Radeon HD 6970M driver update issue

I just got Battle Field 3 and it said i needed driver updates to my graphics card in order to play. So I went and tried to update like a fool without looking to see how on bootcamp. I updated to the latest driver and now my display resolution is limited to 1600x1200. It wont give me the option to go up to the native resolution of 2560x1440. I know I probably did a lot wrong, but is there anyway to fix this?

I tried using the update to 9.2 (12.1 Catalyst) update technique, the one when graphic card shows as 6700M, but the drivers still froze my comp and had to manualy restart the laptop (this happens only when in fixed mode, otherwise while in dynamic mode it says the driver stoped responding but recovered and/or it just switches to the working graphic card).
Dont know why, but I am having a lot of issues with AMD drivers lattely and cant seem to get a stable driver setup, even when using the older offical version (in the link above). Acctualy this is also the reason why I would like to update my drivers, since stability was the only reason I was using obsolete drivers in the first place.
Is there any way to update drivers to the latest version, or close to the latest version, that works for all those hybrid HP laptops?
If any more info is needed please let me know...

Similar Messages

Sol 10 driver update issues!

Hey All;
I'm trying to install Solaris 10 1/06 (x86) from DVD onto our HP ProLiant DL585--we have 4 scsi disks, and I've configured the basic raid 5 array in the controller interface.
The problem happens when I try the driver update that's required in order for solaris to see the controller and disks. When we get to the 'select and installation type' menu, I'm picking "5 Apply driver updates", then choosing the floppy w/ the DU image from HP. That seems to go fine, but after it's extracted the driver to the miniroot system, I choose e for end (or maybe f for finished) and it goes straight into the interactive setup--there isn't an option to pick the solaris interactive text.
The problem with that is, the install hangs, and the solaris install manager screen says "failed to start the java VM" etc etc. It openes and interactive shell window, where I can run format and confirm that the disks are recognized now, but I can't seem to get any further. There is a note on the HP driver readme that says to select option 4 (solaris interactive text (console session), but I seem unable to specify the install option after doing the driver update.
Anyone have any advice for me? It's driving me slightly nutty at this point.

Hey All;
I'm trying to install Solaris 10 1/06 (x86) from DVD
onto our HP ProLiant DL585--we have 4 scsi disks, and
I've configured the basic raid 5 array in the
controller interface.
The problem happens when I try the driver update
that's required in order for solaris to see the
controller and disks. When we get to the 'select and
installation type' menu, I'm picking "5 Apply driver
updates", then choosing the floppy w/ the DU image
from HP. That seems to go fine, but after it's
extracted the driver to the miniroot system, I choose
e for end (or maybe f for finished) and it goes
straight into the interactive setup--there isn't an
option to pick the solaris interactive text.
The problem with that is, the install hangs, and the
solaris install manager screen says "failed to start
the java VM" etc etc. It openes and interactive shell
window, where I can run format and confirm that the
disks are recognized now, but I can't seem to get any
further. There is a note on the HP driver readme that
says to select option 4 (solaris interactive text
(console session), but I seem unable to specify the
install option after doing the driver update.
Anyone have any advice for me? It's driving me
slightly nutty at this point.Yes you will not be able to select option 4, it directly boots with option 1.
Now if you want to continue installation with option 4 then, install the drivers, and continue with the installation.
Hit escape when you see the �Proposed Window system configuration for installation� screen.... to go to the �Current or Proposed Window System Configuration� screen. Select �F3� in the �Current or Proposed Window System Configuration� and the install will proceed as a text install.
hope this will help.....

Jan 2014 Imaging driver update issues

I upgraded my ZCM Primary server from 11.2.2 to 11.2.4 over the weekend. Today I downloaded the Jan 2014 Imaging Driver update from the 11.2.4 patches page. I downloaded the zenworks11.2.4_MU1_Jan14 that said it was for 11.2.4 and 11.2.4 MU1. I followed the readme.txt file that says to run the imaging_driver_update.bat file. I ran this and I get:
"Applying wrong imagin driver updates........Exiting driver update."
Does anyone have any solutions to get this fixed up? If I go to %zenworks_home%\share\preboot\update and look at the ZUpdate.sig file it shows 112303 for the [zen_client_version] If I go into the ZCC management page and look under the primary server all of the version show correct as being 11.2.4.
Thanks for any information you can give. I also cannot PXE boot at this time as well. It gets through PXE fine and I choose "Start Zenworks Imaging Maintenance" from the Imaging menu screen and then it starts loading but then pops up "cannot connect to Zenworks repository" or something like that. I don't have it right in front of me now.
Thanks for any help.
Andrew
Network Administrator
West York Area School District

Marceldejager,
> Anyone any idea's?
yes - read the screen when you go to the November Update you are redirected to the Monthly Update, sure - but at the top, with a bright yellow background are the words
"You have been automatically redirected to this patch because it supercedes the patch you originally requested. The patch you originally requested is still downloadable, click here to download it instead of this newer patch."
if you click on the link it takes you to the patch you want...
Shaun Pond (now working for ENGL)
newly reminted as a Knowledge Professional

Satellite C660-23M - graphic driver update issue

New to this forum so dont know if this problem has been covered.
Have installed Photoshop elements 11 and premier elements 11.
The elements program runs ok but cannot get get premier elements to open new project. Adobe advised trying to update drivers which I have tried without success.
When running driver update on laptop it says latest driver installed. 8.15.10.2189
On checking Toshiba update site it shows later version 8.15.10.2353.
Have downloaded this ,I then unzipped it and it says will start automatic installation when finished but nothing happens.
Have tried several times but once unzipped it will not install.
Any help would be appreciated and infact confirmation of latest driver.

Just done a direct x scan and this is an extract of results.
"Time of this report: 11/9/2012, 14:51:13
Machine name: KEITHR-TOSH
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite C660
BIOS: Phoenix SecureCore Version 2.00
Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 6144MB RAM
Available OS Memory: 5938MB RAM
Page File: 3592MB used, 8282MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode
Shows DX Setup Parameters: Not found
does this mean something is missing and not starting up?

HP Envy 15 1050NR Notebook PC ATI Driver Update Issue

I have the following computer:
HP Envy 15 Notebook PC (15-1050NR)
ATI Mobility Radeon HD 4830 Series (Driver Version: 8.712.0.0)
It has the latest driver from HP (circa 2010).
Since we can't use the AMD updates for this card, and HP hasn't updated, I am unable to play games like Titan Fall or Planetary Annihilation, even though I meet the hardware requirements.

I have tried this in the past before, and got the blue screen of death. Just in case your link was different, I did try it too. But still got the blue screen of death.
System Information
Time of this report: 9/26/2014, 22:26:25
Machine name: REFLEX_POINT
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120305-1505)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Envy 15 Notebook PC
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz (8 CPUs), ~1.6GHz
Memory: 6144MB RAM
Available OS Memory: 6134MB RAM
Page File: 2733MB used, 9534MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
Display Devices
Card name: ATI Mobility Radeon HD 4830 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x94A0)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_94A0&SUBSYS_7009103C&REV_00
Display Memory: 3826 MB
Dedicated Memory: 1015 MB
Shared Memory: 2811 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD01FB
Native Mode: 1920 x 1080(p) (59.934Hz)
Output Type: Internal
Driver Name: atiu9p64.dll,aticfx64.dll,atiu9pag,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.14.0001.6099 (English)
Driver Version: 8.712.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/3/2010 00:06:36, 28160 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-D7E0-11CF-5F64-0850A1C2C535}
Vendor ID: 0x1002
Device ID: 0x94A0
SubSys ID: 0x7009103C
Revision ID: 0x0000
Driver Strong Name: oem43.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_M9x7:8.712.0.0ci\ven_1002&dev_94a0&subsys_7009103c
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Hopefully, the above information will help you help me. Thanks.

HP Compaq 6530b Fingerprint scanner Driver update issue

I tried to install a fingerprint scanner driver directly from the support page of my computer(http://h20565.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=3687781&swItemId=ob_82368_1&swEnvOid=4053... and when I tried to install, I got an error message as follows:
INFO: ****************************************
INFO: 12/09/2014 13:29:34
INFO: Product Version 2.1.0.0.
INFO: Version: 6.0.6000
INFO: Platform ID: 2 (NT)
INFO: Service Pack: 0.0
INFO: Suite: 0x0100, Product Type: 1
INFO: Architecture: AMD64.
INFO: Running under Local System Account
INFO: Interactive Windows Station
INFO: Command Line: '"C:\Program Files\Fingerprint Sensor\Drivers\DPInst.exe" /SW /LM /SA /F /PATH "C:\Program Files\Fingerprint Sensor\DRIVERS"'
INFO: DPInst is a multi-lingual binary.
INFO: ****************************************
INFO: Current working directory: 'C:\Program Files\Fingerprint Sensor\Drivers'
INFO: Running on path 'C:\Program Files\Fingerprint Sensor\DRIVERS'
INFO: No valid 'dpinst.xml' file provided.
INFO: Install option set: Suppressing Wizard but no OS popups.
INFO: Install option set: legacy mode on.
INFO: Install option set: Force install if driver is not better.
INFO: Install option set: Suppress Add or Remove Programs entries.
INFO: Found driver package: 'C:\Program Files\Fingerprint Sensor\DRIVERS\ATSwpWDF.inf'.
INFO: Preinstalling 'c:\program files\fingerprint sensor\drivers\atswpwdf.inf' ...
INFO: ENTER: DriverPackagePreinstallW
SUCCESS:c:\program files\fingerprint sensor\drivers\atswpwdf.inf is preinstalled.
INFO: RETURN: DriverPackagePreinstallW (0x0)
INFO: ENTER: DriverPackageGetPathW
INFO: RETURN: DriverPackageGetPathW (0x0)
INFO: ENTER: DriverPackageInstallW
WARNINGRIVER_PACKAGE_LEGACY_MODE flag set but not supported on Plug and Play driver on VISTA. Flag will be ignored.
INFO: Installing INF file 'c:\program files\fingerprint sensor\drivers\atswpwdf.inf' (Plug and Play).
INFO: Looking for Model Section [AuthentecModels.NTamd64]...
INFO: Installing devices with Id "USB\VID_08FF&PID_2810&REV_1703" using INF "C:\Windows\System32\DriverStore\FileRepository\atswpwdf.inf_amd64_neutral_1157314f3152342c\atswpwdf.inf".
INFO: ENTER UpdateDriverForPlugAndPlayDevices...
SUCCESS:RETURN UpdateDriverForPlugAndPlayDevices.
INFO: Installation was successful.
SUCCESS:Install completed
INFO: RETURN: DriverPackageInstallW (0x0)
INFO: Successfull installation of 'c:\program files\fingerprint sensor\drivers\atswpwdf.inf'.
INFO: Returning with code 0x1
INFO: 12/09/2014 13:29:38
INFO: ****************************************
INFO: 12/09/2014 13:41:23
INFO: Product Version 2.1.0.0.
INFO: Version: 6.0.6000
INFO: Platform ID: 2 (NT)
INFO: Service Pack: 0.0
INFO: Suite: 0x0100, Product Type: 1
INFO: Architecture: X86.
INFO: Interactive Windows Station
INFO: Command Line: 'Dpinst32.exe /SW /LM /SA /F'
INFO: DPInst is not multi-lingual.
INFO: ****************************************
INFO: Current working directory: 'C:\swsetup\SP47728'
INFO: Running on path 'C:\swsetup\SP47728'
INFO: No valid 'dpinst.xml' file provided.
ERROR: System requires 64-bit version of DPInst.exe.
INFO: Returning with code 0x80000000
INFO: 12/09/2014 13:41:23
INFO: ****************************************
INFO: 12/09/2014 13:42:03
INFO: Product Version 2.1.0.0.
INFO: Version: 5.1.2600 Service Pack 2
INFO: Platform ID: 2 (NT)
INFO: Service Pack: 2.0
INFO: Suite: 0x0100, Product Type: 1
INFO: Architecture: X86.
INFO: Interactive Windows Station
INFO: Command Line: 'Dpinst32.exe /SW /LM /SA /F'
INFO: DPInst is not multi-lingual.
INFO: ****************************************
INFO: Current working directory: 'C:\swsetup\SP47728'
INFO: Running on path 'C:\swsetup\SP47728'
INFO: No valid 'dpinst.xml' file provided.
ERROR: System requires 64-bit version of DPInst.exe.
INFO: Returning with code 0x80000000
INFO: 12/09/2014 13:42:03
INFO: ****************************************
INFO: 12/09/2014 13:48:07
INFO: Product Version 2.1.0.0.
INFO: Version: 6.0.6000
INFO: Platform ID: 2 (NT)
INFO: Service Pack: 0.0
INFO: Suite: 0x0100, Product Type: 1
INFO: Architecture: AMD64.
INFO: Interactive Windows Station
INFO: Command Line: 'C:\Users\DEFAUL~1.DEF\AppData\Local\Temp\DL2.tmp\NIVO\DpInst.exe /q /se'
INFO: DPInst is a multi-lingual binary.
INFO: ****************************************
INFO: Current working directory: 'C:\Users\DEFAUL~1.DEF\AppData\Local\Temp\DL2.tmp\NIVO'
INFO: Running on path 'C:\Users\DEFAUL~1.DEF\AppData\Local\Temp\DL2.tmp\NIVO'
INFO: User UI Language is 0x409.
INFO: Install option set: Running in quiet mode. Suppressing Wizard and OS popups.
INFO: Install option set: legacy mode on.
INFO: Install option set: Suppressing EULA.
INFO: Install option set: Suppress Add or Remove Programs entries.
INFO: Found driver package: 'C:\Users\DEFAUL~1.DEF\AppData\Local\Temp\DL2.tmp\NIVO\DisplayLinkUsb.inf'.
INFO: Preinstalling 'c:\users\defaul~1.def\appdata\local\temp\dl2.tmp\nivo\displaylinkusb.inf' ...
INFO: ENTER: DriverPackagePreinstallW
SUCCESS:c:\users\defaul~1.def\appdata\local\temp\dl2.tmp\nivo\displaylinkusb.inf is preinstalled.
INFO: RETURN: DriverPackagePreinstallW (0x0)
INFO: ENTER: DriverPackageGetPathW
INFO: RETURN: DriverPackageGetPathW (0x0)
INFO: ENTER: DriverPackageInstallW
WARNINGRIVER_PACKAGE_LEGACY_MODE flag set but not supported on Plug and Play driver on VISTA. Flag will be ignored.
INFO: Installing INF file 'c:\users\defaul~1.def\appdata\local\temp\dl2.tmp\nivo\displaylinkusb.inf' (Plug and Play).
INFO: Looking for Model Section [Devices.ntamd64]...
INFO: No matching devices found in INF "C:\Windows\System32\DriverStore\FileRepository\displaylinkusb.inf_amd64_neutral_e907fbad491ddaa4\displaylinkusb.inf" on the Machine.
INFO: No drivers installed. No devices found that match driver(s) contained in 'C:\Windows\System32\DriverStore\FileRepository\displaylinkusb.inf_amd64_neutral_e907fbad491ddaa4\displaylinkusb.inf'.
INFO: RETURN: DriverPackageInstallW (0xE000020B)
INFO: No matching device was found for 'c:\users\defaul~1.def\appdata\local\temp\dl2.tmp\nivo\displaylinkusb.inf'. Driver will be installed when plugged in.
INFO: Returning with code 0x100
INFO: 12/09/2014 13:48:15
INFO: ****************************************
INFO: 12/09/2014 13:48:15
INFO: Product Version 2.1.0.0.
INFO: Version: 6.0.6000
INFO: Platform ID: 2 (NT)
INFO: Service Pack: 0.0
INFO: Suite: 0x0100, Product Type: 1
INFO: Architecture: AMD64.
INFO: Interactive Windows Station
INFO: Command Line: 'C:\Users\DEFAUL~1.DEF\AppData\Local\Temp\DL2.tmp\ASIX\x64\win7\DpInst.exe /q /se'
INFO: DPInst is a multi-lingual binary.
INFO: ****************************************
INFO: Current working directory: 'C:\Users\DEFAUL~1.DEF\AppData\Local\Temp\DL2.tmp\ASIX\x64\win7'
INFO: Running on path 'C:\Users\DEFAUL~1.DEF\AppData\Local\Temp\DL2.tmp\ASIX\x64\win7'
INFO: User UI Language is 0x409.
INFO: Install option set: Running in quiet mode. Suppressing Wizard and OS popups.
INFO: Install option set: legacy mode on.
INFO: Install option set: Suppressing EULA.
INFO: Install option set: Suppress Add or Remove Programs entries.
INFO: Found driver package: 'C:\Users\DEFAUL~1.DEF\AppData\Local\Temp\DL2.tmp\ASIX\x64\win7\Ax88772.inf'.
INFO: Preinstalling 'c:\users\defaul~1.def\appdata\local\temp\dl2.tmp\asix\x64\win7\ax88772.inf' ...
INFO: ENTER: DriverPackagePreinstallW
SUCCESS:c:\users\defaul~1.def\appdata\local\temp\dl2.tmp\asix\x64\win7\ax88772.inf is preinstalled.
INFO: RETURN: DriverPackagePreinstallW (0x0)
INFO: ENTER: DriverPackageGetPathW
INFO: RETURN: DriverPackageGetPathW (0x0)
INFO: ENTER: DriverPackageInstallW
WARNINGRIVER_PACKAGE_LEGACY_MODE flag set but not supported on Plug and Play driver on VISTA. Flag will be ignored.
INFO: Installing INF file 'c:\users\defaul~1.def\appdata\local\temp\dl2.tmp\asix\x64\win7\ax88772.inf' (Plug and Play).
INFO: Looking for Model Section [USB.NTamd64]...
INFO: No matching devices found in INF "C:\Windows\System32\DriverStore\FileRepository\ax88772.inf_amd64_neutral_eb961649dbff943e\ax88772.inf" on the Machine.
INFO: No drivers installed. No devices found that match driver(s) contained in 'C:\Windows\System32\DriverStore\FileRepository\ax88772.inf_amd64_neutral_eb961649dbff943e\ax88772.inf'.
INFO: RETURN: DriverPackageInstallW (0xE000020B)
INFO: No matching device was found for 'c:\users\defaul~1.def\appdata\local\temp\dl2.tmp\asix\x64\win7\ax88772.inf'. Driver will be installed when plugged in.
INFO: Returning with code 0x100
INFO: 12/09/2014 13:48:16
INFO: ****************************************
INFO: 12/09/2014 13:48:16
INFO: Product Version 2.1.0.0.
INFO: Version: 6.0.6000
INFO: Platform ID: 2 (NT)
INFO: Service Pack: 0.0
INFO: Suite: 0x0100, Product Type: 1
INFO: Architecture: AMD64.
INFO: Interactive Windows Station
INFO: Command Line: 'C:\Users\DEFAUL~1.DEF\AppData\Local\Temp\DL2.tmp\SMSC\x64\DpInst.exe /q /se'
INFO: DPInst is a multi-lingual binary.
INFO: ****************************************
INFO: Current working directory: 'C:\Users\DEFAUL~1.DEF\AppData\Local\Temp\DL2.tmp\SMSC\x64'
INFO: Running on path 'C:\Users\DEFAUL~1.DEF\AppData\Local\Temp\DL2.tmp\SMSC\x64'
INFO: User UI Language is 0x409.
INFO: Install option set: Running in quiet mode. Suppressing Wizard and OS popups.
INFO: Install option set: legacy mode on.
INFO: Install option set: Suppressing EULA.
INFO: Install option set: Suppress Add or Remove Programs entries.
INFO: Found driver package: 'C:\Users\DEFAUL~1.DEF\AppData\Local\Temp\DL2.tmp\SMSC\x64\Driver\net9500-x64-n51f.inf'.
INFO: Preinstalling 'c:\users\defaul~1.def\appdata\local\temp\dl2.tmp\smsc\x64\driver\net9500-x64-n51f.inf' ...
INFO: ENTER: DriverPackagePreinstallW
SUCCESS:c:\users\defaul~1.def\appdata\local\temp\dl2.tmp\smsc\x64\driver\net9500-x64-n51f.inf is preinstalled.
INFO: RETURN: DriverPackagePreinstallW (0x0)
INFO: ENTER: DriverPackageGetPathW
INFO: RETURN: DriverPackageGetPathW (0x0)
INFO: ENTER: DriverPackageInstallW
WARNINGRIVER_PACKAGE_LEGACY_MODE flag set but not supported on Plug and Play driver on VISTA. Flag will be ignored.
INFO: Installing INF file 'c:\users\defaul~1.def\appdata\local\temp\dl2.tmp\smsc\x64\driver\net9500-x64-n51f.inf' (Plug and Play).
INFO: Looking for Model Section [SMSC.ntamd64]...
INFO: No matching devices found in INF "C:\Windows\System32\DriverStore\FileRepository\net9500-x64-n51f.inf_amd64_neutral_550b66a16278e2ac\net9500-x64-n51f.inf" on the Machine.
INFO: No drivers installed. No devices found that match driver(s) contained in 'C:\Windows\System32\DriverStore\FileRepository\net9500-x64-n51f.inf_amd64_neutral_550b66a16278e2ac\net9500-x64-n51f.inf'.
INFO: RETURN: DriverPackageInstallW (0xE000020B)
INFO: No matching device was found for 'c:\users\defaul~1.def\appdata\local\temp\dl2.tmp\smsc\x64\driver\net9500-x64-n51f.inf'. Driver will be installed when plugged in.
INFO: Returning with code 0x100
INFO: 12/09/2014 13:48:17
INFO: ****************************************
INFO: 01/02/2015 23:01:58
INFO: Product Version 2.1.0.0.
INFO: Version: 6.0.6000
INFO: Platform ID: 2 (NT)
INFO: Service Pack: 0.0
INFO: Suite: 0x0100, Product Type: 1
INFO: Architecture: AMD64.
INFO: Running under Local System Account
INFO: Interactive Windows Station
INFO: Command Line: '"C:\Program Files\Fingerprint Sensor\Drivers\DPInst64.exe" /SW /LM /SA /F /PATH "C:\Program Files\Fingerprint Sensor\DRIVERS"'
INFO: DPInst is not multi-lingual.
INFO: ****************************************
INFO: Current working directory: 'C:\Program Files\Fingerprint Sensor\Drivers'
INFO: Running on path 'C:\Program Files\Fingerprint Sensor\DRIVERS'
INFO: No valid 'dpinst.xml' file provided.
INFO: Install option set: Suppressing Wizard but no OS popups.
INFO: Install option set: legacy mode on.
INFO: Install option set: Force install if driver is not better.
INFO: Install option set: Suppress Add or Remove Programs entries.
INFO: Found driver package: 'C:\Program Files\Fingerprint Sensor\DRIVERS\ATSwpWDF.inf'.
INFO: Preinstalling 'c:\program files\fingerprint sensor\drivers\atswpwdf.inf' ...
INFO: ENTER: DriverPackagePreinstallW
SUCCESS:c:\program files\fingerprint sensor\drivers\atswpwdf.inf is preinstalled.
INFO: RETURN: DriverPackagePreinstallW (0x0)
INFO: ENTER: DriverPackageGetPathW
INFO: RETURN: DriverPackageGetPathW (0x0)
INFO: ENTER: DriverPackageInstallW
WARNINGRIVER_PACKAGE_LEGACY_MODE flag set but not supported on Plug and Play driver on VISTA. Flag will be ignored.
INFO: Installing INF file 'c:\program files\fingerprint sensor\drivers\atswpwdf.inf' (Plug and Play).
INFO: Looking for Model Section [AuthentecModels.NTamd64]...
INFO: Installing devices with Id "USB\VID_08FF&PID_2810&REV_1703" using INF "C:\Windows\System32\DriverStore\FileRepository\atswpwdf.inf_amd64_neutral_8b9c048d5b92211d\atswpwdf.inf".
INFO: ENTER UpdateDriverForPlugAndPlayDevices...
SUCCESS:RETURN UpdateDriverForPlugAndPlayDevices.
INFO: Installation was successful.
SUCCESS:Install completed
INFO: RETURN: DriverPackageInstallW (0x0)
INFO: Successfull installation of 'c:\program files\fingerprint sensor\drivers\atswpwdf.inf'.
INFO: Returning with code 0x1
INFO: 01/02/2015 23:03:02
INFO: ****************************************
INFO: 04/14/2015 17:51:40
INFO: Product Version 2.1.0.0.
INFO: Version: 6.0.6000
INFO: Platform ID: 2 (NT)
INFO: Service Pack: 0.0
INFO: Suite: 0x0100, Product Type: 1
INFO: Architecture: X86.
INFO: Interactive Windows Station
INFO: Command Line: 'Dpinst32.exe /SW /LM /SA /F'
INFO: DPInst is not multi-lingual.
INFO: ****************************************
INFO: Current working directory: 'C:\swsetup\SP47728'
INFO: Running on path 'C:\swsetup\SP47728'
INFO: No valid 'dpinst.xml' file provided.
ERROR: System requires 64-bit version of DPInst.exe.
INFO: Returning with code 0x80000000
INFO: 04/14/2015 17:51:40
INFO: ****************************************
INFO: 04/14/2015 17:52:32
INFO: Product Version 2.1.0.0.
INFO: Version: 5.1.2600 Service Pack 2
INFO: Platform ID: 2 (NT)
INFO: Service Pack: 2.0
INFO: Suite: 0x0100, Product Type: 1
INFO: Architecture: X86.
INFO: Interactive Windows Station
INFO: Command Line: 'Dpinst32.exe /SW /LM /SA /F'
INFO: DPInst is not multi-lingual.
INFO: ****************************************
INFO: Current working directory: 'C:\Drivers'
INFO: Running on path 'C:\Drivers'
INFO: No valid 'dpinst.xml' file provided.
ERROR: System requires 64-bit version of DPInst.exe.
INFO: Returning with code 0x80000000
INFO: 04/14/2015 17:52:32
INFO: ****************************************
INFO: 04/14/2015 17:53:47
INFO: Product Version 2.1.0.0.
INFO: Version: 5.1.2600 Service Pack 2
INFO: Platform ID: 2 (NT)
INFO: Service Pack: 2.0
INFO: Suite: 0x0100, Product Type: 1
INFO: Architecture: X86.
INFO: Interactive Windows Station
INFO: Command Line: 'Dpinst32.exe /SW /LM /SA /F'
INFO: DPInst is not multi-lingual.
INFO: ****************************************
INFO: Current working directory: 'C:\swsetup\SP47728'
INFO: Running on path 'C:\swsetup\SP47728'
INFO: No valid 'dpinst.xml' file provided.
ERROR: System requires 64-bit version of DPInst.exe.
INFO: Returning with code 0x80000000
INFO: 04/14/2015 17:53:47
INFO: ****************************************
INFO: 04/14/2015 17:54:24
INFO: Product Version 2.1.0.0.
INFO: Version: 5.1.2600 Service Pack 2
INFO: Platform ID: 2 (NT)
INFO: Service Pack: 2.0
INFO: Suite: 0x0100, Product Type: 1
INFO: Architecture: X86.
INFO: Interactive Windows Station
INFO: Command Line: 'Dpinst32.exe /SW /LM /SA /F'
INFO: DPInst is not multi-lingual.
INFO: ****************************************
INFO: Current working directory: 'C:\swsetup\SP47728'
INFO: Running on path 'C:\swsetup\SP47728'
INFO: No valid 'dpinst.xml' file provided.
ERROR: System requires 64-bit version of DPInst.exe.
INFO: Returning with code 0x80000000
INFO: 04/14/2015 17:54:24
Anyone have any idea what to do?

Hi @Anni_V
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that you updated your system to Windows 7 professional. All was working well until an automated Windows update was installed and now the fingerprint reader is not working.
You have tried to reinstalling the original driver but receive an error when trying to uninstall it.
Would you try deleting the driver and not uninstalling it.
There is also a Digital Persona Fingerprint Reader Software(null) ,have you tried deleting/uninstalling and reinstalling it?
If the issue remains, as it was working until the update was installed you can try a restore or removing that particular update.
Using Microsoft System Restore (Windows 7)
To view the installed updates go to the control panel/programs and features/view installed updates.
If you believe the updates caused the issue you can
If the recovery partition is still intact you could try reinstalling the driver from it. Using Recovery Manager to Restore Software and Drivers (Windows 7)
I hope this helps!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Satellite L670-1KZ - driver update & issue with ARMA II game

Hi everybody,
I just bought this satellite L670-1KZ in France, and I already found fews updates.
But, before doing anything I wish to have comment and recommandation from others owners, to make sure the files I have in hand are useful and will not damaged anything (never know).
1) UPDATE RECOMMANDED OR NOT ?
This is the list of the update I found :
Ati Radeon Mobility HD 2000/3000/4000/5000/6000 version 11.3 WHQL
Fabricant : ATI Technologies Inc.
Version : 8.831.2.0000
Nom du fichier inf : c7115930.inf
Date du fichier inf : 08/03/2011
Date de publication (mise en ligne) : 30/03/2011
Realtek Pilote High Definition Audio version R2.57 WHQL
Fabricant : Realtek Semiconductor Corp.
Version : 6.0.1.6299
Nom du fichier inf : hdapcee3.inf
Date du fichier inf : 25/01/2011
Date de publication (mise en ligne) : 09/02/2011
Realtek RTL8100/8101/8102/8103/8105/8401/8110/8111/8168/8169 version 7.037.1229.2010 WHQL
Fabricant : Realtek
Version : 7.037.1229.2010
Nom du fichier inf : rt64win7.inf
Date du fichier inf : 29/12/2010
Date de publication (mise en ligne) : 09/02/2011
Realtek RTL8191SE-VA2/RTL8192SE version 2019.1.1203.2010 WHQL
Fabricant : Realtek Semiconductor Corp.
Version : 2019.1.1203.2010
Nom du fichier inf : net8192se.inf
Date du fichier inf : 03/12/2010
Date de publication (mise en ligne) : 09/02/2011
Intel Chipset Device Software version 9.2.0.1025 WHQL
Fabricant : Intel
Version : 7.0.0.1013
Nom du fichier inf : ibexahci.inf
Date du fichier inf : 08/06/2010
Date de publication (mise en ligne) : 09/03/2011
Intel Rapid Storage Technology ICH7/ICH8/ICH9/ICH10/PCH version 10.1.0.1008 WHQL
Fabricant : Intel
Version : 10.1.0.1008
Nom du fichier inf : iaahci.inf
Date du fichier inf : 06/11/2010
Date de publication (mise en ligne) : 21/12/2010
2) ABOUT THE VIDEO CARD :
Also, before I had a Amilo Xi 2550-8009 that melt last week, I changed it for this Toshiba, but I am facing a problem with a game ARMA II.
The error message I got is : "Error compiling pixel shader", with black screen and a "ping" noise.
I don't understand because I found a comparative test with a GeForce and my current HD5650 that is supposed to support this shader stuff.
Did you manage to run ARMA II on your laptop ? If yes, what did I miss ?
Thanks in advance for your feedback fully appreciated,
G2MARS

Hi Syntax,
yes agree, you're so right, I just got 3BDO within 20 minutes today, still trying to understand why.
Signature du problme*:
Nom dvnement de problme: BlueScreen
Version du systme: 6.1.7601.2.1.0.768.3
Identificateur de paramtres rgionaux: 1036
Informations supplmentaires sur le problme*:
BCCode: d1
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800176EB2D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
It might come from those damned update I did.... The last one is about the video card on the pilot update through driver device, right click, update.
I was surprised he did it, but, I suspect I had a BDO before that, can't remember.
Then... Still trying to identify the reason, I might go back to the older pilot version.
About Arma 2,on the very good website "Can I run it" it said there was a problem with the video card
Video Card
Recommended: NVIDIA GeForce 8800 GT / ATI Radeon HD 4850 with Shader Model 3 and 512 MB VRAM or faster
You Have: ATI Mobility Radeon HD 5650
Upgrade Suggested: Unfortunately, your Video Card does not meet this requirement. In the other hand I found this website with a test that compared the HD5650 with a GeForce, they said :
"La Mobility Radeon HD 5650 se montre ici bien plus performante que le GeForce GT 420M qui se relgu la dernire place par le GT 330M, plus performant sur ce jeu galement."
The HD5650 is more performant than the GeForce GT 420M .... If you understand something let me know cause I don't !
[TEST ATI and GEFORCE|http://www.clubic.com/carte-graphique/carte-graphique-nvidia/geforce-400-series/article-363820-3-test-nvidia-geforce-gt-420m.html]
Amazing, because this game ran on my Amilo xi 2550-8009 and a ATI Radeon HD 2700 256 Mo.
And Arma II Operation Arrowhead didn't show this error message, but, didn't run so well even with low graphic option,I just downloaded a ultimate patch v1.59, to be followed.

NVIDIA GeForce 9400M Driver update issue

After entering the information in the NVIDIA driver search, I'm being told that the latest driver is the "Quadro Mac OS X Driver Release 256". However, after downloading it and trying to install the driver I keep getting an error that says "this computer will not support this NVIDIA graphics solution".
I've installed the latest CUDA drivers beforehand like it says, and that has worked out fine. Not sure what I'm missing with this though.

I'm getting the driver from the official NVIDIA website.
That is the problem. The only place to download any type of updates for a Mac are from Software Update, otherwise you will run into issues such as the one you just experienced. I'm guessing you may have come from the Windows world where it's regular practice to have to go searching for new drivers, with OS X you no longer have to do this. Run Software Update and if it finds updates for your machine install them. You can also set Software Update to check on a regular basis in System Preferences - Software Update.

Driver update issues?: wireless LAN no longer works

Hi,
I'm using an X200 (7458-CTO, XP SP3). For a week (or a couple?) I've been unable to use Access Connections (AC) to get my wireless to work. When I uninstall-reinstall the driver (for the 5300 AGN) I can get Windows to do it for me -- but I have no luck with AC.
Posters with the same problem -- but other makes/models, usually T60's or T61's -- have suggested that it was related to updating several (4-5) drivers; this issue was solved in their forum (see thread titled "Access Connections 4.52 upgrade: fails to detect any WiFi networks"). The solution, however, appears to be specific to the T60-61.
This issue is not debilitating, but it *is* annoying, since it requires uninstalling-reinstalling the driver each and every time I go online, and I can't use AC (which I previously loved).
Ideas?

Hi denaliwoman,
Welcome to the Lenovo forum
If it were me, I would simply remove Access Connections, and use the standard XP wireless tools. But it sounds like you much prefer to use AC... may I ask why?
Best regards,
Frank
Edit: Just came across this post, which may help if you want to keep Access Connections.
Message Edited by fmyhr on 2009-07-12 11:03 AM
Results of Your Ideal Business-Class Laptop survey, concluded 2009-07-29.
Did someone help you?
Say thanks! with a kudo.
Even better: Pay it forward, help someone else.

Radeon HD 6770M driver update

Hi;
I am owner of HP Pavilion dv7-6b21em, and have this problem since the purchase. I bought my laptop a while back (dec 2011) and were unable to update my driver since...i have 8.882.300 driver version from 30.9.2011...I run windows 7 home edition as suplied by HP. It has ati(amd)/intel switchable graphics.
The drivers are a big issue in my laptop performance and have caused quite a few crashes now, so I would like to update them, but have found no new drivers at HPs homepage (driver suport one) and the driver I am curently using seems to be the last HP suported driver.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=si&dlc=en&sw_lang=&product=5194...
Has anyone found a stable way to update the drivers to newer versions?
Any help would really be aprishiated, since theese lack of HP suport is really rubbing me the wrong way (since the last offical drivers were released even before I bought my laptop!)...I mean I am using driver thath is older then my laptop is - well atleast from my purchase...I know saying this on HPs forum might not be the best way to aproach to solution finding, but I just cant understand why a big company like HP doesnt make any effort to update the drivers for the products it sells...
Cheers
P.s.
Sorry for the grammar, not my native language.
P.p.s
I also tried a few unofical ones (I think some Russian guy was working on them - sorry but forgot his name...but all credits for the effort in trying to do what, in my opinion, HP should have done though), a while back, but were unstable for me (worked great for some other people, as far as I could tell from the forum posts), so I switched back to official ones. I was reading somewhere the semioffical release of the drivers for hybrid graphic was released by AMD, and it was kind of suported by HP, but cant find the drivers or better the ones I tried didnt work - must have done something wrong during the instalation it seems...

I tried using the update to 9.2 (12.1 Catalyst) update technique, the one when graphic card shows as 6700M, but the drivers still froze my comp and had to manualy restart the laptop (this happens only when in fixed mode, otherwise while in dynamic mode it says the driver stoped responding but recovered and/or it just switches to the working graphic card).
Dont know why, but I am having a lot of issues with AMD drivers lattely and cant seem to get a stable driver setup, even when using the older offical version (in the link above). Acctualy this is also the reason why I would like to update my drivers, since stability was the only reason I was using obsolete drivers in the first place.
Is there any way to update drivers to the latest version, or close to the latest version, that works for all those hybrid HP laptops?
If any more info is needed please let me know...

Synaptic TouchPad Driver update issue

I am having issues with the touchpad update. I have a HP 15, non touch screen version, and the update will download but fail to install. Is this an issue with the udate it self or is it something to do with my PC?

Hi there @smiling_guy92
I understand that your touchpad drivers did not update properly. I am happy to help with this.
I assume you are using the HP Support Assistant for your updates. With that in mind, please see the following, which should help with any issues with that software.
HP PCs - Troubleshooting HP Support Assistant (Windows 8)
Using HP Support Assistant (Windows 8)
If however you still have trouble or it is not the HP support assistant that you are having problems with, please post the full product number and verify the operating system in use on your notebook. See the following documents if you need help in finding those.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

ATI Mobility Radeon X1300 video driver update

I updated my video driver using the Lenovo update. The updated driver, 8.533.3.1-081110a-075168 79d177ww.exe is causing me to have extremely slow response time that I didn't experience previously. I am running with XP Professional (SP2). Is there a way to go to a back-level driver? Even typing this note is painfully slow. I have the latest BIOS and Presentation Manager.

you could also download the Omega ATI catalyst driver, which works just as great and have some more features.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

SatellIte A100-220 - ATI Radeon Xpress 200M Driver update

Hello
I have a laptop Toshiba SatellIte A100-220 and I can not find the latest driver for Ati Radeon Xpress 200M, could you help me?
Advance I thank.

Which operating system do you use?
I presume that you know that you should use drivers from Toshiba support page. Have you already checked latest version there?

Lenovo G700 Nvidia Driver Update Issue

I have a new G700 which has outdated graphics drivers on it. I've tried both installing the drivers manually from Nvidia, and by also using the GeForce Experience software to install the drivers, and both give me an error that states "This graphics could not find supported graphics hardware." What do I need to do to install the current drivers for this notebook?

I tried to change the BIOS settings, however the only graphics options I'm presented with are the choice between "Optimus" or "UMA-Only." From what I understand, the latter sets it so that only the integrated (Intel HD) graphics are used and the Optimus utilizes switching techology. I would be fine with the switching if I could actually find a way to see that it works, as I've yet to see it switch over to the nvidia card.
The card was installed by Lenovo and came installed with the new notebook purchase.

IMac 27" 2011 with Dead Graphic Card AMD Radeon HD 6970M

Hello
I'm from Thailand and my iMac 27" mid-2011 model is malfunctioning. I have windows 7 installed and I can use it only on safemode or when I disable the graphic card AMD Radeon HD 6970M. Updating the driver won't help at all.
I talked to the local iservice and he says it will cost me $570 just to replace this card. I find it very expensive.
Now I have learned that there is this replacement program http://support.apple.com/kb/TS5167 for the graphic card issue. I'd like to know if I am part of this. I'm not sure if I'm under any service coverage since it's been after many years of purchase.

You should be covered - usually replacement programs last for 3 years from the latest date of consumer purchase (when apple discontinues the model). This is typical, but by no means concrete as I have nothing to do with Apple or its replacement policies. Your model also meets those specifications. Since the replacement program is stated as wordwide, it should also be applicable in your country.

Radeon HD 6970M driver update issue

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