Quitting Mail

Has anyone had problems quitting Mail. I have to force quit nearly every time. Any ideas please?

I had this problem for about 2 months and tried numerous suggestions that have been mentioned in this forum. Deleting the plist file did not fix it. I have three IMAP email accounts (gmail, .mac, and work account). To restore normal functionality I force quit Mail, then I moved the Mail folder user/Library/Mail/ to the desktop, and then restarted Mail. Because everything was still on the servers, it reloaded all my email. It now quits normally and I also notice that it doesn't take up as much RAM or CPU. The only items that needed to be restore manually were my signature files, which I moved from the original folder (on the desktop) back to the newly created Mail folder.
I hope this helps some people.

Similar Messages

HI, I just got a Macbook Pro. It's great but my mail doesn't work at all. It will come up correctly, but take forever to download messages, then won't delete them, then won't save them to folders. Then when I go to quit mail it's like it gets stuck.

HI, I just got a Macbook Pro. It's great but my mail doesn't work at all. It will come up correctly, but take forever to download messages, then won't delete them, then won't save them to folders. Then when I go to quit mail it's like it gets stuck between quitting and not. I have to force quit, then restart my computer if I want to pull up my mail again. How can I fix this?

If you just got your new MBP you have phone support from Apple (which is quite good) call them. 800-692-7753 tell the automated answerer "mail technical support" you'll have human quite quickly. Hope this helps.

Quitting Mail closes open emails on restart

I just upgraded to Mavericks.
Previously, if I had a bunch of email windows open when I quit Mail they would all re-populate when I restarted Mail. Now Mail re-opens and all of the windows are closed...
Anyone have a fix for this??

I assume these are POP accounts and all computers are set to remove from Server after downloading.
So on the non dominant ones... Mail Preferences>Accounts, highlight an account, Advanced tab, uncheck remove from Server, just have the main dominant one remove from server.
Or get/setup IMAP accounts.

My Mail programme appears to have locked up. It's showing as open in my doc but in reality I can't open it and it won't quite. If I try to shut the machine down it tells me that I need to quite mail but I can't! Any hints please?

My Mail programme appears to have locked up. It's showing as open in my doc but in reality I can't open it and it won't quit. If I try to shut the machine down it tells me that I need to quit Mail but I can't! Any hints please?

Open  > Force Quit and press Mail

My mail won't open and I'm unable to quit mail

I am unable to open my email. The help feature says to quit mail but "quit mail" isn't highlighted.

Command - option - escape keys should open the "force quit" dialog window.

I have to force quit mail every time I want to shut down my macbook

I know there are several other posts asking the same question but I've been through all of them and I can't find which is the application that is blocking my mail from closing. Here is the diagnostics test I ran.
Last login: Sun Feb 24 08:52:33 on console
panoss-macbook:~ Panos$ kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
com.rim.driver.BlackBerryUSBDriverInt (0.0.74)
com.logmein.driver.LogMeInSoundDriver (1.0.0)
com.serato.usb.kext (2.3.0)
org.virtualbox.kext.VBoxDrv (4.2.6)
org.virtualbox.kext.VBoxUSB (4.2.6)
org.virtualbox.kext.VBoxNetFlt (4.2.6)
org.virtualbox.kext.VBoxNetAdp (4.2.6)
com.rane.driver.sl2.10.6 (1.0.1f3)
com.github.osxfuse.filesystems.osxfusefs (2.5.4)
panoss-macbook:~ Panos$ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfi x|x)/{print $3}'
Password:
org.macosforge.xquartz.privileged_startx
com.rim.BBDaemon
com.rane.sl4.daemon
com.rane.sl3.daemon
com.rane.sl2.daemon
com.rane.sixtytwo.daemon
com.rane.sixtyone.daemon
com.rane.sixtyeight.daemon
com.oracle.java.Helper-Tool
com.microsoft.office.licensing.helper
com.machangout.glims.loader
com.logmein.logmeinserver
com.google.keystone.daemon
com.disc-soft.DAEMONTools.PrivilegedHelper
com.adobe.SwitchBoard
com.adobe.fpsaud
panoss-macbook:~ Panos$ launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
com.growl.GrowlLauncher
com.logmein.CubbyHelper
com.Eltima.SyncMateServer
org.macosforge.xquartz.startx
com.rim.BBLaunchAgent
com.rim.RimAlbumArtDaemon
com.oracle.java.Java-Updater
com.machangout.glims.agent
com.logmein.logmeinguiagent
com.logmein.logmeingui
com.hp.messagecenter.launcher
com.hp.devicemonitor
com.google.keystone.system.agent
com.divx.update.agent
com.divx.dms.agent
com.facebook.videochat.Panos.updater
com.divx.agent.postinstall
com.adobe.ARM.de23d1e3aa2d00ce38d73f10fcbdc8dcaaaf6be989610710a1ddda77
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae
com.adobe.AAM.Scheduler-1.0
panoss-macbook:~ Panos$ ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta} * L*/Fonts 2> /dev/null
/Library/Components:
/Library/Extensions:
VBoxDrv.kext
VBoxNetAdp.kext
VBoxNetFlt.kext
VBoxUSB.kext
/Library/Frameworks:
AECore.framework
AEProfiling.framework
AERegistration.framework
Abracode.framework
AudioMixEngine.framework
Compressor.framework
ContactRender.framework
DSPPublishing.framework
DivX Toolkit.framework
FxPlug.framework
GData.framework
GlimsAdditions.framework
HPSmartPrint.framework
MacFUSE.framework
MediaServerAPI.framework
MindFortress.framework
NotesLib.framework
NyxAudioAnalysis.framework
OSXFUSE.framework
PMPluginsFramework4.framework
Pantomime.framework
PluginManager.framework
ProMetadataSupport.framework
Qmaster.framework
RIM_VSP.framework
RimBlackBerryUSB.framework
SIXTY-EIGHTApi.framework
SL2Api.framework
SL4Api.framework
SixtyOneApi.framework
SixtyTwoApi.framework
Sl3Api.framework
TSLicense.framework
XSKey.framework
iTunesLibrary.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
AdobeAAMDetect.plugin
AdobeExManDetect.plugin
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
DirectorShockwave.plugin
DivXBrowserPlugin.plugin
Flash Player.plugin
Flip4Mac WMV Plugin.plugin
GlimsAdditions.webplugin
JavaAppletPlugin.plugin
LogMeIn.plugin
LogMeInSafari32.plugin
LogMeInSafari64.plugin
OVSHelper.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
SharePointWebKitPlugin.webplugin
Silverlight.plugin
flashplayer.xpt
nsIQTScriptablePlugin.xpt
/Library/Keyboard Layouts:
/Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.divx.dms.agent.plist
com.divx.update.agent.plist
com.google.keystone.agent.plist
com.hp.devicemonitor.plist
com.hp.messagecenter.launcher.plist
com.logmein.logmeingui.plist
com.logmein.logmeinguiagent.plist
com.logmein.logmeinguiagentatlogin.plist
com.machangout.glims.agent.plist
com.oracle.java.Java-Updater.plist
com.rim.BBAlbumArtCacher.plist
com.rim.BBLaunchAgent.plist
org.macosforge.xquartz.startx.plist
syncmateStarter.plist
/Library/LaunchDaemons:
com.adobe.SwitchBoard.plist
com.adobe.fpsaud.plist
com.apple.aelwriter.plist
com.apple.qmaster.qmasterd.plist
com.disc-soft.DAEMONTools.PrivilegedHelper.plist
com.google.keystone.daemon.plist
com.logmein.logmeinserver.plist
com.machangout.glims.loader.plist
com.microsoft.office.licensing.helper.plist
com.oracle.java.Helper-Tool.plist
com.rane.sixtyeight.daemon.plist
com.rane.sixtyone.daemon.plist
com.rane.sixtytwo.daemon.plist
com.rane.sl2.daemon.plist
com.rane.sl3.daemon.plist
com.rane.sl4.daemon.plist
com.rim.BBDaemon.plist
org.macosforge.xquartz.privileged_startx.plist
/Library/PreferencePanes:
Apple Qmaster.prefPane
Flash Player.prefPane
Flip4Mac WMV.prefPane
JavaControlPanel.prefPane
Launchpad-Control.prefPane
NTFS-3G.prefPane
OSXFUSE.prefPane
Perian.prefPane
SIXTY-EIGHT Audio Control Panel.prefPane
SL 2 Audio Control Panel.prefPane
SL 3 Audio Control Panel.prefPane
SL 4 Audio Control Panel.prefPane
Sixty-One Audio Control Panel.prefPane
Sixty-Two Audio Control Panel.prefPane
/Library/PrivilegedHelperTools:
SL2SettingsService
SL4SettingsService
SixtyEightSettingsService
SixtyOneSettingsService
SixtyTwoSettingsService
Sl3SettingsService
com.disc-soft.DAEMONTools.PrivilegedHelper
com.microsoft.office.licensing.helper
/Library/QuickLook:
QuickLookEyeTV.qlgenerator
iBooksAuthor.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
AC3MovieImport.component
AppleHDVCodec.component
AppleIntermediateCodec.component
AppleMPEG2Codec.component
AppleProResCodec.component
DVCPROHDCodec.component
DVCPROHDMuxer.component
DVCPROHDVideoDigitizer.component
DVCPROHDVideoOutput.component
DVCPROHDVideoOutputClock.component
DVCPROHDVideoOutputCodec.component
DesktopVideoOut.component
DivX Decoder.component
DivX Encoder.component
FCP Uncompressed 422.component
Flip4Mac WMV Advanced.component
Flip4Mac WMV Export.component
Flip4Mac WMV Import.component
IMXCodec.component
Perian.component
/Library/ScriptingAdditions:
Adobe Unit Types.osax
Glims.osax
/Library/Spotlight:
Microsoft Office.mdimporter
iBooksAuthor.mdimporter
iWork.mdimporter
/Library/StartupItems:
VirtualBox
/etc/mach_init.d:
/etc/mach_init_per_login_session.d:
/etc/mach_init_per_user.d:
com.adobe.SwitchBoard.monitor.plist
Library/Address Book Plug-Ins:
SkypeABDialer.bundle
SkypeABSMS.bundle
Library/Fonts:
Library/Frameworks:
DotMacKit.framework
EWSMac.framework
MindFortress.framework
PMPluginsFramework.framework
PMPluginsFramework68kAligned.framework
SyncManagerCommon.framework
libical.framework
Library/Input Methods:
.localized
Library/Internet Accounts:
V1
Library/Internet Plug-Ins:
FacebookVideoCalling.bundle
Library/Keyboard Layouts:
Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
com.adobe.ARM.de23d1e3aa2d00ce38d73f10fcbdc8dcaaaf6be989610710a1ddda77.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.9EA69D5D-CAF4-4CF6-8827-CCE 73BEC9A63.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.AD6BE37E-A343-4019-AFF6-B02 3B57BFA11.plist
com.apple.FolderActions.enabled.plist
com.apple.FolderActions.folders.plist
com.divx.agent.postinstall.plist
com.facebook.videochat.Panos.plist
org.virtualbox.vboxwebsrv.plist
Library/PreferencePanes:
Library/Services:
OMCService.service
panoss-macbook:~ Panos$ osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
iTunesHelper, Skype, Mail, Messages, Dropbox, BetterTouchTool, DockView
panoss-macbook:~ Panos$
If someone is able to help me with these I would really appreciate it. Thanks in advance.

Cross references
I have to force quit Mail almost every time I shut down my computer?
Every time my mac boots up I have recovered files.
… I suspect that at the time of the problems, there was a file system inconsistency. …

Running 10.9.2, out of the blue I can no longer minimize e-mails in Mac mail program. I have to put the cursor on the upper edge of the screen to show the tool bar that allows me to scroll down to quit mail to get out the of the program.

Recently my mail program has changed itself and I can no longer see the red, yellow and green dots allowing me to close minimize and enlarge. To get out of mail I have to put the cursor on the top edge of the toolbar expanding to another toolbar that will allow me to quit mail. This is a real pain right where my mother never kissed me. How do I get the dots back?

Move the mouse to the far upper right corner of the screen. You should see a blue box with two arrows pointing inwards. Click that blue icon. Sounds like you put the Application into whats called Fullscreen Mode.

"Mail cannot access your mailbox information because it's already in use. Rebuild Mailbox information Quit" Both quits Mail.

After installing Yosemite, my Mail stops working after about 20-30 seconds when this Dialog Box pops up, freezes Mail and says:
"Mail cannot access your mailbox information because it’s already in use.
Another application on your computer or on your local network is using your mailbox information. Click Quit to quit Mail. Then log out of this computer and any other computer you’re using. After you log in again, open Mail on one computer only.
If this message reappears, there may be a network server problem. Contact your system administrator to determine if it can be resolved by rebuilding your mailbox information. Then click Rebuild Mailbox Information.
If this message reappears, there may be a network server problem. Contact your system administrator to determine if it can be resolved by rebuilding your mailbox information. Then click Rebuild Mailbox Information.
Rebuild Mailbox information Quit"
Clicking on either one quits Mail. I am receiving my emails. I can even send my self a test email and receive it before it freezes up in 20-30 seconds. My ISP thinks it's a "Kernal" software problem.
Through advice by a friend, I have tried:
Applications - Utililities - Disk Utilities - and selected my hard drive and then click Repair Permissions
Rebooted a bunch of times. The first time Repair Permissions printed a few pages of stuff. The 2nd, 3rd and 4th times, it printed out this:
Repairing permissions for “Macintosh HD”User differs on “private/var/db/displaypolicyd”; should be 0; user is 244.Group differs on “private/var/db/displaypolicyd”; should be 0; group is 244.Repaired “private/var/db/displaypolicyd”
Permissions repair complete
But I still have the same problem I stated the the beginning of this:(
Any more advice?

I have the exact same issue, just after installing Yosemite. Please advise

I am trying to shut down my MacBook Pro but mail is preventing it from shutting down and it will not allow me to quit mail

Does anyone know of a way to force quit Mail. It is preventing me from restarting or shutting down my MacBook Pro running Maverick iOS 10.9.
Thanks.

itsKeef,
You're having the same problem? Do you ALWAYS have to Force Quit Mail or will it sometimes just Quite when you select Quit? Which model MacBook Pro do you have (e.g., "15-inch Late 2011"), which version of OS X are you running and which version of Mail do you have?
Clinton

HT1277 my mail will not open after I click on mail.when I try to shut down my laptop ,it wouldn't telling that mail is preventing the computer from shutting down,asking to quit Mail and when I do mail dose not quit

my mail will not open after I click on mail.when I try to shut down my laptop ,it wouldn't telling that mail is preventing the computer from shutting down,asking to quit Mail and when I do mail dose not quit

Mail is open but it is frozen, being this the reason why you cannot open the Mail window. Press Alt, Command and Esc keys or go to  > Force Quit, select Mail and force quit it. Finally, you will be able to turn off or restart the MacBook

Have to force-quit Mail - Update did not fix

The update seemed to fix all of the issues I had with SL, except for the spinning wheels in Mail, and that Mail will not quit without a force-quit. It will even cancel a restart. Am I the only one left with this issue?

Problem
Here is what is happening. Btw I am using a Dutch version so my apologies if I translate menu-options wrong.
Mail is opened at startup. When I want to quit (CMD-Q) mail, nothing happens and the program gets in a sort of wait state. The system doesn't say that mail is not responding anymore. When I open the Mail-menu several options are greyed-out, including the CMD-Q as if the program is waiting for something. After waiting 15 minutes still the same and the only way to end mail is by using the force quit option.
If Mail is opened and I use the red X to close the window it isn't possible to open it anymore. Stopping the normal way isn't possible either and I am in the same situation as above and need to force-quit Mail.
If I leave Mail open and want to shutdown the computer I have to force quit Mail, because otherwise I cannot shutdown anymore.
*Solutions I've tried*
Using the Rebuild menu-option doesn't help.
I have downloaded the complete 10.6.2 dmg-file and re-installed it. This seemed to fix the problem, at least for a little while. But unfortunately after a day the same problem came back
How can this be possible?
Is there anyone out there who has the same problem and knows how to fix this? Would it help to re-install the mailprogram? How do I do this?
This is happening on the new computer of my father. I have convinced him to make the switch from Windows, but this situation is making me feel a bit embarrassed

Hi, Using MAC OSX 10.6.8 and have intermittent issues with receiving new emails - sending is OK. I've tried the workarounds (take offline & take online), quitting mail etc - no luck. Any suggestions?

Hi, I'm using MAC OSX 10.6.8 and have intermittent issues with receiving new emails - sending is OK. I've tried the workarounds (take offline & take online), quitting mail etc - no luck. Have cleared space, checked Window - Doctor and server has green light. Mail Activity shows 47 emails waiting to download, iPad and iPhone download them all OK - no extra big files stopping the download either. In the past, quitting mail has worked, but not today... Any suggestions?

Hi, I'm using MAC OSX 10.6.8 and have intermittent issues with receiving new emails - sending is OK. I've tried the workarounds (take offline & take online), quitting mail etc - no luck. Have cleared space, checked Window - Doctor and server has green light. Mail Activity shows 47 emails waiting to download, iPad and iPhone download them all OK - no extra big files stopping the download either. In the past, quitting mail has worked, but not today... Any suggestions?

TS3276 I have installed OS X Mavericks on macbook pro, macbook air & iMac but I am having terrible trouble with apple Mail. I need to take all accounts online frequently OR worse I have to quit mail and restart computer. Is anyone else having problems?

I have installed OS X Mavericks on macbook pro, macbook air & iMac but I am having terrible trouble with apple Mail. I need to take all accounts online frequently OR worse I have to quit mail and restart computer. Is anyone else having problems?

I just checked to see if the update to OS X Yosemite 10.10.1 solved any of the issues outlined in my previous post, and to my dismay, nothing has changed -- all of the previous problems persist.
My iMac (8) -- it's renamed itself eight times since the recent troubleshoot with the Apple tech rep -- shows up as a shared device in Finder on my MacBook Pro, but when I click on it, I cannot establish a connection using "Connect As". So I've attempted to connect using the menu "Go/Connect to Server...", using both (alternately) the iMac's name and IP address, to no avail. I get a message which reads: "There was a problem connecting to the server 'Peter's iMac (8)'. This server may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again."
Here's what I know:
The server -- Peter's iMac (8) does exist;
The server -- Peter's iMac (8) is available at this time;
The server name -- Peter's iMac (8) -- is correct, as specified in the system sharing preferences;
The server IP address is correct, as specified in the system sharing preferences;
The network connection is active when I attempt to connect.
I'm convinced the problems stem directly from the OS X Yosemite update. None of this was ever remotely an issue in the previous OS X's -- any of them. This is maddening! What can be done? Apple?? Anyone???

Have to Force quit Mail & cannot delete certain messages

I know some folks have already posted about this, but I've yet to find a solution. My mail continues to download the same, previously deleted messages each time I open it. I also have to force quit mail to leave it. It will download new mail from my .mac account while in this condition but will not access my other sympatico mail account. In order to get new mail I have to force quit and reopen the app. I've considered the 'rebuild mailbox' option but all of these annoying messages are in my inbox and there appears to be no 'rebuild' function for the inbox. I've also tried going into my library and manually moving these files to the trash and restarting mail. They appear again. Can someone please offer me a solution to this problem. All I can think of doing now is getting rid of Leopard to go back to Tiger mail.
Thanks

Hold the phone. This, apparently, may be a Bell Sympatico server issue after all. I've tried to get in contact with their support people and the message says that they've been having problems. Also, my wife, who only uses .mac mail recieved the same email (that keeps popping up in my inbox) and has had no issues. I retrieved my mail using my newer imac as well and the same problem occured there. Hence, it is probably not an app issue, but a server issue.
Thanks all for your help. Hopefully I can resolve this with Sympatico.

Force quit mail

Mail won't quit. I must "force quit" mail and reopen in order to get new mail. Also must force quit mail to shut down.

Consider yoiu have corrupt preference file, corrupt mail index, possibly the disk directory.
Try safe boot.
Try repairing the drive from another partition. Lion Recovery or OS X DVD.
And for help with mail
http://www.apple.com/support/mail

HT1277 I am unable to Quit Mail and this then does not allow me to shut down my desktop apple.

I am unable to Quit Mail and this then does not allow me to shut down my desktop apple.

Welcome to the Apple Support Communities
Open  > Force Quit and close Mail

Quitting Mail

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