"Quit Safari" is grayed out. How can I quit safari and shut down?

"Quit Safari" is grayed out. How can I quit safari and shut down MacBook Pro?

Force Quit
Press command + option + esc keys at the same time.
Wait.
When the Force Quit window pops up select Safari, if not already selected.
Click Force Quit button.
Wait.
Now shut down the computer.

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My Safari is stuck on on a webpage "survey.tubgalley.xyz....." It also has a pop up box with "Congratulations you are today's lucky winner, click OK to continue". I can't close these out, and have tried force quiting Safari and shutting down.

My Safari browser is stuck on a webpage "survey.tubgalley.xyz...." and there is a pop up with "Congratulations, you are today's lucky winner, Click OK to continue". ( I have not of course clicked on it!).
I have tried quitting Safari, and shutting down my computer.
I have block pop ups enabled in preferences.
I have Mac OS X 10.7.5
2.5 GHz Intel Core i5
4 GB 1333 MHz DDR3

Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, AdwareMedic, or Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect everything targeting the Mac.
3. The very best way to prevent the most attacks is for you as the user to be aware that
     the most successful malware attacks rely on very sophisticated social engineering
     techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
    your computer is intended to entice you to install their malware thinking it is a
    protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
    from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
    you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware.

I changed the id and password for iTunes and app store. login fine for tunes. app store downloads id is incorrect and grayed out. how can i enter correct id?

i changed the id and password for iTunes and app store. login fine for tunes. app store downloads id is incorrect and grayed out. how can i enter correct id?

Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new Apple ID.

Ichanged the id and password for iTunes and app store. login fine for tubes. app store downloads id is incorrect and grayed out. how can i enter correct id?

i changed the id and password for iTunes and app store. login fine for tubes. app store downloads id is incorrect and grayed out. how can i enter correct id?

Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new Apple ID.

How can I get firefox to shut down automatically when not in use for an hour

How can I get firefox to shut down automatically when not in use for an hour

Sorry, there is no feature for that built into Firefox, and I haven't seen an add-on to add that feature to Firefox.

In photoshop elements 12 I try to delete a folder but the delete option is grayed out. how can I delete a folder from my catalogue?

how can I delete folders from photoshop elements 12. the option to delete is grayed out an I don't know what the alternative options are

Got it fixed! The Folder was set to Open With Terminal!
Maybe when you moved it over from your other system, the Open With got changed? To change this, in your Finder, select the iPhoto library from your User/Pictures folder and do a Get Info on it Command+I.
Then change the Open With to iPhoto application!
Then from the Finder, double click the iPhoto Folder and it will be opened with iPhoto! WALLA it worked!

My external iPhoto folder is grayed out - how can I open it in iPhoto?

My old Seagate external drive which had my iPhoto folder died but we were able to move a copy from my TimeMachine to my new LeCie external harddrive.
But now when I try to open iPhoto and then point to the LeCia folder for my iPhoto Library - the folder is grayed out. But all 194.4GB is in the iPhoto Library.
How can I may the iPhoto Library not gray so I can open this in iPhoto?
Thanks

Got it fixed! The Folder was set to Open With Terminal!
Maybe when you moved it over from your other system, the Open With got changed? To change this, in your Finder, select the iPhoto library from your User/Pictures folder and do a Get Info on it Command+I.
Then change the Open With to iPhoto application!
Then from the Finder, double click the iPhoto Folder and it will be opened with iPhoto! WALLA it worked!

Print frames is grayed out, how can I print only one GMAIL frame ?

I would like to print the contents of a mail in gmail, and not everything around it.
Using print frames does not seem to work, it is grayed out.
Is there a solution for this ?
I read somewhere that sometimes something that looks like a frame is not really a frame.
The mail content 'frame' can be scrolled up and down, while the left (gmail info frame) and
right (adverts) remain in place.

Are you printing through Preview? When Firefox 29 was released some users noted that printing frames did not work if you were accessing Print through Preview. Instead, you had to access the Print dialog directly from the page, for example, by pressing Ctrl+p.
For better results, though, could I suggest using the print-formatted version of the message? Above the message you should find a printer icon that will pop up a cleanly formatted version of the message (by default, the new window is diverted to a new tab).

Get album artwork grayed out How can I cut and paste in iTunes?

I've got many cd's that I've ripped to Itunes. When I try to click "add album artwork" I get an error message (609) from itunes that it can't be found. So when I try to manually add it it is grayed out.
I've gotten this far:
right click on song
get info
album artwork
The option to browse from ny own source (like pasting from iphoto) is grayed out. I've tried to go in under the file name in "music" but I don't see any option for changing anything.
I'm getting tired of seeing all these where almub artwork should be:
Thanks for any help you can give me. I've got a macbook pro and I have itunes 11.1 (126) 64 bit (also I'm about intermediate tech. wise :-)

I've got many cd's that I've ripped to Itunes. When I try to click "add album artwork" I get an error message (609) from itunes that it can't be found. So when I try to manually add it it is grayed out.
I've gotten this far:
right click on song
get info
album artwork
The option to browse from ny own source (like pasting from iphoto) is grayed out. I've tried to go in under the file name in "music" but I don't see any option for changing anything.
I'm getting tired of seeing all these where almub artwork should be:
Thanks for any help you can give me. I've got a macbook pro and I have itunes 11.1 (126) 64 bit (also I'm about intermediate tech. wise :-)

How can I prevent Firefox from shutting down to 5% when inactive?

My computer (running Win8, FF 22.0, just installed) is set for maximum performance, which means it enters sleep mode only when I tell it to. But recently FF 21.0 and 22.0 has started shutting down to 5% of its normal operating memory use after as little as 60 seconds or so of inactivity. Then when I try to use it, it will SLOWLY reload, sometimes taking as long as 5 minutes or more! This is a relatively new behavior and a basically intolerable one. I cannot find any setting under Tools that addresses this, and the right click on the icon upper left now only deals with resizing. I do not want to go back to IE and have never liked Chrome at all, so I would hate to leave FF but I simply cannot continue to wait several minutes do do everything.

At: “https://support.mozilla.org/kb/Menu+bar+is+missing Hidden menu bar:” the following appears. This reference was given in an earlier post here. My comments are added below inside << … >>>.
"If you're using Windows 7 or Windows Vista, you now have an orange Firefox button that takes the most common functions and puts them in one menu." <<THIS CLEARLY SAYS “ORANGE BUTTON” AND THAT BUTTON SHOWS ON THE SCREEN SHOT, BUT THIS ORANGE BUTTON DOES NOT DO ANYTHING BUT OFFER “RESTORE, MINIMIZE, CLOSE”>>
"To temporarily show the old style menus, just press the Alt key. "<<THIS DOES NOT WORK AT ALL>>
"• To have them shown all the time, right-click on an empty section of the Tab Strip and check Menu Bar in the pop-up menu. "
<<WHEN THE MENU BAR IS REMOVED, THERE IS A FIREFOX DROPDOWN MENU – NB NOT A BUTTON IN ANY NORMAL SENSE OF THAT WORD—BUT THE INVENTORY OF FUNCTIONS IS QUITE DIFFERENT FROM THE MENU BAR’S INVENTORY AND THEREFORE NOT THE EQUIVALENT AT ALL.>>
<<IT MAY WELL BE THAT THE WRITERS HERE ARE USING “BUTTON” IN A SLOPPY, IMPRECISE WAY (RATHER, IN TWO QUITE DIFFERENT WAYS) AND THE ORANGE ”BUTTON” THEY ARE REFERRING TO IS SOMETIMES IN FACT THE DROPDOWN MENU TAB, AND NOT THE ORANGE BUTTON AT ALL, EVEN THOUGH THEY WRITE “ORANGE BUTTON” AND DISPLAY A SCREEN SHOT WITH AN ORANGE BUTTON. IN ANY CASE NOTHING IN THIS WHOLE MESS IS ACCURATELY DESCRIBED.>>

Computer wont shut down. Says mail canceled shut down to go quit mail and shut down in apple menu. But when I do it just pops up the same windows again. Help ?

Help ?
Computer will not shut down for me.

Welcome to Apple Support Communities
Press Alt, Command and Esc keys, choose Mail and force quit it. Then, turn off your Mac.
If it doesn't work, hold Control, Command and Eject keys to force a restart, or hold the Power button until your MacBook Pro turns off

Macbook turns on to gray startup screen but will not load and shuts down after about 45sec -1 min

Hi There,
My Macbook pro has been experiencing some craziness the last couple of days.
Yesterday it was sort of slow and I was experiencing the rainbow spinning wheel between all applications.
The battery was very low so I charged it and attempted to turn it on today.
Now, when I turn it on I am experiencing the gray startup screen with the spinning geat and what sounds like
the CD drive going ( I believe I have a disk in there). After less than 45 sec to 1 minute the machine just shuts off.
I have tried the safety start and a few other startup methods, but always the same result.
Any ideas or should I go strait to Apple hospital?
Thanks-

Did you find any help to this? I have the same problem!

My Final Cut Pro X quits unexpectantly and shuts down which makes it impossible to use..need help asap

Went I went to grab some pictures that I had downloaded from the web, FCP X shut down and sent a message to APPLE. I have tried deleting the pics and this morning it was working for a little while but it shut down again. I need to get FCP working properly.

Same thing happened to me yesterday. It started after there was a sudden electricity shut off when I was playing with FCP X. I do not have Compressor installed. I eventually managed to get FCPX to work again when I manually deleted in Finder the project on which I was working when the electricity went off.
I hope this information may give you some ideas on your problem.
Mannnolo

Brand New Dell with an I7, Brand new Adobe Premier Pro cc, I can start premier, but after I import video, work on a project and save it, Premier has a problem and can't open it and shuts down. Help!

Now, when I start a new program and import video---Premier shuts down too. What is going on?

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

How to pause mavericks download and shut down the mac without having to restart the download again?, how to pause mavericks download and shut down the mac without having to restart the download again?

Please help.

If you, "pause" the download, you will have to manually restart when you re boot your Mac.
Mac App Store: Buy, download, and install apps

"Quit Safari" is grayed out. How can I quit safari and shut down?

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