R/3 material number not replicated in COMM_PRODUCT and COMMPR01 in SRM

Hi SRM experts,
We have a problem when SRM user tries to raise order against Product A. He encountered an error "Incomplete items on Catalog, only complete Items transferred". Upon looking at COMM_PRODUCT table and COMMPR01 (product maintenance) in SRM, this Product A is not existing. What could be the reason why this product was not replicated in SRM? Among materials w/c belong to same Product Category are all exist in table except for this specific material. This, however, is existing in MARA and not flagged for deletion. I have checked the SMQ2 in SRM and no queues found.
Need your expert advice.
Thanks,
Madelyn

Hi
In SRM, use Transaction – SM30
Go to Table - COMCHIERARCHY_
Amend the setting so that the following is checked:
Transfer 60 Character Description
This will now ensure that the 60 character material group description is replicated to SRM.
The OSS note (455949) SAP has given us long back works around CRM customizing path.
*To access it in SRM use SM30 on COMCHIERARCHY to use long description instead of short one.*_
Use
In R/3 system - T023T has short description (20 char) and long description ( 60 char ).
The description in SRM COMM_CATEGORYT has 80 char length.
See related pointers ->
overwriting SAP standard material description
Material Group description in SRM
How can i change the description of material when i create a SC?
Hope this will help. Do let me know.
Regards
- Atul

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