R2D2 not working after a year?

I have an R2D2/DROID 2, I got it last year.  I have followed all recommended maintenance procedures, and even just did a factory reset to try and fix this problem to rule out software bug, but I'm still having the problem.  The touchscreen barely works, and if it does, 90% of the time it'll go off on a mind of its own.  I pretty much have to rely on a bluetooth, and even THAT barely works.  *** is wrong with the phone?  Is anyone else having this issue?  Any answers Verizon???

Citokre, since you’ve done the master reset please DM me your name and number and I can see what other options we have for you. Hope this helps. Thanks.
  SammuelP_VZW
VZW Support
Follow us on Twitter @VZWSupport

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