Quicktime working fine with my itunes but when i go to use with a sumatra pdf file on a web site nothing appears wont work. any ideas to what is wrong
I have win 7 64 bit. the program i am trying to use is an instruction program that should automatically go to the web page from the document to a vinstruction video. it will go to the page but no video
Are you sure that the video is in a format QuickTime can handle? Can you post the URL to the web site containing the video so that we can try it out ourselves?
Regards.
Similar Messages
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I have created a journal on my iPad 2 and shared it on iCloud, it contains screenshots of webpages. But when I try to view the journal on my desktop only some of the images appear...any ideas why this is happening?
Hi there Paula120,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
I Am trying to turn on my MacBook Pro laptop, but when I do, it starts to turn on for a few seconds then shuts off again. It has around 80% charge and even if the power chord is connected it won't turn on. Need some help because I am out of the US right now and there are not a Mac store or anything that I could go to.
HAve you tried using a different power chord? If the power chord is not the issue, it could be the power supply inside your mac.
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I am at the most current version of itunes, but when i try to burn a cd i get an error stating disc burner or software not found - any help?
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here. -
My iPad2 won't turn on. It will act as if turning on but when I slide to unlock it freezes. I have tried to reset and it will not. Any ideas?
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
I am trying to set up my newly purchased Apple TV but when I enter my network password while setting up, I am not able to enter the Submit button, any idea how to hit the visible submit button that is visible on screen but not responding?
You need to use the right arrow on the remote to go all the way to the right. The submit button will be highlighted and you can then press select on the remote to proceed.
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iPad audio output does not work, except for on Siri. The mute button is not on, and the volume buttons have no effect/ don't work (unless Siri is open). I have reset the iPad, tried iOS7 and iOS8 resets, which didn't help. The audio output mostly works when headphones are out in, but has a tendency to cut out from time to time. Without headphones, Audio might start working again briefly from time to time, but most the time it doesn't. Any ideas on what is wrong with it and how to fix it?
my iPad is a 3rd gen, 16GB wifi only model, if that helps
I did take it to an Apple Store, but the inncorrectly insisted that my speaker was bust and it would cost £250 to replace the whole iPad!Godly19 wrote:
iPad audio output does not work, except for on Siri. The mute button is not on, and the volume buttons have no effect/ don't work (unless Siri is open). I have reset the iPad, tried iOS7 and iOS8 resets, which didn't help.
iOS 8 isn't even out yet. If you are running iOS 8, I assume you are a developer and if you are, you are in the wrong forum to try to get help. If you are not a developer and you're running iOS 8, maybe that's why you are having problems on the iPad.
The audio output mostly works when headphones are out in, but has a tendency to cut out from time to time. Without headphones, Audio might start working again briefly from time to time, but most the time it doesn't. Any ideas on what is wrong with it and how to fix it?
The type that I made bold doesn't make sense. Is this a typo and you mean that " headphones are not in"?
I did take it to an Apple Store, but the inncorrectly insisted that my speaker was bust and it would cost £250 to replace the whole iPad!
And you know they are incorrect because you get sound here and there from time to time? That fact doesn't prove that something isn't working correctly inside. You could very well have a bad connection inside the device causing this, but somehow you seem to know that's not the case. -
When attempting to open a hyperlink to a PDF file on the web from a Microsoft WORD for Mac 2011 (14.3.9) document, Safari 7.0 instead displays the file as text?
As seen in http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/has-the-word- 2011-for-mac-invisible-toolbars/018a3ab6-0570-4ad5-abf8-5b6427fdde3e?msgId=e111b f0a-0e32-4fa3-9536-f349dad8439d
and it worked for me:
1. Quit Word
2. In the Finder's menu bar, select Go > Go to folder and type or paste: ~/Library/Preferences/
3. Click on Go
4. Locate the preference file com.microsoft.Word.plist, then Option-drag it to the desktop to create a backup copy
5. Go to Applications/Utilities and open Terminal
6. Paste the following bold command at the $ prompt (it's a single line):
defaults write com.microsoft.Word 14\\Toolbars\\Show_HIToolbar -boolean TRUE
7. Press Return and then quit with Command Q
8. Start Word and test. If the fix works, trash the backup file in the Desktop file. Otherwise, restore it.
In the original source the author also mentions the change in Word 2008 -
I have tried downloading files which are supposed to be pdf but they download as aspx files. This doesn't happen if I use Internet Explorer and other pdfs from the same web site download without a problem.
To make a long story short, the server can send a preferred file name but isn't always programmed to do so. IE sniffs the beginning of the file and may override what is sent by the server; Firefox does not.
You can manually change the file extension when you save it (if you have Firefox set to ask you where to save) or you can rename it after it is saved. -
I've tried to restore my back up and it didn't work. Does anyone have any ideas as to how I can actually restore everything I have lost. What's the point in only being able to use one iTunes media player to put music on your device? I mean seriously?! Surely I can get my data back?
As always, iphone will sync with one comptuer at a time. Syncing to another will erase the current content.
The backup that itunes performs does not include any itunes content. You should keep everything on your computer and should always maintain a backup copy of your computer.
You should copy everything from your old computer, or your backup copy of your old computer, to your new one.
You can redownload some itunes purchases in some countries:
Downloading past purchases from the iTunes ... - Support - Apple -
I use 2 accounts, one for work and one for personal.
I have Microsoft Office, in my applications, and I can find it in my work user account, but when I try to open it, it keeps doing start up for Auto updates. and wont open the application. It works fine in my personal (Admin) account which is where I did migration when I bought the laptop. And I've looked on here for similar problems, and everyone says if it's in your applications it should work, but I can't open mine.
Anyone know what I can do?Go to the main Library folder and look for a folder called Application Support / Microsoft.
There are a few folders in there, and you may have to do some digging. In one of them (mine is called MAU2.0), there should be a file called Microsoft Autoupdate. Open it.
It looks like this:
check the button for manual updates.
That should let you open the apps without triggering an automatic update. -
I have a 2009 mac book pro running 10.6.8. I also use win 7 via boot camp. I can load CDs and DVDs fine, when booted onto win 7 but cannot get the same dvds or cds loaded when running OSX. So, I'm having to reboot to win 7, every time I want to import a CD into my itunes library - I load the disc in win 7, then reboot back to osx in order to import the CD into my itunes library (which i have on my OSX side). When running OSX, everytime I try to load any CD or DVD, the drive shoots the disc right out. Any ideas? Thanks in advance.
Apple Portables: Troubleshooting the slot load optical disc drive
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iPod Touch 4th Gen. Thge device is frozen on the Music app, although everything else is working fine.
Any help on what to do next would be appreciated.
ThanksTry a reset. Nothing is lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears. -
Cannot view or download PDF files from secure web site with Reader X.
Ran into a similar problem when Reader X first came out (Reader 9 had been working fine). Only a blank window was displayed, but a work around was to "Save As" and use the view option to display and print the document. I recently had to replace my modem. Since then, that work around option is no longer available; it errors out saying that the file could not be downloaded. We are using IE9 and Windows 7. I tried another browser, Google Chrome, with the same negative results. Also, I got the same results on another secure website. I have deleted and downloaded another copy of Reader X (10.1.1) and checked for updates, run the Repair program, and confirmed that Protected Mode and AdobePDF.dll are both enabled. I looked at my Internet settings, too but found nothig that would obviously
interfere with Reader.Usually, this message occurs with Windows. First time I've seen it with OS X. Looking into it.
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I was given an iphone 4 (unlocked) in the UK, but despite my service provider changing the sim I'm still getting no service. Is ther something else that could be locked to a UK network on the phone? Cheers, Ray.
Expanding on what Tim said to make sure it's clear, only the carrier to which the iPhone is locked can authorize unlocking. If Optus is the original carrier, as would seem to be the case, O2 would not be able to unlock it. Only Optus can authorize the unlock, so you'll need to contact them. They say, though, that only the account holder can apply for unlocking, so you might not be able to get it unlocked and will have to work through the person from whom you bought the iPhone.
For more information, see the Optus FAQ on unlocking.
Regards.
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