R versiTunes won't open because iTunes library.itl was created by a neweion of iTunes. Hoe can I convert my library to an older version?

iTunes won't open because iTunes library.itl was created by a newer version of iTunes. How can I convert my library to an older version?

Thanks, just had the same problem. Not very computer savvy, but I could actually understand your instructions. Worked perfectly! Thanks again!

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My free trial download of photoshop elements won't open because of missing elements. I've already installed twice. What can I do?

I downloaded the free trial of Adobe Photoshop Elements 12 and now it won't open because it says there are "...missing files. Please reinstall." I've already downloaded it twice and it still didn't fix it. Is there anything I can do to fix it? TIA.

SkylaNicole what is the specific error which you are receiving when trying to open Photoshop Elements?

ITunes won't open because the library file is locked

The iTunes 4 Music Library file is locked, on a locked disc, or I do not have write permission, what do I do? It was working perfectly until I plugged in my iPod. I waited, the iPod did not appear. The computer then told me that I had improperly disconnected it, yet I didn't touch it. So at that point I did disconnect it. My computer froze, so I restarted it and now iTunes won't open. Help!

Megan hello,
welcome to the Apple Discussions open the iTunes folder in your Music folder and select the iTunes 4 Music Library file... type cpmmand - D and this will duplicate the file... put the original file on the desktop and change the name of the duplicate to be the same as one you just moved ... double/click on this file after the name change... if all is okay you can trash the file on the desktop later..
let's know if it all works again Megan .... TP

Itunes won't open because it says Quicktime was not found?

When I click to open Itunes, first this message pops up: The procdedure entry point QTCF_CFHTTPPMessageSetHeaderFieldValue couldn not be locate in the dynamic link library QTCF.dll.
Then i click OK and the same message pops up, and then another one pops up saying: Quick Time is not found. Quicktime is required to open Itunes. Please uninstall Itunes, then install it again.
Except I checked, and i DO have Quicktime. So I uninstalled Quicktime, and installed it again. I opened iTunes and ir won't work. So I uninstalled iTunes and then installed it again. Still doesn't work...

If you definitely have a working QuickTime but iTunes thinks that you7 do not, then this points to a particular type of error.
Do you have a computer that has been set up for a work network? You may find that iTunes works OK when the computer is connected to the network but doesn't at home when not connected.
There are other possibilities, but this is a common one.
If I have guessed right, the problem lies in the %path% environment variable. In order to look at its contents, could you do the following:
Type:
cmd
into your search box and click cmd under Programs.
The black cmd window will open.
Next copy&paste the following into the cmd window and press return:
echo %path% >documents\path.txt
This will place the contents of the %path% variable in a text file called Path in (My) Documents.
Could you copy&paste this text file into your next post so I can look at it.
(Use ctrl V to paste into the editor, right click doesn't work.)

HT201210 Just updates itunes software on my windows PC and now it won't open because of Runtime error R6034 can you help?

Just updated itunes software on my windows PC and now it won't open because of Runtime error R6034 can you help?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

HT1451 itunes 11 is deleted and itunes 10.7 reinstalled but wont open because the itunes library .itl was created by a newer version ???

how do i revert back to older version of itunes 10.7 because I hate 11.i have unistalled all apple and itunes related software but 10.7 wont open.I is held up because the itunes library .itl was created by a newer version how do i delete this without itunes 11 installed ? Windows 7 64bit.

Thanks, just had the same problem. Not very computer savvy, but I could actually understand your instructions. Worked perfectly! Thanks again!

Stupid touch won't open in itunes-- HELP

Ok I am very frustrated! I bought a new ipod touch 2g 32mg yesterday and spent 3 hours trying to get it to work. I have tried everything in the post. I have the latest itunes but when I try and connect it does not show in Itunes and asks me what program I want to open my camera with.
If I uninstall Itunes do I lose everything in my library? I have had it for years!
I don’t know what to do to make this work. When I plug the usb into my laptop it is charging the ipod but the stupid thing won’t open in Itunes.
HELP SOMEONE!!

Hello, Welcome to discussions. Below is an article that will explain more about this with assistance.
But before you do it I know you are concerned about iTunes content and loosing it. Please check the main links below for backup options.
Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/HT1751
How to back up your media in iTunes
http://support.apple.com/kb/HT1382
========================
iPod touch not recognized in iTunes for Windows
http://support.apple.com/kb/HT1852

Final Cut won't open because of Waves on Intel...

Final Cut Express HD 3.5.1 (on 10.4.9) won't open because it tries to load a Waves plug in (which I deleted) and the Waves 5.9 Enabler comes authorization screen comes up. (Odd, since I deleted that too!!!)
I have deleted my waveshells and anything else having to do with Waves, and this still continues to happen.
This is on a 2G Intel Core Duo MacBook with 1.25G of RAM. I also have ProTools M-Powered installed, but not running. (The iLok is not inserted either.)
Anyone know what the deal is here? Is there a way to have Final Cut stop looking for something that isn't there? I am just trying to open the program, I'm not even opening a project - so it's not looking for things because of that...

I was working on a system for a client a few weeks ago that was primarily an audio workstation and had the Waves gold bundle installed. It finally did launch final cut, and in fact I could see and apply the filters, but it took over 45 minutes for FCP to launch, and several of the plugins required me to click OK, so I had to sit there and watch it as it loaded up.
I was reluctant to move the waves shell (the only file you need to move) fom the Library/Audio/Plugins/Components folder since it wasn't my system, but finally decided to do it so I could get some work done.
Also was teaching in a classroom where the waves bundle had been installed on the student computers. Some would launch, but a few could not launch FCP, not sure what the difference could have been, since these were identicla mahcines which are restored from identical images on a regular basis.

Firefox won't open because it says it is already open when it ain't

Firefox won't open because it says it is already open. It appears Firefox is operating in the background. Tried to remove it but we get the same message to log out of Firefox. For 10 years we have been using McAfee with all features but it does not detect any virus or malaware etc. It appears it might be a malaware problem but even using all the latest Microsoft fixes hasn't helped. We used Vista Business Professional with all the latest service packs updated. We use the latest version of Firefox as of up to around 3 weeks or so ago when this issue first appeared.

I suspect you need more expert help but here are a few things you can try.
If you can't open Firefox(double click on Firefox desktop icon) try Safe Mode - Hold down the Shift Key as you double click on the icon>don't check anything on the page that opens>continue. If Firefox opens and works in this safe mode go to Add-ons> Extensions and look for "Ask". Then look at Add-ons >Plug-ins and again look for "Ask" . Remove, delete,disable any Asks. If you do remove any, close Firefox. And try again in Normal Mode.
The Ask website has detailed instructions for removal but you need to find it on your computer and have your computer in working order.
If there is no sign of Ask and Firefox is working well in Safe Mode you should work your way through this -
https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
Eventually you might need to grapple with About:Config and even your Windows Registry but I would recommend a complete uninstall and re-install before that. Unfortunately that often doesn't work.
That all sounds very daunting but taken step-by-step you might get lucky early.

Adobe reader 6.0 app won't open because PowerPC apps are no longer supported

I can no longer open .pdf files on my newer imac which is over 3 yrs. old, This issue seemed to have started sometime after updating to icloud & Lion?? on this imac but for some reason, I do not have the same problem on my other imac that is running the same Lion v. 10.7.2 which is over 4 yrs. old. I can see that the older imac is running Adobe Reader 9.4.6 and opens .pdf files.
Here is the error message I get on my newer imac:
adobe reader 6.0 app won't open because PowerPC apps are no longer supported
I don't remember if or when I started having this problem on the newer imac but it use to open .pdf files. Nor can I find any reference to ANY Adobe Reader version other than 6.0 on this computer, Even after several tries and downloading off the Adobe web site using Safari.
I have made several attempts to download off the adobe web site using safari which shows it is downloading the app. but cannot find it anywhere on my computer's HD or Desktop even when using Spotlight to search for it.
In fear of screwing up my new 17" MBP which arrived yesterday I have not attempted to transfer any info/files/data off of my other imacs due to they info dating back to the PowerPC days that transfered during switching to newer mac models.
Thanks for any help in this matter
Bob

I have tried several times to update the Intel Mac verision of adobe but cannot find where it was downloaded to on my computer.   When I do a search on my computer, the only version that is found is the old 6.0 Power PC which is no longer supported.
Message was edited by: keyag

I just reinstalled iTunes, and it will not open, as it says iTunes library itl. was created from an earlier version. Any idea what this means, and how I can get itunes to open?

I just reinstalled iTunes, and it will not open, as it says iTunes library itl. was created from an earlier version. Any idea what this means, and how I can get itunes to open?

Many thanks.
That suggests that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

After a recovery reinstall of 10.8.5, using Safari 6.0.3, I get the message "Safari won't open because of a problem"

After a recovery reinstall of 10.8.5 and using Safari 6.0.3, I get the message "Safari won't open because of a problem"
I'm not sure if this Safari is compatible. I also have Safari 7.0.4 in my applications folder, which i downloaded as an attempt to
solve the problem, but it isn't compatible with my system.

Having two copies of Safari on the hard drive is what's keeping Safari from opening.
Move the 7.0.4 version to the Trash.
Then restart your Mac and try Safari.
Safari 7.0.4 won't run on Mountain Lion. Only v10.9 Mavericks.

I purchased a film but it won't play because iTunes says I need to authorize the computer, but when I do that it says the computer is already authorized. Huh - some system. Any ideas?

I purchased a film but it won't play because iTunes says I need to authorize the computer, but when I do that it says the computer is already authorized. Huh - some system. Any ideas?
Using Windows 7

Hey Louni,
Thanks for the question. I understand you are having issues with Authorizing your computer to play content. The following articles may help to resolve this issue:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M.

Imported PDF won't open because it has no forms to fill but it does

imported PDF won't open because it has no forms to fill but it does

Can you send the PDF form you are trying to import to [email protected] so we can take a look at it.
Thanks,
Randy

Since most recent OS update, my iMac intel won't open my HP Officejet 4500 scanner. I have un-installed and re-installed the 10.8.3 update and the dame with HP drivers. I get the essage (HP scanner won't open because of a problem". Suggestions???

Since most recent OS update, my iMac intel won't open my HP Officejet 4500 scanner. I have un-installed and re-installed the 10.8.3 update and the dame with HP drivers. I get the essage (HP scanner won't open because of a problem". The printer works, but not the scanner. Suggestions???

It's possible that you need new drivers from HP, in order to be compatible with OS X 10.8.3. Looking at HP website, they haven't released new drivers since last November. You might need to wait for new drivers or contact HP to push for an update.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw _lang=&product=3919448#N218

R versiTunes won't open because iTunes library.itl was created by a neweion of iTunes. Hoe can I convert my library to an older version?

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