Radeon HD 7690M XT and HP dv7-6c47cl

My dv7 laptop works, for the most part, completelly fine. Granted I have sent it in for repairs multiple times....and honestly don't doubt I will need to again.
The main concern with it is this dreaded dedicated graphics card. The Radeon HD 7690M XT graphics card is pretty much the entire reason I bought this computer to begin with. So I can play games on my computer. At first, it was great and I was playing games on the highest quality without issue.
Now, I am unable to play the same games on the lowest quality without considerable lag and very unenjoyable experience. The Intel Graphics card does a better job at running games! This is outrageously frustrating, as this is the main reason the computer was bought in the first place!
I know that there is an issue with updating the driver, and I'm convinced that is the reason I can't play the same games I could when I bought the computer with the same performance. I have factory restored my computer and even stripped it to only essential programs to run, so that isn't the issue. IT IS THAT I AM UNABLE TO GET A DRIVER.
I know other people are having the same exact issue as I am. But, I can't find ANYWHERE that someone has found a way around the fact that HP won't provide official updated graphics drivers. AMD is releasing version 14 and HP is still only providing version!? Whiskey tango foxtrot, Batman!
Can ANYONE give me a helping hand? I'd like to at least play my daggon Skyrim on low quality without dizzying lag.
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Hi,
One option you could consider would be to try the customised switchable graphics offerings avaiable on the following link - I have only ever used these on a very limited number of machines, but they seemed to work pretty well for the Intel 3000/7690M XT muxed graphics. I'd always advise creating a system image ( or at the very least a windows system restore point ) before proceeding - you may also want to try different revisions, as personally, I didn't always find the absolute latest version gave the best performance.
http://leshcatlabs.net/
Note: I would strongly suggest reading the guide on how to install these drivers correctly. It's also important to note that in order for these drivers to load, driver signing enforcement is disabled - more on this can be found Here.
Regards,
DP-K
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Similar Messages

[SOLVED] Radeon HD 7690m support

I have an HP laptop with two GPU's, a radeon hd 6490m and a radeon hd 7690m. I have catalyst running fine with switchable graphics, the 6490m runs fine as expected but the 7690m shows up as 6000 series. I am aware that support for the 7000 series is not fully available and i was curious when i could expect support?
Last edited by BennyBolton (2012-08-03 12:54:55)

ok so i ran some tests. I was really using glxgears to compare performance. I get about 850 FPS with the 7690m and 2500 FPS with the 6490m so i assumed the 7690m wasn't working properly and i had read that it had bad support on linux, but after reading your post i decided to run more tests. Darkplaces running quake gets 70 FPS on the 6490m but it gets 140 FPS on the 7690m. Also quake4 gets 30 FPS on the 6490m and 50 on the 7690m. Does anyone know why glxgears is getting bad scores?

HP Pavilion dv6-6c50se Entertainment Notebook PC -AMD Radeon HD 7690M XT

hey,
first of all i'm not good in english plsss understand my words. . . thank you. . .
I installed the AMD High-Definition Graphics Driver Version8.882.2.3000 for my videocard AMD Radeon HD 7690M XT
then atfer i install it....my screen gets black and have a underscore sign in lefttop of my monitor.
have any solution?

Hi @sined03 ,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I grasp that after installing an updated driver for your graphics card you now get a blank or black screen on startup with no errors.
Here is a link to Computer Does not Start (Windows 7, Vista, XP).
Before trying a full recovery, you may wish to try a restore back to before you installed the update. Using Microsoft System Restore (Windows 7)
If you are still having an issue and you have ruled out the hardware, then I would do a recovery back to factory
Performing an HP System Recovery (Windows 7)
During the recovery process, you will be presented the opportunity to backup your personal files to prevent data loss. If you have not done recently, I suggest you do one now.
Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7)
Please let me know the outcome.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Can't Update my AMD Radeon HD 7690M XT to the latest update

i have HP Pavilion DV6 Notebook PC with Windows 7 64bit
when i update the GUI (AMD Radeon HD 7690M XT) to the last update with {14-4-mobility-win7-win8-win8.1-64-dd-ccc-whql} from vr. (8.882.2.3000) to vr. (14.100.0.0) the catalyst colapsed and the display adaptor displayes only 2 resluotion (800x600) and (1024x768)
and some time with the orginal driver when i restore the win a message appers (amd display adaptor has sttoped working and worked again) and this happens randomly when i play high graphic games or when i brows the internet so plz help of the 2 issue

Hi.
Now you'll want to recovery the oringinal drivers shipped with your Notebook. You can do this with the HP Recovery Manager: Using Recovery Manager to Restore Software and Drivers (Windows 7).
After that you may update to the newest that HP provides: HP Pavilion dv6-6c50se Entertainment Notebook PC Drivers. I do recommend updating both the Intel driver and the AMD driver (in that order).
Outside of that, if you're still having issues you "could" try the OEM drivers again, however this isn't recommended as they are not tested with your Notebook. If you do want to attempt this again, I would suggest updating the Intel driver first, then the AMD driver.
Let me know if this was able to help you.
Thanks for your replies.
I worked on behalf of HP.

Radeon HD 7690m slow after suspend

Hi, i have a laptop with two GPU's, a radeon HD 6490m and a radeon HD 7690m. I'm using the catalyst driver and have the 7690m enabled. The problem is that after i suspend the laptop, performance with this GPU is decreased (framerate in darkplaces is less than half.) After a reboot the performance is back to normal. I do not have this problem with my 6490m. Any suggestions?

This has actually been solved for me. I don't know what did it but it think it was most likely because i was using an unofficial repository for catalyst, but had it at the bottom of my repositories list, so it installed an earlier version of catalyst-utils from the official repositories

Dv7-6c47cl recovery

I have a Pavillion dv7-6c47cl (P/N-A6X09UA) with Windows 7 Home premium. I installed a new hard drive. I ordered recovery media from HP. When I run the recovery media, it goes through all the discs, and then says recovery failed. In the details tab, I get three (3) erroe messages. They are:
(5:02:37.18) Chk ERR BB.CMD\Detect some error during PININST_BBV
(5:02:37.20) Chk Err BB.CMD: check C:\system.sav\logs\Burn Boot Warn.log
(5:02:37.20) or, check C:\system.sav\logs\Burn Boot Merge.log
I talked to HP. Tech had me run Memory and hard drive tests (both passed). He said there was a hardware problem, send it in and we will fix it for $350.00. If I install a different hard drive, The computer runs windows fine. Is my recovery media corrupt or is my computer defective?

Hi,

Radeon 2600 APG fastWrite and KT6 Delta

I ask this in someone elses thread, but I think it best to start my own.
I have a radeon 2600 non-pro and I cant get it to run fastWrite . I check fastWrite on in control panel and in the bio's, reboot and no display. Can anybody help??

Below have been stolen from
http://forums.devhardware.com/showindex.php?threadid=16355&s=f81268dbcc0837a02d186ee89dd0804d
But of course the chipset in your question is a VIA***! Meaning:
Go to your mobo's home page and update 4in1 drivers, and do it while in Safe Mode I suggest. By the way, it is a 9600 you have, isn't it, like me without the fan perhaps?
"Meatstick
n00b DevH'er Join Date: Jan 2004
Posts: 4
Thanks for your reply . I actually just now figured out what the problem was. While I had updated my BIOS, I had completely forgotten about updating my Chipset. I have the Intel 865PE chipset, so I went to Intel's Website and downloaded their "Chipset Software Installation Utility (INFINST.EXE)".
After the installation and a reboot, PRESTO!!! AGP Speed at 8x and Fast Write is on, woohoo.
Thanks again for your response , and I hope this post helps some people with a similar problem. Later all."

ATI Radeon HD 2600 XT and early Mac Pro

I have been following the debate regarding the ATI Radeon HD 2600 XT and old Mac Pro with interest, however my problem is not quite the same. As all the correspondents are located in the USA. I would guess they are referring to Apple part no MB198Z/A. But ATI Radeon HD 2600 XT is sold in the UK by Apple as part no MB198, and I cannot be sure that it has an identical spec. Does one Know the Answer? Please respond if you know
Thank You
For info Below is the response given by ATI
(The specifications are the same. The HD 2000 series cards runs on PCIE 1.1. You will need to confirm this with www.apple.com since the cards are specifically flashed by Apple. These cards may contain different video bios versions.)

M.O.K.,
Based on the ATI information regarding PCIE 1.1, the card is the same and should work. I would call Apple when ordering to confirm.
I have the 2600 XT in my 2.66Ghz Mac Pro and it works very well. Much better than the OEM card.
Keith

HT3209 i have a quad core CPU and Radeon HD 6850 Graphics and 8GB of RAM .. and i can't rent HD 1080p Videos ! why ?

i have a quad core CPU and Radeon HD 6850 Graphics and 8GB of RAM .. and i can't rent HD 1080p Videos ! why ?

Welcome to the Apple Community.
Probably because your set up doesn't support HDCP.

How can I replace ADM Radeon HD 3450 card in Pavilion dv7

In my HP Pavilion dv7 1110 ed is installed ADM mobility Radeon HD 3450 videographic card.
since 2 weeks ago i got all of a sudden a black screen.
When i looked over in google i find out that the most predictable problem must be at the chip on this video card.
So what i want to know is who can show me how i could replace this videocard from my laptop and what kind of better video card should i assemble.??

You're very welcome, John.
I agree that most of us would not want to do that complex job ourselves.
My advice would be to purchase a new notebook at this point because even if an expert works on it, if they don't do it for free, it will cost a lot of $$ to repair.
I only use HP business notebooks, so I am not familiar with consumer models -- which one of those to recommend to you.
A low end business notebook with a 17" screen would be the HP ProBook 4740s.
http://h10010.www1.hp.com/wwpc/me/en/sm/WF06a/321957-321957-64295-3955552-3955552-5229498.html?dnr=1
And here is a review...
http://www.notebookcheck.net/Review-HP-ProBook-4740s-Notebook.84313.0.html
My newest business notebook I own is a HP Elitebook 6930p (which has the same video as the one that died on yours).
You have a great weekend too!
Paul

ATI Radeon HD 4870 X2 and S20 ??

Hello,
Could somebody help me with this card ATI Radeon HD 4870 X2 ?
I was wondering if we can put this card into S20 and if yes ..what exact we need to do this ? If not why ?
As far as i know there is different power socket on card ? So do we need some adapter or ??? to put this card
into S20?
Many thanks in advance
Regards
prosek
Solved!
Go to Solution.

lead_org is incorrect. a converter cable on the S20 is not needed. it already has two PCI 6 and PCI 6+2 power sockets, allowing it to run two cards requiring 6+8 pin power sockets such as the 4870x2 natively.(edit: typo... meant to say 6+2, not 6+1)
Message Edited by erik on 07-09-2009 03:53 PM
ThinkStation C20
ThinkPad X1C · X220 · X60T · s30 · 600

ATI Radeon HD 4870 card and HELP on installation

Hi
I really tried to reserach this without being spoon fed but I need some advice
I have a "early" MAC pro 2008 and I'd like to upgarde the graphics card to a
ATI Radeon HD 4870 (purchased from APPLE)
Is it an easy install as far as configuration or is it "plug and play" so to speak
Sorry, I am sort of new to this and have never installed a card. I have installed memory and an additional hard drive in my MAC and from what I have read uprgading a graphics card is not that difficult. I looked at a tutorial and that was helpful
Does the Apple recognize it or do you have to install drivers? When I look at the Apple store it mentions nothing about "drivers" nad the purchase of the product
Okay,t hanks for your time and patience as I don't have alot of experience with this.
David

Plug and play. Connect the auxillary power to card.
You need to be running 10.5.6 or later though.
Make sure you have a bootable backup, and if you use your DVD (many don't other than first time) you may want to look for a later DVD to come out at some point.
I think most of what you need want is here, it comes with power cable.
http://store.apple.com/us/product/MB999ZM/A
http://manuals.info.apple.com/enUS/Mac_Pro_Early2009_RV770_CableDIY.pdf

ATI Radeon HD 4870 X2 and S10 and D10?

It will be better create new topic i think
We still have problems with this card. But now is this problem in S10 and D10 also.
The card installed make the Think Station in error , at boot two short bip and the video adapeter does't start.
After the BIOS upgrade and Installed the OS they get the folowing error on the Bios.
http://img385.imageshack.us/img385/4825/problemu.jpg
This is probably caused by not sufficient power provided to the graphic card. But when they provide all the Power to the card
they have the same problem.
We already have one suggestion
Power supply isn't delivering sufficient power to GPU (ATI Radeon HD 4870 X2).
Why?
Used power supply (Delta DPS-650PB A rev.02F) does not support 8 port power connector for GPU. Parallelisms 12V power
line will not work!
Afte exchanging power supply (Tagan TG1300-U33) system is running stable since few hours running Far Cry 2 (benchmark loop)
But if we exchange the power supply we lost warranty .
So we looking for another solution ?
Do you please have any suggestion?
King Regards
prosek

Does S10 support this card with a 6 pin to 8 pin adapter like D10 ?
that depends on the total system load. if by adding the 4870 X2 the limit of the PSU is exceeded, then it won't work.
is there a 6 to 8 pin adapter installed in the S10? what are the hardware specs of your customer's S10?
ThinkStation C20
ThinkPad X1C · X220 · X60T · s30 · 600

Pavilion dv7-3003el and Pavilion dv7-3039ez

Heloo,
What is the difference in motherboard?
Can motherboard of model DV7-3003el to work in DV7-3039ez?
Both have AMD socket and same graphic cards.thx
This question was solved.
View Solution.

Hi @neshtop
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I saw your question regarding the motherboard or system boards as they are known in notebooks and they are compatible. The part number is 574680-001 and on page 4-40 of your Maintenance and Service Guide for the dv7 series you will find instructions on how to remove it and the components to get to it.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

[SOLVED] Xorg crashes with radeon xpress 200, KDE and no KMS

Hi all, I'm experiencing an annoying problem with Arch. I'm using the xf86-video-ati driver, and in KDE 4.3.2, with compositing enabled, everytime I open a new window of any program and already having other window opened (for example, opening konsole and then opening chromium), X dies and goes to KDM login. I've made some tests and figured out that this occurs only when ati kernel modesetting is disabled and KWin's compositing is enabled. But when I enable modesetting, 3D compositing turns very slow. Is this problem ocurring with anyone else?
Everytime X dies, this message appears when I run dmesg:
[drm] Setting GART location based on new memory map
[drm] Loading R300 Microcode
[drm] Num pipes: 4
[drm] writeback test succeeded in 1 usecs
Here's my xorg.conf:
Section "ServerLayout"
Identifier "X.org Configured"
Screen 0 "Screen0" 0 0
EndSection
Section "Monitor"
#DisplaySize 330 210 # mm
Identifier "Monitor0"
VendorName "AUO"
ModelName "8174"
EndSection
Section "Device"
Option "AccelDFS" "true"
Option "AccelMethod" "EXA"
Identifier "Card0"
Driver "radeon"
VendorName "ATI Technologies Inc"
BoardName "RC410 [Radeon Xpress 200M]"
BusID "PCI:1:5:0"
EndSection
Section "Screen"
Identifier "Screen0"
Device "Card0"
Monitor "Monitor0"
SubSection "Display"
Viewport 0 0
Depth 24
EndSubSection
EndSection
Section "DRI"
Mode 0666
EndSection
Thanks in advance.
Last edited by countercraft (2009-11-12 03:32:48)

countercraft wrote:Hi all, I'm experiencing an annoying problem with Arch. I'm using the xf86-video-ati driver, and in KDE 4.3.2, with compositing enabled, everytime I open a new window of any program and already having other window opened (for example, opening konsole and then opening chromium), X dies and goes to KDM login. I've made some tests and figured out that this occurs only when ati kernel modesetting is disabled and KWin's compositing is enabled. But when I enable modesetting, 3D compositing turns very slow. Is this problem ocurring with anyone else?
Hi, I have extactly the same problem. Have you already rebuilt those patched mesa, libgl, and ati-dri?
This problem is really annoying, not least for coming so unexpected. But, as for me, I don't have time (and to be honest, any desire) to rebuild those with some cryptic patches. I just wonder, how such a big failure made into a mesa package?
[EDIT]: I reinstalled the KDE packages yesterday, I didn't encounter this problem in GNOME.
Last edited by Mad Max (2009-12-02 13:12:29)

Radeon HD 7690M XT and HP dv7-6c47cl

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