Quicktime wont uninstall or reinstall because of error 2738
I have the Ipod classic and one day, it stopped allowing me to download files into it, no music, no videos nothing. So I tried to uninstall and reinstall. I was able to uninstall itunes, but I couldnt uninstall quicktime because it said there was an error number 2738. When I try to install a newer version of quicktime, I get the same error message. I cant do anything with it. Can someone please PLEASE help me?
The following document may be of some assistance. The 32-bit Vista instructions are down the bottom of the document:
iTunes and QuickTime for Windows cannot be installed without Visual Basic Script (VBScript)
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Try the following user tip:
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LR broken: can't uninstall or reinstall because of 'missing Adobe_Lightroom.msi"
LR2.1 has failed shortly after installation (ie it worked a few times) with a C++ Runtime error-- "Runtime Error. This application has requested the Runtime terminate it in an unusual way. Please contact the applications support team for further info.".
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Jim -
I downloaded ITunes onto my computer with Windows 8. Each time I try to open it I get the same error of "Apple Application Support was not found. Apple Application Support is reuired to run iTues. Please uninstall ITunes, then install ITunes again. Error 2 (Windows error 2)". I have tried uninstalling it and reinstalling it multiple times and continue to get the same error. I am unsure of how to fix this.
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Uninstalling and reinstalling iTunes encountering errors
after uninstalling iTunes and trying to reinstall it, itunes says it encountered errors, now i don't have itunes on my computer at all. what do i need to do to get it reinstalled?
Hi,
Yes, download latest version of iTunes from apple.com
Your content should be safe but you should have a back up in any event.
Jim -
Neither app is working.
Due to the current unavailability of clairvoyants and mind-readers in the forum, we respectfully request you supply sensible, complete details:
A lot more information about your hardware and software is needed.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CC", but something like CC2014.v.2.2) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
a screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
iTunes will not update because of error 2738. It also said something about quicktime not updating or loading either. I am about to recieve and iPhone and it will not sync with my version of iTunes, so I need help!
Windows Vista Windows Vistasame problem. tries to install, gives the same error code (with no explanation) for both quicktime and 7.3. then takes me back to the install prompt after telling me the install could not be completed. I have Vista Home Premium, which I knew had issues with some software, but this is ridiculous. Apple even made me create a whole profile just to get into these discussions and get help so I could use my shiney new iPod I got for a gift. great customer service. thanks, Apple, for your wonderful systems.
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I was told to uninstall then reinstall itunes because "no apple application support", so i did, now it wont recognise my iphone and says to unistall+install the 64-bit version of itunes so i did, again..and again..still nothing please help me?!
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
I recently tried to update iTunes to 11.1, and am now getting an error message "This application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix this problem." I have uninstalled and reinstalled iTunes several times with no success. I am running Windows XP Svc Pack 3. Help please.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99753) -
I have an older version of itunes stuck on my computer and because of an apparent pathway missing it wont let me uninstall and reinstall the newer itunes....anyone know how to fix this issue?
What's the precise text of that message please, jeremy? (There's a few different ones I can think of that you might be getting.)
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"Please uninstall and reinstall the product." This is the error message I am getting. I am afraid to uninstall from my old computer because I don't have the original paperwork. Should I jot down some information before I uninstall my CS5?
You'll need your serial number or proof of purchase. It's really no different than any other kind of software.
If you need help with you serial number, contact web chat. Here's a link:
Adobe ID, sign in, and account help -
I have just successfully installed icloud on my PC. However I cannot login to the control panel due to a server erro. I have uninstalled and reinstalled but still get the same message. Any ideas?
Gaunty1Thanks. but I am not using Outlook. Looking at other postings, I don't seem to be the only one experiencing this. Shame apple aren't helping!
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Itunes wont open without quicktime and quicktime wont work or uninstall
I have windows 7 and itunes and windows 7 have been working great for over 5 months but just recently itunes stopped working. i cannot open itunes and i cannot download the most recent version because i says that it needs quicktime. Quicktime is installed on my computer. in fact i can't get quicktime uninstalled. i can download previous versions of itunes and install them but they wont open. i've tried following posted suggestions of uninstalling with the windows uninstall clean up but when i reinstall it still wont work. i've tried the thing were someone said to delete all my temp files except there is one file that won't delete : FXSAPIDebugLogFile.txt and i can't stop it to delete it cause i don't know what it is. What the hooch happened and how can i get my itunes back???
I FIXED IT. Ok so I don't know if this will work for everyone but this is what i did. First i made sure I uninstalled all apple thingy's in the control panel uninstall then downloaded the lastest version of itunes install before i installed it i did a search for all quicktime thingy's (i know i'm not all technicall about it) on c:drive and went through and deleted them it gave me a small problem by not showing that they were deleting but i transferred them to the trash bin and deleted it all. then i started the itunes install and let it go (of course giving it wishfull hopefull thoughts) it opened and is working great so far. So before your go through the other stuff if the problem with the new itunes is that the quicktime wont install do this first.
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