RadioTime App not showing up in Palm's App Catalog for Pre users inside the United States!

Hi,
Preware is telling me that there is an update for RadioTime which I purchased from Palm's App Catalog a few months ago.
I love this app!
However, when I attempt to do the update, the Palm App Catalog is telling me there is no app there!
The app shows OK when looking for it from the Palm's Website, here is the link it's at the bottom of the page on the right side:
http://www.palm.com/us/products/software/mobile-applications.html
I think they mistakenly set updated app to be only for Pixi users and that is why it's not showing for the Pre users.
That of course is just a guess as to why it's not showing up.
I am trying to contact Palm Support to let them know of the problem but when I attempt to do a LIVE chat, it's not working with either IE or Firebox or even Chrome browsers.
I am not going to call and pay $15 to tell them about their problem!
Please can someone who has inside contacts please let them know of the problem!
Thanks!
Rob
PS I will be watching for any replies that made to this new thread!

http://www.houseofpalm.com/palm.application.com-app-radiotime-qFm.aspx
It looks like radiotime is available only for Pixi users. Palm does not control who gets the applications it is done by the developer, you may want to try contacting them asking if the application can be opened up for Pre users as well.

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