden by default. Let me know if you don't know how to access it.)
    My internet plugins were all in /Library; there were none in ~/Library.
    Try moving these folders to the desktop (don't delete them), restarting, and then seeing if the MP3s play.
    They it will be trial and error to see which plugin is responsible.

  • Quicktime in iweb page won't play in safari, but does play in firefox

    Some people (but not all) report problems going to this webpage
    http://web.me.com/michael_grenadier/Loudon/TheCharliePooleProject.html
    The quicktime doesn't play, just a quicktime icon.
    I just checked it on my macbookpro and that's what happens, but it loads and plays fine in firefox.
    Any ideas/solutions?

    It's bad design to put more than one movie on a page. Even my local cinema knows that.
    It takes some time, sometimes a lot of time, to load the movies.
    And since you don't provide a link to the page, its hard to tell what the problem might be.

  • Quicktime won't play in Mozilla Firefox

    Hi,
    I recently installed a newer version of Quicktime, 7 I think, and now Quicktime items won't play in my Firefox. They did before I installed the new version, and things load just fine in Internet Explorer, but I really would like it to also work in Firefox.
    I've fiddled with different settings in the Quicktime and my Internet Options, but nothing seems to work. I am by no means good at that sort of thing, so I hope I didn't mess anything up further.
    Any ideas how to get it to work again?
    Thanks so much!

    The settings on firefox were fine. It turns out that I had to change my code from object top embed. That worked and got the video to play in firefox. But ironically now the sound only sometimes works in firefox. If it is not one problem it is another. lol If you have any insight you can share it would be greatly appreciated.
    Thanks man.

  • IWeb audio won't play in Safari, but will in firefox

    I made a website in iWeb '09 but when i visit the site in safari 4 a quicktime logo shows up where the audio (song) should be and doesn't play. But in firefox it works fine, anyone know what's up?

    I had a similar problem, I'll tell you how I solved it.  Understand that I am a newbie at video editing and Premiere Pro.  I shot videos on a DSLR (.mov) and then transferred them to my computer.  I then imported them into Premiere CS6.  The videos played fine, and the sound bars indicated that audio was playing, but there was no sound.  The clips I imported played fine in Windows Media Player.  I did everything suggested on the forums, but to no avail.  Then I thought of something no one else had suggested, and it worked!
    I ordered my Rain Stratus computer already set up with Premiere CS6 installed.  When I opened a new project, it by default chose Black Magic Design presets, since that is the video card I have.  Being a newbie, I just went with that.  But since the video I was importing was not captured by my Black Magic video card, it was the wrong choice.  It took awhile to figure out, but I finally realized I needed to choose Digital SLR as the sequence preset when I created a new project.  Then the audio worked!
    One more thing I had to do, though, before it worked: in PremierePro, go to Edit/Preferences/Audio Hardware.  I had to change the hardware from Black Magic Audio to Premiere Pro WDM Sound, click ASIO settings, choose my speakers, and then check the box marked "device 32-bit playback" (even thought I have a 64-bit computer.)
    I hope that helps someone else from going through the same frustration.

  • Quicktime won't play videos online. ???

    I just downloaded quicktime, and then restarted my computer. But it still won't play videos online. I'm not sure if it is like this for all sites, but i have one site in particular that won't play videos. Any ideas? I have Windows 7 by the way.

    I come across this a lot, actually. I'm tired of having to switch to Firefox in order to view certain quicktimes. Here's a clip that won't play for me:
    http://www.chartoonz.com/index.html
    I can't figure it out because Safari will play quicktimes, even other h264 quicktimes, but then I'll run across an h264 on someone's site and I get the question mark.

  • Flv won't play in safari or opera???

    I am trying to add a video to this site:
    http://www.ld-ink.com/Millennium/index.html
    The video plays in Firefox, IE, and Google Chrome.
    It does not play for me in Safari of Opera.
    Can anyone give me some assistance as to why this is happening? When I preview the page from Dreamweaver in Safari or Opera, it works. When I load it up on the server, and check it on the web in those browsers, it doesn't.
    HELP!
    (PS - there is no sound with this video).
    Thanks,
    PT

    I searched what that was - and the answer is no. I added the video file as follows: Insert>Media>FLV>browse, etc... used the first skin they gave me.
    I have no idea why those two browsers won;t play it, but they don't. I even installed safari on my pc , and it doesn't work, so it's not an issue with my Mac.

Maybe you are looking for

  • No list view in iPad Air calendar?

    In Calendar on the iPad Air, there doesn't seem to be any way to view all your calendar events as a chronological list of events (I.e., "list view"). Can this be true? I've been trying to find it for hours.

  • Chnaging the count of doucments on filtering

    Hi I have this report which I have created which also gives the count of distinct documnets at the top-of page, on filtering that number dosent and wont change as that comes from the internal table , I need to show the count of actual number of docum

  • Problem in preloader when published to HTML.. help..

    i have this application which has a preloader, when i try to publish it in html the preloader automatically sets to 100%, i need play the application first before i can see it load, is there a setting in here which i can set the preloader to run auto

  • CRM 7.0 - Enhancement of Data Sources for interactive Reporting

    Hallo All, I would like to know whether anybody has positive experience with the enhancement of CRM Data Sources for interactive Reporting. I read that the enhancement of Customer fields should be possible (Those Data Sources below the Hierarchy node

  • Sending PDF with a certain character type

    Hi all, 1. After getting the print parameters with the function u2018GET_PRINT_PARAMETERS' CALL FUNCTION 'GET_PRINT_PARAMETERS' EXPORTING DESTINATION = 'N006' *LINE_SIZE = 080 line_count     = 65 IMMEDIATELY = ' ' NO_DIALOG = 'X' IMPORTING OUT_PARAME