Radio function not working

Have a new 6th gen-radio does not work.  using factory earphones- all other functions op0erate fine.
help?

Hi gymgirltucson,
Thanks for visiting Apple Support Communities.
If the radio on your iPod nano is not working, first try resetting the device:
How to reset an iPod nano (6th generation)
Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step.
If the above step did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.
You can find the article with these steps here:
How to reset iPod
http://support.apple.com/kb/ht1320
If this doesn't solve it, feel free to reply with more detail about the behavior you're seeing when you try to use the radio on your iPod nano.
Cheers,
Jeremy

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