Raid 5 shows offline
Hi All,
We have WAE 7341 with 4.1.5f code which failed. We recreated raid after which we see all the disk online, but raid shows offline status.
Please find below the sh disk details and sh disk tech support output
wa1#Sh disk details
RAID Physical disk information:
disk00: Online JLWZ8E1E 286102 MB
disk01: Online JLX18M6E 286102 MB
disk02: Online JLWZ8LWE 286102 MB
disk03: Online JLWZ7YVE 286102 MB
RAID Logical drive information:
: RAID-5 Offline
Disabled (read-cache) Disabled (write-through)
Mounted file systems:
MOUNT POINT TYPE DEVICE SIZE INUSE FREE USE%
Disk encryption feature is disabled
wa1#sh disk tech-support
Controllers found: 1
Controller information
Controller Status : Okay
Channel description : SAS/SATA
Controller Model : IBM ServeRAID 8k
Controller Serial Number : 4078255
Physical Slot : 0
Installed memory : 256 MB
Copyback : Disabled
Data scrubbing : Disabled
Defunct disk drive count : 0
Logical drives/Offline/Critical : 1/1/0
Controller Version Information
BIOS : 5.2-0 (15427)
Firmware : 5.2-0 (15427)
Driver : 1.1-5 (24495)
Boot Flash : 5.1-0 (15411)
Controller Battery Information
Status : Okay
Over temperature : No
Capacity remaining : 100 percent
Time remaining (at current draw) : 5 days, 10 hours, 40 minutes
Controller Vital Product Data
VPD Assigned# : 39R8875
EC Version# : J85096
Controller FRU# : 25R8076
Battery FRU# : 25R8088
Logical drive information
Logical drive number 1
Logical drive name :
RAID level : 5
Status of logical drive : Offline
Size : 1144000 MB
Read-cache mode : Disabled
Write-cache mode : Disabled (write-through)
Write-cache setting : Disabled (write-through)
Partitioned : No
Number of chunks : 4
Stripe-unit size : 256 KB
Stripe order (Channel,Device) : 0,0 0,1 0,2 0,3
Bad stripes : No
Physical Device information
Device #0
Device is a Hard drive
State : Online
Supported : Yes
Transfer Speed : SAS 3.0 Gb/s
Reported Channel,Device : 0,0
Vendor : IBM-ESXS
Model : VPBPA300C3EST1 N
Firmware : A529
Serial number : JLWZ8E1E
World-wide name : 5000CCA0096F68FF
Size : 286102 MB
Write Cache : Disabled (write-through)
FRU : 43X0805
PFA : No
Device #1
Device is a Hard drive
State : Online
Supported : Yes
Transfer Speed : SAS 3.0 Gb/s
Reported Channel,Device : 0,1
Vendor : IBM-ESXS
Model : VPBPA300C3EST1 N
Firmware : A529
Serial number : JLX18M6E
World-wide name : 5000CCA009730EF3
Size : 286102 MB
Write Cache : Disabled (write-through)
FRU : 43X0805
PFA : No
Device #2
Device is a Hard drive
State : Online
Supported : Yes
Transfer Speed : SAS 3.0 Gb/s
Reported Channel,Device : 0,2
Vendor : IBM-ESXS
Model : VPBPA300C3EST1 N
Firmware : A529
Serial number : JLWZ8LWE
World-wide name : 5000CCA0096F6BD3
Size : 286102 MB
Write Cache : Disabled (write-through)
FRU : 43X0805
PFA : No
Device #3
Device is a Hard drive
State : Online
Supported : Yes
Transfer Speed : SAS 3.0 Gb/s
Reported Channel,Device : 0,3
Vendor : IBM-ESXS
Model : VPBPA300C3EST1 N
Firmware : A529
Serial number : JLWZ7YVE
World-wide name : 5000CCA0096F621F
Size : 286102 MB
Write Cache : Disabled (write-through)
FRU : 43X0805
PFA : No
Device #4
Device is an Enclosure
Reported Channel,Device : 2,0
Type : SES2
Vendor : IBM-ESXS
Model : VSC7160
Firmware : 1.07
Status of Enclosure
Temperature status : Normal
Command completed successfully.
Hi Dhana,
You might want to make sure to follow the steps mentioend at this link: Ensuring RAID Pairs Rebuild Successfully
Further, if you are using recovery CD, please make sure to run option 7 more than once and then option 8 to install the image on box.
1. Configure Network
2. Manufacture flash
3. Install flash cookie
4. Install flash image from network
5. Install flash image from cdrom
6. Install flash image from disk
7. Recreate RAID device (WAE-674/7341/7371 only)
8. Wipe out disks and install .bin image
9. Exit (Eject and reboot)
Choice [0]:
Please let us know how it goes. if it continue to give you RAID error, please open a TAC case for RMA.
Regards.
PS: if this answers your question, please mark it as Answered.
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