QuickVPN and RV042 not verifying network
I installed an RV042 this weekend at my home office that has dual DSL connections. The unit works great except now I am offsite and I cannot get to the VPN. The frustrating thing is that the quickVPN CONNECTS it just does not verify the connection via the remote ping.
2009/06/08 08:48:19 [STATUS]OS Version: Windows XP
2009/06/08 08:48:19 [STATUS]Windows Firewall is OFF
2009/06/08 08:48:19 [STATUS]One network interface detected with IP address 10.15.25.xxx
2009/06/08 08:48:19 [STATUS]Connecting...
2009/06/08 08:48:26 [STATUS]Remote gateway was reached by https ...
2009/06/08 08:48:26 [STATUS]Provisioning...
2009/06/08 08:48:33 [STATUS]Tunnel is connected successfully.
2009/06/08 08:48:33 [STATUS]Verifying Network...
2009/06/08 08:48:37 [WARNING]Failed to ping the remote VPN Router!
2009/06/08 08:48:38 [WARNING]Failed to ping the remote VPN Router!
2009/06/08 08:48:39 [WARNING]Failed to ping the remote VPN Router!
2009/06/08 08:48:40 [WARNING]Failed to ping the remote VPN Router!
2009/06/08 08:48:41 [WARNING]Failed to ping the remote VPN Router!
2009/06/08 08:48:42 [WARNING]Ping was blocked, which can be caused by an unexpected disconnect.
As you can see the windows firewall is off, I have a 10.15.25 address on the client side, (The VPV side is 192.168.100.xxx). So the tunnel connects okay but the network verification fails. SO this means that 443 from where I am is open. Of course who would block 443 anyhow? Is there an access rule that needs to be created to allow ping to the local address of the router or something? If so that is not in the documentation anywhere. Help please?
David,
This is definitely *not* resolved, and I am having the exact same problem with an RV042 (firmware version 1.3.12.19-tm) from a WIndows 7 Ultimate (v6.1.7100) platform.
All of the ports on the RV042 are fully available from the internet. Here is an nmap scan of the entire RV042:
C:\Users\markm>nmap 173.13.184.201
Starting Nmap 5.00 ( http://nmap.org ) at 2010-02-10 22:12 Pacific Standard Time
Interesting ports on 173-13-184-201-sfba.hfc.comcastbusiness.net (173.13.184.201
Not shown: 995 filtered ports
PORT STATE SERVICE
80/tcp open http
113/tcp closed auth
443/tcp open https
1723/tcp open pptp
60443/tcp open unknown
Here's the screen shot of QuickVPN (not much to tweak):
When try and connect, it get's all the way through everything, but hangs on "Verifying network..." This is the classic "can't ping the server" problem... FWIW, I inserted a copy of my QuickVPN logfile at the end of this post.
I see a lot of guys trying crazy stuff, but no answers, or even suggestions that seem to understand the problem. Maybe I should turn this around a little...
Has *anyone* successfully connected using QuickVPN under Windows? If so, can you please describe your configuration? I suspect this tool worked once in '98, and Linsys/Cisco still thinks it works.
As best I can tell, the tool simply hasn't worked since at least WinXP, maybe Win2K.
Helllllllllllllllllllllllllllllllllllllp!
-Mark
Log file after unsuccessful connection attempt (with 2 retries):
2010/02/10 21:54:55 [STATUS]OS Version: Windows XP
2010/02/10 21:54:55 [STATUS]Windows Firewall is ON
2010/02/10 21:54:55 [STATUS]One network interface detected with IP address 10.69.1.100
2010/02/10 21:54:55 [STATUS]Connecting...
2010/02/10 21:54:55 [STATUS]Connecting to remote gateway with IP address: 173.13.184.201
2010/02/10 21:55:00 [STATUS]Remote gateway was reached by https ...
2010/02/10 21:55:00 [STATUS]Provisioning...
2010/02/10 21:55:04 [STATUS]Tunnel is configured. Ping test is about to start.
2010/02/10 21:55:04 [STATUS]Verifying Network...
2010/02/10 21:55:10 [WARNING]Failed to ping the LAN IP of the remote VPN Router!
2010/02/10 21:55:13 [WARNING]Failed to ping the LAN IP of the remote VPN Router!
2010/02/10 21:55:16 [WARNING]Failed to ping the LAN IP of the remote VPN Router!
2010/02/10 21:55:19 [WARNING]Failed to ping the LAN IP of the remote VPN Router!
2010/02/10 21:55:22 [WARNING]Failed to ping the LAN IP of the remote VPN Router!
2010/02/10 21:55:25 [WARNING]Ping was blocked, which can be caused by an unexpected disconnect.
2010/02/10 21:55:33 [WARNING]Failed to ping the LAN IP of the remote VPN Router!
2010/02/10 21:55:34 [WARNING]Failed to ping the LAN IP of the remote VPN Router!
2010/02/10 21:55:35 [WARNING]Failed to ping the LAN IP of the remote VPN Router!
2010/02/10 21:55:36 [WARNING]Failed to ping the LAN IP of the remote VPN Router!
2010/02/10 21:55:37 [WARNING]Failed to ping the LAN IP of the remote VPN Router!
2010/02/10 21:55:38 [WARNING]Ping was blocked, which can be caused by an unexpected disconnect.
2010/02/10 21:55:46 [WARNING]Failed to ping the LAN IP of the remote VPN Router!
2010/02/10 21:55:49 [WARNING]Failed to ping the LAN IP of the remote VPN Router!
2010/02/10 21:55:52 [WARNING]Failed to ping the LAN IP of the remote VPN Router!
2010/02/10 21:55:55 [WARNING]Failed to ping the LAN IP of the remote VPN Router!
2010/02/10 21:55:58 [WARNING]Failed to ping the LAN IP of the remote VPN Router!
2010/02/10 21:56:01 [WARNING]Ping was blocked, which can be caused by an unexpected disconnect.
2010/02/10 21:56:05 [STATUS]Disconnecting...
2010/02/10 21:56:13 [STATUS]Tunnel is disconnected successfully.
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