Quictime poster image flickers, dissappears

Hi,
My client has asked me to see if I can find a solution to the problem he is having. I don't have a mac so I can't replicate the problem but he was pretty specific on what his happening and the versions of his software.
He has a desktop Mac, PPC, non intel top of the line about 5 years ago.
He is running Mac OS 10.5.8, firefox 3.5.7 and quicktime 7.6.4, these all appear to be the most recent version.
What is happening is that when he opens a page with a quicktime movie, the poster image appears briefly and is then replaced by a white area. He can then click on the area and the movie begins. If he opens a new browser window with another quicktime movie, this second movie shows the poster image and works as expected.
Has anyone else had this type of problem?
Thanks,
Tracy
Message was edited by: zengardner

Hi,
Try deleting this file from ~/Library/Preferences.
com.apple.quicktimeplayer.plist
Move that file to the Trash and restart the Mac.
~ refers to the Home Folder
Carolyn

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