R/3 to CRM replication,'CRS_SEND_TO_SERVER'

Hi All,
We have extended CRM BP using EEWB. We have created about 20 screen fields. So, they are available at screen and also in the table BUT000.
Now I have the same 20 fields in KNA1(R/3) table but not on the screen.
If I would like to update any of these custom fields in CRM is it ok to call the FM
'CRS_SEND_TO_SERVER' with the appropriate data in R/3.
will it update the required custom fields. Is this a proper approach?
Thanks in advance,
Suresh.

Hi,
While replication of the ERP SD customer to CRM, the system checks whether the SD customer is a consumer(standard account group 0170) and if so then the CRM business partner is created as a person and not organization.
In case the SD customer is created in any other account group then the CRM business partner is created as an organization.
This behaviour is because in ERP it is assumed that all customers except consumers are organizations. Hence during replication they are created as organizations in CRM. Only consumers are created as persons in CRM.
I hope it helps you.
Regards,
Srini.

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Bank Key giving error for ECC to CRM replication

While replicating BPs from ECC to CRM, the following error shows in the BDoc:
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To the best of our understanding, the Bank (branch: XXXX-YYY) detail is not available in the CRM, but where to make in CRM or why should it not be replicated from ECC when the same is created in ECC in the first instance itself.
Seek your guidance please.
Regards,
Tariq

Dear Leon,
Thank you for your advise and after going through the same I have the following to share with you:
Make sure that the Bank Key,Bank Key - FI01 Bank master creation is maintained .....
>>>>>>>> Yes maintained.
After maintaining it,try to replicate using PFAL.
>>>>>>>> For replicating what "object type" should I choose from the list, though i couldn't find any of the drop down entries having "Bank" or likewise. hence what object type to select for replication?
And check in BD64 whether the distribution model is maintained correctly.
>>>>>>>> I checked but couldn't find the mention of any bank in the model views available there related to HR / CRM:: "HRALECRM" or "ZHRCRMWFM"...........hence kindly advise where and what for should I look for?
"................., it is possible that bank data is not distributed, because the system to which the bank data is to be sent is not available or the settings in Customizing are incomplete or incorrect. Check SPRO
>>>>>>>> Checked, system is maintained.
Thanks!
Tariq

Exits / BTE on material modification - CRM Replication

Hi all.
Our R/3 system is linked with a CRM one.
When material are modified, data are replicated by a business transaction event :
00001250 BC-MID CRD_MATERIAL_COLLECT_DATA.
We want to add custom code to extend modification of material (when material is sent) data but we want it to be replicated too...
1) We try to put our modifications in a FM called in update task in user exit ZXMG0U02 => It failed
2) We try to add a second, specific one BTE 1250. It failed because this second BTE is triggered after those standard that makes replication
Do you have another idea ?
It is possible to modify the order of BTE executions ?
Thanks a lot in advance
J.C

Hello Johan,
You need to check txn:OMSL in ERP and you need to make sure that settings are in sync with CRM customizing path settings.
SPRO>IMG>Cross-Applicaiton Component>SAP Product>Basic Settings-->Define O/P Format..
Especially you need to check for the lexicographical flag.
If this flag is set, then 0123 is different from 123.
Hope this helps!
Best Regards,
Shanthala Kudva.

R3 - CRM Replication: Sales Rep, Accounting Clerk, Plant

I am looking for doco or a least a knowledge of how to perform replication from R3 to CRM of the following:
Sales Rep
Accounting Clerk
Plant
When a customer is transferred to CRM I am looking for the above 3 objects to be transferred and associated with the BP in CRM. Is this possible in the standard delivery of CRM 4.0?
Appreciate any advice.
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K

Katrina, when you load our business partners and assuming you have maintained your Account Group - Classification mapping accordingly, these objects should be loaded into their respectives roles. After having finished the BP load ou resume with the BP relationship load and these relations should be created accordingly as well. Tiest.

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Hello,
we want to filter the replication of products between CRM and R/3 by a Z-field. What is the best method to do this?
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Solved it myself

CRM replication error

Dear experts,
We are using a CRM 5.0 system. when we create a sales order and try replicating it into ECC, we get the error:
"Partner with the partner role AP cannot be converted (Notification E C( 010)".
Has anyone of you seen this before? Could you please help me in resolving this?
Thanks
Ritwik

Hello Ritwik,
You need to turn off the mapping of the contact person from CRM to R/3
for sales order:
SPRO -> CRM   -> Basic functions   -> Partner processing
   -> data transfer:
-> Distribution of Partner Functions from CRM into R/3
In that case this partner function is not send to R/3.
Hope this helps!
Best Regards,
Shanthala Kudva.

Change Account Group (BU_GROUP) in ERP -- CRM replication

Hi experts,
We are running CRM 7.02.
Customer has a requirement to change the account group in CRM, between 2 account groups in different number ranges.
They currently do this via XD07 in ERP, however, the changes do not replicate fully to CRM.
(CRMM_BUT_FRG0041-ACCOUNT_GROUP is updated by middleware, but BUT000-BU_GROUP is not)
We are thinking to use BADI BUPA_INBOUND to make an enhancement in CRM that will force the account group to be changed in field BUT000-BU_GROUP.
We understand that the account group will no longer align with the assigned number range. This is acceptable from customer perspective.
Are there any other issues that we should be concerned about or made aware of ? Any other customers facing similar requirement / experience ?
Thanks.

Hi Charles!
The Account Group is the essential controlling element in the ERP system. In CRM there is no such concept of the account group that controls all important functions as is the case in ERP. Therefore there is no 1:1 mapping of the account group between ERP and CRM. The account group is mapped to the sales classification in CRM. This allows you to specify which sales classification the business partner receives depending on the account group maintained in ERP. This is why you see the change in table CRMM_BUT_FRG0041. You must specify a numbering group for which the new business partners are assigned their new BP ID in CRM. This is what the BU_GROUP field refers to in BUT000, the numbering group and not the account group. So a change in account group will never change the ID of the BP in CRM. Changing the ID of a BP in CRM can have serious inconsistencies. Note 504265 provides details on this and a possible work around. Hope this helps!
Conall.

CRM replication t_other_info BAPIEXTC structure field too short

I am using the FM to map r3 to crm and it tells us to use the structure T_other_info which has 4 fields, field 1, field 2, field 3, and field 4 each only 250 chars.
My structure that i am passing to the function module is 300 char for field3, what can i do? I am not able to replicate addiitional fields because when i pass it over it turns into '###' when the field is mapped. I am assuming it is because i can only pass 250 chars to field1,2,3,4 etc.
The fm i am using is 'Z_U_EXIT_MAT_MAP_OLTP' .
tables
t_int_tables = t_int_tables
t_bapistruct = t_bapistruct
t_messages = t_messages
t_other_info = t_other_info.
thank you.

not answered

Inhouse repair from CRM replications error

when i saved inhouse repair in CRM system, its saving with out error. but when i reopened it, its getting the following error and its not getting replicated to ECC system
"An error has occured in the system D00CLNT100 while copying the document
Message no. CRM_ORDER_MISC 020
Diagnosis
Errors have occured while transferring the document into another system. Remove the error messages from the enclosed log.
Transmission log
Partner with the partner role AP cannot be converted (Notification E C( 010)"
what is partner ap role
how to deal with this.
Thanks,
Proiya

Hi,
use t-code XD03 in ECC system, enter the corresponding customer code.
And click tab Contact persons thereafter.
On the tab Contact persons, check whether that contact person is available or not.
cheers,

Replication of Business Partner from ISU to CRM

Hello,
I am creating the Business partner through 'BP' transaction and it is getting replicating to CRM,
But when I am creating the Buiness Partner through 'Emigall' transaction it is not replicating to CRM.
Also I added the many fields like u2018TIME_ZONE, ADDR_DATE_TO, ADDR_DATE_FROM, TEL_CNTRY, FAX_CNTRY etc.u2019 in the structure of business partner in 'Emigallu2019 transaction,
and the business partners were created successfully in ISU, but it is still *not replicating in CRM*.
Please help me to solve this issue.
Regards,
Darshana

Hi Darshana,
1st step: Check SAP delivery: IS Migration -> Settings -> SAP Settings
CRM_REPL_OFF X X Deactivate CRM Replication (only IS-U)
2nd step: Check project settings (superseding standard setting): IS Migration -> Settings -> Customizing Settings
- if you can't find the parameter CRM_REPL_OFF: standard setting is valid
- if there is a parameter CRM_REPL_OFF: check whether what the parameter value is (space or X)
Kind regards,
Fritz

Z Fields replication between R/3 and CRM

We are trying to replicate two z fields on KNA1 table in R/3 to CRM. (CRM 5.0 and R/3 4.6)
The following steps have been implemented:
R/3
1. New entry in TBE24 and user exit function module in TBP34 for event CRM0_200.
2. The FM adds a new tabname called ZXXX to the BAPIMTCS.
CRM:
1. EEWB to add the new fields to BP master
2. New entry in TBE24 and user exit function module in TBP34 for event SMOUTIL3
3. The FM locates the tabname ZXXX and adds it to the message extension.
The user exit is R/3 is called appropriately.
However the user exit for event SMOUTIL3 in CRM is only called when a standard field is changed in R/3, eventhough the generic inbound function modules are called with the data.
Should I be doing something different?
Cheers
Krish!

Check the below thread.
Re: ECC to CRM replication of custom Business Partner fields
Hope it helps.

Replication: CRM as leading system?

Hi,
when trying to connect R/3 IS-U with CRM:
Do you have to determine for every master data group (contracts, business partners etc.) that one system is the leading system (which means master data is always created there). Or does it not matter because data is replicated anyway (when customized properly)
Thank you

Yes, It is possible to replicate data from either ways. From CRM to IS-U data can be replicated by MDTs, BDOCs etc. For IS-U to CRM replication BADI, RFCs, ISU BOL enhancement etc is required.
In most of the cases, CRM system acts as leading system for BP, Busisness Agreement and Contract creation.
For Market communication IS-U system stands as leading system.
Regards,
Amrit

How to replicate Customer to CRM from R/3?

Hi,
I have a problem while replicating a Customer.
I made some changes to the Customer in R/3 and these changes are not getting replicated to CRM.
So, what could be the problem?
Raghu

Hi Raghu,
Please refer the Best Practices document for replicating BP's from R/3 to CRM. Please have a look the following document for your information.
http://help.sap.com/bp_crmv340/CRM_DE/index.htm
under Technical Information->Building Block Library->B09: CRM Replication. page no.45 onwards.
Reward if it helps.
Best Regards,
Johnny.

Copying Custom Access Sequences to CRM from R/3

Here is the scenario we're working with:
Use quotes in CRM which are then released to orders in R/3. Would like to use pricing procedures to default in fixed prices for certain materials. Have everything working fine in R/3. I am following the process outlined in the Replication guide.
We created a new access sequence for pricing use SalesOrg/DistChan/Division/Batch. Created table A991 which has entries stored.
Running DNL_CUST_CNDALL does not bring the access sequence across. Tried defining my own customizing object specifying the new table and I get the following error in SMW01:
<b>Target table CNCCRMPRCUS991 is not actively available</b>
Is there a certain order I was supposed to do this in?

Hi Raghu,
Please refer the Best Practices document for replicating BP's from R/3 to CRM. Please have a look the following document for your information.
http://help.sap.com/bp_crmv340/CRM_DE/index.htm
under Technical Information->Building Block Library->B09: CRM Replication. page no.45 onwards.
Reward if it helps.
Best Regards,
Johnny.

Synchonize cusotmer master data from SAP R/3 to CRM

Dear Sir,
My SAP R/3 is ECC6 , but my crm is CRM5.0
I have the question that I would like to synchonizat data ( field in Sales Area data : Sales district, Sales Office , Sales group, customer group ) in R/3 and link to CRM ?
Where can i find these fields in CRM?? and where can I find the mark for delete for customer master data field in CRm Please kindly advise
THank you and best regards,
Vimol

Hi Vimol.
If the CRM and ECC are all connected (like RFC's/logical systems/...) for synchronizing the data you need to do the initial loads. SAP has different objects for different data loads. Please follow B09_BB_ConfigGuide_EN_US(CRM Replication) for the same.
Hope this helps,
Karuna.

R/3 to CRM replication,'CRS_SEND_TO_SERVER'

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