QUIKE TIME FROM FILE .MOV looks like tracking is messed up???????

HELLO I really need help with this i just started using quick time so i could view my videos file .mov i could'nt view before but now using quick time when i play it the sound is normal but the video it self it like jumps around and has lines through parts of it. It looks like when a vcr tape needs the tracking ajusted so its hard to view if anyone can help with this i would be so great full....Thanks so much

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