RAID Admin won't open!

Two servers both running 10.3.9 server. Xserve and Quicksilver. Neither are able to open RAID Admin utility or ATTO configuration tool for use with a ATTO SCSI card.
Have repaired permissions or the usual trouble shooting options.
Any ideas?
Ta
Andy

Two servers both running 10.3.9 server. Xserve and
Quicksilver. Neither are able to open RAID Admin
utility or ATTO configuration tool for use with a
ATTO SCSI card.
Have repaired permissions or the usual trouble
shooting options.
Any ideas?
Are you trying to open them as a non-admin user?
Can you open them in single user mode?
What ATTO SCSI card? What ATTO config tool version?
What ATTO firmware version? What ATTO driver version?
See, e.g., for the UD4D:
http://www.attotech.com/software/driver34.html
and, for the UL3D:
http://www.attotech.com/software/driver15.html
and, for config tool:
http://www.attotech.com/software/app1.html#macosx
Note that the ATTO UL4D driver for 10.4.x is different from
the driver for 10.3.x.
Russ
Xserve G5 2.0 GHz 2 GB RAM   Mac OS X (10.4.8)   Apple Hardware RAID, ATTO UL4D, Exabyte VXA-2 1x10 1u

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    0x9aa65000 - 0x9acf8ff7  com.apple.CoreData (110 - 526) <C2C79A0B-70B1-3D88-951D-1C19D35B78E1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x9acf9000 - 0x9ad03ffb  com.apple.audio.SoundManager (4.2 - 4.2) <4312D0A7-4B6F-3A1E-9A47-24C6E8C65E51> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x9ad04000 - 0x9adb3ff7  com.apple.Bluetooth (4.3.1 - 4.3.1f2) <5BCD60EC-DAD3-369F-B836-49086A6A6D39> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
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    0x9aec1000 - 0x9b0c5ff3  com.apple.CFNetwork (720.1.1 - 720.1.1) <8485A7F6-5217-355E-8501-385C557A97EA> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    0x9b0c6000 - 0x9b1b6ff3  com.apple.DiskImagesFramework (10.10 - 389.1) <2C988912-3B5E-3E13-A172-01221AAC91E6> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
    0x9b1b7000 - 0x9b22bfff  com.apple.Heimdal (4.0 - 2.0) <5D2BE254-CFCD-3A15-9A89-1CBBDE0FF265> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
    0x9b22c000 - 0x9b235fff  libcopyfile.dylib (118.1.2) <FAF3268F-C580-33D3-A5B4-74B8A8713216> /usr/lib/system/libcopyfile.dylib
    0x9b236000 - 0x9b23efeb  libcldcpuengine.dylib (2.4.5) <7DB7526E-F292-3C24-B78A-BB7C2C9038BC> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
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    0x9b243000 - 0x9b2cfff3  com.apple.PerformanceAnalysis (1.0 - 1) <CB175B15-8AA3-3ECA-88ED-E561D7722DFB> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
    0x9b2d0000 - 0x9b34afff  com.apple.ApplicationServices.ATS (360 - 375) <7E075657-314E-3130-97A7-AFD826000C7B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x9b34b000 - 0x9b34dfff  com.apple.SecCodeWrapper (4.0 - 238) <5F089303-4DBE-36D2-84B3-F53CDA3718AC> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
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    0x9c09d000 - 0x9c101ff7  com.apple.AE (681 - 681) <EEE62980-421B-33BD-BB88-6BDE269A3060> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
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    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 1
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 1211
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=202.6M resident=98.0M(48%) swapped_out_or_unallocated=104.7M(52%)
    Writable regions: Total=84.0M written=9364K(11%) resident=15.6M(19%) swapped_out=0K(0%) unallocated=68.4M(81%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    Activity Tracing                   2048K
    CG backing stores                   800K
    CG image                            116K
    CG shared images                    240K
    CoreAnimation                       512K
    CoreUI image data                    56K
    Foundation                            4K
    Kernel Alloc Once                     4K
    MALLOC                             50.0M
    MALLOC (admin)                       48K
    Memory Tag 242                       12K
    OpenCL                               16K
    Stack                              66.6M
    VM_ALLOCATE                        17.2M
    __DATA                             13.8M
    __IMAGE                             528K
    __LINKEDIT                         45.3M
    __OBJC                             3472K
    __TEXT                            157.3M
    __UNICODE                           544K
    mapped file                       132.3M
    shared memory                         4K
    ===========                      =======
    TOTAL                             490.8M
    Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f38
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.124.12.10)
    Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS31N
    USB Device: Hub
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Hub
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: IR Receiver
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • Programs keep not responding, computer freezes often, apple mail won't open

    Starting yesterday my computer has been running very slowly. it takes almost 15 minutes to start up and then programs won't open or will quit unexpectedly or not respond. Not to mention that my computer freezes every 30 seconds or so. I have 4gb of crucial ram that system diagnostics say is ok. i don't know what is wrong.

    Have you tried opening Mail from the Applications folder. The Dock alias may be corrupt.
    Try a restart.
    Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
    Isolating an issue by using another user account
    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
    Safe Mode - Mavericks
    Safe Mode - About

  • My Time Machine won't back up and files won't open when double clicked.

    I'm not sure if these are related, but recently my MacBook Pro has been acting much more sluggish than usual.
    To start, I have a 13in MacBook Pro Mid 2012 model with a 2.5 GHz Intel Core i5 processor and 4 GB 1600 MHz DDR3 memory. I've got it new in the summer of 2012, and haven't had any real problems until now. I have a 1TB Hitachi external hard drive with over 600GB left of storage. I'm running Yosemite.
    Lately, as in the past few weeks but more noticeably the past few days, I can't open files if I just double click on them from my desktop or from searching them outside of the application. For instance, if I click on a word document on my desktop, it will cause the work icon to bounce for a while, pretending to open, but it never does. If the application is already running, the file just won't open. If I search from the "open" selection within the application, it works fine. This is true for all of my Microsoft Office apps, Photoshop, Preview, iTunes, and everything in between, all of which I had never had a problem with before.
    Next, anytime I try to backup my system using Time Machine, it simply shows the "Preparing Backup" status and never starts. I've had the hard drive and used it as a Time Machine since I got the computer, and have had zero problems at all.
    I've tried CleanMyMac2, Memory Clean, and I've always kept my Mac very clean and organized, as in no duplicate files, moving my biggest files onto my hard drive, and deleting any of my unnecessary files.  I know I don't have a ton of RAM left, but I'm honestly not completely sure what to do about that, as this model apparently doesn't have RAM updates available.
    Think you all can help?
    Thanks so much.

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • Mail won't open and it won't let my computer shut down

    mail won't open, the little light by the icon in the dock won't go away, it won't quit, and it won't let my mac shut down even if i let the battery die, it just goes to sleep until you plug it in. Someone please help me!!

    Launch Activity Monitor (in /Applications/Utilities folder), find the Mail process, and force quit it from there. If this is NOT an admin-privileged account, then log out, log back in to an admin-privileged account, run Disk Utility Verify Disk. IF problems are reported, reboot from installer DVD and run Disk Utility Repair Disk from the installer DVD. Launch it from Utilities menubar item once the menubar is visible. If you are now running booted off the installer DVD, when repair disk is complete reboot normally and log back in to admin account and download 10.6.2 combo update from http://support.apple.com/kb/DL959 and reapply it. Then run software update from the  menubar item. Let us know if that works or not.

  • IMovie won't open since i got the update for Yosemite

    ever since i updated the mac book pro to Yosemite - it has been slower and also iMovie won't open at all

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
    Isolating an issue by using another user account
    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
    Safe Mode
    Safe Mode - About
    You can also try running the combo update.
    10.9.2

  • Mac won't open newly installed apps.

         I am trying to install and open apps from the Mac App Store, but nothing I installed today will open. Apps I already had are working fine, but when I try to install a new one the app appears in Finder and the Launchpad, but the app won't open. It also doesn't ask me to enter my Apple ID password. It gives me no notification about why it won't open. I restarted the laptop twice today (once for an update) and it didn't change anything. I have OS X Yosemite Version 10.10.3 and I'm using a MacBook Air.

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • ITunes won't open - error message

    When I try and launch iTunes I get this error message:  "The folder iTunes is on a locked disk or you do not have write permissions for this folder."  I have since unistalled and reinstalled V 11. I have also been given admin rights to my machine. I have given myself full rights to this folder.  It still won't open. Now I have unistallaed it again and reinstalled V. 10. Same error message. I ran the compaibility report and it say there is an incompatible device but doesn't say which one.   Any ideas?  I am on a Windows 7 Fujitsu laptop. I had no problems with it until I upgraded recently to V. 11.
    Thanks for any help here.

    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues.
    Hope this helps.

  • ITunes 11.3 won't open

    iTunes 11.3 won't open on 13" Mac Macbook Pro mid 2012  OS X 0.8.2

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • My safari won't open (Mac)

    I downloaded something by accident, but moved it to my trash can. Ever since then, when I try and open Safari, the little light under the ap says its open but it isn't. When I right click the Safari in my dock, at the top it says "Application Not Responding". I tried restarting my computer, and even turning it off for hours and it still won't open. It freezez and at the top of the safari toolbar, there is the spinning rainbow wheel not allowing me to select anything from the toolbar.

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

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