QuickVPN, Server's certificate doesn't exist on local computer

Hi,
  I bought a new WRVS400n recently because it had Gigabit speed, wireless n and a built in VPN server.  The device works perfect except for the Quick VPN client.  I'm a system engineer so I thought I could set it up quite easy just like any other device I configured in the past.  Painfull but it isn't like this.
  I set up the VPN on the WRVS4400n and generated a certificate.  I saved both the client and admin certificate to my pc, I gave them a name to easily make up the difference between both of them.  When placing the certificate in the installed QuickVPN folder, it doesn't seem to get recognised by the QuickVPN software.  When I try to connect, it says 'Server's certificate doens't exist on your local computer'.  I guess the naming convention must meet some kind of format, is that correct?  If so, this should have been described in the documentation.
  Besides that I checked if the required ports used by the VPN server are open on the public port of the device, that is the case.  So It seems I'm quite close to get it working.
  The version of QuickVPN I used is 1.4.2.1.  The WRVS4400n has the latest firmware loaded.
Kind regards,
Pieter.

>I set up the VPN on the WRVS4400n and generated a certificate.  I saved both the client and admin certificate to my pc
The "certificate for client" should be saved as a .pem file and copied into the install directory of QuickVPN client.
The "certificate for admin" is used as a backup, which can be used to re-provision the router in case admin needs to reset the router to factory default for any reason. 

Similar Messages

  • WRVS4400n, QuickVPN, Server's certificate doesn't exist on local computer

    Hi,
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    Thank you for reaching Small Business Support Community.
    Other that the things you have already tried, I suggest you to make sure you are using the latest QuickVPN client version 1.4.2.1 and it comes to my mind the problem may be related to the CN you use, have you tried to generate a new certificate with an easier to resolve name? Try also with MD5 hash algorithm and signature key length of  512 on the new certificate.  Please give this a try and let us know the results in order to assist others and help improve the Cisco products.
    Notice you may also contact the Small Business Support Center for further assistance;
    https://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
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