Radio Shack's data plan policy

Im planning to use my mother's line to upgrade to the iPhone 4 via Radio Shack. But Im actually going to use the phone on my line. That means Im going to remove the data plan off of my mother's phone number.
I know AT&T is okay with this but does this violate Radio Shack's term and condition? Will I get slapped with some kind of penalty fee?

Wirefly and some walmart retailer use to have some crazy policy that prohibit user from removing the data and msging plan for certain phone upgrade. I dont know what the penalty was though. If I remember correctly, it was no rebate after the 6 month period or possible their own Early Termination Fee.
But thats Wirefly and the walmart online retailer

Similar Messages

Hate the new Data Plan policy!!

Moved to Voice and Broadband Calling Plans for better exposure.

Moved to Voice and Broadband Calling Plans for better exposure.

HT5848 Have downloaded iTunes Radio in my iPhone. I want to know the data plan consumption for playing iTunes for an hour straight.

Hi,
Somebody kindly help me to understand the usage of 3G data plan while playing iTunes Radio for an hour continuously.

First, there is no "iTunes support line". The iTunes Store does not have phone support, and unlesst things have changed very recently, the normal Apple tech support lines cannot help with iTunes Store issues.
Anyway, what do you mean by "won't let you"? Have you followed the procedure outlined in this support article?
http://support.apple.com/kb/ht2519
Regards.

Can I use an Android phone without a data plan?

Please read all of this before responding. You will not be helping when you show a clear misunderstanding of my question.
I do not need a data plan. Everywhere I go has Wi-Fi, and I am perfectly content to not have internet connectivity in the event that I don't have Wi-Fi. What I want to know is if I can buy a phone from a store (not from Verizon or a contract renewal) and replace my current phone with it without needing a data plan. There is NO software/hardware reason why I couldn't, and the only reason I would need to is as a Verizon requirement.
As an additional question, if Verizon doesn't allow it, is there any workaround?
I want an android phone not to have ubiquitous connection to social media. I want an android phone to have platform to run software on in addition to making/receiving calls and text messages. I would not utilize a data plan and it would be a waste of money.
Additional info:
Can I use an Android phone that I buy from a retailer on my Verizon plan without adding data? There's no hardware or software reason why I need a data plan, and there IS a point to having a smart phone without a data plan: Wi-Fi. I don't need to have redundant internet access. The only reason conceivable for why I'd need a data plan is because Verizon wants more money for no additional service (I wouldn't USE connectivity provided by a data plan). I don't want to have a mobile platform for running software and a phone filling my pockets, I'd like it to be in one. All the connectivity I need is for calls and text messaging.
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I stand corrected!
Here's an article on the subject with a good discussion and a somewhat dodgy suggestion for non-Verizon service: http://news.cnet.com/8301-1035_3-57555091-94/can-you-ditch-your-smartphone-data-plan-for-wi-fi/.
Here's a discussion on a T-Mobile forum laying out the options (as of last November): http://support.t-mobile.com/message/198200. It sounds like it would meet one of the OP's desires: "Can I use an Android phone that I buy from a retailer on my Verizon plan without adding data?" Not on Verizon, but probably on T-Mobile.

Will I lose my unlimited date plan if...

....I simply switch to a 4G LTE device?
I am currently using a family members upgrade in order to switch to the iPhone 5. I am not upgrading on my account because I don't have an upgrade. I am simply switching phones. So will I still lose my unlimited data plan? The policy states that customers upgrading to a 4G LTE device will lose their plan. But again, I'm not actually upgrading...just transferring my number to a a new device.

Hi there KM536986 and community!
Getting the new iPhone 5 is super exciting! This would be considered "providing your own equipment" if you bring the phone from an outside source, such as another account.
This means you will not lose your Unlimited Data plan. Keep in mind that the warranty provided through us directly doesn't transfer, but Apple still provides warranty for the year you have the phone.
Let us know if you have any other questions!
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport

No international data plan for one year-???

Here is the background. I moved over to Verizon about 4 months ago from Alltel. I did this because I wanted to be able to have a blackberry with international BBm'ing. I did not go with ATT because there coverage was spotty in my area. Since the move, I would say my Alltel coverage was 3x better then the cuurent verizon in my house even with the network extender ( BB don't work well with network extender compare to droids, according to the VZW reps). I did not stay with Alltel because they did not have the storm2. I needed 6 lines and a mifi and the local verizon rep told me no problem that they could do one primary line and 5 additonal line plus the mifi but after I signed up they realized that I maxed out at 5 lines on one account and they made me make my 6th line a primary line and then added the mifi to the 2nd account. More costs per month. Within a month of having my VZW account, one of my kid went to China and we were able to add the international data plan for her trip so she could BBM us. No problems.
Here is the problem. I am going abroad in 2 days and would like to put the international data plan on 2 phones for the trip. The rep says he cannot do becaue the polciies have changed with the "xerox" buyout and they won't let me do it for the following reasons.
1. I have not had my phones for more than one year even though I paid a deposit on them
2. I have 7 lines on one account- not true I have one account with 1 primary line and 4 additional lines and I have another account with one primary line and the mifi account. they are all billed on the same statement. If they are all "one account" then VZW owes me a refund on the 2nd account's primary line as they cannot have it both ways.
We came to verizon for the purpose of BBM’ing when going international and now we cannot use it. I am paying over $500.00 a month and have not been late on any payments, paid a deposit on the phones, am paying for 2 primary lines and did this a few weeks ago for my daughter and now I cannot add the international option again for a week of vacation abroad? This is really upsetting and pretty much the last straw if it does not get resolved before this trip. I should have stayed at Alltel or went to ATT and got an I phone because this is no better. The rep I talked too was bedeviled by this policy and went two levels up in supervisors and was denied. They are supposed to call me to resolve this issue tonight or in the morning.
{word filter avoidance}

Update:
I got a call from my local rep at the store where I bought all the phones. She said they called corporate and all blocks on my international data plan have been removed? I will stop by this afternoon and confirm that it has all been done???? I still cannot believe how many hoops I will have had to jump through to get this done as it was done 2 months ago, if it actually gets done.
If it does not get done then i will be requesting to be let out of my contract for breach of contract on Verizon's part as it was never told to me that I could not have international service for one year after signing up and we were able to do it within a month of signing up initially. Will post updates

No Longer Grandfathering Unlimited Data Plan

To say that I am disappointed in Verizon is an understatement. I have been with Verizon for over 15 years and have had the same unlimited plan for as long as I can remember. We were unaware that Verizon would no longer be honoring the existing data plan when upgrading your phone and this policy was not made clear when we purchased a new phone recently. When I noted the change to my account and called Verizon, I was given the standard customer service response “we are changing with the new market trying to keep current for our customers”, which is nonsense. As has been discussed here and all over the internet, Verizon is simply gouging their customers for more money with fewer options. They tried to indicate that other carriers do not offer unlimited and they are keeping up with the competition. The truth is that Verizon was ahead of the curve when they offered their unlimited plans during the infancy of the smartphone and now that they are so popular and commonplace with everyone needing a data plan, they see that they can charge more for less. Most mobile companies did away with the unlimited plans long ago but those of us who grandfathered in, have been elated with our service plans that new customers longed to have. Since then, customers have clamored for unlimited plans and the other providers are coming back around to give the people what they want. Unlimited, not share plans. The thought that Verizon is taking away the very plans that their customers are demanding and their competitors are giving is crazy. Verizon is well aware that their customers are unhappy as you can see by the damage control on these forums. At every turn they are closing and deleting posts and discussions that are addressing this travesty. My family, just like many others I have heard from, will be switching to a carrier with an unlimited data plan when our contracts are up. I will be sad to leave Verizon after all these years.

queenmb wrote:
Since then, customers have clamored for unlimited plans and the other providers are coming back around to give the people what they want. Unlimited, not share plans. The thought that Verizon is taking away the very plans that their customers are demanding and their competitors are giving is crazy. Verizon is well aware that their customers are unhappy as you can see by the damage control on these forums. At every turn they are closing and deleting posts and discussions that are addressing this travesty. My family, just like many others I have heard from, will be switching to a carrier with an unlimited data plan when our contracts are up. I will be sad to leave Verizon after all these years.
If Verizon brought back unlimited the network would be slow and you be back here complaining about that. Try studying up on how things work then come back here and complain. These other companies offer "unlimited" data not unlimited data and you should know this. Frankly you and all the unlimited data people are doing Verizon and the rest of it's customers a favor by leaving. You realize your phones have this thing called wi-fi?
Sprint already has plenty of complaints about how slow it's network is. And they barely have any 4G out there. Just wait until they have 4G everywhere and they get more customers like you that want to max out their connections.
Sprint's "unlimited data" plan fine print
Everything Data Plan: Includes $10 Premium Data add-on for smartphones (no discounts apply). Sprint Mobile Hotspot (MHS): Optional $19.99 or $49.99 add-on to allow your tablet or compatible phone to provide data usage for other Wi-Fi enabled devices. No discounts apply. Connectivity dependent upon compatibility and speeds may vary. Includes either 2GB or 6GB of on-network data usage with additional data charges of $0.05/MB. 100 MB or 300 MB off-network data limit is combination of tablet/phone and hotspot usage. Additional off-network data charges for tablets is $0.25/MB. Sprint reserves the right, without notice, to deny, terminate, modify, disconnect or suspend service if off-network roaming usage in a month exceeds (1) voice: 800 minutes. or a majority of minutes; or (2) data: 300 MBs or a majority of KBs.
Ok so you are going to have to pay $10 extra PER smartphone on top of the advertised price. You are going to have to pay a minimum of $20 if you want to use hotspot then you only get 2 GB for that $20. And you're limited to 300 MB a month if you are outside a Sprint area. Not to mention you're speeed is limited to a max of 256 kbps. Not to mention not many Sprint areas have 4G so you'll be limited to 3G speeds. Sounds wonderful. Enjoy.

Unlimited data plan and discount dispute on new phone

Problem #1
Before the unlimited data plan was discontinued earlier this month, I added it to my current plan (phone is an LG EnV3)
On Monday, 7/18, I became eligible for a new phone upgrade, and wanted to purchase the Driod Incredible 2.
While on the website, I noticed that it would not let me keep the unlimited plan while upgrading, so I contacted an online service rep.
A screen capture of the conversation can be found here -->   http://img835.imageshack.us/img835/5640/chattk.jpg
The online service rep, Logan W, told me that I could keep it, all I would have to do is contact customer service afterwards and have them make sure that my current package stays.
Flash forward to today, I called customer service when I recieved my new phone, and was told that what your online service rep told me doesn't matter, that you can't keep the unlimited data plan if you move from a "feature phone" to a "smart phone."
I told her that is not what I was told prior to purchasing the phone, and she basically said she didn't care, she would send a ticket to some department to see if I could keep the unlimited data plan, but it was up to them, and that I would get a call back with their decision in 24 to 48 hours.
Problem #2
On Monday, 7/18, the Driod Incredible 2 was shown on the Verizon Website as $159.99 - $50 online discount = $109.99
A screen capture of the webpage --> http://img810.imageshack.us/img810/5301/pricee.jpg
When I added it to the website's cart, it took off $30 for my loyalty discount, resulting in a price of
$159.99 - $50 online discount - $30 loyalty discount = $79.99
But when I reached the final page of check out, the price went back up to $109.99. I asked your online customer service rep about this (as seen in the above transcript) , and he said that all I would have to do is call customer service after the sale and they would credit my account for the missing loyalty discount. I then purchased the phone for $109.99 + $8.80 tax = $118.79
Back to today, after I inquired about the unlimited data plan, I asked the customer service rep about this credit. After checking it out, she would not believe me that the starting price was $159.99.
She at first said the phone price was $199.99 and I did get my loyalty dscount, but $199.99- $50 online discount - $30 loyalty discount = $119.99 + tax. When I told her that wasn't the case because that was more than the $118.79 I was billed, she told me that "somehow I get a better deal and should have been charged $10 more"
I tried to tell her that her pricing does not line up with the facts (my screen capture, my order email). She then told me that my phone was somehow actually $$139.99 and I got my loyalty discount which brought it to $109.99. It was like she was trying to fudge the numbers so they came out to the right price.
This is a direct copy & paste from the first email I recieved from [email protected], that again shows the original price was $159.99 with a $50 online discount.
Due Now
Equipment Upgrade:
1   HTC DROID INCREDIBLE 2 -regularly $159.99         $109.99*
Due now: detail of total charges to be billed to credit card
Shipping: Free
Subtotal: $109.99
Taxes, Governmental Surcharges & Fees: $8.80
    NY Local Sales Tax* $4.40
    NY State Sales Tax* $4.40
Total charges to be billed to credit card: $118.79
Your customer service rep would not budge, she told me if I didn't like the price that I could send the phone back within 14 days.
I am amazed at how I was told one thing by your online service rep previous to purchasing a new phone and agreeing to a 2 year contract, but after I get the phone, I am told something completely different by your customer service rep. I feel this is totally dishonest and a great way to make people hate your company.
All I want is VW to honor what I was told previous to purchasing this new phone. If I can not keep the unlimited data plan I will be returning the new phone and moving on to another phone provider.

unclebrady wrote:
Reply to your first point:
I was unaware of this *exception* to the rule when I ordered my new phone and agreed to another 2 year contract. I did my due dilligence by asking a verizon online service rep to confirm that my unlimited data plan would transfer *BEFORE* I ordered. I did not know of these forums until after my most recent call when I searched google for "verizon complaint forum."   I didn't read your "transcripts" because it's a moot point - that is Verizon's policy plain and simple, and although I agree it does suck, and it's TERRIBLE that they didn't warn customers properly, the Verizon reps did not know any of the details of the new plans until they were put into affect. (Also, online reps will do ANYTHING to make a sale/commission... Just be warned for next time. I had a 2 hour conversation with one when I wasn't even eligible, who was trying to get me to pay full price but make it sound like it was discounted.)
Read the transcript. Logan W. didn't say "maybe it will" or "probably it will" he said ""As long as you contact customer service when you get the phone to have them activate it for you they will make sure that you're current plan stays."
Also, it really is none of my concern, as a customer, about the inner workings of verizon, if the unlimited data plan is broken up to 2 different codes, 4 codes, 8 codes, etc, I'm sure if I was the CEO's brother, they'd get it straightened out in about 5 minutes. As is, I'm just a 7 year customer, which appearently means very little. But clearly it is of your concern, when this is the reason you are not getting your data plan, isn't it? You're MAKING it your concern.
Reply to your second point:
Again, I was not aware of these forums until after I ordered the phone. I have a screenshot showing the original price ($159), the online discount ($50), and the price after ($109). Verizon's customer service people should be able to see that I was also eligible for my $30 loyalty discount on that date. But, the customer service rep I talked to stated she didn't care if I had a screenshot or not, that if I didn't like the price of $109 then I could return the phone. That was just that specific rep. You'll learn that each rep has their own way of doing things. Some are more sympathetic than others. Just keep calling until you find a rep that will take your screenshot. There have been numerous people on here that have done this, and have gotten their discount. Just like certain reps will move your upgrade date up, and others won't.
And that's the sad part of all of this. Her attitude wasn't "how can we make this right?" it was "if you don't like it, then send the phone back" You'd think Verizon wouldn't be so hard headed when I'm trying to give them my business, but appearently what I'm getting is a "if you don't like it then leave" attitude. Like I said, each individual rep. Not everyone in one company has the same attitude/demeanor.

Questions about Assumption of Liability and device to be used for unlimited data plan

This is my first post on here. I have an opportunity that someone I know is willing to transfer his smartphone plan with unlimited data to me. I have read extensively on here and other sites and gathered some information, and also heard of many complications and questionable losses of unlimited data plans when making various types of changes to devices or services. Some of what I read may be outdated as well if Verizon has made changes in their policies, so I will start with the most obvious question: as of this date, is an AOL possible while keeping the unlimited data plan intact?
If so, here are some other questions I have:
-Will I receive a new SIM card by mail or do I need to use my friend's old SIM card?
-If my ultimate end goal is to use laptop, do I have to connect through a smartphone (and is there any additional charge for that, or would it change the plan), or can I put the SIM card in a mobile hotspot such as the MHS291L and use only the data portion of the plan?
-After getting the plan, is there any way I can get TWO SIM cards - one for a mobile hotspot, and the other strictly for voice and text? If so, how much extra would that cost?
-If we went to a Verizon store to do this transfer or AOL, how can we be absolutely certain it goes smoothly, that no one makes any unauthorized plan changes and does not lose the unlimited data? I have unfortunately read some horror stories of it being lost in similar situations, no one seems to be accountable, and it winds up costing someone countless hours of struggle with Verizon to try to get it back (whether they are successful or not I don't know).
-If at some point the SIM card was lost (such as if I lost the device), can it be replaced without affecting the plan?
For what it's worth (especially for those working for Verizon), I am not looking for a way to hog up absurd amounts of data but simply to be able to do the basic stuff I need to online and maybe watch a movie once in a while without having really huge bills. Even if I used the internet without giving data consumption a second thought, I doubt I'd go much over 25-30GB most months.
Thanks to whoever can provide me with information.

Hi NicandroN_VZW, sorry i did not see your reply in time but thank you just the same. I called the number for the AOL department and they were able to help me with it pretty easily and answer most of my questions
I do have a couple other questions regarding the unlimited data plan on smartphones. I have seen various comments regarding these things online, and i can make a good guess about what "might work," but i'm really looking to know Verizon's official policy on these things, if one exists. In case any non-verizon employees are able to provide this information as well, if you have references to where i can find it in writing that would be helpful.
First, i realize there is an optional $30 fee for mobile hotspot use. But does Verizon have any policy about whether this fee must be paid if i connect only via a USB cable (since it would not actually be a "hotspot," and could not connect multiple devices)?
And my other question is, if i do opt to pay the $30 hotspot fee, is there any policy either for or against using that SIM card in a 4g hotspot such as the MHS291L?
PS i am asking these things here rather than by PM because, given the wide range of opinions which can be found online and that others have looked into similar things, i am sure other people could also benefit from knowing Verizon's policy regarding these things.

For people with an unlimited data plan...does it slow down for you after 2GB?

Ive had my unlimited data plan since i joined AT&T back in 2008 when i bought the iPhone 3G...ive been able to keep it for my current iPhone 4 and now ill be upgrading to iPhone 5 and was wondering if anyone else with an unlimited data plans suffers slowing down of data after 2GB? it mite b more than 2GB but it def does slow down...will this continue to happen or it is it just me?

AT&T's policy explained - http://www.att.com/esupport/datausage.jsp?source=IZDUel1160000000U
Click the "what you need to know". If you exceed 3GB you will be throttled, and you should receive a text message about it the first time you go over.

Data plan required with a smart phone?

Is Verizon's policy that if you have a smartphone, even one purchased separately, that there has to be a data plan for that phone?
Daughter wants an ipod touch for Christmas; rather than her have both an ipod touch and a dumb-phone, it would make more sense if I could get her an older iphone without a data plan and combine the two, using wifi to download apps.

SeaJohn wrote:
Is Verizon's policy that if you have a smartphone, even one purchased separately, that there has to be a data plan for that phone? Yes. You must have a data plan on any line with a smartphone.
Daughter wants an ipod touch for Christmas; rather than her have both an ipod touch and a dumb-phone, it would make more sense if I could get her an older iphone without a data plan and combine the two, using wifi to download apps.
Just get her the iPod Touch and keep her basic phone, that will give you the best of both worlds until you (or she) is ready to pay for data.

Verizon OUTRAGEOUS with forced data plans

I've used Palm products since the pilot. I've had a centro for 2 yrs with verizon...now I want to upgrade to Palm Pre 2, but verizon is forcing me to buy a $30/month data plan that I don't want and will never use. I love my palm devices for reasons other than internet access. If Verizon doesn't change this policy, I'll have to abandon palm and go with another carrier. Isn't Palm losing sales becaue of verizon's greed? They should put pressure on Verizon to abandon this outrageous, greedy tactic to abuse their customers.
Post relates to: Centro (Verizon)

Contact the FCC immediately and file an informal complaint. As a communication company, Verizon should never by permitted by the federal government to deny internet access by its VZAccess Manager firewall and unreasonable charges. You can find the FCC information online very easily. Fill out the PDF and submit it. The more of us who do that, the more responsive the federal agency will be to force Verizon to reverse its predatory scheme.

Forced data plan

I'm eligible for a new phone in Jan 2010. I currently have 4 Samsung Alias 2's on a family plan. The Alias 2 phone is listed as a free upgrade, so I figured I'd get 4 more of them. But, now it lists a requirement to purchase a data plan for each Alias 2 phone. I called verizon and explained that I've had the Alias for almost 2 years now with no data plan. She at first said that the phone may be a "updated" version of the Alias,making it a smart phone, which I politely informed her wastotal **bleep**. She then simply stated that the data plan is Verizons new policy and it' is take it or leave it. I can continue without a contract with no data plan, but if a phone breaks and I replace it with another Alias 2 I will be forced to purchase a data plan at that time. This makes NO sense to me, and although I've been happy with Verizon for the past 4 years, it looks like it's time to change companies.

Yes, unfortunately the Alias 2s are left over from the 3G/multimedia phone category, which required the $10 data plan. I noticed the Zeal, which is almost the same phone, does not indicate it requires the data plan. The Zeal is not free like the Alias 2, but it was recently released so I anticipate the price will drop eventually.
I don't think there is any way to get out of adding the data plan if purchasing more Alias 2s. Sorry.

Control Plane and Data Plane

Hi there,
I'm trying to figure out how to determine and how to differentiate between control plane and data plane especially in troubleshooting MPLS VPN. Any keyword that distinguish between them? It seems to be confusing for a newbie here :)
Thanks in advance.
maher

Hi Maher,
The control plane is simply the set of processes that are responsible for disseminating information on routes, labels etc within a network. This includes routing protocols whose job is to communicate information on routes between different routers. The information provided by these protocols is then used to building routing/forwarding tables.
The data plane is simply an abstraction used to describe the actual flow of data packets using paths determined by the control plane. The control plane traffic carries control traffic (which is not end-user data) whereas the data plane traffic is actual end-user data.
There is no single command that you can use to distinguish between the two. The commands you have on a router that can be used to view control plane operation are as such:
sh ip route
sh ip cef
sh ip bgp ...
sh ip ospf ...
sh mpls forwarding-table...
etc... and many, many more
Typically, there isn't a clear demarcation between commands that display control plane info and those that display data plane information... You could use commands such as the following to get some idea of data traffic flowing through a router:
sh interfaces
sh policy-map interface
etc.
Hope that helps - pls rate the post if it does.
Paresh

I try to order other phones but find a data plan is required even for full retail price?

I try to place a order for other phones (to get used to the process) but find even if I choose the full retail price, I still have to choose a data plan.
So the question is that through verizonwireless.com, can I get the pre-order the verizon iphone 6 full price WITHOUT a data plan?

Please clarify what are you trying to do. Do you have an account now? Are you trying to get a new phone on an unlimited data line you already have?
If you are starting a new line, and you are purchasing, even for full price, you must have a data plan with Verizon. You cannot use WiFi only. Verizon policy.

Radio Shack's data plan policy

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