Quictime PRO - No correct export, no save at all

Dear Friends,
I just bought the last version of Quicktime 7 Pro for a magazine, but when I export a file I only get the sound and no image (just a white screen). If I save (or save as) the same file, I get absolutely nothing (no file gets saved).
Do you know what could be the problem? I work on PCs for almost 30 years and tried all the possible tricks with the program but I'm getting nowhere.
Thank you very much in advance for your answer.

Dear Kirk,
Thank you very much for your interest. The problem was in the program itself. I contacted customer support at Apple and it happens that my copy of the program was corrupt. I re-downloaded the file and everything is fine now.
Thank you again for your quick answer.

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Date: Fri, 2 Sep 2011 07:33:04 -0600
From: [email protected]
To: [email protected]
Subject: Using Premiere Pro CS3 When exporting as flash file poor picture quality
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