Quicktime wont open and is also preventing microsoft apps from opening

after doing an autoupdate to QT 7.2, there is a "shared library error" that prevents me from opening word, entourage... i have tried to fix this, but its made it worse and now the QT wont run either. is there a way that i can uninstall all the QT on my hard drive and reinstall from scratch? and will this fix the shared library problem?
when i look to see what version QT i have it says 7.3, but it wont open and i have also try to download it again and that doesnt work either.
I appreciate any help you can give! M
on my console.log i get this message:
launch failed with error code -2804 (cfragNoLibraryErr) for application -psn04849665\n
when i try and open the application, i get this message:
The application "Entourage" could not be launched because of a shared library error: "C<Microsoft Entourage><Apple;Carbon;Multimedia><CFMPriv_QuickTime>"

Thanks baby boomer I did get the CD out.
Now, when I switch-ON my mac with the installation disc-1 (that originally came with the computer) in it, it takes me to the basic installation window. This further leads to the same issue I mentioned in my earlier post...that is when I get to the "Select a destination volume to install the Mac OS X software" screen, there's no destination listed to select. Earlier there was "Macintosh HD" but now there's nothing.
While I was exploring my options at this time, I clicked on "Disk Utility" under the "utilities" tab on top of the screen. This took me to the disk utility window that had four discs listed in the left-hand column of the window. These were: 74.5 GB TOSHIBA MK8026GAX, Macintosh HD (in light grey colour which shows that it is inactive), 4.0 GB MATSHITA DVD-R Uj-845E Media and the Mac OS X Install Disc 1.
Under the "First Aid" tab I selected 74.5 GB TOSHIBA MK8026GAX and clicked "verify". It gave an error message:"Invalid node structure. The volume Macintosh HD needs to be repaired. The underlying task reported failure on exit. 1 HFS Checked Volume needs repair."
Then I selected Macintosh HD & selected "repair" only to find the following error message:
Invaild node structure. Rebuilding Catalogue B-tree. The volume Macintosh HD could not be repaired. Error: The underlying task reported failure on exit. 1 HFS volume checked. 1 volume could not be repaired because of an error. Repair attempted on 1 volume. 1 volume could not be repaired.
The other two icons "Verify disk permissios" & "Repair disk permissions" were inactive all the time.
I even clicked on "Mount" when the "Macintosh HD" was selected. That gave the following message: "The disk Macintosh HD could not be mounted. Try running First Aid on the disk and then retry mounting."
I don't know what's happening, do you have any idea?
Please suggest something, thanks.

Similar Messages

  • Itunes nor quicktime wont open on windows 7

    my itunes nor quicktime wont open i uninstalled and installed itunes i tried disabling bonjour i added a new users i did a virus scan i am all out of ideas i need major help

    Many thanks.
    I think we'd better see if some other application (other than QuickTime itself) has dropped old QuickTime componentry in the system files on the PC. (If there's a version mismatch between the old componentry and the "QuickTime proper" componentry, that can create those error-message-free launch failures for both iTunes and the QuickTime Player.)
    So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
    First we'll need to change some view options on the PC.
    1. Open My Computer from the desktop or Start menu.
    2. In the Tools menu, click Folder Options.
    3. Click the View tab.
    4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
    5. Click OK.
    Now in My Computer, open your C drive.
    Open the "Windows" folder.
    Open the "system32" folder.
    What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

  • Quicktimes wont open

    quicktime wont open and when i try installing itunes it says quicktime is not installed but it IS cus after i installed it it said quicktime installation complete

    fixed

  • I have an iPad air and have downloaded the microsoft app excel.  I have an email with an excel attachment.  When I "tap to download" the attachment, it auto converts to a PDF file.  I want it to open in excel.  Please help.

    I have an iPad air and have downloaded the microsoft app excel.  I have an email with an excel attacment.  When I "tap to download" the attachment, it automatically converts to a PDF file and opens as a "view only" document.  I want it to open with the excel app so I can see and update the spreadsheet.  Please help.  Thanks!

    If Excel works as do other apps, you should be able to tap and hold on the attachment and then select "Open in Excel" in the window that will open. Note that you need to be subscribed to and signed into Office 365 to be able to edit documents in Microsoft's apps.
    Regards.

  • How do I stop iTunes (10.7) from automatically launching upon restart?  "Open at Login" is NOT checked in the dock and I have removed the app from Login Items under Users/Groups.  I am using a MacBook version 10.7.5.  Thank you!

    How do I stop iTunes (10.7) from automatically launching upon restart?  "Open at Login" is NOT checked in the dock and I have removed the app from Login Items under Users/Groups.  I am using a MacBook version 10.7.5.  Thank you!

    Thanks for the response gakker, but I've double-checked the camera / iPhoto / Image Capture scenario, and I'm 100% positive it's got nothing to do with that.
    Plugging in my iPhone has no effect on anything related to this.
    The other thing I should have mentioned is that when iTunes on my Mac is NOT running, then nothing happens on my iPhone screen when I plug it in to my Mac. I only get the "Sync in progress" message when iTunes IS running.
    It's interesting though that you say you also get this "Sync in progress" message, albeit only for a second or two though.
    Can I just double-check something with you however... When you say:
    +"at no time was my iTunes playback interrupted"+
    do you mean the iTunes on your Mac? Because the problem I have is that the iPod-playback on my iPhone is interrupted.
    So can you clarify that for me, please? If you have music playing on your iPhone, and you then plug your iPhone into your Mac when iTunes is running on your Mac, does the music playback on the iPhone get interrupted?

  • HT5262 Hi, I have a question about iCloud. I have an ipod 4th generation and im getting a 5th generation. i have lots of games such as subway surfers and temple run 2. I worked and played really hard on earning stuff and have also made in app purchases. D

    Hi, I have a question about iCloud. I have an ipod 4th generation and im getting a 5th generation. i have lots of games such as subway surfers and temple run 2. I worked and played really hard on earning stuff and have also made in app purchases. Does iCloud save that kind of stuff?

    See:
    iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
    However, not all in-app purchases will transfer to another device. For which ones ill not see:
    iTunes Store: About In-App Purchases

  • We have 2 ipods and 1 ipad with different apps all synced to one computer.  How do I prevent these apps from automatically being synced to all three devices each time I do a backup/sync?

    We have 2 ipods and 1 ipad with different apps all synced to one computer.  How do I prevent these apps from automatically being synced to all three devices each time I do a backup/sync?

    Uncheck the option to automatically sync new apps to the device.
    Other than that, syncing is by device.
    Connect one device, tell iTunes what to sync, then sync.
    Connect second device, repeat.
    Connect third device, repeat.

  • Is there a way to prevent iPhone apps from syncing to my iPad?

    Whenever I install a new app on my iPhone, it gets synced to my iPad even though it's an iPhone-only app. Is there a way to restrict my iPad to only receive apps designed for iPad upon sync?

    Thanks. This is closer to what I am looking for. But this will also prevent iPad apps I purchase on my Mac from automatically syncing, which I want. I just wish there is a button that says "sync only apps designed for iPad".
    For now, it's easy enough to go through the iPhone and iPod Touch Apps section in the sync panel and uncheck all apps in that category.

  • I changed my Apple ID and now I cannot download apps from app store

    I changed my Apple ID and now I cannot download apps from app store, even with ios 6. A message "This app is incompatible with this iphone" appeared. What should I do?

    Hi there joannelim5288!
    I have found an article that can help you to troubleshoot this issue with your iPhone. The article can be found here:
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/ts1702
    Specifically, the first three steps listed in the article, and outlined here below, might be the most helpful to you:
    1. Update your device software
    Update your device to the latest version of iOS.
    2. Check for app updates
    Ensure that your apps are up to date:
    Open the App Store and tap Updates. If updates are available, tap Update All.
    When prompted, enter your iTunes Store account information. App Store will then download and install the application updates.
    Note: Some applications may require a Wi-Fi connection to update.
    3. Install another app from the App Store
    If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install a free (or paid) app that isn't already installed on your device to reset this information. You could also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.
    Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • Hi. My id country was Saudi Arabia and I bought lots of apps from it. Now I moved to USA and changed my id counrty. the problem now is that every app that I buy in the USA store and I had already bought in the Saudi store won't appear on my purchased list

    Hi. My id country was Saudi Arabia and I bought lots of apps from it. Now I moved to USA and changed my id counrty. the problem now is that every app that I buy in the USA store and I had already bought in the Saudi store won't appear on my purchased list

    Tell me exactly how much you have in your store credit and I"ll let you know the best solution.
    Also, I'm not 100% sure, but when you switch back to S.A., Apple MAY track your IP and still give you probs if they figure you're trying to get around this problem without moving out of America. But we won't know for 100% until we try it.
    If your store change is less than the price of a single song, then you can ask the iTS support to just cash-out that balance. They'll probably send you a response to reverify this first though.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html
    Once you change back to S.A. please let us know if you can still see the purchases in the Cloud or not from your US I.P. address as I'm curious if they've fixed this exploit fully or not.

  • Can the new pre installed apps in iPad 2. Like garage band, iMovie be sync back to i tune, and then sync these new apps from ipad2 to the old iPad 1?

    Can the new pre installed apps in iPad 2. Like garage band, iMovie be sync back to i tune, and then sync these new apps from ipad2 to the old iPad 1?

    GB and iMovie pre installed?
    http://www.apple.com/ipad/built-in-apps/
    Click: Browser All Built In Apps
    iMovie and GB must be purchased.
    If you have installed GB and iMovie on the iPad 1 and synced using iTunes, just sync the those apps to the newer iPad with iTunes. No re purchase necessary with the same iTunes account.

  • I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

    I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

    Hey there rmflint,
    It sounds like you are wanting to update the Apps that were synced over from your computer to your new iPhone 5s. If you are clicking Updates in the App Store in the bottom right corner, would you mind clarifying what happens when you are trying to update them? 
    App Store at a glance
    http://help.apple.com/iphone/7/#/iph3dfd8c19
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • HT201304 I can't install any app from apple store. The install button is not working now. Before it was working perfectly had installed many app and I had purchased many app from i-store

    I can't install any app from apple store. The install button is not working now. Before it was working perfectly had installed many app and I had purchased many app from i-store

    If you installed Leopard that is why you can't install Mt Lion. The system Must be running Snow Leopard 10.6.8 to upgrade to Lion or Mt Lion.
    If you only erased the Macintosh HD partition then you left the Mt Lion Recovery HD partition in tact on that system. At startup hold down the Command+r keys to boot to the Recovery HD Partition. From there erase the Macintosh HD partition and then select Reinstall Mac OS X. It should then download Mt Lion and ask you for the Apple ID that was used to purchase Mt Lion.
    The Reason Snow Leopard might not be installing is because of the Recovery HD partition. To get rid of that you must First Re-Partition the drive As One Partition. Then install Leopard then SL (Or Snow Leopard from the start) and then update it to 10.6.8. Once that is done you should be able to log on to the Mac App Store and Re-Download Mt Lion.

  • QuickTime Wont Open. Need Help!!

    I upgraded to the new itunes 6.0 and quicktime.
    and now both wont open.
    Quicktime opens for 2 seconds and then closes.
    And thats making my itunes not work since quicktime cant open.
    lmk if anyone knows what to do.
    Thanks

    You are having the same problem as dozens of others, I included. There are many other threads out there that provide some suggestions. Try them, it may work for you, but as for me so far none of them have worked. I'm hoping that "Raquel" will soon figure it out, Apple sure hasn't. Apple should never have released such a horrible and untested piece of software. Good luck, don't give up.
    Asus Intel P4   Windows XP Pro   2.8Mhz 1Gb Mem NAV Roxio Studio 8 MSAntiSpy

  • Quicktime wont open .mov ?

    This may have been covered, however, I can't seem to find an answer. I have a new Mac Book Pro with QT 7.1.6, and it will not play mov files. It will play ever other file type, I've installed every third party codec and reader from the quicktime third party resource page and still nothing. Any suggestions?

    The trailors work, all quicktime seems fine online. I am a video producer and none of my mov files from any of my final cut pro projects will play video, audio yes, but not video. Which is a significant problem to say the least considering my line of work. Any help would be awsome, thanks.
    Adam

Maybe you are looking for

  • Has anyone used JAAS with WebLogic?

    Has anyone used JAAS with Weblogic? I was looking at their example, and I have a bunch of questions about it. Here goes: Basically the problem is this: the plug-in LoginModule model of JAAS used in WebLogic (with EJB Servers) seems to allow clients t

  • Color Change When Viewing Media

    Hey All, I have a question and I was wondering if anyone has stumbled onto this. I bought a MBP about three weeks ago and suddenly ran into this issue. Whenever I open VLC to play a movie, the colors on the monitor seem to wash out and look like the

  • HT3771 How do you print multiple shots in one photo i.e. composite ??

    I remember seeing a notation that you can print multiple photos on 1 sheet. Normally called Composite. I saw it on Apple help as n-up (3-up) etc. Can't find the page. Would appreciate any

  • CS1 files on Mac OS 10.6.4

    I just got a new iMac with a OS 10.6.4 operating system and transferred my CS1 software.  When I try to print custom CD j cards and labels in Illustrator, they appear fine on the screen but are reduced about 90% when I print them out.  Also, when I o

  • Why replace don't work?

    Hey guys why replace is not working? I know how to make it work. But, the procedure is to initialize the array before replacing. It does make sense that you cant replace, if it does not exist! But is there no other way? I have still not got what I lo