Quicktime won't run movies

I posted this in the iMac forum, but it was pointed out to me that you guys are probably better qualified to help...
A friend sent me some Quicktime movie files to look at and my iMac won't open them. I get audio only, no visuals. They were created in QT 10 and I can only run QT 7.6. I get Apple's (very unhelpful) 'you need additional software to run this movie...' error message but they don't say what I need.
Has anyone found a video viewer out there that will run QT movies? Basically, I think I'm probably screwed, but...
My QT will happily run other stuff, just not this. And it's important...
Grateful for any inights
Thanks
David

Conversion won't work either! Handbrake says it's not a valid file...
Was afraid of that. VLC and HandBrake probably doesn't like the MPEG-2/PCM non-muxed data in the MOV file container. (Both normally expect the data to be in the more common muxed MPEG-2/MP1 layered or MPEG-2/AC3 program/transport stream container.) Basically, iMovie '08/'09/'11 make the content QT edit compatible by expanding the GOP P- and B-Frame MPEG-2 video to all I-Frame MPEG-2 frame edit compatible video and converting the AC3 audio to AIFF (linear PCM) audion and placing the data in an MOV file container along with start and/or end time offsets to minimize drift in A/V synchronication. This usually is not a problem as long as the files are played back on a system with iMovie '08/'09/'11 installed or the files are converted on the originating system to a more common/universal fompression combination like H.264/AAC for distribution to users not having a recent version of iMovie installed.
I'm stumped...
About the only other QT/MPEG Streamclip possibility might be to purchase the QT MPEG-2 Playback Component ($19.99) which may be able to handle the the temporally synchronized M2V1/AIFF data in the MOV file container.
Can you post a sample segment for testing purposes. (I don't own an MPEG-2/AC3 camcorder, so I have no a I-Frame test video to experiment on.)

Similar Messages

Quicktime won't recognize MOV files?

QT won't open MOV files, and gives a -2048 error that says it is not a file it recognizes. I know other people who are able to open the same files fine on their Mac computers, so I don't think it's a problem with the file...

The -2048 error message usually means the file is MPEG-2 format.
QuickTime can't view MPEG-2 without additional software ($20).

ITunes + Quicktime won't run after install

I did an automatic upgrade to ITunes verson 8 from 7. After the upgrade, neither iTunes nor Quicktime would work. I then proceeded to do a complete uninstall of both items, to include deleting all directories and cleaning the registery so I could complete a fresh install of both items. After the fresh install, iTunes would work IF (and only if) it was started by the installation script. If I try to start iTunes after the installation, windows pops a window that says "Please wait while Windows configues iTunes," after which it prompts to restart the PC. This happens EVERY time. That is, iTunes will run ONE TIME correctly when it's started by the installation process at the conclusion of a fresh install, but it will not run again. Each time I get the windows message.
Quicktime will not run at all. It gives the error message "Error 41: Could not load or find the QuickTime ActiveX control." However, I can open the Quicktime preferences from the Control Panel.
I get no errors or any indications that the installation process had problems or that the items did not install correctly.
I'm running 32-bit Vista with SP1.
Any ideas would be appreciated.

Bump to top.

Quicktime won´t open .mov files from raid array

Hi, my Apple Raid died on me. I managed to recover the files of each disk and moved into external USB drives.
The files are there, but Quicktime won´t open them. Is there a way to repair these these files ?.
Thanks
Mac Pro Early 2009
Processor 2 x 2.26 GHz Quad-Core Intel Xeon
Memory 6 GB 1066 MHz DDR3 ECC
Graphics NVIDIA GeForce GT 120 512 MB
Software OS X 10.8.4 (12E55)
3TB Raid disk / Apple Pro Raid card
AJA Kona LHi card
FCP 7.0.2
OS X 10.8.5

You don't have it? Just load it! http://support.apple.com/kb/DL923

Quicktime won´t open .mov files recovered from raid array discs

Hi, my Apple Raid died on me. I managed to recover the files of each disk and moved into external USB drives.
The files are there, but Quicktime won´t open them. Is there a way to repair these these files ?.
Thanks
Mac Pro Early 2009
Processor 2 x 2.26 GHz Quad-Core Intel Xeon
Memory 6 GB 1066 MHz DDR3 ECC
Graphics NVIDIA GeForce GT 120 512 MB
Software OS X 10.8.4 (12E55)
3TB Raid disk / Apple Pro Raid card
AJA Kona LHi card
FCP 7.0.2
OS X 10.8.5
OS X Mountain Lion (10.8.4)

Hello Niebby,
According to the description of the issue provided looks like some change has been done in your system. Most probably a change in the installed codecs. I would suggest you to check whether the required codecs are installed under the folder "/Library/QuickTime".
If reinstallation is needed you can check this post "QucikTime Codecs Installation" to get some details about how to proceed.
--Javier
'I may receive some form of compensation, financial or otherwise, from my recommendation or link.'

Quicktime symbol on internet & won't run movies

Hi
I have posted this question on another discussion board but i am not sure if it was the right one so i thought i would try this one as well
I am a complete novice on how my laptop works, which is normally fine but for some reason when i go onto the internet i seem to get a lot of quicktime symbols with question marks appear. I also am unable to view web-movies e.g. if i am on yahoo and it says click to view movie all that happens is that the image appears and says Loading. i am not sure if these problems are related. A few months ago i had a problem on rightmoves with it keep quitting on me but this i have corrected by continually going to system preferences and un ticking java and java script. Not sure if these are related to this new problem. Any help would be appreciated.
sue

As Limnos says, modern multimedia on the internet is a bit unforgiving for older OS's, but I find
Realplayer Gold works well on 10.3.9.
http://www.real.com.au/mac/?lang=en&loc=au
You will need to find the older version for OS X 10.3, buried here under
system requirements
previous player version
then locate the one for Mac OSX
then clicking on
RealPlayer 10 for Mac OSX
will start the download.

Quicktime won't open Mov files

Hi there,
I am trying to get files from work onto my home computer.
At work, we use Windows and Edius GrassValley (6?) to edit videos. I can convert the files to a Quicktime before I take them home and I've done this several times before.
But now it won't let me open the files in either Quicktime or iMovie. I'm not certain what I'm doing wrong, I don't believe anything has changed on my computer since the last time I brought home some files.
When I try to open them with Quicktime, it just says it's not a movie file even though the tag says it's a .mov and I converted the file to a quicktime file before putting it on my flash drive.
I'm currently running Mac OS 10.6.8, Quicktime 7.6.6 and iMovie 8.0.6 (I know, it's ancient!).
If any of you lovely people could at least point me in the right direction, I would really appreciate it. Thanks!

Hello Niebby,
According to the description of the issue provided looks like some change has been done in your system. Most probably a change in the installed codecs. I would suggest you to check whether the required codecs are installed under the folder "/Library/QuickTime".
If reinstallation is needed you can check this post "QucikTime Codecs Installation" to get some details about how to proceed.
--Javier
'I may receive some form of compensation, financial or otherwise, from my recommendation or link.'

Quicktime won't run due to "Quicktime 7.msi" cannot be found

Hi,
My problem is described below -
Recently whenever I try to open Quicktime or run a Quicktime movie or even visit the Apple.com website, a window appears on my computer saying "Windows is preparing to install." Then it changes to "Please wait while Windows configures Quicktime 7.0" An blue indicator starts running on the window then stops. The window changes to a new message saying "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the instillation package 'Quicktime 7.msi' in the box below." The source link shown in the box, I've never heard of before. And I had no knowledge of even using that source. The window does not go away or resolve itself, since it cannot find that file to run Quicktime. I press cancel and the message says "An installation package for the product Quicktime 7.0 cannot be found. Try the installation again using a valid copy of the installation package 'Quicktime 7.msi'." with a button for OK. I'm left to press that button and then the window disappears, but the Quicktime program doesn't open and won't open because this window appears everything I try to open the program.
I've tried to download the recent Quicktime Player available on Apple.com, which is Quicktime 7.5.5 (I think, but it's whatever is on the website now). I've installed that version of Quicktime. Yet the same message continues to appear. I cannot find the Quicktime 7.msi file on my computer at all, I've searched for it many times and also cannot find anything on the internet that might help. I have been using Quicktime for the entire time I've had my computer - about 2 years - and never had a problem like this. I cannot open or use anything related to Quicktime because that window would appear and I can't get past it to play anything. And I don't know where I've gone wrong to cause this issue to come up.
If you have any suggestions or resolution, I would greatly appreciate it.
Thank you.

Apparently windows 2000 does not meet the minimum requirements for QT7.5, so what you need to do is find out what version of QT7 does if one ever did, if not your probably going to have to install QT6.5, which may be the latest version 2000 can run?

QUICKTIME WON'T PLAY MOVIES???

Does anyone else have the problem with Quicktime 7.4.5 not playing any type of movies (mov/mp4/avi)? Until the latest update for itunes/quicktime I had no problem playing the movies. Now I keep getting "Error -50: An unknown error occurred (name of movie.extension)". Most of my movies were converted from .flv to .mp4 then saved with quicktime to .mov. I used "Replay Converter". Again until today, quicktime had NO problem playing any of these files...now it can't play any of them.
Any suggestions?

For a long time, there was a bug in the conversion of .flv's to .mp4 in the ffmpeg libraries. This caused any app that used ffmpeg to create non-standard .mp4 files. This bug has now been fixed and everything should work as normal. However, those older files that were not created according to the .mp4 standard won't play when they have an .mp4 extension.
On the Mac side, an app to fix these have been released, I don't know about the PC side. Others have noticed that if they change the extension to .3gp, they will play (and they're reported to play in iTunes as well).

Quicktime won't open .mov files anymore

I have a MacBook Pro with OSX 10.5.8 and Quicktime Player 10.2. Since upgrading to OSX 10.7, I can no longer open most video files I have collected with a .mov extension. These files open fine in Real Player or VLC. Quicktime, however, won't open it with a message that a required "codec" isn't available. I've noted that some in this situation have found Quicktime Player 7.6.6 in the Utilities folder. I don't have a Quicktime Player in the Utilities folder.

You don't have it? Just load it! http://support.apple.com/kb/DL923

Quicktime won't play .mov files?

I have the latest Quicktime - Quicktime Player 7. I'm trying to open an HD 720p30 .mov file in Quicktime, but the screen comes up white, seconds later turns black and stays that way. I can hear the audio, just can't see anything.
I'm using a PC, but the files came from a MAC. When I exported the files from the MAC I selected the export for MAC & PC Compatibility. What to do?
Could it be the video card? Do I need a diff. video codec besides H.264?
Please help...

My guess is that you made the file using Final Cut (or have it installed on the Mac). You've got a pretty "raw" file with nearly no compression.
HDV is an editing codec and it isn't available in QuickTime for Windows (or Mac's without FCP).
Use H.264 (and some audio compression, too) to view it on a PC with QuickTime Player.

Quicktime won't play .mov files recorded on Olympus recorder

I've got an Olympus pocket video recorder. but Quicktime will not play the files recorded on it. I get the error message "The document could not be opened. This media may be damaged."
However, the files play in iTunes if I import them and the preview plays if I select the icon and hit the space bar. But I need to use the Trim facility in Quicktime to do quick trimming on them.
This is the MediaInfo information for one - can anyone shed any light, please?
General
Complete name : /xxxx/xxxx/Desktop/100OLYMP/P3240029.MOV
Format : MPEG-4
Format profile : QuickTime
Codec ID : qt
File size : 296 MiB
Duration : 3mn 3s
Overall bit rate : 13.5 Mbps
Movie name/More : OLYMPUS LINEAR PCM RECORDER
Encoded date : UTC 2014-03-24 11:00:11
Tagged date : UTC 2014-03-24 11:00:11
Origin : Pcm Recorder
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : [email protected]
Format settings, CABAC : No
Format settings, ReFrames : 2 frames
Format settings, GOP : M=1, N=30
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 3mn 3s
Bit rate : 12.0 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 29.970 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.193
Stream size : 262 MiB (89%)
Language : English
Encoded date : UTC 2014-03-24 11:00:11
Tagged date : UTC 2014-03-24 11:00:11
Color primaries : BT.601 NTSC
Transfer characteristics : BT.709
Matrix coefficients : BT.601
Audio
ID : 2
Format : PCM
Format settings, Endianness : Little
Format settings, Sign : Signed
Codec ID : sowt
Duration : 3mn 3s
Source duration : 3mn 3s
Bit rate mode : Constant
Bit rate : 1 411.2 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 44.1 KHz
Bit depth : 16 bits
Stream size : 30.8 MiB (10%)
Source stream size : 30.8 MiB (10%)
Language : English
Encoded date : UTC 2014-03-24 11:00:11
Tagged date : UTC 2014-03-24 11:00:11

Bump, bump. Please can anybody help?

Quicktime won't run

hey, i've been trying to download the new itunes and quicktime, and ive already been through fixing one error that wouldn't let me d/l quicktime. now everytime i try to run quicktime it will open the .exe file then close, never bringing up the player or an error. because of that, itunes brings up a "itunes has encountered a problem and needs to close message". what do i need to do to get both of them open.

replying to Coronagold
Error #-2093.
with that one, let's try this first.
uninstall QT from Add/Remove programs. then clear away any leftover program files and folders:
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
once we've got all the existing QuickTime scraped away, let's try a careful standalone QT 7.1.3 reinstall.
download and save a copy of the QT 7.1.3 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1.3 Installers … get the one that doesn’t mention itunes
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)

Quicktime won't run streaming media!!!!

Why wont sites like nba.com that use streaming video play on my computer? The error key says that quicktime doesn't have the neccesary tools for this "MIMI" type??? And also some avi files won't play, what downloads are there that play avi. files? I really just want to be able to play streaming media but the"MIMI" error keeps popping up for instance it says safari can't find the plug in for this type of mim?? please help!!!

Why wont sites like nba.com that use streaming video play on my computer? The error key says that quicktime doesn't have the neccesary tools for this "MIMI" type??? And also some avi files won't play, what downloads are there that play avi. files? I really just want to be able to play streaming media but the"MIMI" error keeps popping up for instance it says safari can't find the plug in for this type of mim??
QT/your computer is trying to tell you it doesn't know how to play the content you are trying to watch. Install and use the appropriate QT codec component or dedicated media player for each particular type of streaming content you are trying to view. Basically you need to find out what compression format is being used and the select a component or player made to display it.

Quicktime won't open .mov file

Hi, I'm susing Quicktime 6 on Mac Mini with OS 10.3.7 I tried to download/open a .mov file from a webmail message and got Quictime said it didn't have the needed plugin. Do I need to get a plug in from Apple to open .move via downloads...and/or shouls I upgrade to QT 7 (after I upgrade to OS 10.3.9) that I am in process of doing...I imagine i can save file and open in Windows Media player or RealPlayer, but I prefer to use Quicktime (is that a good preference:)...Any advice welcome...Rick

More than likely is that the file was encoded using the new H.264 video codec which requires QuickTime 7.
You should consider upgrading to 10.3.9 (free) and installing QuickTime 7 (also free). It may be the only way you can view the file.

Quicktime won't run movies

Similar Messages

Maybe you are looking for