Quotation is not appeared in follow up popup in the opportunity

Hi,
Using MARKETINGPRO role
Created Lead and then created Opportunity as a follow up to this lead.
Using SALESPRO role
Now logged in to WEBUI with SALESPRO role and opened the created opportunity.When I open the follow up popup,
quotation transaction type is not available to create quotation as a followup.
Remark : If I create stand alone opportunity and check for Quotation transaction type, it's available in the follow up popup.
please suggest me why is this difference.
Regards,
Nagi

Hi Nagi,
As Maggii said 1st need to look up once at:
1. Copy control set up
2. The particular transaction level (Quotation) ---> in the Dialog Structure -
> channel
Check whether it was assigned "CRM WEB Client UI" or not
3. And more over need fix up as a error free in the opportunity for follow up,
Let me know once if u go thorough this,
Cheers.

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Quotation is not appeared in follow up popup in the opportunity

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