Quicktime won't recognize MOV files?

QT won't open MOV files, and gives a -2048 error that says it is not a file it recognizes. I know other people who are able to open the same files fine on their Mac computers, so I don't think it's a problem with the file...

The -2048 error message usually means the file is MPEG-2 format.
QuickTime can't view MPEG-2 without additional software ($20).

Similar Messages

  • My FCP3 won't recognize .mov file

    Hello folks, I had finished a project about a month ago and in order to save my hard drive disk space, I erased all the source footages right after I got the final product made which was the DVD.
    However, now I am trying to produce the different langauge version with the same footages which was exported as .mov file that was used for first project and I tried to import the same .mov files into my FCP3 to work on it but it says "unknown file" error msg.
    I thought that .mov file is the primary recognizable file format for every FCP and why this is happening?
    I paid for translation of the script and everything, if it won't work, I am screwed! please folks help me and I'd really appreciate it!
    THanks

    Well,
    If you exported your movie as a NON-SELFCONTAINED quicktime file, you need to recapture your original footage. FCP can not play a file when the referenced video does not exist.
    cheers,
    x

  • Quicktime won't open Mov files

    Hi there,
    I am trying to get files from work onto my home computer.
    At work, we use Windows and Edius GrassValley (6?) to edit videos. I can convert the files to a Quicktime before I take them home and I've done this several times before.
    But now it won't let me open the files in either Quicktime or iMovie. I'm not certain what I'm doing wrong, I don't believe anything has changed on my computer since the last time I brought home some files.
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    Hello Niebby,
    According to the description of the issue provided looks like some change has been done in your system. Most probably a change in the installed codecs. I would suggest you to check whether the required codecs are installed under the folder "/Library/QuickTime".
    If reinstallation is needed you can check this post "QucikTime Codecs Installation" to get some details about how to proceed.
    --Javier
    'I may receive some form of compensation, financial or otherwise, from my recommendation or link.'

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    Henji,
    have you used a maintainance application lately, that has cleaned some caches? Then check, if you still have the file "com.apple.xpchelper.cache"  in the System Library in the folder "/System/Library/Caches/".
    If this file is missing, that might be the reason that you cannot play or import videos any longer. Then restore it from your backup, if you have a clone of your system.  ALJ posted a link to a copy of this file in another thread: Re: Import video to Aperture library on Mountain Lion
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  • Quicktime won't play .mov files?

    I have the latest Quicktime - Quicktime Player 7. I'm trying to open an HD 720p30 .mov file in Quicktime, but the screen comes up white, seconds later turns black and stays that way. I can hear the audio, just can't see anything.
    I'm using a PC, but the files came from a MAC. When I exported the files from the MAC I selected the export for MAC & PC Compatibility. What to do?
    Could it be the video card? Do I need a diff. video codec besides H.264?
    Please help...

    My guess is that you made the file using Final Cut (or have it installed on the Mac). You've got a pretty "raw" file with nearly no compression.
    HDV is an editing codec and it isn't available in QuickTime for Windows (or Mac's without FCP).
    Use H.264 (and some audio compression, too) to view it on a PC with QuickTime Player.

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    I've got an Olympus pocket video recorder. but Quicktime will not play the files recorded on it. I get the error message "The document could not be opened. This media may be damaged."
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    Codec ID : qt
    File size : 296 MiB
    Duration : 3mn 3s
    Overall bit rate : 13.5 Mbps
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    Encoded date : UTC 2014-03-24 11:00:11
    Tagged date : UTC 2014-03-24 11:00:11
    Origin : Pcm Recorder
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    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : [email protected]
    Format settings, CABAC : No
    Format settings, ReFrames : 2 frames
    Format settings, GOP : M=1, N=30
    Codec ID : avc1
    Codec ID/Info : Advanced Video Coding
    Duration : 3mn 3s
    Bit rate : 12.0 Mbps
    Width : 1 920 pixels
    Height : 1 080 pixels
    Display aspect ratio : 16:9
    Frame rate mode : Constant
    Frame rate : 29.970 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.193
    Stream size : 262 MiB (89%)
    Language : English
    Encoded date : UTC 2014-03-24 11:00:11
    Tagged date : UTC 2014-03-24 11:00:11
    Color primaries : BT.601 NTSC
    Transfer characteristics : BT.709
    Matrix coefficients : BT.601
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    ID : 2
    Format : PCM
    Format settings, Endianness : Little
    Format settings, Sign : Signed
    Codec ID : sowt
    Duration : 3mn 3s
    Source duration : 3mn 3s
    Bit rate mode : Constant
    Bit rate : 1 411.2 Kbps
    Channel(s) : 2 channels
    Channel positions : Front: L R
    Sampling rate : 44.1 KHz
    Bit depth : 16 bits
    Stream size : 30.8 MiB (10%)
    Source stream size : 30.8 MiB (10%)
    Language : English
    Encoded date : UTC 2014-03-24 11:00:11
    Tagged date : UTC 2014-03-24 11:00:11

    Bump, bump. Please can anybody help?

  • Quicktime won´t open .mov files from raid array

    Hi, my Apple Raid died on me.    I managed to recover the files of each disk and moved into external USB drives.
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    You don't have it? Just load it! http://support.apple.com/kb/DL923

  • Quicktime won't open .mov file

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  • Quicktime won´t open .mov files recovered from raid array discs

    Hi, my Apple Raid died on me.    I managed to recover the files of each disk and moved into external USB drives.
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    Thanks
    Mac Pro Early 2009
    Processor  2 x 2.26 GHz Quad-Core Intel Xeon
    Memory  6 GB 1066 MHz DDR3 ECC
    Graphics  NVIDIA GeForce GT 120 512 MB
    Software  OS X 10.8.4 (12E55)
    3TB Raid disk / Apple Pro Raid card
    AJA Kona LHi card
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    OS X Mountain Lion (10.8.4)

    Hello Niebby,
    According to the description of the issue provided looks like some change has been done in your system. Most probably a change in the installed codecs. I would suggest you to check whether the required codecs are installed under the folder "/Library/QuickTime".
    If reinstallation is needed you can check this post "QucikTime Codecs Installation" to get some details about how to proceed.
    --Javier
    'I may receive some form of compensation, financial or otherwise, from my recommendation or link.'

  • Quicktime won't open .mov files anymore

    I have a MacBook Pro with OSX 10.5.8 and Quicktime Player 10.2. Since upgrading to OSX 10.7, I can no longer open most video files I have collected with a .mov extension. These files open fine in Real Player or VLC.  Quicktime, however, won't open it with a message that a required "codec" isn't available. I've noted that some in this situation have found Quicktime Player 7.6.6 in the Utilities folder. I don't have a Quicktime Player in the Utilities folder.

    You don't have it? Just load it! http://support.apple.com/kb/DL923

  • No sound, no slideshow, won't recognize .mov file

    Hi.
    I have a whole string of problems that went from bad to worse... I sent an iPhoto slideshow to iDVD.
    First, I couldn't get changes in font style and size to stay after leaving one menu for another. Every time I returned to a previous menu the default font would be reinstated.
    Next I tried to undo and operation and iDVD disappeared, shut down.
    I got an update for iDVD, Quicktime and others (Aperture, Bluetooth, macbook EFI Firmware) and restarted.
    Then I tried to resend the slideshow from iPhoto to iDVD and got <Can't Find Audio File. Missing File Macintosh HD/Library/Application Support/iDVD/Themes/IDVD7/Audio> Now there is no theme music in the theme menus. MPEG4 icon is there, and menu song title but time reads 00:00 and the volume bar is frozen at min.
    After reading some forums I trashed the .com.apple.iDVD.plist in User/Library/Preferences, repaired disc permissions and then restarted and tried again.
    Now after sending iPhoto slideshow to iDVD I get <Internal iDVD Error During Last Action. This is not a movie.> If I try and drag the movie into a slideshow or movie box I get <Unsupported File Type: Unknown Format> I get the black and yellow striped broken chain icon and still no sound.
    I looked at the console, and found multiples of the following iDVD error messages:
    2/17/10 3:06:04 PM iDVD[15168] Looked for URLs on the pasteboard, but found none.
    2/17/10 4:50:23 PM iDVD[15263] NSExceptionHandler has recorded the following exception:
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    Stack trace: 0x96e19a 0x92c1fe3b 0x910ffdcb 0x910ffe0a 0x9051bad0 0x57a2 0x907cde8f 0x9087cb64 0x9087c869 0x908594ba 0x9007f13d 0x9007e57b 0x9009aecc 0x900cf1e7 0x900f5959 0x900f5914 0x900f582a 0x900d2494 0x900d1e7f 0x900d1cf3 0x90795e67 0x906fcbc2 0x906fbf88 0x906f4f9f 0x906c21d8 0x3ed9 0x362a 0x3551 0x2
    2/17/10 4:50:23 PM [0x0-0x535535].com.apple.iDVD[15263] ##**## Not encoding -> exit(5)
    2/17/10 8:23:17 PM iDVD[387] OLQCImageSequenceProvider: index 0 out of bounds while setting key mediaLayout
    2/17/10 8:23:17 PM iDVD[387] OLQCImageSequenceProvider: index 0 out of bounds while setting key mediaUpdate
    2/17/10 8:41:59 PM iDVD[430] Warning once: This application, or a library it uses, is using NSQuickDrawView, which has been deprecated. Apps should cease use of QuickDraw and move to Quartz.
    Any Ideas?
    Thank you, B.
    p.s. OS X 10.5.8, iPhoto '08 7.1.5, iDVD 7.0.4 and Quicktime Player 7.6.4 if that helps.

    Henji,
    have you used a maintainance application lately, that has cleaned some caches? Then check, if you still have the file "com.apple.xpchelper.cache"  in the System Library in the folder "/System/Library/Caches/".
    If this file is missing, that might be the reason that you cannot play or import videos any longer. Then restore it from your backup, if you have a clone of your system.  ALJ posted a link to a copy of this file in another thread: Re: Import video to Aperture library on Mountain Lion
    Regards
    Léonie

  • Quicktime won't play movie files

    I upgraded my iMac from 10.5._ to 10.6.4 and now my video files won't play on Quicktime 10 by double-clicking. I have to drag them to the Quicktime icon on the dock. How do I set the iMac to play use Quicktime as a player when I double-click?

    brianak welcome to the discussion forums- How about if you highlight your file, then command-i, and in this info panel select *open with* QuickTimePlayer and *change all.*
    Hope this helps.
    Message was edited by: leroydouglas

  • I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?

    I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?

    I recently purchased QuickTime 7 Pro to convert avi files to mov files for editing on Imovie. However, QuickTime won't play the files. How can I get them to play and how can I convert them to mov files?
    Both the AVI and the MOV file extensions refer to the file container and not the compressed data the file contains. Both are generic file containers in that each may contain any valid combination of audio and/or video data that is compatible with the codec component configuration of the system on which the file was created. On the other hand, whether a file is playback compatible, conversion compatible, and/or edit compatible depends on the data actually contained in the file container. So, you are basically dealing with two separate issues here—the container and what is inside it.
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    In order to determine what compression formats wewre used in your AVI files you can
    1) Try checking the Finder "Info" window,
    2) Use the "Inspector", "Media Info", or "Properties" window of any player app that will open the file, or
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  • How do I rectify the issue that AE (CC) won't import mov files on Windows 8.1.  (It's the most current Quicktime).

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  • IPhoto 9.6 Does Not Recognize .MOV files!!! - HELP!

    Hi - After updating iPhoto to 9.6 with Yosemite, iPhoto no longer recognizes .mov files and cannot import them.  What can I do?!?

    Try the fix posted by cghrismartinphd in this topic:
    chrismartinphd
    Sep 20, 2014 9:39 AM
    Re: iphoto won’t import mov video
    in response to léonie
    I just read the thread to which léonie pointed. (Thanks!)
    In System>Library>Caches, I had a file named "com.apple.xpchelper.cache". That file showed a modification date of yesterday -- I don't know what changes this file. Quite likely it was the install of 10.9.5 that I did yesterday.
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