R12 UMX User Management Error

In R12, when users/managers/business owners try to remove responsibility from themselves or from another user, using the Manage Addtional Access Requests function on the their homepage, we receive “You have encountered an unexpected error. Please contact the System Administrator for assistance.”
Any thoughts on how to resolve?
Thank you.

868039 wrote:
In R12, when users/managers/business owners try to remove responsibility from themselves or from another user, using the Manage Addtional Access Requests function on the their homepage, we receive “You have encountered an unexpected error. Please contact the System Administrator for assistance.”
Any thoughts on how to resolve?
Thank you.Can you find any details about the error in Apache or the application log files?
Please enable debug pas per (JBO-27019: Get method for attribute Error Using Create Grant Tab In Functional Administrator Responsibility or in User Management [ID 415738.1]) and see if you get more details about the error.
Thanks,
Hussein

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