R&R Queue Demon is hanging in status STOPPING

Hi folks,
I'm currently facing a problem I don't seem to cope with so I hope you may be able to help me. Here we go:
I implemented the SAP CRM Groupware Integration into a CRM 5.0 SP6 system. At first it worked quite well.
But today I encountered a problem with the R&R Queue Demon (tranaction SMOHQUEUE):
I wanted to stop and restart the demon by hitting the corresponding buttons "stop queue demon" and then "start queue demon". But I did not get that far.
Once I pressed "stop queue demon" and then the "refresh" button, the queue demon seems to be stuck in status STOPPING. And I don't seem to find a way to get the demon into status HOLD in order to be able to start it once again. It does not react to my input (i.e. pressing the two buttons I mentioned above).
So when I press "stop queue demon", it says "stopping queue demon successful. press refresh", but when I press "refresh", it's still in status STOPPING.
And when I press "start queue demon", it says "starting queue demon not necessary. already started." which is unfortunately not reflected in the status of the queue demon.
So what can I do to get the demon into status RUNNING again? Is there a way to reset the demon without having to restart the entire server?
Thank you in advance for you help!
best regards
Alex

Hi all,
I was able to solve this problem by deleting a lock entry (transaction SM12) in client 000 which seemed to have blocked the queue demon as described above. After deleting this entry the queue demon switched back to status HOLD and could be restarted immediately. Now it's running again.
But usually you should not delete any lock entries without knowing exactly what it's all about.
I hope this is helpful for others facing the same problem.
regards
Alex

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