Ralink bluetooth PCIe missing

HI
MY NOTEBOOK PROBLEM IS  RALINK BLUETOOTH PCIe MISSING AS WELL AS BLUETOOTH ICON NOT SHOWN IIN NETWORK DISPLAY BUT WIFI AND LAN IS PROPERLY WORKING CONDITION .
I USED HP PAVILION 15 NOTEBOOK PC  WINDOW 8 SINGLE LANGUAGE 64 BIT AND PRODUCT NO.E6G12PA#ACJ .  
THIS  PROBLEM MIGHT BE SOFTWARE BUT  I COULD NOTUNDERSTAND  HOW DOES HAPPEN AND SOLUTION. SO I  REQUEST YOU MAY KINDLY BE INTIMATED  FOR YOUR SUGGESTION AND ENABLE ME TO USE WITHOUT SUCH TYPE OF PROBLEMS IN FUTURE.

Good Morning @rojina2004 ,
Welcome to the HP Forums!
It is a wonderful  place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that your wireless is working fine but you are missing your Bluetooth. 
If you look in Device Manager is the Bluetooth card  recognized, if not would you  right click on the network adapter and scan for hardware changes.
Have you tried reseating the network card?
Understanding and troubleshooting Bluetooth wireless technology (Windows 8.1, 8, 7, Vista, XP)
You can also try these steps.
Step 1. Go to device manager
Step 2. Right click on "Bluetooth Peripheral Device" that you want
Step 3. Select "Update Driver Software..."
Step 4. Choose "Browse my computer for driver software"
Step 5. Choose "Let me pick from a list of device drivers on my computer"
Step 6. Select "Ports (COM & LPT)"
Step 7. Select "Microsoft" at "Manufacturer" list
Step 8. Finally select "Standard Serial over Bluetooth link"
If you are still unable to pair with a Bluetooth device try the following:
Step 1. Search for "Change device" in the Windows 8 Start menu.
Step 2. Click on where it says Change device installation settings.
Step 3. Select the No, let me choose what to do option.
Step 4. Check the automatically get the device app option
Step 5. Click Save changes to save the settings you just chose
As well you can try this
Step 1: Go to RUN (Windows Logo + R) and type “services.msc” and Enter
Step 2: Now find “Bluetooth Support Service” and double click on it
Step 3: Now click on Log On Tab and Type in "Local Service" without quotes
Step 4. Click on “This Account”
Step 5: Now remove any passwords leave the password field blank
Step 6: Underneath the upper left title should be a hyperlink "Start" Click it
You can also check  the Power Management tab and unchecked the box that says "Allow the computer to turn off this device to save power."  
At any time you may contact HP support for assistance. As they can remotely access your system they may be able to quickly pinpoint the issue and resolve it for you.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Best of Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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